Poor email etiquette. You’re a victim of it and a guilty criminal. From unknown abbreviations, forwarded chain emails, and unwanted messages, bad email etiquette is a hidden social crime I’m here to purge from society.
Horrifying Statistics of Email Etiquette
The number of untrained email users is staggering. Former Chief Solutions Officer of Yahoo! Tim Sanders estimates that 90% of business communication is email based and only 10% of email users receive adequate training. The statistics now get nasty.
According to market research firm Radicati Group, 89 billion business emails were sent per day in 2012. There is expected to be 3.8 billion email accounts by 2014. This means an estimated 3.42 billion email accounts will be owned by people untrained in email come 2014.
Your workplace and business likely suffers from poor email etiquette. It isn’t getting better anytime soon unless you do something about it with the rules of email etiquette in this article.
Email etiquette, broadly referred to as “netiquette”, defines the rules of email communication. Netiquette is important because an email sent cannot be retrieved. You cannot reach through the computer cables to retrieve an email to your boss in a regretful emotional out-lash where you swore to destroy his dictatorship.
Netiquette is more than writing a grammatically correct email to a friend. It builds clarity, understanding, and productivity in everyday email communication. From having the right mindset when seated to sending an email, here are the most important email etiquette rules to follow so you’re one (or many) of the 380 million email account owners in 2014 that know what to do in their inbox: Continue Reading