Effective Communication Skills for Good Relationships

The Magical Science of Emotions: Emotional Contagion, Mirror Neurons, and the High Road to Happiness

by Joshua Uebergang aka "Tower of Power"

The Magical Science of Emotions: Emotional Contagion, Mirror Neurons, and the High Road to Happiness

I just finished another midnight shift at a job I did not like. I smiled, my eyes were open, I felt good about myself. I said my usual goodbyes to a friend and sprung into my car. My friend reversed his car before I had the chance to leave my car park. He had beaten me this time. It was an unspoken game that took place each time we left work. I waited for him to get out of the way before I reversed to make my way home.

As I drove, the open car park gave me an invitation to have a little fun with my car. If landscapes could talk, this one was whispering into my ear that I should spin the wheels. “Besides, it’s late at night. No one is around and you’re feeling great. It’s an open car park with no danger. Do it!” Like a vulnerable teenager succumbing to peer pressure, I accepted the invitation.

The car became an extension of my body as it began to mimic my ecstatic mood. I put my foot down hard on the accelerator as I spun the wheel left around the first corner. As the rear tires lost their stability and the car went side-ways, I entered the next turn and spun the wheel right. The sound of screeching tires was water fertilizing my increasing smile. Smoke filled the rims of my tires and a shot of adrenaline filled my body.

Following the two consecutive drifts, I straightened the car and approached a set of traffic lights on the main road that would take me home. Had this been during the daytime, about seven cars would be in front of me before the upcoming traffic lights.

My friend who had left before me had passed through the traffic lights three seconds ago so the lights were still green. Keeping in the mood, I put my foot down on the accelerator to catch the green light. I would safely make it. I turned around the corner with a soft screech of the tires. 20 meters in front of me on the side of the road were two police officers beside their vehicle. Lucky me.

The police pulled me over. Opposite to what you might be thinking, I was not concerned. I was still in my elevated state. I smiled. I wound down my window and an angry officer came charging at me, yelling, “What the hell are you thinking? What the hell is going through your mind?” I paused momentarily, unaffected by his aggressive state. I said smilingly, “I’m just happy, I guess.” Not a smart response. Not a smart response at all.

It hit me I was out of it. I knew I should have said something else. I gulped. My mind rushed to think of some communication techniques I could use as a life boat to save me from drowning in the conversation. The moment was intense and all that came to mind were some techniques on getting out of a speeding-ticket. I thought to myself that I will give the techniques a shot. I had annoyed the officer enough. Surely it couldn’t get worse.

As I was thinking how to approach this difficult situation, I was still happy. My happy mood seemed to pour fuel on his already raging fire. “Bloody hell mate! I could just give you a ticket right now!” My smile began to lower. I no longer made eye contact with the officer. The officer’s raging mood began to infect me. He was making me feel angry. It was as if my body was overcome by an emotional virus from the officer who was the virus’ host.

I thought of the techniques to get out of a speeding-ticket and realized I was already beginning to use them. It was too late to make the officer feel safe as he approached the car, but I needed to no longer act oblivious to my mistake. I needed to show respect as officers are in a clear position of authority and often experience disrespect throughout their day that only makes them more determined to convict guilty citizens. “You’re right,” I replied. “I was stupid and careless.”

The officer was still enraged and continued to threaten me with a ticket. I knew he could easily write me a ticket, but he was not writing one possibly because officers hate the paperwork created from citizens breaking the law. I kept myself aligned with the officer’s reality by remaining in a “Yes I’m wrong, stupid, and shouldn’t have done that” mood. I continued to play psychological judo, and match my mood with his own, until two minutes later he said to drive away. And oh, no ticket!

I drove off – though feeling pleased I had beaten a reckless driving ticket – in an irritated state. The officer had destroyed my happy mood. It took two minutes of talking with the officer to completely transform my happy state into a joyless, gloomy mood, which I remained in for another two hours until I went to bed.

Emotional Contagion: When Two Minds Infect One Another

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou, poet and actress

“Any emotion, if it is sincere, is involuntary.” – Mark Twain, highly quoted writer

“You can close your eyes to the things you do not want to see, but you cannot close your heart to the things you do not want to feel.” – Anonymous

“I am involved in all of mankind.” – John Donne, 16th century poet

My story I described is probably a perfect depiction of your reality with emotions. Everyday you interact with people in different moods. Sometimes you are happier than people; other times they are happier than you. Whatever the case, emotions transfer between people. This is a fascinating peculiarity with emotions. Have you ever noticed how we feel in our interactions is not only dependent on our internal state?

  • How did you feel when someone really annoyed began talking to you? You became more annoyed.
  • How did you feel when someone unhappy began talking to you? You began to be unhappy.
  • How did you feel when a depressed person shared their misery with you? You felt depressed and miserable.
  • How did you feel when a charismatic person talked to you? You felt his energy and you began to feel happier.
You can catch an emotional cold.

Psychologists call this phenomena “emotional contagion”. It is a psychological and physiological process – a transference of emotion that can occur from mimicking body language. Elaine Hatfield, a professor at the University of Hawaii, in a study with John Carlson and Christopher Hsee, had college students watch a videotape of a man describe two very emotional experiences: his life’s happiest and saddest events. While the college students watched the tape, they were taped so the researchers could record the students’ emotional responses. The students were also asked what feelings they experienced for each story at the end of the video.

The researchers found that students showed and expressed the recorded person’s emotions. The student’s felt happy when they watched the man describe his happiest event. The students felt sad when they watched the man describe his saddest event.

Hatfield and her two colleagues, John Cacioppo and Richard Rapson, in their co-authored book Emotional Contagion, say the psychophysiological phenomena occurs from automatically matching facial expressions, vocalics, postures, and movements. Hatfield says, “People tend to experience emotions consistent with the facial, vocal, and postural expressions they adopt.”

When you empathetically listen to a friend, true empathy puts you in their shoes to experience the discussed events. The friend describes an argument with an ex-partner, the yelling, the misunderstandings. You can vividly see what your friend talks about. The experience lets you feel the pain your friend feels. Well-known psychologist Albert Bandura says the shared experience results in a shared feeling. That is the price of listening: not only can you catch a cold, but you can catch an emotional cold.

About the Author

Joshua Uebergang, aka "Tower of Power", teaches social skills to help shy persons build friends and influence people. Visit his blog and sign-up free to get communication techniques, relationship-boosting strategies, and life-building tips by email, along with blog updates, and more! Go now to http://www.towerofpower.com.au/free/

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18 Responses to “The Magical Science of Emotions: Emotional Contagion, Mirror Neurons, and the High Road to Happiness”

  1. Sam Lahman on 12th Dec, 2008 at 6:02 am • (#1)

    It was a great experience going through this amazing stuff.
    I have been happier since I started to control my mirror neurons. And yes I have been a little successful in controlling my anger. I was very short tempered :twisted: . I have raised my temper threshold now. :mrgreen: . And I started cracking jokes in stressful situations, which helped in my professional life :wink: .

  2. Tami on 12th Dec, 2008 at 7:32 am • (#2)

    :smile:
    It’s as if you knew I needed this article!! Yesterday, after yet ANOTHER shouting match about basically nothing with my boyfriend and soulmate, who I love with all my heart, I decided I’d come to work today and Google “suppressing negative emotions” or “how to become less sensitive” or maybe “the last resort after shouting back, then apologizing, then crying, then giving the silent treatment, then scrubbing the kitchen counter, then apologizing again…” I think you have provided some awesome tools which I am sure to put to use, but hopefully not too soon! :wink:

  3. Bindu on 12th Dec, 2008 at 7:46 am • (#3)

    Hi Josh,
    Your articles do help in creating a better environment at home and work place. Thanks for the same.

  4. Ash on 12th Dec, 2008 at 8:09 am • (#4)

    Hi Josh,

    This article is a classic. The techniques mentioned, when coupled with good body language techniques can deliver great results. However, I would love to have your opinion on this: Do you think that when one makes an effort to bring another person out of their negative emotional state, they are risking bringing their own emotional state down? especially, if the person hasn’t yet mastered some of these techniques? Therefore, the decision whether one wants to use their skills to change someone else’s state or withdraw from the situation, should depend on how good a relationship the two people share?

  5. Ash, absolutely. In order to bring someone out of their negative emotional state, it’s helpful to enter into their state – which is what the emotional-leveling technique is all about. If you haven’t mastered the technique, then I think you are more vulnerable to remaining in a destructive state.

    As for your last question regarding who you should use the technique on, because the technique can be time-consuming and emotionally draining, I use it only on people I care for. The two of you may have a not-so-good relationship, but if you care for the person or the relationship, use the technique. Remember to let people feel their emotions though.

  6. Obed on 12th Dec, 2008 at 11:20 am • (#6)

    :smile: Kudos. Amazingly wonderful piece! Sometimes I tell myself if I don’t send this to at least my pals and soul mates – who cares? But hey something about a thing with your words makes me share; it’s inspiration! Keep it that way because we all need to live life to its fullest each day full of happiness and enthusiasm. :wink:

  7. Mohsin Surani on 12th Dec, 2008 at 8:13 pm • (#7)

    Dear Josh!!
    I read your article on emotions, it was more than ethereal. I am reading your articles regularly, your research has made me your fan and i have felt wonderful personal development.

    Keep it up and thanks

  8. Ryan on 13th Dec, 2008 at 3:52 am • (#8)

    Wats up Josh,
    You are really great and amazing, I have used your articles to help some friends of mine in their marriages and people are really getting on well. For me you have been a blessing, thanks big time.

  9. Rahmat on 13th Dec, 2008 at 11:29 pm • (#9)

    You’ve really a God gifted talent to write these type of very professional and useful articles Joshua.

    I’m really impressed by your articles and am applying these all in my real life and am feeling a very beautiful change in my professional and personal life.

    Wish you very best of luck for your future articles Joshua..

  10. Mimmi on 15th Dec, 2008 at 5:34 am • (#10)

    I absolutely love you and this site. I used to be, sometimes still are, a depressed person and always made people around me irritated. Now I’m more like when I was young and shone brighter than the sun, and everyday I become more and more happy and people around me notice that. I hope that I can be a great light in people’s lives and affect them the way you affect me. You really saved me. I love you.

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