Whether you’re the girl at the bar yelling to her friends “Oh my I have to pee SO BAD!” or the guy whose voice cracks over his first words, it’s hard to erase a first impression from someone’s brain. As said in my Big Talk course, however, where there’s a whole chapter on making a great first impression, “A first impression isn’t a last impression; it’s an influential impression.”

A good impression at first sight is what I call “the lazy man’s way to make people like you”. Princeton University research shows our snap judgments remain consistent over time. If someone judges you as “attractive”, “friendly”, and “open” within 100 milliseconds, they’re likely to think you’re all that by the end of the conversation. The study did find one thing changes as the conversation continues: a person’s confidence in the accuracy of their first impression.

Call it bias or unfairness. I call it human psychology. Work with it if you want to be seen as awesome. Here are 40 tips that will help you make a great first impression.

1. Know the importance of body language. Before you open your mouth, people judge a lot about you by the way you walk, hold yourself, and move. These types of nonverbal communication are detected before you mutter a word. It’s a myth nonverbal communication gives 93% of all communication, but body language holds a lot of weight in a first impression.

Knowing the value of body language and unspoken social dynamics in a good first impression encourages you to focus on it. You’ll be more concerned with smiling, speaking louder and clearer, and appearing calm, which will impress others more than a great conversation starter.

2. Open your body language. Open body language invites and impresses while closed body language shows ignorance and insolence. Here’s a snippet of a table from the Big Talk course explaining the difference between the two types of body language:

Imagine two people. You’re one of them. The weirdo has all the traits of closed body language while you or me – each an amazingly cool person – has all the traits of open body language. You get the vibe the other person is a creep while we’re charming.

3. Social proof yourself. Social proof is a principle of social psychology that says we look to others during obscure social situations to determine how we should behave. There are hundreds of unknown people in public social events so we observe how people treat each other to measure how we should treat someone.

If you see everyone looking towards a guy, you’ll look towards him to calculate what’s going on. If a guy seated alone for an hour approaches you for conversation, you’ll dislike him before he opens his mouth. You’ll look for information to validate why he is alone and unpopular.

Everyone knows you can manipulate your words and tell a verbal lie, but we believe what we see so use social proof to make a good first impression. Make friends before you enter a venue. Be seen chatting with the bouncer or waiter or a group of friends you just met. If every time someone spots you laughing with a group of new people, you’ve made a better first impression than anything else possible with cool body language or witty first words.

4. Put yourself at ease. Did you know if you’re tense talking with someone, the mirror neurons in another person’s brain forces them to become tense? Their body literally duplicates your tension. The strain or message that relates to it, like you’re an uptight angry jerk, is then stored in the person’s hippocampus, the memory center of the brain. Not a good way to make friends.

If you’re like most ToP readers, your body is tense right now. Heck, even I just realized I’m tense writing about tension! To see your tension and remove it, relax your forehead. Loosen your jaw. Let your face droop downwards as the tension dissipates. You can tighten a muscle for three seconds then release it to enter relaxation. Do this throughout your body whenever you think of it. Tension is unconscious, but relaxation conscious.

5. Get into shape. Light travels faster than sound, so your physical appearance is noticed before your voice or introductory comment is heard. Looks aren’t everything, but they’re important and quickly noticed.

Get your physical game together whatever that maybe. Exercise to stay in shape. Drop that greasy packet of chips in the bin. Everyone notices a guy with biceps bulging out of his sleeves or a woman with a tremendous curvy figure. We’re impressed by people with good physiques.

6. Dress stylish within the decade. I understand if your bright green neon stilettos appear “timeless” to you. However, nobody else does. When in doubt, wear black or gray. These colors are timeless and even if a dress or tie was purchased 10 years ago, it’ll come across as stylish because it’s not a shocking, bright, or ridiculous color.

Dress nice and stylish, but comfortable. You want to look your best, yet many times we tend to think dressing sharp, stylish, and sexy is more important than being comfortable. If you’re uncomfortable and constantly tugging or pulling at your shirt or dress, you’ll feel distracted and probably self-conscious. Don’t compromise comfort for style. Feel good in what you’re wearing.

This is no fashion school, yet I must say one last thing on this topic. Not only is it important to dress for comfort, it’s important to dress for your body type as well. Ladies, don’t squeeze into a revealing, slinky dress because you hear it’s the latest style, even though your chest is popping out and you can see your underwear lines through it. Men, don’t wear a fitted Slipknot t-shirt if your gut sticks out beneath it. You need tip number five if that’s the case!

7. Think positive before going in. Imagine the positive mark you’ll make on people instead of visualizing how that attractive lady will laugh at you when you approach her asking, “Did the sun come up or did you just smile at me?” (I wouldn’t blame you if you’re thinking negatively using that pick-up line). See the interaction going incredibly awesome. Believe the person you’re about to talk to is friendly. You’ll go in looking like a happier, more impressionable person.

If you’re a pessimist so you never get disappointed, read my review of Mind-Lines, a great book on reframing to think in healthy ways. The difference between a good impression and bad one may just be how you interpret it.

8. Get into a positive state. Make people’s mirror neurons work for your benefit. Put yourself into a positive state so a person’s brain makes them emotionally high in your presence.

I believe it’s unhealthy to always seek happiness and “positive emotions” because you block yourself from authenticity and a full experience of life, but there are lessons in Big Talk you can follow to boost your mood and impress people:

1. Firstly, know that energy is a choice. You can make yourself feel good at will.
2. You may get in a good mood by psyching yourself up or down. Figure out what works for you.
3. Talk with anyone or anything. If you feel great and can have a smooth conversation with your cat, I like your odds at impressing people in a conversation.
4. Take a practice dive socializing. Dive in and allow yourself to belly flop. E-motion is energy in emotion. To feel alive, action is necessary.

9. Be present. The distinguishing factor between anxious, lonely persons and those with charisma is their energetic focus. Loners are drawn into themselves. They think about past mistakes or anticipate how others may respond. I use to think of how I froze up in past conversations or I’d think about what others would think if I said something. Yeah, it’s messy.

People know when you’re not fully in the moment and are repulsed by it. Children hate when a parent pretends to listen when all they’re doing is hearing.

Just before you approach someone or at anytime during a conversation, take your mind out of the past or future and focus on the now. The best way I’ve found to do this is by taking deep and slow belly-breathes for 30 seconds. You can also observe a person’s body language. These techniques will make you more present and people will be impressed.

10. Impress the right person. Would you leave your hand print on a rock or in clay? Some people are easier to impress than others while some are worth impressing more than others.

If you have a hard-time impressing people, start picking low hanging fruit. Talk to the person alone or listen to the person looking sad. The social proof and emotional momentum will help you impress those higher up the tree.

11. Approach people from a 45 degree angle. It’s alarming to have someone approach you head on. In the caves thousands of years ago we’d kill anything aggressively nearing us. Having said that, don’t sneak up on someone like they’re your best friend. It’s not cute. In the caves thousands of years ago we’d kill anything that tried to surprise us from behind (okay, maybe your ancestors didn’t give you my schizophrenic genes, but you get the point.)

What’s the right way to walk up to people? Approach from a 45 degree angle. You can keep your geometry set in your school bag. Just use the principle as a reminder that we’re comfortable being approached by strangers at a visible indirect angle.

12. Make eye contact. The eyes give your interactions emotional meaning. If you look at any object or person as if you had ADHD, you’ll appear anxious or disinterested. Certainly you’ve heard this a million times, but giving someone a good look in the eyes right as you meet them shows you’re interested in them. Your pupils dilate and they instinctively catch on, causing automatic attraction.

13. Cast an illuminating smile. A cold turkey smile switches on in an instant. An illuminating smile turns on gradually. Make eye contact with someone then go from a blank face to a full warm smile in two seconds. Read my article “How to Be Interesting Without Saying a Word” for more help with this technique and a couple of extra tricks to impress people through your body language.

14. Don’t stare and smile like a hungry wolf. Or a hungry vampire. Eye contact is one thing, looking like someone staring at their bait is another.

Temporarily break eye contact by shifting your eyes downwards for two seconds. It’s a sign of friendliness and safety probably experienced by cave men who killed beasts that glared in their eyes (again, that’s probably my schizophrenic genes). Sharing your eye contact with the floor makes you safe and likable in the eyes of those you chat with giving them a good impression of you.

15. Remember your acquaintances name and use it. You don’t have to use their name after each sentence you say to them, but a “nice to meet you, Sarah” or “Me too Bob, I totally get that” shows you’re interested in speaking to them and are having more than just an empty conversation. If you have the memory of a goldfish, check out a post of mine for social skills resources to help remember names.

16. Shake hands well. There’s more to a handshake than a firm one. Lean forward at the hips to show interest. Ensure your hand and theirs go web-to-web. Yes, grip firmly. A strong, firm handshake shows confidence in anyone. Same for you, ladies. Just because you’re a woman doesn’t mean you have to stick out your fingers like a delicate tulip. My last tip for a good handshake is to give two up-and-down shakes. Do these and you may just impress people with your hand skills.

17. It’s the way you say it. I’ve mentioned body language for a good impression, but the voice is another part of nonverbal communication that can impress people. A squelching voice will leave your listeners with plugs in their ears while a soothing, clear voice will have people hang on to your every word.

There’s many diverse problems in vocalics from talking too loud, fast, soft, raspy, high, indecisively, breathy, and the list goes on. To cure all these problems and improve your voice, I recommend you learn from Carol Fleming, creator of The Sound of Your Voice audio program, and her new book It’s the Way You Say It. Her book is the best resource I’ve come across to improve your voice and nonverbal communication.

18. Make the conversation about others. We think we need to impress others by drawing attention to ourselves. The opposite is true. I once saw a man wearing a shirt that said, “Oh yea, that reminds me of something that allows me to talk about myself.” For many people, this couldn’t be more true. The last person you want to be is the one who starts telling a story about themselves as soon as they hear someone mention something related. You’ll make friends easily when the conversation is on their passions, their problems, their perceptions.

19. Show interest in what they have to say. If someone talks about the awesome day they had or the recent achievement they accomplished at work, it’s worth the recognition and respect that comes along with you intently listening. Did he land a new job? Shut up about your 10 million dollar deal and be happy for him. Lean forward, ask questions, have your mouth slightly open, and be in awe.

20. Talk about yourself. Yeah, that will impress people when done right. You see, fans of Dale Carnegie’s How to Win Friends and Influence People are so adamant on making the conversation about others and being interested in people. This makes a good impression on people – without it, you’re sure to be the person everyone wishes would be gagged for silence. However, if you really want to impress a guy or girl and make them into a friend, you need to talk about yourself.

We feel close to those we understand. Without that understanding of someone’s identity, we have our shields up. If someone talks about their hot air balloon experience, ask them questions, listen to them gas, then share how you’ve never done it before and would love to do it. They may just invite you to fly away some day after you impress them.

Other Articles That Might Help You

1. Top 15 Dumb Mistakes People Make in Relationships
2. Ways to Resolve Conflict When Others Avoid It
3. 10 Almost Guaranteed Ways to Fail in Life
4. How to Be Charming to Men and Women
5. 14 Social Skills Resources for an Amazing Social Life

The 101 great conversation openers are simple, yet don’t be fooled. They’re effective. The most important point to remember when using any conversation starter is they aim to start the conversation. “Ice-breakers” break the ice; they don’t heat up the planet and make mother nature flourish.

Conversational openers are not intended to make people laugh or get people to like you. Guys, you can make a woman think you’re a primal beast to be captured in the later stages of a conversation. Attempting to impress someone with your first words makes you nervous, which discourages you from starting a conversation. It also makes you look like a try hard in need of approval.

What Makes a Great Conversation Starter?

The best conversation starters are situation-specific. Most openers given by dating experts, communication trainers, and bloggers are limiting because there’s little chance they’d work in your situation. Try asking someone, “Have you ever been snorkeling?” or “Who’s your favorite Star Wars character?” and the conversation may end as soon as it began (unless you’re in a diving class or at a nerd function… I’m mean, Star Wars convention.)

While generic openers and stock material can be used in most situations, use proven formulas like opinion openers to construct your own ice-breakers for situations you find yourself in throughout the week.

Here’s an exercise to help you develop excellent openers. Think of the top three situations you find yourself in like a coffee shop, supermarket, or place at work. Now think of 10 things to say in each situation.

Having done that, you already have 30 amazing conversation starters. Do that exercise to always know what to say to anyone. I encourage you to go over the massive list of openers revealed in this article applying the simple exercise you just did.

Alright, before we get started, you’d say “Hey” or “Hi” as your first words for most of the 101 starters. I’ve left them out because it’d be redundant. Lastly, keep in mind some openers placed under one category like “Funny Conversation Starters” can be used in situations filed under other categories like “Conversation Starters for Guys with Girls”.

Let’s get talking and working through this gigantic list of ways to start a conversation based off my Big Talk Training Course. We’ll start off basic because that’s all you need in many situations:

Conversation Starters Anyone can Use in Any Situation

1. “I’m [your first name].” Most people reciprocate an exchange of information. Give them your name, they’ll give you theirs.
2. “How are ya doing right now?” “How’s ya day been so far?” Slightly vary the question, “How are you?” No one answers that trite question or gives it any thought.
3. “How’s your [the day of the week] been?” “What’s happened for you today?” “How was your trip?” “How’d you sleep last night?” We’re happy to talk about simple events when they’ve recently occurred. We love to blabber about our delayed flight, the traffic jam, or the sunburn on our arm within a day or so of it happening.
4. “Hey.” Smile then walk away. Repeat each time you meet the person and build towards a casual conversation. Say it in an environment like a gym when you meet someone over and over. Eventually you’ll feel like friends and have something good to talk about. When you have something else to say, have the confidence to say it.
5. “What do you think of that book?” “Looks like a great drink. What is it?” “I love this place because it’s got great energy.” These examples are situational openers – the most common type of conversation starter. Simply comment on your surroundings.
6. “Where are you from?” This is best if you think the person is not from the area or the location is something like a seminar, convention, or university where people from diverse towns come together. Let the conversation spread from their as you talk about the city’s sporting teams, cultural icons, and famous landmarks.
7. “This might seem a little weird, but I like your posture. It makes you stand out nicely.” “Nice shirt. Where did you get it?” “I love your style!” These examples are compliment openers.
8. “It’s so hot today.” “The great sun is burning this afternoon.” “It’s freezing! Do you know the temperature?” Talk about the weather. “Don’t knock the weather,” said American cartoonist Kin Hubbard, “nine-tenths of the people couldn’t start a conversation if it didn’t change once in a while.”
9. “I don’t know anyone around here so I thought I’d come talk to you.” “I’m a little nervous talking with strangers, but I just had to come say hi.” “I know no one here so I thought I’d introduce myself to you.” These examples are what I call the “vulnerable introduction”. Make your opener reveal what’s filling your body with anxiety and you’ll endear people.
10. “I’m out meeting new, interesting people tonight. Mind if we chat for a minute?” “You guys look like you’re having fun. That’s so cool that I just had to come talk to you.” “I had to come talk to you because your shirt made me laugh.” Reveal your reason for approaching the person or group.
11. “What about the game last night!” “Yankees aren’t doing so well this season.” “You’re flowers are looking lovely.” Talk about something you know the person is interested in.
12. “I was just listening to the radio on my way here and can’t believe what happened in Africa. Have you heard about the flying frozen fish?” Study the news before an event to learn what’s hot.
13. “Normally people start a conversation by talking about what’s in the news, but I haven’t been paying any attention. What’s been going on? Is the President dead?” If you’re like me and never consume the daily news (it’s mental pollution from corporations wanting readership), ask about the news. Use humor whenever possible to release tension.
14. “I believe we saw each other at James’ party.” “I think we ran into each other at the trade event last month.” “Did we meet last year at Church?” Start by talking about previous brief interactions.
15. “How’s your Christmas preparations going?” “How’d the New Year go for you?” “Spring Break has been crazy. What’s happened to you at Spring Break so far?” Talk about holiday preparations, experiences, and fun times. The person is guaranteed to do something for holidays like Christmas making it a good opener.
16. Wear a big talk people-magnet. As described in my Big Talk book, big talk people-magnets are items people will approach you to talk about. Such items include earrings, jewelery, tattoos, an unusual hair cut or color, a pinned item on your shirt or top, or a slogan t-shirt. People want to talk to you so help put words in their mouth.

Cold-Read Conversation Starters to Use on Anyone

17. “You look like a [teacher/fashion designer/entrepreneur/some noble profession].” The person feels appreciated and always asks why.
18. “You seem like a [kind/hard working/problem solving/positive personality trait] person. I like that.” The compliment makes them feel great and leads you to talk about others without such a qualities.
19. “You look like a [outgoing/talkative/friendly/people-magnetic trait] person. I’ll talk to you!”
20. “I’m curious. Would your friends say you’re an [outgoing/understanding/open/positive personality trait] person?”
21. “I like your [necklace/shirt/hair/personal trait or item]. I bet that says a lot about your personality.” No one hates a compliment or someone interested in one’s personality.
22. “You guys know each from work?” “You guys look like you’ve been friends since school.” “You guys spending the night out together?” This one is good for groups. Predict their relationship with one another.
23. “I’m practicing a new skill called ‘cold-reading’ on people I don’t yet know. Let me quickly try it on you. It’ll be fun.” Confidently assert you’ll cold-read; don’t ask for permission.

Grab my free magical conversation starter for more great advice on coming up with your own cold-reads in conversation to instantly make people like you.

Conversation Starters for Guys with Girls

24. “I need a girl’s opinion about something I was just discussing with a friend who broke up with his girlfriend. He made out with another woman straight after his relationship break up. Is he a jerk?” Get a female opinion.
25. “I play the field, and it looks like I just hit a home run with you.” “You’re like a dictionary, you add meaning to my life!” “Do you have a sunburn, or are you always this hot?” Tease cheesy pick-up lines. Make sure you say the pick-up line in a joking manner.
26. “Who lies more: men or women?” “Is it wrong to break up with a text message?” Ask a controversial question to a group of women then watch their eyes open wide and hear the chatter break out.
27. “I want a woman’s perspective on this. I was just talking a friend who had broken up
    and his girlfriend keeps calling. Why does she do it?” Ask a question about someone’s relationship. Women love to share their opinion on relationships.
28. “You caught my attention because you’re cute so I had to come talk to you.”
29. “Nice boots. Do you have your horse parked outside?” “Nice shoes. They look comfortable.” “Nice top. My grandma has one.” Say it playfully. Lightly tease the woman about something she’ll giggle over. Be prepared for banter otherwise you could be eaten alive by a witty woman.
30. “Can I help you?” Ask this in a shop. Playfully pretend to be an employee.
31. “Hmm, are you friendly?” Say it with a suspicious and playful look. Most women will not say no. “Good, I’ll talk to you.” If she does say no, you can overlook it, use it as banter material, or take it as a warning sign to leave the grump alone. This opener is more suited to entertainment venues.

Conversation Starters for Girls with Guys

32. “I need a guy’s opinion on something that just happened with a friend. Would you read your girlfriend’s email if you thought she was cheating on you?” Get a male opinion.
33. “Where can I find a good coffee shop around here?” “I need help rubbing sunscreen on my back. I’m unfortunately not double-jointed. Can you help put it on?” “What’s a great country to visit?” Ask for his help. Guys love to give advice (as if you didn’t know that.)
34. “I’ll do a trade with you. You give me that burger and I’ll give you this awful coffee.” Make a playful trade. You can make up anything based on something each of you have at the time.
35. “Can you take a photo for me to send a friend?” Get him to join in the photo.
36. “Can you reserve my seat for me?” “Can you look after these books until I get back?” Ask him to watch something for you – just don’t leave your bag behind for him. You’re opening a conversation for your return, not putting the country at threat or testing if he’d make an honest husband.
37. “Nice [shoes/shirt/bag/material item]. I’ve been thinking of getting one for a friend. Where can I get one?” Question something you complimented.
38. “Oh! Sorry for bumping into you.” “Oh no! I’m sorry for spilling my drink on you.” The accident opener isn’t the best because its subtly may mean you have to spill a drink on the guy three times for him to pick up your interest in starting a conversation. I’ve heard of some women using this conversation starter by burning men with cigarettes! Don’t be talking to me b****! Create an accident if you’re absolutely lost for words, but be careful you don’t do damage.
39. “You should come talk to me.” Smile over your shoulder as you walk away without giving him a chance to respond. Mystery is sexy.
40. Shoo away your friends for a moment to be alone. Many guys talk to women in bars and clubs when the woman’s friends get a drink or go to toilet – it’s the guy’s chance to attack the lonely gazelle.

Conversation Starters for Families or Friends

41. “Where’s [Uncle Terry/New York crew/missing family or friend] today?”
42. “Are you going to Jim’s wedding?” “What celebrations are coming up in your family?” Weddings, births, and birthdays are all memorable events family members and friends can talk about. Divorces are memorable, but depressing.
43. “How have you been this past year?” “Great to see you. What’s changed in your life since the last time we met?” (Recall the last time you met to get bonus points). Catch up on the person’s life – my favorite opener to use with family and friends.
44. Bring up a memorable moment or anecdote your family or friends remember, such as a funny story, an embarrassing mishap, or a trip everyone enjoyed. This starter initiates multiple conversations about similar moments.
45. “What do you have planned for the weekend?” “What’s happening for you Friday?” “What’s on your calendar this week?”
46. “What’s one thing you’re really thankful for?”
47. “What’s something I don’t know about you that you think I should know? Like… are you a stalker?” “What’s one thing that’s new in your life?” “What’s recently changed in your life?”

Conversation Starters for Couples

Most of these are useful when the couple are already in rapport and chatting:

48. “What do you most admire about our [family/home/relationship/something with positive qualities]?”
49. “What’s one thing you’ve wanted to tell me, but haven’t?”
50. “I like how you smile when I come home from work.” Compliments replenish the energy in relationships often drained from criticism and lead to great conversations.
51. “In your dream house, what one room must you have?”
52. “What’s a memory between us that stands out for you?”
53. “What does this [flower/meal/atmosphere/something in the environment] remind you of?” Make sure the object you’re commenting on has history in your relationship.
54. “What three values do you most want our children to carry on throughout life?” “What principles do you want our children to live by?” “How do you want our children to best live life?”
55. “If you happen to leave Earth before I do, how would you like me to remember you?” You’ll discover the ideal image of your partner, which you can use to increase understanding and intimacy.

First Date Conversation Starters

56. “How am I doing so far?” Say it sarcastically once the date starts (you’re making fun of someone needy.)
57. “What’s the one defining moment of your life so far?”
58. “What’s one thing you most want to do?” Gather information for a later date to blow their mind away.
59. “What three words best describe you?”
60. “What’s something your friends don’t even know about you?”
61. “Ignoring your criminal history, what’s the baddest thing you’ve done?” Here you set the frame that she is the problematic one and it gives you call-back humor of her being a bad ass.
62. “What’s the dumbest thing you’ve ever done?”
63. Talk about a funny, embarrassing moment you had with a member of the opposite sex to ease any tension.

Please don’t make the first date or any conversation a needy interview. Question sparingly.

Party Conversation Starters

64. “Do you know [the host's name]?” If they don’t, it doesn’t matter. You’re finding out how they fit into the party, an easy ice-breaker allowing for more conversation about the party and its people.
65. “What’d you get up to earlier today?”
66. “I love this party. People are just having fun. Are you having fun?” “This is an awesome night. How’s your night been?” “The people here are great and add to the fun. Having fun here?” You get the idea.
67. “You better win. I’ve got a bet going with a friend.” Apply this to a game of pool, darts, drinking competition – whatever game you’re bound to see at a party. If the person loses or wins, you’ve got good call-back humor to bring repeat laughs for the rest of the night: “You’re doing well tonight”, “I think you woke up on the wrong side of the bed this morning”, “I’m going to invest my house on you winning a poker tournament. Then you can win and we’ll go retire in Las Vegas and blow all our money.”
68. “I’m trying to settle a bet with a friend. How many oceans are there in the world?” Mention the bet then ask any piece of trivia.
69. “Can you help me open this bottle?” Good for the ladies to make a guy feel macho. Just make sure it isn’t a plastic screw lid on a soft-drink bottle. If you game like a ditsy blonde, cool by me.
70. If you’re hosting a party, get a conversation starter kit with questions on cards to break the ice. Table Topics are a company that make such cards for many occasions like parties, teens, couples, and the dinner table. You can by them here.

Conversation Starters at the Gym

People serious about working out (yes, the hot ones) don’t like to talk at the gym. You may want to precede all the following gym conversation starters with, “I’ll quickly let you get back to working out, but…” Use the following openers to keep your chat short, leaving your conversation partner feeling respected:

71. “You look like you know what you’re doing. What’s a good exercise to target my lower abs?”
72. “Can you spot me?”
73. “How’s your workout going?” This is good to ask at the watercooler or when both of you are resting between sets.
74. “Can you check my form for this set and give me any feedback?”
75. If you’re female, ask a guy for help moving heavy weights. Let him catch your eye on his arms. He’ll love it. Every gym-going guy wants to flaunt his strength to women. Call it ego, but I opt for a primal endeavor to create attraction by displaying one’s fitness for survival.

Funny Conversation Starters

76. “What was the best thing before sliced bread?” “In an emergency, why do you have to break glass to get a hammer to break glass?” “Can crop circles be square?” Pick a few stock ironic questions to ask anyone. Ask a question with a clueless, serious look then switch your body language over to “I’m playing around”.
77. “You know what they say about people who [run in the morning/drink espressos/talk to themselves/anything the person is doing]?” They’ll say, “No. What?” Giggle and leave the mystery open or say, “Nothing. I’m just messing with ya.”
78. “Why shouldn’t you take a Pokemon into the bathroom? He might Pikachu.” Tell a simple joke. Few people tell a joke to someone they don’t know – it’s never happened to me.
79. “What’s your biggest pet peeve?” People will usually giggle over their pet peeves because we know how silly little annoyances can be.
80. “My mum said I shouldn’t talk to strangers, but you don’t look scary.” “My grandmother said I shouldn’t talk to strangers, but you don’t look like you’d kidnap me.” People with a sense of humor will usually role play being scary or a kidnapper after such a playful opener.
81. “Look at that fighting couple. I’ve never seen so much love before.” This comedic technique is exaggeration. Observe something then exaggerate it to a humorous level.
82. Tell a funny story that relates to the situation.

Deep, Meaningful Conversation Starters

83. “When you were a kid, what did you want to be when you grew up?” This question allows both of you to reflect on childhood hopes and dreams.
84. “Are you a person who does their duty or forges their own path?”
85. “I’ve been asking a few people this and want your opinion because you seem like an intelligent person: is it more important to be respected or loved?”
86. “What do you like about this [music/event/holiday/almost anything].” Exploring people’s opinions instead of talking about objective facts makes the conversation personal.
87. “How does this [music/event/holiday/almost anything] make you feel?” Inquire the person about the affect something has on him or her.
88. “What were the highs and lows of your day, today?” Don’t ask unless you really want to know.
89. “What’s something you regret?” “What one thing would you change in your life at the moment?” “If you could go back in time, what one thing would you change?”
90. “What gives you the greatest joy in life?” “What makes you the happiest?” “If you’re about to die, what do you need to have done to be fulfilled?”

The effectiveness of these openers like many others depend on who you chat with. Ask a teenage dude, “Are you a person who does their duty or forges their own path?” and he’ll roll his eyes thinking you’re a weirdo.

There’s more to selecting the right topic for a meaningful conversation, however. In fact, what you talk about has little to do with a deep conversation. A meaningful conversation is about connection created from deep rapport. If you want to forge a deep connection with others, grab my Big Talk book.

Conversation Starters that Get People Talking

While most starters up to this point have been openers (your first few words), the following are good sticks to stir up a conversational fire. Think of them as “conversation starters that keep the conversation going”.

If any seem awkward, it’s a matter of bridging them to the relevant topic. Preface the following statements or questions with something to avoid looking like you have conversational ADD:

91. “What’s hot in your life at the moment?” Hear about the big event in the person’s life.
92. “What hobbies are taking up your time?” Much more interesting than talking about work again.
93. “What do you for fun?”
94. “What have you been doing in your time off recently?”
95. “What’s the first thing you notice about a person?” “In your opinion, what makes a good first impression?” “Jill has such a great personality. I wonder why.” Talk about what relates to building friends and influencing people. Ask interesting questions most people haven’t answered before.
96. “What countries have you been to?” People love to travel. If they haven’t been overseas, ask, “Where would you like to go?”
97. “If you wrote a book, what would it be about?” “What would you do if [he/the US President/Angelina Jolie/a known person] showed up right now?” “I wonder what your DJ name would be?” Make up an endless array of hypothetical scenarios.
98. “Have you ever [been to Australia/seen a monkey acting human/something unusually interesting]?” One off experiences start a good conversation.
99. “What’s the last thing you purchased online?” Online purchases aren’t a social experience so they can make an interesting conversation.
100. “What movies have you seen lately?” “What’s on your music playlist at the moment?” “Watched any good shows or DVDs recently?” “What book are you currently reading?”
101. “Last time we talked, you were… What happened?” “How’s your new job coming along?” “Who won the game of golf you said you had last time we talked?” Recall something from a past conversation or your current conversation.

Phew! I hope you enjoyed this whopper of a list. Never again can you excuse yourself from approaching people.

If these conversation starters fail to elicit much information from the person to get the conversation going, answer your own question and talk about yourself. The “rapid big talk model” I developed states that self-disclosure regulates the speed and degree two persons know each other. If you want someone to answer in-depth the question, “What hobbies are taking up your time?” describe your hobby for a few minutes and they’ll be socially compelled to give more than a one-word answer.

You now have plenty of material to start a conversation with anyone anywhere. For more advanced conversation starters and proven formulas to keep a conversation going, check out my Big Talk Training Course. It’s the ultimate one-of-a-kind course to overcome shyness, stop being a loner, and always know what to say to make friends with anyone.

May you enjoy meeting new, interesting people!

Other Articles That Might Help You

1. How to Not Care What People Are Thinking About You – and Release Your People-Magnetic Self Into the Conversation
2. The Heart of Effective Communication: How to Love People
3. How to Start and Keep a Conversation Going with a Guy
4. Making Someone Fall in Love with You Over the Phone
5. Principles and Tips to Deal with Difficult People

Self-help is the act of improving yourself without reliance on others. It extends beyond motivation books and popular psychology to include other ways humans communicate. There’s forums, everyday conversations, seminars, webinars, and books.

The term “self-help junkie” was coined to describe someone who attends seminars and buys many books, DVDs, and CDs on the subject. Junkies fuel the $8 billion dollar industry in America alone.

Self-help addicts are sometimes like heroin addicts jumping between experts wanting their next fix. The educational sources become a source of comfort and security to avoid what really is going on as they intellectualize lessons and never build the learning only possible from action. This article reveals the harsh reality about this dangerous industry that some gurus wish you didn’t know.

The Two Dangers of Self-Help

Pennsylvania clinical psychologist Dr John Norcross says self-help can damage you in two ways. Both are costly, time-consuming, and energy-depleting.

The first general danger of self-help is the direct harm, which includes a misdiagnosis or ignorance of a declining condition. Think of it like a well-intended mother issuing aspirin to remove a headache when the cause is cancer. The dangers are real except with personal development the issues are not physical, but often mental and emotional. Selection of the right helpful material is tricky. A wrong decision can leave you worse off.

There’s a lot going in your mind and body unknown to you. You can know your body is sick because you have a headache and feel weak, but you could have one of hundreds of potential health problems originating from poor eating, harmful drinking, disease, and so forth. Similarly, we are unaware of the hidden operations in the mind. It takes a humble attitude of acceptance to respect a lack of mental and emotional control over your life.

The second general danger of self-help according to Dr Norcross is the indirect harm. You exhaust your physical, mental, and emotional efforts on something unsuccessful so you beat yourself up over an inability to change. Once you believe you cannot change, rarely do you change.

Think of self-help like a Do-It-Yourself job at home. You can probably do good landscaping, fix doors, place flooring, and paint. Books, television shows, and a few friends provide you with good advice. However, you wouldn’t remove the home’s foundations, redesign its shape, or relocate it by yourself. Attempts to solve unknown problems or create something entirely new leaves you frustrated believing it cannot be done. People try to redo their minds from the ground up then unfortunately fall short of what they want and believe failure is destiny.

I’ll further expand on these two general dangers in this article. Please note that I am not against self-help. I love it. I teach it! It empowers you to improve your relationships, move ahead in your career, make friends, and enjoy life more. Self-help teaches you to create your reality instead of feeling what is will always be. What you need to get the most from personal development is an awareness of the dangers and myths in self-help shared to you in this article; otherwise you risk wasting time, money, and effort – and ultimately believe something is inherently wrong with you.

Thoughts are Everything, the Truth About Emotions, and How Self-Help Almost Killed Me

The empowerment given through self-help usually originates from improving how you think. The motto is “think better, live better”.

Thoughts are powerful, yet they are not everything contrary to what is preached by advocates of the law of attraction. To think your universe can form from thoughts alone is absurd.

An overt focus on thoughts ignores the side therapists attend to: emotions. Our thoughts influence our emotions and vice-a-versa, yet the influence is limited. You cannot think your way to emotional healing. After all, thoughts and rationalizations are “safe”. It’s easy to intellectually process your problems and talk about them with complete emotional disconnect when you’re afraid of vulnerability and revealing your real self.

I’ll prove how intellectualizing and thinking stops emotional wealth. Dr Steven Hayes, founder of Acceptance and Commitment Therapy (ACT), who I had the pleasure to work with for Big Talkers, has a nice technique I’ll share below. Give the label of “good” or “bad” to the follow emotions:

• Happiness
• Anger
• Guilt
• Joy
• Sadness
• Shame

Done? I’m guessing you labeled happiness and joy as “good” and anger, guilt, sadness, and shame as “bad”. Take a look at this, however. What if your mother died. Is sadness bad? What if you punched your child. Is guilt bad? When you put this into perspective, the thoughts you attach to “negative emotions” shifts.

How do you respond when something is bad? You avoid bad things because they represent pain. If you believe anger is bad, you avoid your anger, feel resentful, misunderstand people, and struggle to manage conflict. If you believe embarrassment is bad, you avoid embarrassing situations and never build the confident social life you want. You spend your life running from what you don’t want.

I almost killed myself because of emotional avoidance (as I share in this video that you MUST watch). I lived in depression trying to avoid things like anger, shame, and embarrassment because these were “bad feelings”. Not letting feelings flow and trying to manipulate them increased their strength.

Dr Hayes says we have a dangerous habit of problem solving with our mind. You need to stop critiquing the experiences in you and just let them flow. Observe them as they occur to you instead of worrying and trying to fix them. This is groundbreaking material I won’t go into further detail because it’s all covered in my Big Talk Training Course and Big Talkers, which I highly recommend you get if this article resonates with you.

Some self-help teachers encourage emotional expression. Students may practice poor expressions of anger and assertiveness, however, then kill themselves like Sydney resident Rebekah Lawrence. This is an extreme case, yet I want you to value the messages sent by your emotions and acknowledge thoughts are not everything.

Positive Thinking

Feeling down or thinking negatively? This self-help CD will cheer you up, but not in the way its creators intended.

Positive thinking is taught everywhere. Every mental health professional I’ve heard recommends positive thinking. I teach it as well. For example, in my Big Talk course I teach people when approaching others for conversation to assume friendship. This reduces anxiety, creates attractive body language, and makes talking easy. Positive thinking helps you better interact with people and them interact with you.

The danger with positive thinking that I see in many “pseudo-spiritual aka law of attraction” teachings is they take positive thinking beyond what psychologists believe is healthy. Dr Norcross says flamboyant claims are made.

Cancer, rape, and poor-wealth do not consistently originate from misaligned thoughts. Victims are made to feel they squandered their mind. They are blamed for environmental influences. Self-blame is unnecessary contrary to what self-help teaches because it perpetuates resistance and shame.

Your entire life is not a product of your thinking. With excessive positive thinking you risk building a life that excludes reality. You may go to exorbitant lengths to avoid a problem by looking for the easy way out. Positiveness becomes escapism.

Your comfort zone can stagnate along with the quality of your life through avoidance. Carl Jung says your dark-side (what you want to avoid) – not the light-side you probably love to focus on – contains the gold you seek. I look back on my life and see that the areas where I have taken a step of courage to breach my comfort zone, I have transformed. Look at your life and you will see the moments you acted in the face of fear created the greatest results. That is the core of transforming your social life with Big Talk and my coaching.

Self-Discipline Myth

Along similar lines as the exaggerated power of thoughts is the undue emphasis on self-discipline. Self-control and courage is important to help you confront what you prefer to avoid because it pushes you outside your comfort zone. However, it depends on the definition of discipline.

Scott Peck in The Road Less Traveled says, “With total discipline we can solve all problems.” The more I think about the statement, the more I see its truth. Again, though, it depends on what is meant by “discipline”.

When self-discipline is understood as willpower, self-discipline is overrated – even dangerous. I’ve heard many people express discouragement over their lack of discipline when it’s understood as willpower. They think something is wrong with themselves because they cannot change a habit like wake up early or quit smoking. Eventually they believe change is impossible because they have insufficient “discipline”. We’re made to feel as low-value humans for our innate habitual patterns.

Humans are autonomous creatures, not creatures of willpower. Studies prove 90% or more of your behavior is habitual. We think we’re in conscious control of our lives, but we have behavioral and thought patterns repeating day-after-day. Your patterns simply vary in order.

This isn’t to say habits are permanent, yet to change they require focused effort and systems to assist change. How you use your limited willpower determines if you alter unwanted autonomy, remove a bad habit, and create the life you want.

Most people, unfortunately, waste their limited willpower on resisting people, thoughts, and feelings. Big Talk readers know the importance of acceptance in acknowledging the reality of a problem. Acceptance means you humbly acknowledge your limited willpower, the degree you influence the problem, and the time it takes to stop what you don’t want and get what you do want.

What’s Really Going On?

Can you see the pattern of problems in most self-help? Thoughts are not everything, emotions are overlooked, positive thinking is taken too far, and self-discipline is overrated. There is a sinister amount of focus on intellectualizing, which drives the typical self-help junkie. Any self-help junkie will tell you they have a problem with “using what they know”.

Change can feel impossible by yourself. Years go by as you become a self-help junkie and question whether your dreams can become a reality. It’s okay to seek assistance from a therapist, counselor, or expert in your problematic area. Someone cannot drive you to change, but you cannot change without a drive to change.

How then do thousands of people around the globe change their life? Ad Bergsma in the Journal of Happiness Studies questioned whether self-help books help. Bergsma says hope is often what makes self-improvement programs effective. The downside of hope is it leaves you vulnerable to exaggerated claims and an empty wallet.

This post is not intended to degrade anyone in particular or self-help. Many authors and bloggers do their best to help, yet intention is not all that’s needed to affect change.

Naming all self-help books bad or good is like saying all team leaders are bad or good. It’s stupidly narrow-minded. Great materials exist. You can work on yourself with great results.

Personal development is the key behind my continuing growth. Self-help is just one part of it. I encourage it to be yours as well. Be wise in your choices and be aware of the self-help dangers shared in this article.

I feel my subscribers and website visitors need an awareness of this reality. If you’ve read this to feel better about yourself, that wasn’t my intent. Be honest about what you are avoiding. See the little control you have over your autonomous behavior. Invest in courses for your personal growth. Accepting these lessons could be your first-step towards change – and yes, I am giving you hope.

Other Articles That Might Help You

1. The Only “Cure” for Social Anxiety Disorder and Achieving Social Freedom
2. Why Problem Solving Doesn’t Solve the Problem and the Real Solution to Permanent Change

To survive and thrive in the workplace, at business, and around family you must know how to deal with people who prefer to negate “negative feelings”; overlook the reality of tension, disagreement, and resentment; and put a rosy-glow on everything. Conflict is unavoidable even to those who avoid it because our differences in culture, values, needs, and perspectives make us human.

If you or others aim for conflict avoidance, it isn’t avoided or somehow solved. Problems escalate, resentment builds, and relationships die. What gets avoided is a healthy workplace, a happy family, the true depths of human beings, and reality. You must therefore learn effective ways to resolve conflict when others prefer to pretend perfection.

Why We Fear Fights, Feuds, and Fall Outs

The primary reason we avoid conflict is it’s scary. Why? By definition conflict is opposition, incompatibility, struggle. Not very sexy.

Avoidance is just one way to deal with a scary situation. Conflict creates a stressful environment that invokes primal responses of freeze, fight, fright, and flight for survival. We freeze to go undetected, fight to kill, respond with fright to intensify awareness, and take flight to live another day. Most responses in these categories lead to destructive interactions.

Your past experiences with conflict are likely the most painful moments of your life. Maybe conflict made you divorce, break up with your partner, quit work. It may even have lead to death because someone couldn’t handle a problem any longer. Is it any wonder people avoid conflict? Our hatred towards conflict is strong and real!

Conflict is often destructive, other times disruptive. Projects at work get delayed when disputes exist. A group momentarily stops enjoying a party when friends fight. A family shuts each other out for the remainder of the night after a disagreement over dinner.

The Surprising Importance of Conflict Resolution

The purpose of conflict resolution isn’t to avoid it. Conflict resolution aims to solve problems to met the needs and interests of each party to stop destruction, minimize disruption, and enhance the relationship. With this in mind, you can frame conflict in an inviting manner unlike the fear and frustration we normally associate with conflict.

“Conflict can be seen as a gift of energy,” said conflict resolution trainer and Aikido teacher Thomas Crum, “in which neither side loses and a new dance is created.” It can be a gift you love to receive. My friend and conflict mediator Gary Harper even has a great book titled The Joy of Conflict Resolution.

When you take the step of courage to resolve conflict, you enter a moment to understand another human at a deep level. Self-understanding occurs, creativity is stimulated, and relationships deepen in the face of conflict resolution.

Conflict rarely solves itself so you must be proactive about its resolution. I wish there were a way to totally avoid conflict and still get the benefits of resolution, yet there’s no such route. You can get a human services degree and make significant money solving family conflict because it’s difficult process to handle. What you need are the following effective conflict management techniques that transform fear, fights, feuds, and fall outs into resolution when others (and sometimes yourself) avoid conflict:

1. Make it Known Problems Are Okay

Perfection shuts down workplace and family communication fast. In response, managers and parents want small talk tactics to open up communication, but that’s like trying to light up a dark sewer with a match stick.

A core part of my Big Talk Training Course helps you uncover what’s called the “shadow image” to truly open up group conversation. Once you know how to talk about the things people prefer to avoid, conversation effortlessly flows.

“Nice people” block out their dark side where the shadow image resides. They suffer with communication by not feeling anger, sadness, or fear. Resentment, frustration, and an inability to deal with conflict surfaces because they refuse to deal with what they block out. They literally avoid parts of themselves by avoiding conflict.

An effective technique to bring the shadow image into the light is to let others know mistakes, problems, disagreement, and expression are not “okay”, but needed. Mention differences, misunderstandings, and unmet needs will forever exist so it’s vital each of you talk about what you’re afraid to discuss. Tell them it’s normal to be in conflict, yet what’s rare is the healthy ability to face conflict.

You can say, “Problems, mistakes, and imperfections are good. We learn from them. They make us human. I need to know what you see and feel otherwise what affects you is ignored. Will you help each other with that?”

2. Encourage Open Communication

One way to encourage open communication is to make it known problems are okay. Other ways popular in the workplace, which can also be used with families and friends, are feedback channels.

A feedback channel I like is having a session each week or month where praise is shared and problems must be mentioned. Goals can be made where each coworker or family member must praise one thing and mention another subject that concerns him or her. Everyone is to share, listen, and avoid criticism to create a safe environment for expression.

Open communication is a good habit to practice. When an important issue rises, you are then prepared to face it and minimize conflict.

3. Observe Body Language

An effective technique to encourage open communication and face conflict when someone avoids it is to observe people’s body language. Emotions show through attitude, behavior, or expression. All three are nonverbally communicated.

Nonverbal communication doesn’t just hint at what’s going on inside a person, it is what’s going on inside a person. Even when a person avoids conflict, their emotions are visible through bodily expressions. If a guy doesn’t say what he feels (“I am angry”), you’ll see the emotion in more potentially harmful ways of attitude and behavior like sarcasm, avoidance, gossip, and forms of addiction.

Comment on the specific body language signals you pick up on. If you just say, “You look frustrated. Is there something you want to tell me?”, the nice conflict avoider will reply, “No”. Be specific by saying, “When I said I need you to work overtime, you turned your head then rolled your eyes. It seems you were bothered by my request. That’s okay. Share with me what’s on your mind.”

4. Lighten the Moment

Life can get too serious. Lighten conflict when appropriate and people can more openly face differences.

Humor is one-way to reduce tension. In fact, humor is often a release of tension. One company owner in a meeting observed the secretary verbally dominate the marketing director Jim over a tactic to acquire customers. The owner interrupted his secretary: “Okay. We could settle this in the boxing ring, but the board of directors will probably fire me for employee abuse… What do you think Jim, about the tactic to acquire customers?”

Another way to lighten conflict is with a tactic from the first chapter of my Communication Secrets of Powerful People program: use padded words. The technique softens what can be harsh. Examples of padded words include: “I feel there’s a small issue to face…”, “It’s not much, but I’d like to…”, and “Maybe we can…”

Do not overuse padded words otherwise it blurs the issue and causes your message to lose its intended meaning. Be aware that softening up conflict can be another form of avoidance. Balance the two by keeping it light yet be sure to address the issue.

5. Provide Positive Reinforcement

Conflict is avoided because of negative reinforcement. Attempts to change are met with defensive behavior resulting in learned hopelessness. Name-calling, ignorance of feelings, shouting, abusive tactics, and violence act as punishment to unconsciously tell someone, “Avoid similar situations in the future otherwise suffer again.”

The way to solve this using Skinner’s behavioral theory is to provide positive reinforcement. Do what you can to consciously and unconsciously make someone want to address conflict.

When someone takes the step into the scary unknown of open communication by confronting conflict, it’s important to reinforce the desired behavior with effective conflict management techniques. In the absence of these methods, you could end up making the conflict destructive and further reinforce the person’s patterns of avoidance.

You can also welcome different perspectives by asking for the person’s opinion. Listen then thank the person for expressing himself or herself. Everyone loves to feel listened to, understood, and appreciated.

Conflict avoidance doesn’t have to destroy your workplace, marriage, or family when you use the above five ways to deal with conflict. Just be sure to not avoid what I’ve given you.

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1. 40 Ways to Make a Good First Impression
2. 10 Almost Guaranteed Ways to Fail in Life
3. 16 Email Mistakes You Must Avoid: Email Etiquette
4. Principles and Tips to Deal with Difficult People
5. Controlling People – Signs of a Controlling Person and How to Deal with Them

Principles do not change. Water is two hydrogen atoms and one oxygen atom – this will not change. The North poles of two magnets repel – this will not change. Gravity rips you down to Earth – this will not change. The unchanging laws of science are parallel to the unchanging principles and laws of communication to deal with difficult people.

If you have a difficult person in your life, you may think he or she is impossible to deal with, yet the person is not an impenetrable rock. It’s human! And humans follow laws of psychology and behavior you can benefit from. This article will provide you with judo-like principles to convert seemingly impossible forces of a difficult person into tips to effectively deal with them.

The world is filled with stubborn people. The difficult people – and not so difficult – even think you’re at times difficult. Learn the following tips (taken from my Communication Secrets of Powerful People Program) to deal with difficult people in your everyday life:

What Doesn’t Work

Sending solutions. Common phrases that indicate solving include: “What if you…” “Stop doing… and start…” and “Why don’t you…” Telling people what to do does not work. Solutions are the problem. The more you push solutions on people, the more they pull away from you and your suggestion. Real solutions, commitment, and desire for change come from participation.

Moralizing. Common phrases that indicate moralizing include: “You should….” “It would be good for you to…” and “Stop doing wrong…” Chapter eight of my program defines moralizing words as “using what is right and wrong, good and bad, black and white to further your logic.” Manipulation from guilt and other emotions that arise from moral words do not change difficult people – yet alone anyone.

Complaints. “I wish Bill wasn’t so damn annoying.” Bickering is mental masturbation. Creation comes from being proactive. If you complain, you’re the difficult person. You become no better than the person you try to change.

Criticism. People criticize to build change. “I’m results-focused. I criticize people to get things done.” Similar lines of thinking drive the 12 communication barriers (criticism, labeling, diagnosing, praise, orders, threats, questions, moralizing, advice, reason, reassurance, and deflecting). Avoid criticism because it is not charismatic persuasion. Criticism intensifies conflict. Criticized individuals feel diminished, unworthy, and less important.

What Does Work: 10 Principles and Tips to Deal with a Difficult Person

The following principles and tips are not short-term tricks to transform an annoying person. Endless articles have been written on the Internet that provide frivolous advice on this topic. When the core problem is addressed, however, colds get skipped and the cancer is cut out. The advice in this article gets down to the core of what really matters when dealing with a difficult person and does not change from situation because the advice is timeless.

1. You see the world as you are. Stephanie Rosenbloom for The New York Times hit the heart of difficult people; or rather the people who think someone is difficult. Rosenbloom says the issue “is not the difficult people themselves. It is you.”

Most articles that provide tips to deal with difficult people focus on difficult individuals (“They’re the problem”); hence they miss the real problem (“You’re part of the problem”). You play a role in a difficult person’s behavior. Problems transmute from your perception, then your reaction. Carl Jung said we repress certain characteristics often due to our attempts to fit in with people, which manifest in discomfort around people we repulse. Jungian psychoanalyst Edward Whitmont writes:

“Ask someone to give a description of the personality type which he finds most despicable, most unbearable and hateful, and most impossible to get along with, and he will produce a description of his own repressed characteristics – a self-description which is utterly unconscious and which therefore always and everywhere tortures him as he receives its effect from the other person. These very qualities are so unacceptable to him precisely because they represent his own repressed side; only that which he cannot accept without ourselves do we find impossible to live with in others.”

What characteristics in people do you hate most? What do these characteristics say about you? Who doesn’t find the person difficult? What can you learn from people who don’t find the person hard to face?

A chronically difficult person is rare. Your self-image makes people difficult. I strongly encourage you to notice as often as possible what you deny in yourself because this could be a repressed image, a shadow you see in others, that you have ignored in the past. “In the end,” says Rosenbloom, “the specialists say, we cannot control other people, only our response to them.” (The first chapter of my Big Talk training course taps into this deep, dark psychological theory that stops us from enjoyable conversation. When you connect with your full self, it becomes easy to connect with people and make friends. This is cutting-edge material you can discover more about here.)

2. Lose the need to be right. When you enter a conversation with the intent to fix someone, you become difficult. Stephen Covey in The 7 Habits of Highly Effective People says you must open yourself to be influenced to influence. Quit thinking you’re right because this drives your resistance to be changed and change people.

3. Clear your heart, open your mind. Too often our experiences with people hurt our current conversations with them. It takes time for someone in your negative light to shift under a positive spotlight – even when the person hasn’t been difficult for a while.

Forgive to clean your heart then keep an open mind as to why someone is difficult. Stop hopping to conclusions by portraying the problem as the person’s difficulty. You blockade truth with judgments and fear of self-analysis.

Perhaps you are the problem, their father was diagnosed with cancer, or they are in financial trouble. Acknowledge that you do not – and will never – know all reasons why someone is difficult. An open mind that welcomes a person’s point of view to enter possible explanations for their behavior creates a cushion to soften harsh judgments.

Listen to the difficult person and let them express their point of view – it will help you see why they are difficult. This tip alone can be enough to deal with the person as you see the reason for their behavior. Listen honestly, actively, and empathically.

4. Want difficult people. It’s scary, but wanting a bothersome person helps you. Difficult people create conflict – and this creates change. If organisms faced no challenges, they would have no reason to evolve. Difficulties challenge you, compelling you to evolve into a superior being.

Does this mean you can be difficult? No. There is people who find you difficult enough. The diversity of human nature brings with it differences that catapult humanity through difficulties.

5. Be proactive, not reactive. Reactive persons blame circumstances for their reality. They reciprocate bad behavior. They reason other people need to change.

Proactive persons create what they want regardless of constricting circumstances. Create a value in yourself to be proactive and treat people with respect. Once you stop reciprocating bad behavior, you feel proud, empowered, and in control of your life – regardless of whether you successfully handle the situation. Make the fundamental decision to commit to the advice given in this article.

6. Be responsible, not a victim. Don’t blame people for how they make you feel. The degree you’re a victim of someone’s behavior controls the impact it has on you.

Take responsibility for how you feel. Prevent people from entering and exiting your emotional state at will. Eliminate blame to free yourself from a person’s difficult behavior.

You don’t have to be burdened by people’s problems. You will work towards a solution faster and be less emotionally exasperated when you lose the victim mentality and stop thinking people are villains. My friend Gary Harper has a good article on this where he also discusses similar principles to this article.

7. Be problem-oriented, not person-oriented. Difficult people have a difficult problem and are trying to fulfill a need the only way they know possible. It seems elusive, but even they want to live in harmony.

People are not the problem. Focus on the problem and not the person. A helpful tip for this is to disassociate the problem from the person. Their behavior, even you, or something else is the problem.

8. Find the unmet need. Difficult people have an unmet need. Whether somebody is angry, unhappy, depressed, loud, or anxious, they try to fulfill a need – though it is often done poorly. Notice a hidden need beneath someone’s difficult behavior, and you will see another human being. This will allow you to compassionately communicate. The Nonviolent Communication Process is a model that gets you focused on, and fulfilling, other people’s needs and your own.

9. Be interdependent. Dependency is unhealthy. To overcome this, self-help experts teach independence. According to most people, independence is health, freedom, and power. By itself, nothing could be further from the truth.

According to Robert Greene, author of 48 Laws of Power, a powerful individual living in isolation destroys his power. John O’Neil in The Paradox of Success confirms Greene’s remarks. O’Neil says leaders and other individuals in powerful positions destroy their success and happiness with overt independence. Such persons do it all, have chronic obsessions with work and difficulties getting their mind off work, and easily become irritated by others who disagree with their decision-making.

A powerful communicator knows how to distribute decision-making for freedom. He or she knows how to seek help because the person is not afraid to admit failure and learn. This is the interdependent standpoint you need beyond solitude. “When we try to pick out anything by itself,” said famed conservationist John Muir, “we find it hitched to everything else in the Universe.”

You don’t need to solve all problems by yourself. It sounds simple, but talking to a parent, manager, or human resource department is helpful. Other people bring knowledge, skills, and persuasive power to handle a difficult person. However, be beware of risks associated with making a private problem public. It’s your responsibility to respect a person’s privacy concerns, but at the same time you need to request another’s help when necessary.

10. Be detached from an outcome.

If the above tips and principles fail you, it’s not because they don’t work – it’s because you disobeyed them. The principles and tips given to you cannot fail because they are the foundations for good communication.

If you lose the need to be right while remaining proactive, for example, you deal with the difficult person. Stop thinking the only way to deal with a difficult person is to change them, such desire only makes you difficult.

When you attach to an outcome by seeking a specific result from an interaction at all costs, your rigidity causes resistance. The most common outcome people attach to when they converse with a difficult person is their need to be right and change the person (principle #2). Going into a conversation with the righteous intent to change a person guarantees failure. You must detach from an outcome.

If the principles and tips do not bring you the result you’re after, be prepared to walk away. Give the two of you some space to think the problems through. By doing this, you clear your heart and open your mind, remain proactive, and keep problem-oriented. A tough issue can be solved at a later time. Another day can bring different possibilities. Emotions, thoughts, and attitudes change all the time.

Unsuccessful conflict resolution of an issue with a difficult person can often escalate the problem, but adhere to these principles and tips to deal with a difficult person to make the difficult more manageable. “Many are stubborn in pursuit of the path they have chosen,” said Friedrich Nietzsche, “few in pursuit of the goal.”

(If you are reading this and found the above principles and tips to deal with difficult people helpful, you will enjoy my “Communication Secrets of Powerful People Program” where the principles for this article were extracted. Click here to learn more about the program and how you can develop your communication skills to charismatically have cold-hearted persons wanting to change. You can also discover more about Big Talk, my training course that lets two persons openly and freely talk with one another, here.)

Other Articles That Might Help You

1. Controlling People – Signs of a Controlling Person and How to Deal with Them
2. Review of Difficult Conversations by Douglas Stone, Bruce Patton, and Sheila Heen
3. How to Manage and Deal with an Aggressive Boss
4. How to Not Care What People Are Thinking About You – and Release Your People-Magnetic Self Into the Conversation
5. Review of The 7 Habits of Highly Effective People by Stephen Covey

If you’ve ever felt the need to have an important conversation, but couldn’t bring yourself to it, this book is for you. Author Susan Scott details the exact methods to have conversations we know will change our life and other people’s life, but we procrastinate having usually because of fear. It’s important to overcome whatever barriers we face in communication because a conversation is not about the relationship – it is the relationship.

When people see the word “fierce”, they may think pain, tough, or brutality. As written on the book’s cover, “fierce” means robust, intense, strong, powerful, passionate, eager, and unbridled. A “fierce conversation” brings authenticity into your life as you communicate who you are and what you believe.

Fierce Conversations will get you to have the most important conservation you can have with someone, right now. Fierce Conversations will be especially helpful to you if you have trouble: expressing yourself, talking with others who have trouble expressing themselves, dealing with passive-aggressive people, or resolving an ignored issue people know exists. After all, if you want someone or something to change, you need to initiate the change. If something bothers you, you need to be the one who does something about it.

Whether through fear of hurting a person, receiving retaliation, or someone pointing out our own mistakes, we delay the conversations we need to experience. The problem comes down to how we present ourselves to others in conversations and how we think when we are by ourselves. All conversations are within yourself and some are with others.

From Ignorant Communication to Open Relationships

It is the book’s purpose to achieve four outcomes: interrogate reality, provoke learning, tackle tough challenges, and enrich relationships. These are achieved through the following 7 principles of fierce conversations:

1. Master the Courage to Interrogate Reality
2. Come Out from Behind Yourself into the Conversation and Make It Real
3. Be Here, Prepared to Be Nowhere Else
4. Tackle Your Toughest Challenge Today
5. Obey Your Instincts
6. Take Responsibility for Your Emotional Wake
7. Let Silence Do the Heavy Lifting

As a consultant for Fortune 500 companies, Scott leans the book’s examples of principles and models, towards business communication. If someone has communication problems at work, however, Scott says the same problems likely show up in their personal lives – so the book is just as applicable to personal communication. We need to have fierce conversations with family members, spouses, students, and friends; not only with those we share a business relationship.

Scott gives you a series of simple and practical exercises to do at the end of each chapter to help you use the chapter’s communication skills. She also provides insightful scenarios of her experience with clients’ use of communication models and their notable improvements from the change.

Be warned: Fierce Conversations is no emotional walk in the park. You’re forced to face hard questions about your reality. “It takes a certain fearlessness to make your private thoughts public,” writes Scott. “But if what you’re thinking makes you squirm and wish to wriggle away, you are probably onto something.”

If you choose to awaken to the truth by beginning a fierce conversation, communication opens up to improve your relationships. You will talk about what everyone pretends to not know. Don’t miss having one conversation that could change your life. Achieve success at work and in life, one conversation at a time by getting your copy of Susan Scott’s Fierce Conversations directly from Amazon.com by clicking here today.

(You may also want to read Douglas Stone, Bruce Patton, and Sheila Heen’s Difficult Conversations for another source of tips to have the conversations you avoid. Both books provide good tips, but lack the psychology and fear of talking about tough issues. Because I never could find a book that explained this problem, I wrote a book that shows how I solved my fears of difficult conversations. To understand the deep psychology of fear in difficult conversations, read the first chapter of my program Big Talk.)

Related Media Links

1. Video and audio links – Links on the Fierce Incorporated website with Susan Scott.
2. Companies, careers built or lost one conversation at time – An article published in a Seattle newspaper by Susan Scott discussing how conversations, one by one, shape our lives.

Other Articles That Might Help You

1. Review of Difficult Conversations by Douglas Stone, Bruce Patton, and Sheila Heen
2. Review of Feel the Fear and Do It Anyway by Susan Jeffers
3. Review of The Quick and Easy Way to Effective Speaking by Dale Carnegie
4. Review of Conversationally Speaking by Alan Garner
5. Review of Nonviolent Communication by Marshall Rosenberg