Principles do not change. Water is two hydrogen atoms and one oxygen atom – this will not change. The North poles of two magnets repel – this will not change. Gravity rips you down to Earth – this will not change. The unchanging laws of science are parallel to the unchanging principles and laws of communication to deal with difficult people.

If you have a difficult person in your life, you may think he or she is impossible to deal with, yet the person is not an impenetrable rock. It’s human! And humans follow laws of psychology and behavior you can benefit from. This article will provide you with judo-like principles to convert seemingly impossible forces of a difficult person into tips to effectively deal with them.

The world is filled with stubborn people. The difficult people – and not so difficult – even think you’re at times difficult. Learn the following tips (taken from my Communication Secrets of Powerful People Program) to deal with difficult people in your everyday life:

What Doesn’t Work

Sending solutions. Common phrases that indicate solving include: “What if you…” “Stop doing… and start…” and “Why don’t you…” Telling people what to do does not work. Solutions are the problem. The more you push solutions on people, the more they pull away from you and your suggestion. Real solutions, commitment, and desire for change come from participation.

Moralizing. Common phrases that indicate moralizing include: “You should….” “It would be good for you to…” and “Stop doing wrong…” Chapter eight of my program defines moralizing words as “using what is right and wrong, good and bad, black and white to further your logic.” Manipulation from guilt and other emotions that arise from moral words do not change difficult people – yet alone anyone.

Complaints. “I wish Bill wasn’t so damn annoying.” Bickering is mental masturbation. Creation comes from being proactive. If you complain, you’re the difficult person. You become no better than the person you try to change.

Criticism. People criticize to build change. “I’m results-focused. I criticize people to get things done.” Similar lines of thinking drive the 12 communication barriers (criticism, labeling, diagnosing, praise, orders, threats, questions, moralizing, advice, reason, reassurance, and deflecting). Avoid criticism because it is not charismatic persuasion. Criticism intensifies conflict. Criticized individuals feel diminished, unworthy, and less important.

What Does Work: 10 Principles and Tips to Deal with a Difficult Person

The following principles and tips are not short-term tricks to transform an annoying person. Endless articles have been written on the Internet that provide frivolous advice on this topic. When the core problem is addressed, however, colds get skipped and the cancer is cut out. The advice in this article gets down to the core of what really matters when dealing with a difficult person and does not change from situation because the advice is timeless.

1. You see the world as you are. Stephanie Rosenbloom for The New York Times hit the heart of difficult people; or rather the people who think someone is difficult. Rosenbloom says the issue “is not the difficult people themselves. It is you.”

Most articles that provide tips to deal with difficult people focus on difficult individuals (“They’re the problem”); hence they miss the real problem (“You’re part of the problem”). You play a role in a difficult person’s behavior. Problems transmute from your perception, then your reaction. Carl Jung said we repress certain characteristics often due to our attempts to fit in with people, which manifest in discomfort around people we repulse. Jungian psychoanalyst Edward Whitmont writes:

“Ask someone to give a description of the personality type which he finds most despicable, most unbearable and hateful, and most impossible to get along with, and he will produce a description of his own repressed characteristics – a self-description which is utterly unconscious and which therefore always and everywhere tortures him as he receives its effect from the other person. These very qualities are so unacceptable to him precisely because they represent his own repressed side; only that which he cannot accept without ourselves do we find impossible to live with in others.”

What characteristics in people do you hate most? What do these characteristics say about you? Who doesn’t find the person difficult? What can you learn from people who don’t find the person hard to face?

A chronically difficult person is rare. Your self-image makes people difficult. I strongly encourage you to notice as often as possible what you deny in yourself because this could be a repressed image, a shadow you see in others, that you have ignored in the past. “In the end,” says Rosenbloom, “the specialists say, we cannot control other people, only our response to them.” (The first chapter of my Big Talk training course taps into this deep, dark psychological theory that stops us from enjoyable conversation. When you connect with your full self, it becomes easy to connect with people and make friends. This is cutting-edge material you can discover more about here.)

2. Lose the need to be right. When you enter a conversation with the intent to fix someone, you become difficult. Stephen Covey in The 7 Habits of Highly Effective People says you must open yourself to be influenced to influence. Quit thinking you’re right because this drives your resistance to be changed and change people.

3. Clear your heart, open your mind. Too often our experiences with people hurt our current conversations with them. It takes time for someone in your negative light to shift under a positive spotlight – even when the person hasn’t been difficult for a while.

Forgive to clean your heart then keep an open mind as to why someone is difficult. Stop hopping to conclusions by portraying the problem as the person’s difficulty. You blockade truth with judgments and fear of self-analysis.

Perhaps you are the problem, their father was diagnosed with cancer, or they are in financial trouble. Acknowledge that you do not – and will never – know all reasons why someone is difficult. An open mind that welcomes a person’s point of view to enter possible explanations for their behavior creates a cushion to soften harsh judgments.

Listen to the difficult person and let them express their point of view – it will help you see why they are difficult. This tip alone can be enough to deal with the person as you see the reason for their behavior. Listen honestly, actively, and empathically.

4. Want difficult people. It’s scary, but wanting a bothersome person helps you. Difficult people create conflict – and this creates change. If organisms faced no challenges, they would have no reason to evolve. Difficulties challenge you, compelling you to evolve into a superior being.

Does this mean you can be difficult? No. There is people who find you difficult enough. The diversity of human nature brings with it differences that catapult humanity through difficulties.

5. Be proactive, not reactive. Reactive persons blame circumstances for their reality. They reciprocate bad behavior. They reason other people need to change.

Proactive persons create what they want regardless of constricting circumstances. Create a value in yourself to be proactive and treat people with respect. Once you stop reciprocating bad behavior, you feel proud, empowered, and in control of your life – regardless of whether you successfully handle the situation. Make the fundamental decision to commit to the advice given in this article.

6. Be responsible, not a victim. Don’t blame people for how they make you feel. The degree you’re a victim of someone’s behavior controls the impact it has on you.

Take responsibility for how you feel. Prevent people from entering and exiting your emotional state at will. Eliminate blame to free yourself from a person’s difficult behavior.

You don’t have to be burdened by people’s problems. You will work towards a solution faster and be less emotionally exasperated when you lose the victim mentality and stop thinking people are villains. My friend Gary Harper has a good article on this where he also discusses similar principles to this article.

7. Be problem-oriented, not person-oriented. Difficult people have a difficult problem and are trying to fulfill a need the only way they know possible. It seems elusive, but even they want to live in harmony.

People are not the problem. Focus on the problem and not the person. A helpful tip for this is to disassociate the problem from the person. Their behavior, even you, or something else is the problem.

8. Find the unmet need. Difficult people have an unmet need. Whether somebody is angry, unhappy, depressed, loud, or anxious, they try to fulfill a need – though it is often done poorly. Notice a hidden need beneath someone’s difficult behavior, and you will see another human being. This will allow you to compassionately communicate. The Nonviolent Communication Process is a model that gets you focused on, and fulfilling, other people’s needs and your own.

9. Be interdependent. Dependency is unhealthy. To overcome this, self-help experts teach independence. According to most people, independence is health, freedom, and power. By itself, nothing could be further from the truth.

According to Robert Greene, author of 48 Laws of Power, a powerful individual living in isolation destroys his power. John O’Neil in The Paradox of Success confirms Greene’s remarks. O’Neil says leaders and other individuals in powerful positions destroy their success and happiness with overt independence. Such persons do it all, have chronic obsessions with work and difficulties getting their mind off work, and easily become irritated by others who disagree with their decision-making.

A powerful communicator knows how to distribute decision-making for freedom. He or she knows how to seek help because the person is not afraid to admit failure and learn. This is the interdependent standpoint you need beyond solitude. “When we try to pick out anything by itself,” said famed conservationist John Muir, “we find it hitched to everything else in the Universe.”

You don’t need to solve all problems by yourself. It sounds simple, but talking to a parent, manager, or human resource department is helpful. Other people bring knowledge, skills, and persuasive power to handle a difficult person. However, be beware of risks associated with making a private problem public. It’s your responsibility to respect a person’s privacy concerns, but at the same time you need to request another’s help when necessary.

10. Be detached from an outcome.

If the above tips and principles fail you, it’s not because they don’t work – it’s because you disobeyed them. The principles and tips given to you cannot fail because they are the foundations for good communication.

If you lose the need to be right while remaining proactive, for example, you deal with the difficult person. Stop thinking the only way to deal with a difficult person is to change them, such desire only makes you difficult.

When you attach to an outcome by seeking a specific result from an interaction at all costs, your rigidity causes resistance. The most common outcome people attach to when they converse with a difficult person is their need to be right and change the person (principle #2). Going into a conversation with the righteous intent to change a person guarantees failure. You must detach from an outcome.

If the principles and tips do not bring you the result you’re after, be prepared to walk away. Give the two of you some space to think the problems through. By doing this, you clear your heart and open your mind, remain proactive, and keep problem-oriented. A tough issue can be solved at a later time. Another day can bring different possibilities. Emotions, thoughts, and attitudes change all the time.

Unsuccessful conflict resolution of an issue with a difficult person can often escalate the problem, but adhere to these principles and tips to deal with a difficult person to make the difficult more manageable. “Many are stubborn in pursuit of the path they have chosen,” said Friedrich Nietzsche, “few in pursuit of the goal.”

(If you are reading this and found the above principles and tips to deal with difficult people helpful, you will enjoy my “Communication Secrets of Powerful People Program” where the principles for this article were extracted. Click here to learn more about the program and how you can develop your communication skills to charismatically have cold-hearted persons wanting to change. You can also discover more about Big Talk, my training course that lets two persons openly and freely talk with one another, here.)

Other Articles That Might Help You

1. Controlling People – Signs of a Controlling Person and How to Deal with Them
2. Review of Difficult Conversations by Douglas Stone, Bruce Patton, and Sheila Heen
3. How to Manage and Deal with an Aggressive Boss
4. How to Not Care What People Are Thinking About You – and Release Your People-Magnetic Self Into the Conversation
5. Review of The 7 Habits of Highly Effective People by Stephen Covey

The number of untrained email users is staggering. Former Chief Solutions Officer of Yahoo! Tim Sanders estimates that 90% of business communication is email based and only 10% of email users receive adequate training. When this statistic is combined with data from a market research firm Radicati Group who say the 1.2 billion email users in 2007 will increase to 1.6 billion in 2011, an estimate of 1.44 billion people will be untrained in email by 2011. Your workplace and business likely suffers from poor email etiquette – and it isn’t going to get better anytime soon unless you doing something about it with the rules of email etiquette in this article.

Good Netiquette

Email etiquette, commonly referred to as “netiquette”, defines the rules of email communication. Netiquette is important because an email sent cannot be retrieved. You cannot reach through the computer cables to retrieve an email sent to your boss in a regretful emotional outlash where you swore to destroy his dictatorship.

Though you probably hate the thought of writing a grammatically correct email to a friend, netiquette in everyday email communication helps clarity, understanding, and productivity. Your emails will get the proper understanding they deserve. From having the right mindset when seated, to sending an email, here are the most important netiquette rules to follow so you’re one of the 160 million users in 2011 that know what they’re doing when they check their inbox:

1. Emotional emails. Do not send an email when you are angry. You could say things you later regret and the receiver of your little outburst will have a record of your email that could be used against you. Too many careers have been destroyed from angry emails. Your email may appear okay as you compose it, but let time clear your mind so you don’t regret clicking the “send” button.

I also recommend you reread your email to check for sentences, phrases, and words that can be interpreted another way to your main intent. You may come off as rude even though you try to be nice. A simple joke you think is funny may be offensive to someone else simply because they misinterpreted the joke. The lack of nonverbal communication in email makes it a poor medium to communicate emotion.

2. Unnecessary information. Most people waste too much time browsing their inbox the way it is without having to read long messages. Do people a favor by keeping your emails short. Provide the necessary facts and cut the fat.

Having said that, you still need to provide all the information upfront whenever possible. It is frustrating and time-consuming to ask questions for more information that could have easily been provided in the initial email.

3. HTML. You do not need to know exactly what is HyperText Markup Language (HTML), but basically it is used to make websites look pretty. Making text bold in email uses HTML. When you copy and paste emails from websites, you may also unknowingly copy the HTML code across. The HTML in the email you send does not always look like the email someone receives. Funny enough, the message sent is not the message received. Some email programs are not HTML compatible so when they receive HTML emails, weird HTML code might show and other formatting issues may occur.

Simply provide a website link if you are going to copy an entire web page. If you want to copy snippets of information, not only do you risk breaking copyright laws, but at your discretion you can copy the text across to a text file program (such as Notepad, not Microsoft Word) and then copy the text from there into your email program. Copying the text to a text file program, such as Notepad, removes HTML and prevents weird formatting issues.

4. Reply to all. It is frustrating to receive emails from group members who simply say “Yes, I can come” or “No” when you do not need to receive them. Stop being lazy. Please take the small amount of time to address your email to the specific people your email is intended for.

5. Forwarding to all. I am a big victim of this email mistake! When subscribing to my newsletter, I advise the person to add me to their address book or whitelist to ensure my emails reach them. Because of this, and having an email list that contains tens of thousands of people, I am in many people’s address book. Often, subscribers receive an email and forward it to everyone in their address book. The result for me is a daily cleanup of forwarded emails, which often contain attachments that clog data efficiency.

Chain emails are so annoying! The next time you get an email with a poem, story, or series of images you love, keep them to yourself. A lovely story about patience you forward to friends may infuriate them.

6. Making people’s email addresses known. It is considered rude to send out an email to several people making their email address visible in the “To” box. Unless the recipients know each other and are comfortable sharing their email addresses, avoid this bad mistake. You can use the Bcc (blind carbon copy) function of emails to hide recipients’ email addresses. The Bcc function will ensure everyone receives the email, but it looks like the email is addressed to a specific individual.

7. Removed message thread. Here is another email etiquette mistake that I am a victim of everyday: not having the replied message in the sent message. Not having the replied message in the sent message is almost the face-to-face conversational equivalent of being bashed across the head and forgetting what was discussed in the conversation. Based on the hundreds of emails I receive everyday, I estimate 10% of people do not attach their replied message. I easily forget what was sent in an email someone replied to because I frequently have discussions with multiple people at the same time.

Make it easy for people to know what you are talking about by ensuring their message you reply to is attached. Google’s email service, Gmail, is great at keeping track of past messages. Be sure to change your email settings so that messages you reply to get included in your reply.

8. Use of abbreviations. Friend to friend or family member to family member, abbreviations can be fine. It is entirely up to you. Problems arise when abbreviation usage in emails carries over into the workplace and other areas where professionalism is needed. Here is a useful video on email etiquette that I thought you might find interesting:

A three minute Fox Providence presentation discussing email etiquette. It focuses on professionalism by avoiding abbreviations.

9. Unknown abbreviations. AFAIK 404 but I’ll POAHF because I TILII. Do you know what that means? Very few people do. It means: As far as I know I have no clue, but I’ll put on a happy face because I tell it like it is.

Good email etiquette avoids unknown abbreviations. Though you can get away with abbreviations when emailing friends, for example – because it is an efficient technique for a slow typer – communication problems occur when the receiver is unaware of the abbreviation. What may seem apparent to you might confuse the recipient of your email. How would you like it if a friend sent you an email with ADO, YOOAD, WWMT, and other weird abbreviations? (I just made those last few ) You would feel annoyed at having to clarify something the person should realize in the first place.

10. Poor subject heading. If you leave the subject field empty or simply put “Re:” in the field, you avoid an important function of email communication. When someone receives an email, it is common for them to quickly scan the subject heading of each email to see what emails need to be firstly addressed. Your goal in personal emails is not to write the most captivating subject heading so people open your email. Write an honest and specific subject heading that reflects your email message. Instead of writing “HELP!!” to your telecommunications company, you could write “Help Needed With Phone Wires”. Sometimes, if I think a subject heading is important for personal emails, I can take up to a minute to come up with a good subject.

11. Poor sent time. Be weary of the time you send your email. This mistake is dependent on a few things. Firstly, with the worldwide connectivity and never-ending discussion available over the Internet, it does not matter what time you send an email to someone living in a different time zone. Secondly, some people could not care what time you send your email as they only care about reading what you have to say. You do, however, need to be careful of the time you send emails to some people such as coworkers, managers, and clients, for example.

A job candidate’s email containing a resume sent to the human resources department at 3am will not look good as it sits in the inbox. It may jeopardize the job candidate’s chances of working with the company. Send an email at another time if you think the recipient will judge you poorly based on the time you send it.

12. Excessive Capitalization. IT IS CONSIDERED RUDE TO TYPE IN CAPITALS. Typing in capitals is the digital equivalent of yelling in someone’s face. Hopefully, you would not yell in someone’s face so do not do it in the digital world. On the other end of the spectrum, do not type all your text in lower case. It is simple grammar.

13. No spell checking. I am guilty of this a few times and have been pulled up by the grammar police for teaching communication and misspelling words. (Apparently I am not allowed to misspell words!) Spell check your more formal emails. Most popular email providers should provide the option of spell checking. If your email service does not have a spell checker, you can copy your email into a word editing document to spell check it.

14. Poor use of attachments. Any email attachment over one mega byte (approximately 1000KB) is pushing email etiquette rules. Not everyone has broadband or cable, and these people do not want to spend 5 minutes downloading an unnecessary file. For large attachments, you are better off using file upload services such as Mega File Upload and 2shared. With these services, you upload a file to their website and they give you a link you can send to others where they can download the file.

Another rule for email attachments is to consider the format of your attachment. Not everyone can open a file with the .odt extension.

15. Requesting delivery and read receipts. Delivery and read receipts is a feature in all email programs (that I’m aware of). The feature lets you send an email and have the recipient confirm it was received. You are notified with an email that they received your email only if they confirm it. The feature is therefore an unreliable way to check if someone receives your email. It also adds more clutter to an already busy inbox. In most cases, you don’t need to know if an email was received because modern technology with email deliverability is good.

If you need to check whether your email was received, ask the person in your email to reply saying they got your message. If your message is really that important, which it rarely is over email, maybe you should phone the person. Do not blame the recipient of your email for a problem you can control.

16. Write. Send. Edit. That is obviously in the wrong order if you follow good email etiquette. We sometimes think about editing our email once we have sent it. Get this common email mistake in the right order: 1) Write, 2) Edit, and 3) Send. Wow! Submit. Done.

Other Articles That Might Help You

1. Top 15 Dumb Mistakes People Make in Relationships
2. Barriers and Mistakes in Apologizing
3. Ways to Resolve Conflict When Others Avoid It

The telephone is a different medium to traditional face-to-face communication. What does this mean to you? Rules change and tips can be adapted to help you build your relationship. What does not change is the fundamental human psychology of the two individuals at either end of the phone.

Human psychology is about fulfilling needs and wants. You go to the grocery store to buy food to fulfill your need to eat. You buy an expensive shirt because you want to look good. You communicate with others to fulfill your social and identity needs. Attraction, intimacy, and friendship work on human psychological wants and needs. Because of this, you will see how these phone skills I am about to share with you can be adapted to your everyday conversations. Learning how to make someone fall in love with you is therefore neither manipulative nor deceptive as it is a matter of you fulfilling the person’s needs and wants through communication.

If you want others to literally fall in love with you and not just like you more, you must understand attraction. These tips are about building likability over a different type of communication medium – the phone – and do not act as a substitute for attraction. The tips I am about to give you to make someone fall in love with you over the phone, when applied with techniques to build attraction in women and men, can make the opposite attracted to you.

Learning these phone skills is a sure-fire way to build a strong relationship fast and have your new client wanting a business relationship, a friend staying connected with you, or a new acquaintance loving you. A stupid word of warning: do not begin avoiding people face-to-face once you realize the power of these phone skills!

They Need to Be Receptive

The first rule you must obey is checking the person you are talking to over the phone is receptive to you. Regardless of anything wonderful you say, nothing will matter if the person does not pay attention.

If the person has a young child howling louder than a wolf, you will be ignored. The person will hear, but not listen. Your messages will go no further than the other end of the phone line as the person’s mind is elsewhere, preoccupied with the distraction. When we do not have the time to talk, a distraction arises, or we need to do a task, the only thoughts running through our mind are similar to: “How long will it be until this damn person shuts up? I’ve got something to do!”

The first rule of receptivity over the the phone is to make it a habit of checking if the person can talk with you. Ask upfront if the person has time to talk. After the greetings, simply say, “Do you have a couple of minutes to talk?” This makes you courteous and unobtrusive on the person’s space.

The first rule of receptivity ensures the person is receptive at the start of the call and the second rule will make sure the person is receptive during the call. While talking on the phone, interruptions arise. Some can be undetectable, yet others can be heard over the phone. When you hear a baby howling, a door bell ring, or a loud bang, don’t ignore it! Say what sound you heard then ask if the person needs to attend it. The empathy you communicate by acknowledging potential interruptions will increase your likability and ensure the person is tuned in to what you say.

It’s You!

You’re going through a routine day walking down the street. The world is boring, people are getting through their day, and everything appears it would be the same without your presence. What happens though, if at the other end of the street you see a best friend you have not met for five years?

You see your best friend and your energy amplifies a gazillion times! Many memories, experiences, and feelings gush back to you in an intense emotional rush. You run up to the person. “It’s you! I can’t believe it!” Your ecstatic to stumble upon your friend!

The lesson you can learn from this is what I call the “It’s You!” technique. When you ring the person or the person rings you, say your normal greeting in an average mood. Once the person introduces himself, you become surprised, or rather energized, to talk with the person. Wait for the person’s introduction then amp up your energy as if you were talking to that old friend you saw on the street. This makes the person pleasantly thrilled to talk to you.

If you always talk energetically over the phone, your energy with the “It’s You!” technique will not have the sincerity and pleasant thrill because the high energy is normal for you. Only when you authentically convey happiness to be talking to the person more than you would with normal people does this technique work. The feelings of importance the person receives makes it a great technique to help them fall in love with you over the phone.

(In an article on how to be interesting without saying a word, I applied this escalating technique on smiling by gradually increasing your smile when you meet someone; instead of walking around smiling or instantly giving off a big smile. These two “escalation techniques” bring sincerity and warmth to your personality.)

Repeat Their Name

The fourth tip I recommend you whack into your new phone skills bag of tricks is mentioning the person’s name more often. As Dale Carnegie in How to Win Friends and Influence People writes, “Remember that a person’s name is to that person the sweetest and most important sound in any language.” Our names are a sweet tune of music to our ears. It is a fast way to build any relationship.

You need to know one warning about this technique. If you mention someone’s name too often, you come off as a try hard, needy, and desperate person – much like a poor salesman.

If you are like most people, you can comfortably increase the frequency you say the person’s name. You can get away with mentioning their name more often than in a face-to-face conversation because the phone is a different medium. The phone inhibits intimacy.

If the person begins to mentally drift away from you, hearing their name will reinvigorate their interest. The person can subliminally fall in love with you.

How to Make Up for No Body Language With Your Voice

Another difference you can take advantage of over the phone to enhance your relationships and make the person fall in love with you is countering the inability to communicate with body language. Our nonverbal communication is a large tower from where we broadcast strong signals. A simple message like “you’re funny” can be strengthened many times through body language. Some attraction experts even claim body language alone is enough to make someone fall in love with you.

Your nonverbal communication helps others understand you. Without the visual option to see one another over the phone, yours and their inability to read body language can hurt understanding, connection, likability, and attraction. Your voice is the only form of nonverbal communication over the phone, making it a powerful medium of communication.

You can improve your phone skills despite the lack of connection built through body language by communicating extra energy through your voice. I estimate varying your vocal tonality and energy an extra 30%. If you are happy the person did something well, put an extra 30% of energy in your voice when saying, “That is awesome! Congratulations!” If you are sad, lose 30% of energy in your voice by saying, “I’m… I’m sorry to hear that…” The change of energy communicated through your vocalics establishes empathy to build a connection with your partner. The person will have a feeling of being next to you, which will enhance your relationship fast.

Build Rapport

Rapport is being in sync with the person. It is the hidden key to make people feel connected to you. Establishing rapport ties in with mentioning the person’s name more often and compensating for a lack of body language via your voice because the two techniques build a connection that help the two of you get in sync.

Learning to build rapport over the phone is necessary if you want to build a strong relationship fast. Unfortunately, a complete guide to building rapport is far too complex to discuss in this article, yet the premise of it involves being like the person in as many ways as possible.

One particular characteristic of the person I highly advise you to match is their mood. Mood-matching helps you rapidly build a strong relationship and make someone fall in love with you.

To understand mood-matching, think back to a time when you were feeling unhappy and someone bounding with joy tried to cheer you up with their happiness. How did you feel afterwards? Most likely more annoyed! Their happiness did not relate to you because the two of you were at polarized emotional levels. The person was happy and you were sad.

You can better relate to people and build this “connection” I have been talking about when the two of you are communicating similar moods to one another. Mood is one of many communication factors you can match when talking to someone over the phone.

Rapport is slightly more difficult to create over the phone than in person because body language cannot be comprehended. You can, however, try to compensate for this with a 30% extra variance of energy in your voice.

When you combine all these tips to build a strong relationship over the phone with the ways to build attraction, you have the phone skills to make someone fall in love with you! Even better, these phone techniques are not limited to intimate love. You can apply these skills to potential clients, family members, and those annoying customers. The phone breaks geographic boundaries, but now you can break emotional boundaries.

Other Articles That Might Help You

1. The Heart of Effective Communication: How to Love People
2. 101 Conversation Starters People Love
3. Review of How to Talk to Anyone by Leil Lowndes
4. Review of Elite Social Control by Hamilton Miller

At the end of the round, he had failed to qualify for the national tournament by two shots. In the clubhouse where we had a drink, we talked about what he did well and what he could have done better. “I was surprised by the quality of your chip shots and game around the greens,” I remarked. “Everything went within 2 meters of the pin.” Not to concerned about the disappointed day, Nathan replied, “Yeah, you’re right. My wedge game was strong today. Just…” to which I interrupted and said, “The eleventh 2-iron.” He echoed my words, “Spot on, the eleventh 2-iron.”

I let him continue to talk as his words almost perfectly described the words in my mind. Something happened between our minds. It was like a magic trick taking place. A mystical cable connected our minds, leading to strange psychological phenomena.

It seemed we almost had psychic powers. He was not just reading my mind, I was also reading his. There was a shared connection, a relaying of thoughts exchanged between minds. The distance between two brains was removed as two minds overcame physical boundaries to connect with one another.

There was no two persons trying to talk to one another – frustrated in their misunderstandings. There was no interpretation, judgments, or confusion about what each other meant. We were so attuned to one another that we did not even have to say a word and we would have understood what was in the other person’s mind.

What happened here? Was it just a fluke, a lucky break? Were psychic powers at work? How does psychology explain this? How can you use this information to read someone’s mind and improve your communication skills?

We Were Born to Connect: The Roots of Empathy Gave Us Innate Psychological and Physiological Connections

In 328 BC, Aristotle said humans are social animals. Nowadays, more and more evidence is showing that humans are born to connect with one another. Much fascinating research on psychology, sociology, neuroscience, and child development is revealing how we connect in our relationships.

From birth, a baby prefers his or her mother’s voice, sight, and smell than that of a stranger’s. The mother is more connected to the baby than an outsider. As the baby grows, other attachments form. Should a babysitter come over to look after the toddler as the mother leaves the house, the toddler experiences separation anxiety and clings to the mother’s leg. (The anxiety is important for survival and avoiding dangerous situations.) The child can be joyous 10 seconds prior to seeing the babysitter, but the sight of the stranger creates fear in the child and leads to large amounts of distress.

As the mother leaves the house, she feels her child’s anxiety. The child may say no words or cry no tears, yet the mother mind-reads her child’s emotional state. She is able to feel exactly what the child is feeling. There is a mind-to-mind and mind-to-body connection taking place.

Interpersonal communication is not just about direct channels – the channels like verbal and nonverbal communication obvious to people. Though we are often aware of people’s words and body language, reading someone’s mind goes to the next level. When you know another person well enough, you pick-up on indirect channels that give you hunches about the other person. Nothing needs to be said or expressed nonverbally; it is your intuition – almost a sixth sense – that tells you what is on the person’s mind.

We do not just connect through words, we connect at a biological level. Our bodies can adjust to match someone else’s body. When you deeply connect to someone during a conversation, your posture, movements, and heart rate match the other person. This power gives you the ability to control another’s mood. (It isn’t fake rapport you see in most people’s attempts to use NLP.) A mother can relieve her distressed baby with her soothing voice. Our psychology and physiology can affect someone else’s psychology and physiology. You literally change people’s bodies with your thoughts.

Social and emotional intelligence expert Daniel Goleman is a leader in the mind-to-mind and mind-to-body connections we share with each other. In a New York Times article, Goleman discusses the powerful connection we share with people. He refers to one study that measured a female’s anxiety. Researchers had a group of females hold someone’s hand prior to receiving an electric shock. When a female held hands with a stranger, she remained distressed. When a woman held her husband’s hand, however, brain scans confirmed little activity in the emotional parts of her brain. She kept calm. The husband’s hand was a biological source of emotional rescue. Our psychological and physiological states affect ourselves and other people at astonishing levels.

You Have Superpowers

“Think twice before you speak, because your words and influence will plant the seed of either success or failure in the mind of another.” – Napoleon Hill (1883-1970), author of the classic Think and Grow Rich!

“The greatest reward is to know that one can speak and emit articulate sounds and utter words that describe things, events and emotions.” – Camilo Jose Cela, Spanish writer and recipent of the 1989 Nobel Prize in Literature

“The great gift of human beings is that we have the power of empathy.” – Meryl Streep (1949-present), American actress

Because we were born to connect with one another, each of us has innate abilities to connect with others. Believe it or not, everyday we read each other’s minds. Whether a friend asks for your opinion on their clothes, a boss wants your input on a coworker’s performance, or a child asks for a gift, you receive what feels like sixth sense signals that tell you how to respond. When a friend asks for your opinion on their clothes, you can almost determine what they are thinking. You have memories, empathy, and gut-feelings about the person’s thoughts that tell you how to respond.

You already have “superpowers”, an ability to determine another’s state. If you did not have such abilities, you would fail miserably in your relationships; you would fail to intimately connect with your partner; you would struggle to persuade others as your negotiation skills would be insufficient to determine what the other person really wants; you would be unable to sense when someone manipulates you. Without this “superpower” to read someone’s mind, you would struggle to cooperate and connect with people.

Unfortunately, the less time you spend with someone and the more distanced you are with them, you become less able to read a person’s mind. As I am sure you know, we do not have perfect abilities to cue into another person’s thoughts. If it were that perfect, there would be little reason to communicate. We would know exactly what everyone is thinking.

It seems that a couple intimately connected to one another should know what their partner is thinking because time in a close relationship helps build the individual’s mind-to-mind connection. Married people might be laughing at reading that. Too many married couples can recall endless occasions when their partner had no clue what they thought – yet alone, what they were thinking when they tried to explain themselves.

William Ickes, a psychologist at the University of Texas at Arlington, is the leading expert in empathic accuracy. Ickes says misunderstandings in marriages occurs from a lack of insight into their partner’s way of thinking. While you may be motivated to understand your partner early on in a relationship, says Ickes, during the first few years of marriage most people’s empathy for their partner decreases because they become overly confident in understanding their partner.

It may seem contradictory, but assumptions destroy your ability to read someone’s mind. Reading someone’s mind is not about guessing or contriving information to arrive at a conclusion; it is about being immersed in the present as you allow yourself to be absorbed by the person’s reality. You come to act as the person acts, feel as the person feels, and think as the person thinks. Assuming information destroys your human powers to read someone’s mind, build understanding, and establish empathy.

Become a Better Superhero: Mind-Reading Tricks – Empathy Techniques

“The man who never looks into a newspaper is better informed than he who reads them, inasmuch as he who knows nothing is nearer the truth than he whose mind is filled with falsehoods and errors.” – Thomas Jefferson (1743-1826), third President of the United States

“In nature we never see anything isolated, but everything in connection with something else which is before it, beside it, under it and over it.” – Johann Wolfgang von Goethe (1749-1832), famed German writer

“Every reader, if he has a strong mind, reads himself into the book, and amalgamates his thoughts with those of the author.” – Johann Wolfgang von Goethe

You can smile and the whole world smiles with you. That is the magic of “emotional contagion”, a term created by psychologists to describe the infectious nature of emotions. If you frown as you walk around at work, you will infect coworkers with your sour mood. This connection we have with one another is there for a reason: it connects us! Emotional contagion plays a very important role in connecting people together.

We would be separate from each other without emotional contagion; we would have little concern for how people feel; we would be unable to read another’s mind. Intelligently taking on a person’s reality by allowing yourself to become infected with their emotions, lets you infer their thoughts. Some psychologists allows emotions to transfer from their client to themselves, which gives them the ability to peer into their client’s inner world. A psychologist can then discover a thought or feeling their client is not yet aware of.

Goleman in Social Intelligence discusses the amazing mind-to-mind connection, a connection that transcends physical boundaries. He says the intimacy of our communication controls the degree we can connect with others. When a couple are highly engaged with one another, Goleman says, “Such mental intimacy bespeaks an emotional closeness; the more satisfied and communicative a couple, the more accurate their mutual mind-reading.”

The intimacy of our communication that creates a psychic connection has a neurological justification explains Goleman. It is not some unexplained magical power, but neurological adjustment. As we communicate with someone and experience what other people experience, our neurons form pathways. These neural pathways unconsciously direct messages to form our sixth sense that gives us gut-feelings about what people are thinking. “Our trains of association run on set tracks, circuits of learning and memory,” says Goleman. “Once any of these trains has been primed, even by a simple mention, that track stirs in the unconscious, beyond the reach of our active attention.”

Intimate communication that shapes the brain can only be achieved by intimately sharing another person’s reality. Quietening your inner dialog makes you more able to detect another’s emotions. Without inner silence, empathy becomes a difficult task because there is no two-way communication.

Think back to a time when you were angry with someone you were talking to. Your anger was illogical as it caused you to do things you later regretted. You did not care what the other person felt, you were just concerned with releasing your anger and telling him or her how you felt. (The 10th chapter on emotions and logic in my communication secrets program can solve this problem for you.)

Better emotional management helps your mind-reading skills to improve your relationships. Four researchers in a study titled Physiologic Correlates of Perceived Therapist Empathy and Social-Emotional Process During Psychotherapy found that therapists and patients who felt the same had a more positive relationship. Similar feelings between people helps their relationship.

The researchers from the study say that talking uses a different part of the brain than emotional responses. Being a blabber-mouth kills your ability to emotionally connect with people and read their mind. Listening plays a huge role in connecting minds. By talking too much, we block our biological ability to feel what another person feels – and fail to build a connection akin to mind-reading.

As you quieten your inner dialog to tune into a person’s emotions, be aware that their thoughts and desires will not be the same as your thoughts and desires. Psychologists call this a “theory of mind, which describes the ability to determine another’s mental state and at the same time acknowledge the differences to our own.

Body language and other nonverbal cues helps us achieve seemingly psychic powers. Annie Murphy Paul, in a Psychology Today article titled “Mind Reading”, says that body language cues such as facial expressions are a good way to tap into people’s thoughts. “We tend to focus on others’ eyes, and that helps us,” says Paul. “The many surrounding muscles make eyes a richer source of clues than other parts of the face: downcast in sadness, wide open in fright, dreamily unfocused, staring hard with jealousy, or glancing around with bored impatience.”

While the eyes play an important role in determining someone’s thoughts, as does other nonverbal signals like voice, “it’s the content of speech that contributes most to our success at mind reading” says Paul. Meaning is not always directly expressed through words, but words give us insight into people’s way of thinking. It is next to impossible to mind-read someone speaking another language.

Another trick you can use – which is one of the biggest tricks – to read a person’s mind is to keep learning about communication, personal development, and human psychology. As you learn more about yourself, you learn more about other people. You come to understand what people feel, how we act, and what we think in certain situations. It is crazy how good I am now at digging into someone’s mind and knowing what is going through their mind in a conversation. I know how people react to many statements, the feelings one has during certain moments, and how to shift all this around to make it work for me.

Responsibility Comes with Power – Be Weary of the Dangers of Empathy

There needs to be a word of warning about your mind-reading superpowers. Before you go out and use the magic tricks of mind-reading, a series of techniques that use our innate ability to connect with one another, use your powers wisely. Empathy expert Ickes, with his academic partner Jeffry Simpson, advise people against the surprising dangers of empathy. “Empathic accuracy and understanding can be bad for relationships,” writes Ickes and Simpson in their study Managing Empathic Accuracy in Close Relationships. “While accurate understanding should be good for relationships as a general rule, too much understanding in certain contexts may have deleterious consequences.”

Diagnosing is one such example of a poor application of mind-reading skills, which is discussed in my communication secrets program. We diagnose others when we express people’s intentions. We try to act above others. You can try to mind-read your partner by diagnosing them (“You’re just jealous”, “Why do you always try to argue with me?”, or “Liar, I know what you really mean”) and hurt the relationship as a result of your diagnosis.

As you learn more about communication, you may be tempted to use the communication barrier of diagnosing because you will understand the human mind. Just as a partner in a marriage gets into relationship-trouble by assuming they understand their partner, the same happens when you are overly confident about understanding how our minds work.

The sad thing about diagnosing is its accuracy is irrelevant. Merely assuming or revealing someone’s intentions makes them defensive. Your superpowers and all the tricks you have been given to read someone’s mind that are suppose to connect people together, can separate you from people.

Use your mind powers wisely young Jedi. Know when to get into someone’s head and when to stay out. It is not the power to read another person’s mind that will give you great power with people, for that is a skill we all have; rather, having the skill to keep on understanding people is what will give you power. Understanding is, after all, the purpose of peering into someone’s mind.

(To discover cool mind-tricks used by popular magicians to “wow!” their audiences, click here.)

Other Articles That Might Help You

1. Review of Mind-Lines by Michael Hall and Bobby Bodenhamer
2. The Magical Science of Emotions: Emotional Contagion, Mirror Neurons, and the High Road to Happiness
3. Review of Emotional Intelligence by Daniel Goleman
4. Review of Social Intelligence by Daniel Goleman
5. The Greatest 15 Myths of Communication

There are two aspects to communication: verbal and nonverbal communication. Because these interesting people do not say a word to make you curious about them, their interesting characteristics come from good nonverbal communication, narrowly known as body language. Nonverbal communication gives you the power to be interesting among many other benefits.

A lot of lies and misleading information has been made about body language’s impact on communication. One such example comes from Albert Mehrabian, a psychologist at the University of California in Los Angeles, who created the “7%-38%-55% Rule” – a communication rule that defines what factors give our words meaning. The rule says 7% of meaning is in the spoken words, 38% of meaning is in how we say the words, and 55% of meaning is in facial expressions. As I’ve revealed in the 15 greatest communication myths, this communication rule cannot be applied to all situations, as Mehrabian specifically says this rule applies only when someone discusses their likes and dislikes. Mehrabian does, however, emphasize that body language is a strong influence in communication.

Want to look attractive? Your body language has the power to communicate attractiveness. If you want to appear lazy, boring, or unattractive, adjust your body language accordingly and others will immediately judge you as lazy, boring, or unattractive. Your body language has the power to influence and communicate what you want – in our case, how to be interesting.

I’ve learned three body language tricks to make myself appear more interesting. These techniques are simple and powerful, but may require a bit of practice until you become unconsciously competent with them. Eventually, people will see you as interesting and charismatic once you practice the tricks. Here are the three most powerful nonverbal skills you can put on yourself that will instantly make you more interesting, rapidly improve your attractiveness, make you more approachable, and quickly explode your confidence like never before with ease:

Gooey Eyes

As I type this, it’s ironic that I’m listening to a song called “Open Your Eyes” by Snow Patrol while the next song to be played is “Iris” by Goo Goo Dolls (normally, I don’t listen to lyrical music because it steals my point of focus). Eyes have always been important to humans. Without eyes, human communication relies on sounds. Without good eye contact, communication can be destroyed.

Most people’s understanding of good eye contact is to ensure you keep looking at the person, but there are eye contact techniques, like the gooey eyes trick, you can use to make yourself more interesting without having to say a word. The other person will see your great eye contact and instantly infer from your body language that you are no ordinary person. Excellent eye contact gives the message that you are an interesting person.

Gooey eyes has you momentarily increase eye contact with the person you want to be perceived by as being more interesting. It is a slow, deliberate movement to make people like you. The imagery you want to have – and where it gets its name from – is visualizing your eye contact with the person like a sticky toffee being peeled off a surface. Look at the person as per normal, but keep the eye contact going a little longer than normal. Right before you turn your head down, to the side, or to someone else’s eyes to break the eye contact, maintain eye contact a little longer by peeling your gooey eyes off the person as you turn your head. Peel your eyes off the person like a sticky toffee lifted from the surface it’s stuck on.

Gooey eyes makes you interesting because your head shifts somewhere else, but your eyes momentarily focus on the person. It shows the person you’re confident enough to make strong contact, a dominant trait, as you continue whatever you do. The technique also communicates that you see a trait in the person that other people overlook. You go to break eye contact yet continue to visually absorb them because they interest you.

Gooey eyes contain several different levels of intensity depending on the person and the situation. Women to women and men to women can generally have strong eye contact. When someone makes strong eye contact with a woman in a conversation, their conversational intimacy heightens. The woman instantly feels more interested in the person.

Women interact with others to feel intimacy and strong eye contact is associated with intimacy. Take a look at the time women spend on the phone. They can talk for hours about what happened in one day. Now think how long a man-to-man phone call takes. We punch in the numbers and are off the phone within one minute. I’ve had so many man-to-man calls that have lasted less than 30 seconds. We are objective based. I cannot imagine us guys asking each other, “Oh, so what are your feelings about…?”

If you are a guy and want to appear attractive to a lady, make an effort to never look away from her until she loses eye contact with you. This technique displays explosive amounts of confidence – a very attractive quality to the lady. When you and a woman see one another, make strong eye contact in addition to applying the gooey eyes technique as you look away. Women love slow, meaningful body language. You will catch her attention, show confidence, and be more interesting to her than if you avoided the technique. When using these techniques, please do not eye her down without talking to her at sometime otherwise you’ll be seen as a creepy stalker.

Be careful in some cultures and situations with strong eye contact because it can be interpreted as threatening and aggressive. You can make strong eye contact without appearing aggressive in most cultures. You can be dominant without being domineering. If you’re a guy, aim to make eye contact about 70% of the time with another guy – and when you look away, visualize your eyes peeling off the guy like a sticky toffee. You won’t come off as aggressive or shy, but you will find a median that shows you are an interesting “someone”.

One last point I would like to make about gooey eyes is to avoid overusing the technique with a person. If you keep peeling your eyes off the person like a sticky toffee, you risk being seen as weird.

Illuminating Smile

Dale Carnegie in How to Win Friends and Influence People says smiling is necessary to make friends, but how do we do it? Most of us know the influence of a good smile, yet many people don’t know how to smile well. You need to learn the “how” and not just the “what”.

A good smile is contagious because it makes the smiling person and witnesses feel good. Research has isolated a smile from other influencing variables to discover that seeing only a smile makes you feel better. Likewise, seeing a person frown makes you feel worse. It is a magical brain-to-brain connection that links humans in an almost mystical way. You can make people feel good, make yourself feel good, and make yourself look good by cultivating an illuminating smile.

Why do some people have a cold turkey smile that freezes a room’s emotional temperature? On the other hand, some people ignite your heart with a beautiful smile. How can you achieve an illuminating smile that lights up the room?

You don’t have to be born with a great smile. You also don’t need a beautiful face to carve a great smile. The face is comprised of muscles you simply control to develop an illuminating smile.

A cold turkey smile begins with the smiling person not feeling happy or excited – the incongruence shows in the facial muscles. An authentic smile shows when you feel positive emotions. Make yourself feel great to smile. It also helps to fabricate a smile by just smiling as research proves you feel better even when your smile is fake.

A cold turkey smile is simply an on and off switch, while an illuminating smile slowly increases in intensity until it’s fully illuminated. I call this the “illuminating smile” because your smile is like a volume switch gradually turned to full power.

To use the technique, “turn up” your smile after one second of good eye contact. Increase the dimming switch to gradually brighten your smile. Begin with a little smile, slowly increasing it over two seconds until it becomes a big smile. The initial eye contact to your largest smile totals approximately three seconds.

Practice smiling in front of a mirror. Make the initial eye contact and wait a second, then gradually increase your smile to illuminate the room. You will see how genuine and interesting your smile can become. (Note: Lock the door to the room in case someone sees you practicing your smile. It’s weird to see, but wonderful to do.)

An illuminating smile will appear genuine because you don’t instantly flick on your smile upon eye contact. Rather, you wait a second or two, begin smiling, then you increase the size of your smile over two further seconds. (If you want more smiling techniques and further secrets based on facial muscles and psychological secrets to build a great smile, see my Big Talk program.)

Capitalizing Posture

An excellent posture rings a giant bell to everyone that you’re an interesting “someone”. It tells everyone you’re not an average person. In the man-to-woman context, a woman instantly sees the guys she is interested in by observing how a man walks. A guy with an excellent posture switches all her right buttons and makes her interested. Similarly, a woman with a good posture becomes more attractive to men.

I have called this third technique a “capitalizing posture” for several reasons. Firstly, successful people use their assets better than an unsuccessful person. You can capitalize one of your greatest assets – your posture.

Secondly, a good posture is associated with being tall, high status, confidence, and power. A capitalizing posture is like buildings in a capital city. This does not mean you need to be an over-sized human to have good posture (like yours truly). A capitalizing posture has you focus on maintaining an upright position the best you can with ease.

It’s time to put an end to a posture that is like The Leaning Tower of Pisa and reconstruct it into a strong, “Tower of Power” structure! There are several techniques you can use to grow your greatest body language asset. I’ve heard so many complex techniques to adjust your posture, but recently I discovered one amazingly simple technique that I wanted to kept secret.

Here it is: all you need to do is lift your chest. That’s it! Your head will rise, your neck will straighten, your shoulders will drop back, and your back will straighten – all by lifting your chest! This is a capitalizing posture.

If you ever feel compressed in the day (like you might be now as you sit at the computer reading this article) lift your chest like Tarzan. Take on the capitalizing posture. While I recommend you breathe through your stomach (technically you can’t because your lungs aren’t there, but your stomach should expand), I want you to take a deep breath into the top of your lungs to lift your chest and stretch your posture into a taller position.

Try the capitalizing posture technique right now. You can do it on your computer chair. It only takes one second to do. You’ll feel more special and confident just by practicing the technique.

Practice the gooey eyes, illuminating smile, and capitalizing posture techniques in front of a mirror or in a conversation the next time you socialize to see for yourself how these three body language adjustments instantly transform you into a more interesting person without having to say a word.

(You can discover further simple adjustments in your body language that make men and women attracted to you by checking out the nonverbal communication chapter in my Big Talk program.)

Other Articles That Might Help You

1. How to Be Charming to Men and Women
2. 40 Ways to Make a Good First Impression
3. Dirty Tricks of Psychology for Mind-Reading and the Roots of Empathy

Goleman in his groundbreaking book reveals that human minds and bodies communicate with one another. The invisible bridges give us the ability to change people’s moods, emotions, and health – as people can do to us.

Recent discoveries in neuroscience state that humans are wired to connect. This connection of influence instantaneously occurs upon human contact – sometimes without any contact at all. Relationships not only shape emotional states and general psychological experience – but also another person’s physiology. For example, your interactions with people influences your immune system, circulation, hormones, and breathing.

Unlike emotional intelligence, social intelligence focuses on the intimate connection between two human minds. Goleman’s Emotional Intelligence focuses on skills and capabilities within the individual – it deals with self-motivation, self-awareness, anxiety, and detecting social cues.

Social Intelligence goes beyond the one-person psychology to a two-person psychology that looks at the connection shared between individuals. More specifically, Goleman defines social intelligence as: 1) social awareness, which comprises of primal empathy, attunement, empathic accuracy, and social cognition, and 2) social facility, which includes synchrony, self-presentation, influence, and concern.

Goleman says many theories of social intelligence confine it to a cognitive context. Social intelligence tests ask participants what they would do in specific situations – a process that uses the brain’s “high road”, a slow neurological path used when we analyze and think. His model of social intelligence seeks to include the brain’s low-road, the neural circuitry hidden from consciousness that functions at incredible speeds, because an awareness of what people think or feel does not make you socially intelligent. As the book’s titles states: social intelligence is beyond the intelligence quotient (I.Q.) and emotional intelligence.

Social Intelligence draws on hundreds of studies as it looks into altruism, primal empathy, attachment, rapport, and compassion to name a few topics emerging from this new field of study. From the amygdala and prefrontal cortex to spindle cells and mirror neurons, like Emotional Intelligence, Goleman once again digs deep into neuroscience and vast studies. Again, he provides many interesting anecdotes to demonstrate his principles in action, which to me gives the book more power for its application.

A standout for the book is chapter one, which reveals the emotional economy, a term that describes the give-take process of emotions. It discusses how a smile makes you happy and a worried face makes you unsure – the biological process of how emotions transmit through people like a virus.

The fourth chapter looks at human instinct for altruism. While it touches on worldly altruistic behaviors seen through people like Mother Teresa, it focuses on empathy in small-scale relationships. Like animals with instinctive compassion to assist a fellow member of its species in trouble, we have instinctive compassion to help people in our relationships. It is attention and empathy that bring forth this innate desire to love.

The last chapter I’ll mention in hope of motivating you to buy the book is chapter fifteen, which looks at the male and female brain, and the connection they share. The research in this chapter, like all chapters, is amazing and provides insight into attraction, sexual desire, libido, narcissism, and more intimate – or not so intimate – topics. You’re sure to gain a lot of advice about the opposite sex – as well as your own gender.

Without the jargon all too common in a professor’s books and within emerging fields of study, Social Intelligence is a free-flowing read in layman’s terms made easy by Goleman’s enjoyable writing style. The emerging field of social intelligence has fascinating dynamics worth learning more about from Goleman. Just like my review of Emotional Intelligence, I recommend you read Social Intelligence if you’re after a book that provides interesting research and insights into human interactions; not if you’re after vast skills to use in your interactions. You can grab your copy of Daniel Goleman’s Social Intelligence from Amazon by clicking here today.

Videos

Goleman discusses his book, the foundations of social intelligence, and a few discoveries social neuroscientists have made that reveal our neural connections with one another.

Other Articles That Might Help You

1. Review of Emotional Intelligence by Daniel Goleman
2. The Only “Cure” for Social Anxiety Disorder and Achieving Social Freedom
3. 14 Social Skills Resources for an Amazing Social Life
4. Review of Elite Social Control by Hamilton Miller
5. Dirty Tricks of Psychology for Mind-Reading and the Roots of Empathy