Effective Communication Skills for Good Relationships

The Magical Science of Emotions: Emotional Contagion, Mirror Neurons, and the High Road to Happiness

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The Magical Science of Emotions: Emotional Contagion, Mirror Neurons, and the High Road to Happiness

Shaping Your Emotional Responses

While some neuroscientists say it is impossible to control all emotional responses, due to the brain’s low road producing a quick response for survival, researchers agree you can put your brain’s high road to better use. When you think about an emotional response, you use the logical prefrontal cortex to override the signals received by the emotional amygdala. This is where neuroscience meets personal development.

One of my favorite techniques that uses my high road to take me to happiness, stability, and understanding is reframing. In reframing, you manipulate your initial interpretation, often a quick-response, in a situation to produce a response that is beneficial to you and your relationships.

One of the most powerful reframes I describe in my Communication Secrets of Powerful People program is positive intention framing. In positive intention framing, you identify the positive intention relevant to the limiting situation. Let’s say you are in a serious argument with your spouse. Most people in such an argument let: 1) the low road control the argument as they react impulsively and later regret the things they said during the heated disagreement, and 2) emotional contagion infect themselves with a negative mood for hours following the argument. You can have a degree of control over impulsiveness and emotional infections by reframing.

A positive intention reframe could identify your spouse’s yelling as their need to be heard, understood, and received; instead of a personal attack. Alternatively, you could positively reframe your spouse’s yelling as a welcomed release of frustration so you can listen to what concerns him or her.

The purpose of positive intention reframing is to stop you from thinking your story is right and that hidden information exists. It does not directly manipulate your emotions, rather it opens your mind to empowering options, which alters your emotional state. Reframes use your prefrontal cortex to take the high road and interpret the situation in a way that lets you act resourcefully. Because of this, reframing is proven by research to be one of the most effective anger management techniques. (I give you six other powerful, specific, easy-to-use reframes for any situation in my program, which you can read about by clicking here.)

The High Road to Happiness – The Shocking Truth About Happy People

Happy people are experts at reframing their initial interpretation (“He is a ****head for cutting me off in traffic!”) into empowerment (“He mustn’t have seen me”). They reframe to use their prefrontal cortex and take the brain’s high road. What happens outside does not matter because their mental attitude is what matters. “Happiness doesn’t depend on any external conditions,” said Dale Carnegie, “it is governed by our mental attitude.”

Contrary to what you may think, happy effective communicators do not think positively to stop themselves becoming angry once someone is angry. Let’s say an aggressive person talks to someone with effective communication skills. The effective communicator is able to defuse the aggression through their communication style even though the emotional aggression is still received. A good communicator feels the aggression, but they reframe their response, which enables them to control their emotional contagion and destructive low road reaction. They see it in frames such as, “He’s trying to get me to understand him.” or “I enjoy the problem coming to surface instead of it remaining hidden where it eats away the relationship.” From these frames the effective communicator can efficiently respond.

The happy effective communicator does not avoid anger. The happiest people get angry, cry, and accept whatever emotion exists. Happy effective communicators are happy effective communicators because they embrace all emotions and open their minds to other interpretations.

Happy effective communicators embrace all emotions.

Happy people express anger by owning it (“I am angry!”). The problem of emotional contagion in bad communication, therefore, is not the current emotion, but how it is expressed. Blaming someone for your anger (“You’re a ****en idiot!”) makes them angry. When you harmfully express anger, the emotional infection escalates. Alternatively, suppression of anger avoids reality as resentment builds and the relationship withers away to its death.

In terms of depression, emotional contagion and reframing is no different. Depressed individuals seek isolation to feel better about themselves. The isolation compounds their depression – an ironic effect. The solution to depression is too complex for discussion in this article, yet sufferers are better off interacting with happier people to beat depression than being in isolation. They need destructive interpretations (“I’m a loser”) reframed into ownership and empowerment (“I’m feeling down today”). Similarly, they should make mirror neurons benefit themselves by smiling – even if it feels artificial – as it forces the person’s body to feel happy.

Emotional contagion can work for you or against you. Its affect is up to how you use the high road pathway of your brain.

Shaping People’s Emotional Responses: The Emotional-Leveling Technique

We now see how reframing controls your responses to situations. What about other people’s responses? Should you let other people react in whatever way they happen to react? Can you use a technique to uplift other people and have emotional contagion help your relationships?

In general, do not worry about people’s responses because your response is what matters. Worrying over people’s responses is a powerless concern for the future. Trouble results the moment you try to directly manipulate a person’s emotions just like your own emotions.

Do not worry about people’s responses because your response is what matters.

Forcing your happiness on someone unhappy, negative, or angry is counter-productive. When I was happy and smiling, the angry police officer became more infuriated.

The next time someone around you is angry, look them in the eye, smile, and tell them, “What a beautiful day!” The person will become more angry and say something like, “It’s a disgusting day.” Other times your happy attitude may change their unhappy perspective, but the technique is unreliable because it suppresses present emotions. What is an effective communicator to do when emotional contagion creates an ineffective, unproductive environment?

How Fights Escalate with Emotional Contagion

Emotionally out of control conversations (or monologues) start with one person injecting an emotion into their conversational partner. When the conversational partner is a poor communicator who reacts impulsively, his mirror neurons mimic the person’s harmful state. The newly infected person becomes a carrier, reciprocating the infection to the original carrier who’s emotional disease worsens.

Once the emotional infection becomes too much for the individuals, they leave the conversation only to contaminate other people. An emotional infection outbreaks. A simple disagreement escalates into a large – sometimes life-threatening – conflict with innocent people.

On one level you need to prevent yourself from being a carrier. When you talk to a friend in need, you are faced with the challenge of empathizing with your friend’s pain. You draw yourself into your friend’s struggle and feel the same pain. (True empathy does not make you carrier.) At another level you need to prevent other people from being carriers. Sometimes people go nowhere productive and you need to put them into an emotionally empowering state. These mood challenges exist when you want to bring the best out of people.

The technique of reframing minimizes the likelihood of you carrying a dangerous emotional virus, while a technique I call “emotional-leveling” helps you prevent people from remaining in states that do them and others harm. Doing these two things controls emotional contagion to build happiness, power, and healthy relationships.

The emotional-leveling technique firstly adjusts your emotions to reflect the other person’s emotional state. You then slowly raise your emotions and simultaneously theirs with emotional contagion and mirror neurons until the person enters the desired state. The technique does not try to manipulate the person’s emotions; it encourages them to feel one’s emotions and then move forward in healing. (I cannot emphasize enough that you must allow others to accept and express their emotions. Do not use the emotional-leveling technique to avoid emotions.)

Again, you firstly connect at their level. Do not fight anger with happiness nor should you reciprocate verbal aggression – that will do no one good. If the person is aggressive or depressed, take on a similar emotional level to build empathy and understanding. If an aggressive person walks around, walk around with him or her. If someone talks fast, you should also talk fast. For a depressed person, you can show you are also feeling depressed without developing depression. Be slower in your movements, speak softer, and have similar facial expressions as the person. Your goal is to enter their state without escalating the problem.

Once you connect at the person’s level and let him or her process present emotions, you can then raise your emotional state. Make a joke or use a reframe on the situation. Instead of reaching down to pull them out of their emotional hole – only to have them reject your assistance – you jump in the hole and let them stand on your shoulders to climb out.

Your reframes will be accepted because you are in the person’s emotional state! If you were happy and told an unhappy mate who recently broke up that he should lighten up, he will reject your reframe and dislike you. On the other hand – and this is where the power of emotional-leveling comes in – if you are also unhappy after communicating with him, such that he knows you share the same emotional state, he will accept a reframe like, “Break ups are painful, yet they allow you and I to meet future partners we will love.”

If you combine the reframing technique with the emotional-leveling technique, you control your emotions and thoughts and help other people control their emotions and thoughts. These two skills help you and others express, share, and manage emotions that would otherwise harm relationships. You transform what would normally be a destructive emotional outbreak into a positive outbreak.

Emotional contagion is a fascinating topic. You can make the psychological and physiological phenomena work for you instead of feeling you are its victim. Interact with people you want to be like. Reframe situations to travel along the high road to happiness. Make other people’s mirror neurons mimic your rising state and their biology can become like yours. It will seem like magic, but it’s all science.

About the Author

Joshua Uebergang, aka "Tower of Power", teaches social skills to help shy persons build friends and influence people. Visit his blog and sign-up free to get communication techniques, relationship-boosting strategies, and life-building tips by email, along with blog updates, and more! Go now to http://www.towerofpower.com.au/free/

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18 Responses to “The Magical Science of Emotions: Emotional Contagion, Mirror Neurons, and the High Road to Happiness”

  1. Sam Lahman on 12th Dec, 2008 at 6:02 am • (#1)

    It was a great experience going through this amazing stuff.
    I have been happier since I started to control my mirror neurons. And yes I have been a little successful in controlling my anger. I was very short tempered :twisted: . I have raised my temper threshold now. :mrgreen: . And I started cracking jokes in stressful situations, which helped in my professional life :wink: .

  2. Tami on 12th Dec, 2008 at 7:32 am • (#2)

    :smile:
    It’s as if you knew I needed this article!! Yesterday, after yet ANOTHER shouting match about basically nothing with my boyfriend and soulmate, who I love with all my heart, I decided I’d come to work today and Google “suppressing negative emotions” or “how to become less sensitive” or maybe “the last resort after shouting back, then apologizing, then crying, then giving the silent treatment, then scrubbing the kitchen counter, then apologizing again…” I think you have provided some awesome tools which I am sure to put to use, but hopefully not too soon! :wink:

  3. Bindu on 12th Dec, 2008 at 7:46 am • (#3)

    Hi Josh,
    Your articles do help in creating a better environment at home and work place. Thanks for the same.

  4. Ash on 12th Dec, 2008 at 8:09 am • (#4)

    Hi Josh,

    This article is a classic. The techniques mentioned, when coupled with good body language techniques can deliver great results. However, I would love to have your opinion on this: Do you think that when one makes an effort to bring another person out of their negative emotional state, they are risking bringing their own emotional state down? especially, if the person hasn’t yet mastered some of these techniques? Therefore, the decision whether one wants to use their skills to change someone else’s state or withdraw from the situation, should depend on how good a relationship the two people share?

  5. Ash, absolutely. In order to bring someone out of their negative emotional state, it’s helpful to enter into their state – which is what the emotional-leveling technique is all about. If you haven’t mastered the technique, then I think you are more vulnerable to remaining in a destructive state.

    As for your last question regarding who you should use the technique on, because the technique can be time-consuming and emotionally draining, I use it only on people I care for. The two of you may have a not-so-good relationship, but if you care for the person or the relationship, use the technique. Remember to let people feel their emotions though.

  6. Obed on 12th Dec, 2008 at 11:20 am • (#6)

    :smile: Kudos. Amazingly wonderful piece! Sometimes I tell myself if I don’t send this to at least my pals and soul mates – who cares? But hey something about a thing with your words makes me share; it’s inspiration! Keep it that way because we all need to live life to its fullest each day full of happiness and enthusiasm. :wink:

  7. Mohsin Surani on 12th Dec, 2008 at 8:13 pm • (#7)

    Dear Josh!!
    I read your article on emotions, it was more than ethereal. I am reading your articles regularly, your research has made me your fan and i have felt wonderful personal development.

    Keep it up and thanks

  8. Ryan on 13th Dec, 2008 at 3:52 am • (#8)

    Wats up Josh,
    You are really great and amazing, I have used your articles to help some friends of mine in their marriages and people are really getting on well. For me you have been a blessing, thanks big time.

  9. Rahmat on 13th Dec, 2008 at 11:29 pm • (#9)

    You’ve really a God gifted talent to write these type of very professional and useful articles Joshua.

    I’m really impressed by your articles and am applying these all in my real life and am feeling a very beautiful change in my professional and personal life.

    Wish you very best of luck for your future articles Joshua..

  10. Mimmi on 15th Dec, 2008 at 5:34 am • (#10)

    I absolutely love you and this site. I used to be, sometimes still are, a depressed person and always made people around me irritated. Now I’m more like when I was young and shone brighter than the sun, and everyday I become more and more happy and people around me notice that. I hope that I can be a great light in people’s lives and affect them the way you affect me. You really saved me. I love you.

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