A well-oiled list of conversation topics ready to roll out is only one part of what matters to have a good conversation – it isn’t your complete solution to make friends and influence people. You can have fun talking about paper to a friend because good conversation is more than topics. Work on listening, positive body language, and your personality seen below (as well as other skills not listed):

Use the conversation subjects you’re about to discover with other conversation skills for the best results! If you’re over the standard enquirying about someone’s weekend, commenting on the weather, and asking “How are you?”, here’s my top list of conversation topics to keep a good conversation going. Some are deep, some are light, and all are real topics you can use that help you come up with your own.

Business Conversation Topics

1. Current News Stories

Eye the latest news stories relating to your industry. Signup to an RSS reader, visit your industry’s best blogs, then add their RSS feed to your reader. You instantly get updated with new articles and can scan topics useful for conversation.

In your RSS reader, you can even setup separate categories to easily monitor sites covering fun topics, international issues (amazing tip for when you’re about to travel overseas!), and client industry news. When it comes to talking about these topics, you impress people as an expert if you reference where the news came from.

2. The Economy

The economy affects business, for good or for bad. Professionals often discuss how the economy is affecting their company. Be careful not to turn the conversation to personal finance; discussing your own money is crude. Read up on stock markets, interest rates, and other factual information.

3. Ask for Advice

Anything from “Can you show me how to use the photocopier?” to “Can you give me some tips on managing the finance department?” gives a co-worker pride. Few resist the call for help. Show you genuinely appreciate their advice by listening, nodding, and thanking. Conversation will flow.

4. Industry Trends

Has your company changed something it does? Companies update their technology, modify a policy, or introduce new fun days at work (well, the lucky ones do). Discuss the pros and cons – comparing to other businesses, e.g. “I don’t like our new company policy on food at desks. What’s your opinion?” “What do you think of parallax web design?” “I developed an app for the new Mozilla platform the other day. It’s surprisingly simple.”

Few resist the call for help.

5. Professional Development

Those who want to develop themselves may read books and attend events to help get ahead. Asking “What are the most influential business/motivational books you’ve ever read?” could lead into a discussion of self-help, famous motivational speakers, and cool habits to develop.

6. Personal History and Goals

It’s the past and present of one’s life. If you want to know someone outside the business setting, ask “How did you get started in the industry?” You learn more about people this way, and get to discussing ambitions, goals, and the person’s past. Prepare to share your story. Giving is as important as taking to keep a good conversation going.

Dinner Conversation Topics

7. The Latest Movies or Books

Nearly everybody watches movies, is into a TV show, or reads books. Ask people for their favorite and what they’re currently into. If you haven’t seen the movie or read the book they mention, ask about it with interest!

8. Travel

Whether you talk to a world traveler or someone who doesn’t have a passport, everyone loves traveling. Ask about their most memorable holiday, compare where you’ve been, tell a funny experience with foreigners, or share where you’d like to go.

9. The Pros/Cons of Their Jobs

Most people can talk about their jobs for hours. Some may tell you how wonderful their current workplace. Even if someone hates their job, they’re usually happy to let off steam about their annoying boss. Start with “What do you like most about your job?” or “How did you get into it?”

When sharing stuff about your job, describe it in a way the person will understand by relating it to their experience. “When I get a call from XYZ supplier, I know it’s not going to be good. They’re like a grumpy customer you see that you want to avoid.”

10. “If the world was about to end…”

A question like “What would you do if the world was going to end in 24 hours?” can bring up some interesting answers. Try it with a large group of people. A less morbid example is: “If you could do anything you wanted for one day, with no consequences, what would you do?”

11. The Celebrity Guest List

A classic question: “If you could invite anyone, alive or dead, to your dinner party, who would it be and why?” This leads to discussions about various people in the public eye; great if you don’t have any mutual friends or interests…yet!

12. Food!

At a dinner party, food is on everyone’s mind. Ask what recipes people like to cook, which cuisines they’ve tried, and what restaurants they recommend. Just don’t unfavorably compare the host’s dinner to something else! It’s good social etiquette.

13. The Olden Days…

Share games you use to play as kids, which TV shows you liked, and the adventures you had. It’s great conversation fuel for people over 20 years old. If someone is hesitant to participate, they may have had a bad childhood so don’t force their input. You can also discuss how different things are now from when you were a child, e.g. “Imagine what it would have been like if we’d all had cell phones! When my mom wanted to find me, she’d…”

Funny Conversation Topics

14. Embarrassing Stories

If you’re with a group of friends, sharing embarrassing stories can cause a lot of laughs. You can compare moments of embarrassment in public, drunken blunders, or dating encounters that went wrong. You can also share stories you’ve heard from other people.

15. The People Around You

Look at the people walking by (great if you’re in public) and try guessing facts about them. You can even say that the person with the most interesting interpretation “wins”, e.g. “Look at that guy run! He’s just remembered his girlfriend left her hair clip on his bed, and his wife’s nearly home!” “I think he left the waffle iron on. Everyone loves waffles.”

16. Crazy Comments by Kids

If you’re with a group of friends who have kids (or you’re all teachers), exchange stories about the funny things your kids say and do. There’s probably always something weird, funny, or scarily smart to share.

17. Worst Dates

Ask your friends about the worst date they’ve ever been on. Make sure you have a couple of funny stories of your own to share (without naming anyone). For more ideas, think of awkward situations to be in, but are now funny. These are great to talk about.

18. “What kind of old person would you like to be?”

An interesting question, bound to bring a smile to people’s faces (it’s unexpected). Although many won’t have thought about it before, they’re sure to have an opinion.

19. Jokes

Yes, you can sit around exchanging the funniest jokes you’ve heard. If you’re into comedy, you can discuss the best comedies or stand-up comedians you’ve seen. Try to learn a couple of their jokes to share.

20. Weird Comparisons

For example – “If you were any animal, which animal would you be?” It sounds childish, but can work with anyone. Get people to explain their choice. In a big group of friends, your friends can tell you which animal you’d be, before switching to the next person.

21. Truth and Lies

More of an ice-breaking game. The idea is that everyone gives three statements about themselves – one is true, and two are lies. The other people have to work out which is true. The more interesting or funny the statements, the better.

Conversation Topics for Dates

22. Their Goals and Dreams

Many people enjoy talking about themselves. Try questions like “What job would you really love to do?” to let your date open up. If you get your date opening up about their dreams and ambitions, while being encouraging and supportive, they will feel relaxed around you and value you as a great listener.

23. The Movie You Just Saw

Works after a cinema date or DVD. Ask what they thought of the movie, compare to similar movies, and ask what kind of movies they normally like.

24. All-time Favorites

“What’s your all-time favorite movie/song/book/food?” This gets your date to open up and feel you are interested. It can also lead to suggestions of follow up dates, e.g. “What, you haven’t seen Grease? I’ll have to show it to you sometime!”

25. Funny Things

Laughter is a sign things are going well (unless it’s at you… even then). Try “What kinds of things really make you laugh?” to find out more and turn the topic to funny things. Goofy questions like “Which creature would you most like to be for the day?” can break the ice with some dates.

26. Passions

“What are you really passionate about?” When people discuss their passions, you see who they really are. This gives you a good idea about your date. They will also be impressed when you talk about your own passions, as this is something you talk about easily that lights you up in an attractive way.

27. Travel Bucket List

“Which five places do you most want to visit?” Great for travelers. Comparing places you’ve been and want to go can spark a lot of conversation, and travel stories can be very attractive – especially if you’ve done something fascinating and you’re a good storyteller.

28. What You’re Looking For

Be careful with this one. If you can charmingly ask your date to describe what they’re looking for in a man/woman, it can go one of two ways. You might realize they’re not right for you, or you might get an insight into what to do. This can also lead to funny stories about bad dates.

Dating tip: This is a time to get to know each other, but it’s best to avoid controversial topics where you might disagree. Keep topics light and fun, but throw some unusual questions in there, as many dates involve the same questions over and over. Take things they mention about their lives and expand on them, e.g. “Oh, you mentioned you went to school in Chicago – what did you study?” This could lead to a discussion about universities, the subject is particular, or the city. Relate their experiences back to yourself, but remember this isn’t all about you looking interesting – people like to feel valued. Be interested in your date’s passions, hobbies, and experiences.

Conversation Topics with Women

29. Hobbies

Ask a woman what her hobbies are to get a better idea of good conversation topics. Let her tell you about a hobby she’s really into, and ask questions about it.

30. Advice

Many women love giving advice and solving problems, although spilling your problems is better on a potential friend rather than a date. Mention an interesting problem a friend has been having – nothing too serious. Annoying bosses, co-workers, or dating disasters are good topics.

31. Hopes and Aspirations

A lot of women have big ambitions these days, and sharing them with supportive friends can make them feel great. Ask your female friends where she sees herself in five years time, or what her ideal life would look like.

32. Cooking

It sounds sexist, a lot of women genuinely love cooking. If you find a woman who does, talk about recipes, chefs, and her favorite things to make at home. Then get her to cook for me!

33. Men

Revolutionary fact: women love to gossip about men – comparing good and bad experiences, lusting after attractive men, and generally talking about them. You can start with a celebrity example “Would you rather be stuck on a dessert island with Johnny Depp or Brad Pitt?” or, for extra giggles, people you both know.

34. Gossip

It’s no secret many women love to gossip – usually about people they know, either at work or socially. It isn’t very nice, but “Have you heard that Sandra from finance is pregnant?” (use actual gossip, don’t invent stories) can start a very excited conversation. Gossip can be fine as long as you don’t talk poorly of people.

35. Spirituality

Many women are in touch with their intuitive “spiritual side”, and like to discuss alternative therapies, meditation, dreams, and their soul. It’s hard to broach the topic if you don’t know the woman well. Try playfully asking “Ever had a dream that actually happened?” or “Have you tried yoga?” to enter the waters.

Conversation Topics with Men

36. Movies and Entertainment

For men who enjoy movies and TV, discuss which movies they’ve seen lately, their favorite movie of all time, the best action scene etc. These conversations can go on for a while.

37. Technology

Gadgets and the latest developments, e.g. “Have you seen those Google glasses?” Share opinions, compare crazy inventions you’ve heard of, and come up with ideas somebody should invent.

38. Recent Sports Matches

Most of us men love sports. “Did you see the game last night?” is a typical conversation opener. At least understand the sport to join in!

39. Dream Teams

Does your office have a fantasy football league? It’s fun to discuss your dream sports team, comparing which players you’d recruit. You could also do this with movies or concerts – who’d be the actors in your dream movie?

40. Women

We usually don’t gossip about women like women do about men. Some men compare women they find attractive. A conversation can go along the lines of “Would you?” for various celebrity or known women.

41. Health and Fitness

From the wealth of men’s magazines, it’s clear men prioritize health and fitness. Chat about workout techniques, which gyms are good, what food to eat or avoid. Some guys might not be comfortable discussing it, but if you openly ask their advice they might be happy to.

Deep and Meaningful Conversation Topics

42. The Meaning of Life

Most people have thought about it at some point. Start with “Why are we here (in this existence)?” or “Are we here for a reason, or did we just happen?” A gateway into debating God, destiny, and free will.

43. Subjective Experience

“Is there an objective reality?” Topics ranging from visual illusions to widely different opinions on the same thing can open the topic of how everybody’s reality is constructed from their brains, and therefore different. How do you know the colors you see are the same that everyone else sees?

44. Contribution to Society

Doing good deeds is increasingly popular, yet we’re aware of our society’s impact on the environment and poorer countries. Discuss what you do to make the world a better place, or how you could improve your contribution and minimize your impact.

45. Politics

Although arguments can arise, a healthy political debate is a good thinking exercise. Discuss various points and current political events, as well as the very concept of democracy – “Do the masses really know what’s good for them?”

46. Life on Other Planets

“Do aliens exist? Are they already here? What would they think of us as a race?” Think about what life might be like in the future if humanity were to spread to the stars. This can bring up a lot of interesting ideas.

47. Human Nature

What is human nature? Are we born with our personalities or do we develop them from our upbringing? Share examples of how you think your environment shaped your being, think about twins who are different, and debate whether human nature is intrinsically good or bad.

Other Rules and Tips to Come Up With Your Own Conversation Topics

48. Talk About the Person

On any topic you can ask someone’s opinion or experience.

49. Find That Hot Experience

We usually have something hot in our life at any moment that we’d love to share. Find out what is hot for the person by asking, “What’s big in your life at the moment?” (Thanks to Don Gabor for this question.)

50. List 10 Topics You Love

Then think about how you can talk about them. This prepares you to take a conversation down many routes. Make these topics as diverse as possible so you can connect with a variety of people. Saying you love “League of Legends”, “Skyrim”, and “Battlefield 4” won’t do. You’ll only keep a conversation going in this case if someone else (like me!) loves video games.

51. Avoid Edgy Topics

Skip topics like health ailments, family problems, and money. You can talk about these but it’s just risky for most people. By all means, if you’re confident experiment with these topics. Because they are edgy, they may get certain people yapping away.

52. Conversation Starters

Review my list of 101 conversation starters for great ideas to get talking with people you don’t know.

All conversation topics are like herbs in a recipe. If you only use herbs or concern yourself with what to say, the end result will be weird. When used with other ingredients, they’re an essential part of the whole.

As you get better with all your conversation skills, you only need one or two topics to get going as the conversation carries itself through a variety of topics you could not conceive earlier. The effortless discussion may come from a weird fact, a story, or someone’s opinion about the initial topic. These are the best conversation topics.

For everything you need to develop people skills for a great life, even if you’re shy, I suggest you get my Big Talk course.

Principles do not change. Water is two hydrogen atoms and one oxygen atom – this will not change. The North poles of two magnets repel – this will not change. Gravity rips you down to Earth – this will not change. The unchanging laws of science are parallel to the unchanging principles and laws of communication to deal with difficult people.

If you have a difficult person in your life, you may think he or she is impossible to deal with, yet the person is not an impenetrable rock. It’s human! And humans follow laws of psychology and behavior you can benefit from. This article will provide you with judo-like principles to convert seemingly impossible forces of a difficult person into tips to effectively deal with them.

The world is filled with stubborn people. The difficult and not so difficult people even think you can be difficult. Learn the following tips (taken from my Communication Secrets of Powerful People Program) to deal with difficult people in your everyday life:

4 Common Methods that Do Not Work

Sending solutions. Common phrases that indicate solving include: “What if you…” “Stop doing… and start…” and “Why don’t you…” Telling people what to do does not work. Solutions are the problem. The more you push solutions on people, the more they pull away from you and your suggestion. Real solutions, commitment, and desire for change come from participation.

Moralizing. Common phrases that indicate moralizing include: “You should….” “It would be good for you to…” and “Stop doing wrong…” Chapter eight of my program defines moralizing words as “using what is right and wrong, good and bad, black and white to further your logic.” Manipulation from guilt and other emotions that arise from moral words do not change difficult people yet alone anyone.

Complaints. “I wish Bill wasn’t so damn annoying.” Bickering is mental masturbation. Creation comes from being proactive. If you complain, you’re the difficult person. You become no better than the person you try to change.

Criticism. People criticize to build change. “I’m results-focused. I criticize people to get things done.” Similar lines of thinking drive the 12 communication barriers (criticism, labeling, diagnosing, praise, orders, threats, questions, moralizing, advice, reason, reassurance, and deflecting). Avoid criticism because it is not charismatic persuasion. Criticism intensifies conflict. Criticized individuals feel diminished, unworthy, and less important.

10 Principles and Tips to Deal with a Difficult Person

The following principles and tips are not short-term tricks to transform an annoying person. Endless articles shared on the Internet provide frivolous advice on this topic. When the core problem is addressed, however, colds get skipped and the cancer is cut out. Advice shared here gets to the core of what really matters when dealing with a difficult person.

1. You see the world as you are. Stephanie Rosenbloom for The New York Times hit the heart of difficult people; or rather the people who think someone is difficult. Rosenbloom says the issue “is not the difficult people themselves. It is you.”

Problems transmute from your perception, then your reaction.

Most articles that provide tips to deal with difficult people focus on difficult individuals (“They’re the problem”); hence they miss the real problem (“You’re part of the problem”). You play a role in a difficult person’s behavior. Problems transmute from your perception, then your reaction. Carl Jung said we repress our hated characteristics, which manifest in discomfort around people we repulse. Jungian psychoanalyst Edward Whitmont writes:

Ask someone to give a description of the personality type which he finds most despicable, most unbearable and hateful, and most impossible to get along with, and he will produce a description of his own repressed characteristics – a self-description which is utterly unconscious and which therefore always and everywhere tortures him as he receives its effect from the other person. These very qualities are so unacceptable to him precisely because they represent his own repressed side; only that which he cannot accept without ourselves do we find impossible to live with in others.

What characteristics in people do you hate most? What do these characteristics say about you? Who does not find the person difficult? What can you learn from the person who does not find the person hard to face?

A chronically difficult person is rare. Your self-image makes people difficult. I strongly encourage you to notice as often as possible what you deny in yourself because this could be a repressed image, a shadow you see in others, that you have ignored in the past. “In the end,” says Rosenbloom, “the specialists say, we cannot control other people, only our response to them.” (The first chapter of my Big Talk training course taps into this deep, dark psychological theory that stops us from enjoyable conversation. When you connect with your full self, it becomes easy to connect with people and make friends. This is cutting-edge material you can discover more about here.)

2. Lose the need to be right. When you enter a conversation with the intent to fix someone, you become difficult. Stephen Covey in The 7 Habits of Highly Effective People says you must open yourself to be influenced to influence. Quit thinking you are right because this drives your resistance to be changed and change people.

3. Clear your heart, open your mind. Too often our experiences with people hurt our current conversations with them. It takes time for someone in your negative light to shift under a positive spotlight even when the person hasn’t been difficult for a while.

Forgive to clean your heart then keep an open mind as to why someone is difficult. Stop hopping to conclusions by portraying the problem as the person’s difficulty. You blockade truth with judgments and fear of self-analysis.

Perhaps you are the problem, their father was diagnosed with cancer, or they are in financial trouble. Acknowledge that you do not – and will never – know all reasons why someone is difficult. An open mind that welcomes a person’s point of view to enter possible explanations for their behavior creates a cushion to soften harsh judgments.

Listen to the difficult person and let them express their point of view. It will help you see why they are difficult. This tip alone can be enough to deal with the person as you see the reason for their behavior. Listen honestly and actively with empathy.

4. Want difficult people. It’s scary, but wanting a bothersome person helps you. Difficult people create conflict – and this creates change. An organism with no challenge has no reason to evolve. Difficulties challenge you, compelling you to evolve into a superior being.

Does this mean you can be difficult? No. There is people who find you difficult enough. The diversity of human nature brings with it differences that catapult humanity through difficulties.

5. Be proactive, not reactive. Reactive persons blame circumstances for their reality. They reciprocate bad behavior. They reason other people need to change.

The diversity of human nature brings with it differences that catapult humanity through difficulties.

Proactive persons create what they want regardless of constricting circumstances. Create a value in yourself to be proactive and treat people with respect. Once you stop reciprocating bad behavior, you feel proud, empowered, and in control of your life regardless of whether you successfully handle the situation. Make the fundamental decision to commit to the advice given in this article.

6. Be responsible, not a victim. Don’t blame people for how they make you feel. The degree you’re a victim of someone’s behavior controls the impact it has on you.

Take responsibility for how you feel. Prevent people from entering and exiting your emotional state at will. Eliminate blame to free yourself from a person’s difficult behavior.

You don’t have to be burdened by people’s problems. You will work towards a solution faster and be less emotionally exasperated when you lose the victim mentality and stop thinking people are villains. My friend Gary Harper has a good article on this where he also discusses similar principles to this article.

7. Be problem-oriented, not person-oriented. Difficult people have a difficult problem and are trying to fulfill a need the only way they know possible. It seems elusive, but even they want to live in harmony.

People are not the problem. Focus on the problem and not the person. A helpful tip for this is to disassociate the problem from the person. Their behavior, even you, or something else is the problem.

8. Find the unmet need. Difficult people have an unmet need. Whether somebody is angry, unhappy, depressed, loud, or anxious, they try to fulfill a need – though it is often done poorly. Notice a hidden need beneath someone’s difficult behavior, and you will see another human being. This will allow you to compassionately communicate. The Nonviolent Communication Process is a model that gets you focused on, and fulfilling, other people’s needs and your own.

9. Be interdependent. Dependency is unhealthy. To overcome this, self-help experts teach independence. According to most people, independence is health, freedom, and power. By itself, nothing could be further from the truth.

According to Robert Greene, author of 48 Laws of Power, a powerful individual living in isolation destroys his power. John O’Neil in The Paradox of Success confirms Greene’s remarks. O’Neil says leaders and other individuals in powerful positions destroy their success and happiness with overt independence. Such persons do it all, have chronic obsessions with work and difficulties getting their mind off work, and easily become irritated by others who disagree with their decision-making.

A powerful communicator knows how to distribute decision-making for freedom. He or she knows how to seek help because the person is not afraid to admit failure and learn. This is the interdependent standpoint you need beyond solitude. “When we try to pick out anything by itself,” said famed conservationist John Muir, “we find it hitched to everything else in the Universe.”

Use other people to help solves problems. It sounds simple because it is. Talk to a parent, manager, or human resource department. People bring knowledge, skills, and persuasive power to handle a difficult person. Be beware of risks associated with making a private problem public. It’s your responsibility to respect a person’s privacy concerns and at the same time request another’s help when necessary.

10. Be detached from an outcome.

If the above tips and principles fail you, it’s not because they don’t work – it’s because you disobeyed them. The principles and tips given to you cannot fail because they are the foundations for good communication.

When you attach to an outcome, your rigidity causes resistance.

If you lose the need to be right while remaining proactive, for example, you deal with the difficult person. Stop thinking the only way to deal with a difficult person is to change them, such desire only makes you difficult.

When you attach to an outcome by seeking a specific result from an interaction at all costs, your rigidity causes resistance. The most common outcome people attach to when they converse with a difficult person is their need to be right and change the person (principle #2). Going into a conversation with the righteous intent to change a person guarantees failure. You must detach from an outcome.

If the principles and tips do not bring you the result you’re after, prepare to walk away. Give the people involved space to think the problems through. By doing this, you clear your heart and open your mind, remain proactive, and keep problem-oriented. A tough issue can be solved at a later time. Another day can bring different possibilities. Emotions, thoughts, and attitudes change.

Unsuccessful conflict resolution with a difficult person can escalate the problem, but adhere to these principles and tips to deal with a difficult person to make the difficult more manageable. “Many are stubborn in pursuit of the path they have chosen,” said Friedrich Nietzsche, “few in pursuit of the goal.”

(If you are reading this and found the above principles and tips to deal with difficult people helpful, you will enjoy my “Communication Secrets of Powerful People Program” where the principles for this article were extracted. Click here to learn more about the program and how you can develop your communication skills to charismatically have cold-hearted persons wanting to change. Also discover more about Big Talk, my training course that lets two persons openly and freely talk with one another, by clicking here.)

Horrifying Statistics of Email Etiquette

The number of untrained email users is staggering. Former Chief Solutions Officer of Yahoo! Tim Sanders estimates that 90% of business communication is email based and only 10% of email users receive adequate training. The statistics now get nasty.

According to market research firm Radicati Group, 89 billion business emails were sent per day in 2012. There is expected to be 3.8 billion email accounts by 2014. This means an estimated 3.42 billion email accounts will be owned by people untrained in email come 2014.

Your workplace and business likely suffers from poor email etiquette. It isn’t getting better anytime soon unless you do something about it with the rules of email etiquette in this article.

Good Netiquette

Email etiquette, broadly referred to as “netiquette”, defines the rules of email communication. Netiquette is important because an email sent cannot be retrieved. You cannot reach through the computer cables to retrieve an email to your boss in a regretful emotional out-lash where you swore to destroy his dictatorship.

Netiquette is more than writing a grammatically correct email to a friend. It builds clarity, understanding, and productivity in everyday email communication. From having the right mindset when seated to sending an email, here are the most important email etiquette rules to follow so you’re one (or many) of the 380 million email account owners in 2014 that know what to do in their inbox:

1. Control emotional emails. Do not send an email when you are angry. You could say things you later regret and the receiver of your little outburst will have a record that could be used against you. Many careers have been destroyed from angry emails. Your email may appear okay as you compose it, but let time clear your mind so you don’t regret clicking the “send” button.

I also recommend you re-read your email to check for sentences, phrases, and words that can be interpreted another way to your main intent. You may come off as rude when you try to be nice. A simple joke you think is funny may offend someone because they misinterpreted the joke. The lack of nonverbal communication in email makes it a poor medium to communicate emotion.

The lack of nonverbal communication in email makes it a poor medium to communicate emotion.

2. Provide the right amount of information. People waste too much time browsing their inbox the way it is without having to read long messages. Do humanity a favor by keeping your emails short. Cut the fat.

You still need to provide all the information upfront when possible. It is frustrating and time-consuming to ask questions for more information that could have been provided in the initial email.

3. Format it right. You don’t need to be a geek to use this rule. HyperText Markup Language (HTML) is used to make websites look pretty. Making text bold or (what you think is) pretty in email uses HTML. When you copy and paste emails from websites, you may also unknowingly copy the HTML code across.

When you format an email, the email may look different when someone receives it. Just like in face-to-face conversations, the message sent is not the message received. Some email programs are not HTML compatible so when they receive HTML emails, weird HTML code might show and other formatting issues may occur.

Simply provide a website link if you are going to copy an entire web page. If you want to copy snippets of information, not only do you risk breaking copyright laws, but at your discretion you can copy the text across to a text-file program (such as Notepad, not Microsoft Word) then copy the text from there into your email program. Copying text to a text-file program removes HTML to prevent weird formatting issues.

4. Should you reply to all?. It is frustrating to receive emails from group members who simply say “Yes, I can come” or “No” when you do not need to receive them. Stop being lazy. Take the small amount of time to address your email to the specific people your email is intended for.

5. Do not forward to all. I am a big victim of this email mistake! If you subscribe to my newsletter, you are advised to add me to your address book or whitelist to help my emails reach your inbox. With tens of thousands of subscribers, I am in many people’s address book. Subscribers often receive an email then forward it to everyone in their address book. The result for me is a daily cleanup of forwarded emails containing stories, quotes, and cute kittens.

Chain emails are so annoying! The next time you get an email with a poem, story, or series of images you love, keep them to yourself. A lovely story about patience you forward to friends may infuriate them.

6. Keep people’s email addresses hidden. It is rude to send an email to several people making their email address visible in the “To” box. Unless the recipients know each other and are comfortable sharing their email addresses, avoid this mistake. Use the Bcc (blind carbon copy) function of emails to hide recipients’ email addresses. The Bcc function ensures everyone receives the email and makes it look addressed to the specific individual.

7. Save the message thread. Not having the replied message in the sent message is the face-to-face equivalent of being bashed across the head and forgetting what was discussed in the conversation. Based on many emails I receive everyday, I estimate 30% of people do not attach their replied message. I easily forget what was sent in an email someone replied to because I frequently have discussions with multiple people at the same time.

Make it easy for people to know what you talk about by ensuring their message you reply to is attached. Google’s email service, Gmail, is great at keeping track of past messages. Be sure to change your email settings so that messages you reply to get included in your reply.

8. Be smart with your abbreviations. Friend to friend or family member to family member, the use of abbreviations is up to you. Problems arise when abbreviations in workplace emails make you appear unprofessional. If an abbreviation is used in the industry and the recipient knows what it means, use it otherwise abstain from abbreviations. Here is a useful video on email etiquette I thought you might find interesting:

A three minute Fox Providence presentation discussing email etiquette. It focuses on professionalism by avoiding abbreviations.

9. Avoid unknown abbreviations. AFAIK 404 but I’ll POAHF because I TILII. Do you know what that means? Very few people do. It means: As far as I know I have no clue, but I’ll put on a happy face because I tell it like it is.

Good email etiquette avoids unknown abbreviations. What seems apparent to you might confuse the recipient of your email. How would you like it if a friend sent you an email with ADO, YOOAD, WWMT, and other weird abbreviations? (I just made those last few ) You would feel annoyed at having to clarify something the person should realize in the first place.

10. Pick the right subject heading. If you leave the subject field empty or simply put “Re:” in the field, you avoid an important function of email communication. Your goal in personal emails is not to write the most captivating subject heading so people open your email. Write an honest and specific subject heading that reflects your email message. Instead of writing “HELP!!” to your telecommunications company, you could write “Help Needed With Phone Wires”. If I deem a subject heading is important, I can take up to 5-minutes to think of a good subject.

11. Send at a suitable time. Be weary of the time you send your email. This etiquette rule depends on a few things. Firstly, with the worldwide connectivity and never-ending discussion over the Internet, it matters little what time you send an email to someone in a different time zone. Secondly, some people do not care what time you send your email as they only care about reading what you have to say.

Be careful of the time you send emails to people such as coworkers, managers, and clients. A job candidate’s email containing a resume sent to the human resources department at 3am looks bad in the inbox. Good luck acing an interview or even getting one because of this mistake. Send an email at another time if you think the recipient will judge you poorly based on the time you send it.

Typing in capitals is the digital equivalent of yelling in someone’s face.

12. Excessive Capitalization. IT IS CONSIDERED RUDE TO TYPE IN CAPITALS. Typing in capitals is the digital equivalent of yelling in someone’s face. Hopefully, you would not yell in someone’s face so do not do it in the digital world. On the other end of the spectrum, do not type all your text in lower case. It is simple grammar.

13. Spell check. I am guilty of this a few times and have been pulled up by the grammar police for teaching communication and misspelling words. (Apparently I am not allowed to misspell words!) Spell check your formal emails. Most email providers and even web browsers provide the option to spell check. If your email service or web browser does not have a spell checker, copy your email into a word editing document to spell check it.

14. Use attachments the right way. Any email attachment over one mega byte (approximately 1000KB) is pushing email etiquette rules. Not everyone has broadband or cable, and these people do not want to spend 5 minutes downloading an unnecessary file. For large attachments, you are better off using file upload services such as Mega File Upload and 2shared. With these services, you upload a file to their website and they give you a link you can send to others where they can download the file.

Another rule for email attachments is to consider the format of your attachment. Not everyone can open a file with the .odt extension.

15. Do not request delivery and read receipts. Delivery and read receipts is an old feature in email programs. The feature lets you send an email and have the recipient confirm it was received. You are notified with an email that the person received your email if the person confirms.

The feature is an unreliable way to check if someone receives your email. It also adds more clutter to an already busy inbox. In most cases, you don’t need to know if an email was received because modern technology with email deliverability is good.

If you need to check whether your email was received, ask the person in your email to reply saying they got your message. If your message is really that important, which it rarely is over email, maybe you should phone the person. Do not blame the recipient of your email for a problem you can control.

16. Write. Send. Edit. That is obviously in the wrong order if you follow good email etiquette. By the time you click the “Submit” button, you should be confident in not having to read what you sent. Get this common email mistake in the right order: 1) Write, 2) Edit, and 3) Send. Wow! Done.

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Basic Rules to Make Someone Love You

The phone changes a few rules used in normal face-to-face communication, but not much else differs. The psychology of the two individuals at either end of the phone remain the same. Tips can be adapted to help you build your relationship.

Human psychology is about fulfilling needs and wants. You go to the grocery store to buy food to fulfill your need to eat. You buy an expensive shirt because you want to look good. You talk with others to fulfill your social and identity needs. Attraction, intimacy, and friendship work on human psychological wants and needs. Because of this, you will see how these phone skills I am about to share with you can be adapted to your everyday conversations. Learning how to make someone fall in love with you is therefore neither manipulative nor deceptive as it is a matter of you fulfilling the person’s needs and wants through communication.

The phone changes a few rules used in normal face-to-face communication, but not much else differs.

If you want others to literally fall in love with you and not just like you more, you must understand attraction. The tips shared here build likability over the phone and do not substitute for attraction. The tips when applied with techniques to build attraction in women and men makes someone fall in love with you over the phone.

Learning these phone skills is a sure-fire way to build a strong relationship fast and have your new client wanting a business relationship, a friend staying connected with you, or a cute chick liking you. A stupid word of warning: do not avoid people face-to-face once you realize the power of these phone skills!

How to Grab Attention Over the Phone

The first rule you must obey is checking the person you are talking to over the phone is receptive to you. Regardless of anything wonderful you say, nothing will matter if the person does not pay attention.

If the person has a young child howling louder than a wolf, you will be ignored. The person will hear but not listen. What you say will go no further than the phone line as they are preoccupied with distraction. When we lack the time to talk, a distraction arises, or we need to do something else, the only thoughts running through our mind are similar to: “How long will it be until this damn person shuts up? I’ve got something to do!”

The first rule of receptivity over the the phone is to make it a habit of checking if the person can talk with you. Ask upfront if the person has time to talk. After the greetings, simply say, “Do you have a couple of minutes to talk?” This makes you courteous and unobtrusive on the person’s space.

When you grab attention over the phone, you ensure the person is receptive at the start of the call. The second rule will make sure the person loves to hear you during the call.

While talking on the phone, interruptions arise. Some can be undetectable, yet others can be heard over the phone. When you hear a baby howling, a door bell ring, or a loud bang, do not ignore it! Say what sound you heard then ask if the person needs to attend it. The empathy you communicate by acknowledging potential interruptions will increase your likability and ensure the person is tuned in to what you say.

A Simple Trick to Make the Person Be Like an Old Friend

You go through a routine day while walking down the street. The world is boring, people are getting through their day, and everything appears it would be the same without you. What do you do if at the other end of the street you see a best friend you have not met for five years?

You see your best friend and your energy amplifies a gazillion times! Memories and feelings gush to you in an intense emotional rush. You run up to the person. “It’s you! I can’t believe it!” You are ecstatic to stumble upon your friend!

The lesson you can learn from this is what I call the “It’s You!” technique. When you call a person or answer the phone, say your normal greeting in an average mood. Once the person introduces himself, you become surprised, or rather energized, to talk with the person. Wait for the person’s introduction then amp up your energy as if you were talking to that old friend you saw on the street. This makes the person pleasantly thrilled to talk to you.

If you always talk energetically over the phone, your energy with the “It’s You!” technique will not have the sincerity and pleasant thrill. The high energy is normal for you. Only when you authentically convey happiness to be talking to the person more than you would with normal people does this technique work. The feelings of importance the person receives makes it a great technique to help them fall in love with you over the phone.

(In an article on how to be interesting without saying a word, I applied this escalating technique on smiling by gradually increasing your smile when you meet someone; instead of walking around smiling or instantly giving off a big smile. These two “escalation techniques” bring sincerity and warmth to your personality.)

An Age-Old Technique to Be Liked More

The fourth tip I recommend you whack into your new bag of tricks over the phone is mentioning the person’s name more often. As Dale Carnegie in How to Win Friends and Influence People writes, “Remember that a person’s name is to that person the sweetest and most important sound in any language.” Our names are a sweet tune of music to our ears. It is a fast way to build any relationship.

You need to know one warning about this technique. If you mention someone’s name too often, you come off as a try hard, needy, and desperate person – much like a poor salesman.

If you are like most people, you can comfortably increase the frequency you say the person’s name. You can get away with mentioning their name more often than in a face-to-face conversation because the phone is a different medium. The phone inhibits intimacy.

If the person begins to mentally drift away from you, hearing their name will reinvigorate their interest. The person can subliminally fall in love with you.

How to Make Up for No Body Language With Your Voice

Another difference you can take advantage of over the phone to enhance your relationships and make the person fall in love with you is countering the inability to communicate with body language. Our nonverbal communication is a large tower from where we broadcast strong signals. A simple message like “you’re funny” can be strengthened many times through body language. Some attraction experts even claim body language alone is enough to make someone fall in love with you.

Your voice is the only form of nonverbal communication over the phone making it a booster or destroyer to friendship.

Your nonverbal communication helps others understand you. Without the visual option to see one another over the phone, yours and their inability to read body language can hurt understanding, connection, likability, and attraction. Your voice is the only form of nonverbal communication over the phone making it a booster or destroyer to friendship.

Improve your phone skills despite the lack of connection built through body language by communicating extra energy with your voice. I estimate varying your vocal tonality and energy an extra 30%. If you are happy the person did something well, put an extra 30% of energy in your voice when saying, “That is awesome! Congratulations!” If you are sad, lose 30% of energy in your voice by saying, “I’m… I’m sorry to hear that…” The change of energy communicated through your voice establishes empathy to build a connection with your partner and enhance your relationship fast. The person will have a feeling of being next to you.

The Only Way to Build Rapport Over the Phone

Rapport is being in sync with the person. It is the hidden key to make people feel connected to you. Establishing rapport ties in with mentioning the person’s name more often and compensating for a lack of body language via your voice because the two techniques build a connection that help the two of you get in sync.

Learning to build rapport over the phone is necessary if you want to build a strong relationship fast. Unfortunately, a complete guide to building rapport is far too complex to discuss in this article, yet the premise of it involves being like the person in as many ways as possible.

One particular characteristic of the person I highly advise you to match is their mood. Mood-matching helps you rapidly build a strong relationship and make someone fall in love with you.

To understand mood-matching, think back to a time you were feeling unhappy and someone bounding with joy tried to cheer you up with their happiness. How did you feel afterward? Most likely more annoyed! Their happiness did not relate to you because the two of you were at polarized emotional levels. The person was happy and you were sad.

You can better relate to people and build this “connection” when you communicate a mood similar to the person. If someone greets you with an energetic “Hi Josh!” meet them at their energy level or higher, “Hi Sue!” If the person tells you a funny story, let them hear your mood, “That’s crazy!” then laugh.

Compensate for the lack of body language over the phone with a 30% extra variance of energy in your voice. Mood is one of many communication factors you can match when talking to someone over the phone to build rapport.

When you combine all these tips to build a strong relationship over the phone with the ways to build attraction, you have the phone skills to make someone fall in love with you! Even better, these phone techniques are not limited to love. Apply these skills to potential clients, family members, and those annoying customers. The phone breaks geographic boundaries, but now you can break emotional boundaries.

At the end of the round, he failed to qualify for the national tournament by two shots. In the clubhouse we had a drink then talked about what he did well and what he could have done better. “I was surprised by the quality of your chip shots and game around the greens,” I remarked. “Everything went within 2 meters of the pin.” Not to concerned about the disappointed day, Nathan replied, “Yeah, you’re right. My wedge game was strong today. Just…” to which I interrupted and said, “The eleventh 2-iron.” He echoed my words, “Spot on, the eleventh 2-iron.”

I let him continue to talk as his words almost perfectly described the words in my mind. Something happened between our minds. It was like a magic trick taking place. A mystical cable connected our minds, leading to strange psychological phenomena.

The distance between two brains was removed as two minds overcame physical boundaries to connect with one another.

It seemed we almost had psychic powers. He was not just reading my mind, I was also reading his. There was a shared connection, a relaying of thoughts exchanged between minds. The distance between two brains was removed as two minds overcame physical boundaries to connect with one another.

There was no two persons trying to talk to one another – frustrated in their misunderstandings. There was no interpretation, judgments, or confusion about what each other meant. We were attuned to one another that we did not have to say a word and we would understand what was in the other person’s mind.

What happened here? Was it a fluke, a lucky break? Were psychic powers at work? How does psychology explain this? How can you use this information to read someone’s mind and improve your communication skills?

We Were Born to Connect: The Roots of Empathy Gave Us Innate Psychological and Physiological Connections

In 328 BC, Aristotle said humans are social animals. Nowadays, evidence is showing that humans are born to connect with one another. Much fascinating research on psychology, sociology, neuroscience, and child development is revealing how we connect in our relationships.

From birth, a baby prefers his or her mother’s voice, sight, and smell than that of a stranger’s. The mother is more connected to the baby than an outsider. As the baby grows, other attachments form. Should a babysitter come over to look after the toddler as the mother leaves the house, the toddler experiences separation anxiety and clings to the mother’s leg. (The anxiety is important for survival and avoiding dangerous situations.) The child can be joyous 10 seconds prior to seeing the babysitter, but the sight of the stranger creates distress.

As the mother leaves the house, she feels her child’s anxiety. The child may say no words or cry no tears, yet the mother mind-reads her child’s emotional state. She is able to feel exactly what the child feels. There is a mind-to-mind and mind-to-body connection.

Interpersonal communication is not just about the direct channels of verbal and nonverbal communication obvious to people. Though we can be aware of people’s words and body language, reading someone’s mind goes to the next level. When you know someone well enough, you pick-up on indirect channels that give you hunches about the other person. Nothing needs to be said or expressed nonverbally; it is your intuition – almost a sixth sense – that tells you what is on the person’s mind.

People connect not just through a topic of conversation they enjoy, but at a biological level. Our bodies adjust to match the body of someone else. When you deeply connect to someone in a conversation, your posture, movements, and heart rate match. (Do not confuse this with mirroring taught in NLP.)

This power gives you the ability to control a person’s mood. A mother can relieve her distressed baby only with her soothing voice. You literally change people’s bodies with your thoughts.

Social and emotional intelligence expert Daniel Goleman is a leader in the mind-to-mind and mind-to-body connections we share with each other. In a New York Times article, Goleman discusses the powerful connection we share with people. He refers to one study that measured a female’s anxiety. Researchers had a group of females hold someone’s hand prior to receiving an electric shock. When a female held hands with a stranger, she remained distressed. When a woman held her husband’s hand, brain scans confirmed little activity in the emotional parts of her brain. She kept calm. The husband’s hand was a biological source of emotional rescue. Our psychological and physiological states affect ourselves and other people at astonishing levels.

You Have Superpowers

Think twice before you speak, because your words and influence will plant the seed of either success or failure in the mind of another.Napoleon Hill (1883-1970), author of the classic Think and Grow Rich!

The greatest reward is to know that one can speak and emit articulate sounds and utter words that describe things, events and emotions.Camilo Jose Cela, Spanish writer and recipent of the 1989 Nobel Prize in Literature

The great gift of human beings is that we have the power of empathy.Meryl Streep (1949-present), American actress

Each of us has innate abilities to connect with others. Believe it or not, everyday we read each other’s minds. Whether a friend asks for your opinion on their clothes, a boss wants your input on a coworker’s performance, or a child asks for a gift, you receive what feels like a sixth sense that signals you how to respond. When a friend asks for your opinion on their clothes, you can guess what they think. You have memories, empathy, and gut-feelings about the person’s thoughts that tell you how to respond.

You already have “superpowers”, an ability to determine another’s state. If you did not have such abilities, you would fail miserably in your relationships; you would fail to intimately connect with your partner; you would struggle to persuade others as your negotiation skills would be insufficient to determine what the other person really wants; you would be unable to sense when someone manipulates you. Without this “superpower” to read someone’s mind, you would struggle to cooperate and connect with people.

Unfortunately, the less time you spend with someone and the more distanced you are with them, you become less able to read a person’s mind. We have imperfect abilities to cue in on another person’s thoughts. If it were perfect, there would be little reason to communicate. We would know exactly what everyone thought.

Does this mean a couple intimately connected to one another should know what their partner thinks because time in a close relationship helps build the individual’s mind-to-mind connection? Married people might be laughing at that. Too many married couples can recall endless occasions when their partner had no clue what they thought – yet alone, what they were thinking when they tried to explain themselves.

You come to act as the person acts, feel as the person feels, and think as the person thinks.

William Ickes, a psychologist at the University of Texas at Arlington, is the leading expert in empathic accuracy. Ickes says misunderstandings in marriages occurs from a lack of insight into the partner’s way of thinking. Insight happens through observing and listening. While you may be motivated to understand your partner early on in a relationship, says Ickes, people’s empathy for their partner during the first few years of marriage decreases because they become overly confident in understanding their partner.

Assumptions destroy your human powers to read someone’s mind, build understanding, and establish empathy. Reading someone’s mind is not about guessing or contriving information to arrive at a conclusion – it is about being immersed in the present as you allow yourself to be absorbed by the person’s reality. You come to act as the person acts, feel as the person feels, and think as the person thinks.

Become a Better Superhero: Mind-Reading Tricks (Empathy Techniques)

The man who never looks into a newspaper is better informed than he who reads them, inasmuch as he who knows nothing is nearer the truth than he whose mind is filled with falsehoods and errors.Thomas Jefferson (1743-1826), third President of the United States

In nature we never see anything isolated, but everything in connection with something else which is before it, beside it, under it and over it.Johann Wolfgang von Goethe (1749-1832), famed German writer

Every reader, if he has a strong mind, reads himself into the book, and amalgamates his thoughts with those of the author.Johann Wolfgang von Goethe

You can smile and the whole world smiles with you. That is the magic of “emotional contagion”, a term created by psychologists to describe the infectious nature of emotions. If you frown at work, you infect coworkers with your sour mood. This connection we have with one another is there for a reason: it connects us! Emotional contagion plays an important role in connecting people together.

We would be separate from each other without emotional contagion; we would have little concern for how people feel; we would be unable to read another’s mind. Intelligently taking on a person’s reality by allowing yourself to become infected with their emotions, lets you infer their thoughts. Some psychologists allow emotions to transfer from their client to themselves, which gives them the ability to peer into their client’s inner world. A psychologist can then discover a thought or feeling their client is not aware of.

Emotional contagion connects us.

Goleman in Social Intelligence discusses the amazing mind-to-mind connection, a connection that transcends physical boundaries. He says the intimacy of our communication controls the degree we can connect with others. When a couple are highly engaged with one another, Goleman says, “Such mental intimacy bespeaks an emotional closeness; the more satisfied and communicative a couple, the more accurate their mutual mind-reading.”

The intimacy of our communication that creates a psychic connection has a neurological justification explains Goleman. It is not some unexplained magical power, but neurological adjustment. As we communicate with someone and experience what other people experience, our neurons form pathways. These neural pathways unconsciously direct messages to form our sixth sense that gives us gut-feelings about what people think. “Our trains of association run on set tracks, circuits of learning and memory,” says Goleman. “Once any of these trains has been primed, even by a simple mention, that track stirs in the unconscious, beyond the reach of our active attention.”

Intimate communication that shapes the brain can only be achieved by intimately sharing another person’s reality. Quietening your inner dialog makes you more able to detect another’s emotions. Without inner silence, empathy becomes a difficult task because there is no two-way communication.

Think back to a time when you were angry with someone you talked to. Your anger was illogical as it caused you to do things you later regretted. You did not care what the other person felt, you were just concerned with releasing your anger. (The 10th chapter on emotions and logic in my communication secrets program can solve this problem for you.)

Better emotional management helps your mind-reading skills to improve your relationships. Four researchers in a study titled Physiologic Correlates of Perceived Therapist Empathy and Social-Emotional Process During Psychotherapy found that therapists and patients who felt the same had a more positive relationship. Similar feelings between people help their relationship.

The researchers from the study say that talking uses a different part of the brain than emotional responses. Being a blabber-mouth kills your ability to emotionally connect with people and read their mind. Listening plays a huge role in connecting minds. By talking too much, you block your biological ability to feel what another person feels – and fail to build a connection akin to mind-reading.

As you quieten your inner dialog to tune into a person’s emotions, be aware that their thoughts and desires will be different to your thoughts and desires. Psychologists call this a “theory of mind. The theory of mind describes the ability to determine another’s mental state and at the same time acknowledge its differences to our own.

How to Read Body Language

Body language and other nonverbal cues help us achieve seemingly psychic powers. Annie Murphy Paul, in a Psychology Today article titled “Mind Reading”, says that body language cues such as facial expressions are a good way to tap into people’s thoughts. Focus on little facial expressions to see what someone feels. “We tend to focus on others’ eyes, and that helps us,” says Paul. “The many surrounding muscles make eyes a richer source of clues than other parts of the face: downcast in sadness, wide open in fright, dreamily unfocused, staring hard with jealousy, or glancing around with bored impatience.”

While the eyes play an important role in determining someone’s thoughts, as does other nonverbal signals like voice, “it’s the content of speech that contributes most to our success at mind reading” says Paul. Meaning is not always directly expressed through words, but words give us insight into people’s way of thinking. It is next to impossible to mind-read someone speaking another language.

Another trick you can use to read a person’s mind is to keep learning about communication, personal development, and human psychology. As you learn more about yourself, you learn more about other people. You come to understand what people feel, how we act, and what we think in certain situations. It is crazy how good I am now at digging into someone’s mind and knowing what is going through their mind in a conversation. I know how people react to many statements, the feelings one has during certain moments, and how to shift all this around to make it work for me.

Responsibility Comes with Power – Be Weary of the Dangers of Empathy

There needs to be a word of warning about your mind-reading superpowers. Before you go out and use the magic tricks of mind-reading, a series of techniques that use our innate ability to connect with one another, use your powers wisely. Empathy expert Ickes, with his academic partner Jeffry Simpson, advise people against the surprising dangers of empathy. “Empathic accuracy and understanding can be bad for relationships,” writes Ickes and Simpson in their study Managing Empathic Accuracy in Close Relationships. “While accurate understanding should be good for relationships as a general rule, too much understanding in certain contexts may have deleterious consequences.”

Diagnosing is one such example of a poor application of mind-reading skills, which is discussed in my communication secrets program. We diagnose others when we express people’s intentions. We try to act above others. You can try to mind-read your partner by diagnosing them (“You’re just jealous”, “Why do you always try to argue with me?”, or “Liar, I know what you really mean”) and hurt the relationship as a result of your diagnosis.

As you learn more about communication, you may be tempted to use the communication barrier of diagnosing because you understand the human mind. Just as someone in marriage gets into relationship-trouble by assuming an understanding of his or her partner, the same happens when you are overly confident about understanding how our minds work.

The sad thing about diagnosing is its accuracy is irrelevant. Merely assuming or revealing someone’s intentions makes them defensive. Your superpowers and all the tricks you have been given to read someone’s mind that are suppose to connect people together, can separate you from people.

Use your mind powers wisely young Jedi. Know when to get into someone’s head and when to stay out. It is not your ability to read a person’s mind that gives you great power with people – that is a skill we all have. Rather, having the skill to keep on understanding people gives you power. Understanding is after all the purpose of peering into someone’s mind.

(To discover cool mind-tricks used by popular magicians to “wow!” their audiences, check out this cool guide.)

There are two aspects to communication: verbal and nonverbal communication. These interesting people do not say a word to make you curious about them so their interesting characteristics come from good nonverbal communication, narrowly known as body language. Good nonverbal communication makes you charming, and interesting.

Many lies and misleading information exist about body language’s impact on communication. One such example comes from Albert Mehrabian, a psychologist at the University of California in Los Angeles, who created the “7%-38%-55% Rule” – a communication rule that defines what factors give our words meaning. The rule says 7% of meaning is in the spoken words, 38% of meaning is in how we say the words, and 55% of meaning is in facial expressions. As I’ve revealed in the 15 greatest communication myths, this communication rule cannot be applied to all situations, as Mehrabian specifically says this rule applies only when someone discusses their likes and dislikes. Mehrabian does, however, emphasize that body language is a strong influence in communication.

Want to look attractive? Your body language has the power to communicate attractiveness. If you want to appear lazy, boring, or unattractive, slouch over with an expressionless face and others will judge you as lazy, boring, or unattractive. Your body language can communicate a lot – and in our case, how to be interesting.

I’ve learned three body language tricks to make myself look more interesting. These techniques are simple, but require a bit of practice for them to become second-nature. Eventually, people will see you as interesting and charismatic. Here are the three most powerful nonverbal skills you can put on yourself that make you more interesting, attractive, and approachable like never before with ease:

1. Gooey Eyes

As I write this article, it’s ironic that I’m listening to a song called “Open Your Eyes” by Snow Patrol while the next song to be played is “Iris” by Goo Goo Dolls. Eyes have always been important to humans. Without eyes, human communication relies on sounds. Communication is made or destroyed with eye contact.

Your understanding of good eye contact is probably to ensure you keep looking at the person, but there are eye contact techniques, like the gooey eyes trick, you can use to make yourself more interesting without having to say a word. The other person will see your great eye contact and instantly infer from your body language that you are no ordinary person. Excellent eye contact gives the message that you are interesting.

Gooey eyes has you momentarily increase eye contact with the person you want to be perceived by as being more interesting. It is a slow, deliberate movement to make people like you. The imagery you want to have – and where it gets its name from – is visualizing your eye contact with the person like a sticky toffee being peeled off a surface. Look at the person as per normal, but keep the eye contact going a little longer than normal as you smile. Right before you turn your head down, to the side, or to someone else’s eyes to break the eye contact, maintain eye contact a little longer by peeling your gooey eyes off the person as you turn your head. Peel your eyes off the person like a sticky toffee lifted from the surface it’s stuck on.

Peel your eyes off the person like a sticky toffee lifted from the surface.

Gooey eyes makes you interesting because your head shifts somewhere else, but your eyes momentarily focus on the person. It shows the person you’re confident enough to make strong contact, a dominant trait, as you continue whatever you do. The technique also communicates that you see a trait in the person that other people overlook. You go to break eye contact yet continue to visually absorb them because they interest you.

Gooey eyes contain several different levels of intensity depending on the person and the situation. Women to women and men to women can generally have strong eye contact. When someone makes strong eye contact with a woman in a conversation, their conversational intimacy heightens. The woman instantly feels more interested in the person.

Women interact with others to feel intimacy and strong eye contact is associated with intimacy. Note the time women spend on the phone. They can talk for hours about what happened in one day. Now think how long a man-to-man phone call takes. We punch in the numbers and are off the phone within one-minute. I’ve had so many man-to-man calls that have lasted less than 30 seconds. We are objective-based.

As a guy, you can be cuter to a woman you like by holding eye contact until she loses eye contact with you. This technique displays explosive amounts of confidence – a very hot trait to women. Make strong eye contact in addition to applying the gooey eyes technique as you look away. Women love slow, meaningful body language. When using these techniques, you better talk to her soon otherwise you will be seen as a creepy stalker.

Be careful with strong eye contact in cultures like Japan because it can be interpreted as threatening and aggressive. You can make strong eye contact without appearing aggressive in most cultures. You can be dominant without being domineering. If you’re a guy, aim to make eye contact about 70% of the time with another guy – and when you look away, visualize your eyes peeling off the guy like a sticky toffee. You won’t come off as aggressive or shy, but you will find a median that shows you are an interesting “someone”.

One last point I would like to make about gooey eyes is to avoid overusing the technique with a person. If you keep peeling your eyes off the person like a sticky toffee, you risk being seen as weird.

2. Illuminating Smile

Dale Carnegie in How to Win Friends and Influence People says smiling is necessary to make friends, but how do we do it? Most of us know the influence of a good smile, yet many people don’t know how to smile well. You need to learn the “how” and not just the “what”.

A good smile is contagious because it makes the smiling person and witnesses feel good. Research has isolated a smile from other influencing variables to discover that seeing only a smile makes you feel better. Likewise, seeing a person frown makes you feel worse. It is a magical brain-to-brain connection that links humans in an almost mystical way. You can make people feel good, make yourself feel good, and make yourself look good by cultivating an illuminating smile.

Why do some people have a cold turkey smile that freezes a room’s emotional temperature? On the other hand, some people ignite your heart with a beautiful smile. How can you achieve an illuminating smile that lights up the room?

You can have great smile even if you were born with an ugly one. You also don’t need a beautiful face to carve a great smile. The face is comprised of muscles you simply control to develop an illuminating smile.

A cold turkey smile begins with the smiling person not feeling happy or excited. The incongruence shows in the facial muscles. An authentic smile shows when you feel positive emotions. Make yourself feel great to smile. It also helps to fabricate a smile by just smiling as research proves you feel better when you smile even if it is fake.

A cold turkey smile is simply an on and off switch, while an illuminating smile slowly increases in intensity until fully illuminated. I call this the “illuminating smile” because your smile is like a volume switch gradually turned to full power.

…your smile is like a volume switch gradually turned to full power.

To use the technique, “turn up” your smile after one second of good eye contact. Increase the dimming switch to gradually brighten your smile. Begin with a little smile, slowly increasing it over two seconds until it becomes a big smile. The initial eye contact to your largest smile totals approximately three seconds.

Practice smiling in front of a mirror. Make the initial eye contact and wait a second, then gradually increase your smile to illuminate the room. You will see how genuine and interesting your smile can become. (Note: Lock the door to the room in case someone sees you practicing your smile. It’s weird to see, but wonderful to do.)

An illuminating smile appears genuine because you do not instantly flick on your smile upon eye contact. You wait a second or two, begin smiling, then increase the size of your smile over two further seconds. (If you want more smiling techniques and further secrets based on facial muscles and psychological secrets to build a great smile, see my Big Talk program.)

3. Capitalizing Posture

An excellent posture rings a giant bell to everyone that you are an interesting “someone”. Women get instantly turned off from a guy if he holds himself poorly. A guy with an excellent posture switches all her right buttons and makes her interested. Likewise, a woman with good posture is hot.

I call this third technique a “capitalizing posture” for several reasons. Firstly, successful people use their assets better than an unsuccessful person. Posture is one of your greatest unspoken assets.

Posture is one of your greatest unspoken assets.

Secondly, a good posture is associated with being tall, high status, confidence, and power. A capitalizing posture is like buildings in a capital city. This does not mean you need to be an over-sized human to have good posture (like yours truly). A capitalizing posture has you focus on maintaining an upright position the best you can with ease.

It’s time to end a posture like The Leaning Tower of Pisa and reconstruct it into a strong, “Tower of Power” structure! There are several techniques you can use to grow your greatest body language asset. I’ve heard so many complex techniques to adjust your posture, but recently I discovered one amazingly simple technique that I wanted to keep secret.

Here it is: all you do is lift your chest. That’s it! Your head will rise, your neck will straighten, your shoulders will drop back, and your back will straighten – all by lifting your chest! This is a capitalizing posture.

If you ever feel compressed in the day (like you might be now as you sit at the computer reading this article) lift your chest like Tarzan. Take on the capitalizing posture. While I recommend you breathe through your stomach (technically you can’t because your lungs aren’t there, but your stomach should expand), I want you to take a deep breath into the top of your lungs to lift your chest and stretch your posture into a taller position.

Try the capitalizing posture technique right now. You can do it on your computer chair. It only takes one second to do. You’ll feel more special and confident just by practicing the technique.

Practice the gooey eyes, illuminating smile, and capitalizing posture techniques in front of a mirror or in a conversation to see for yourself how these three body language adjustments instantly transform you into a more interesting person without having to say a word.

(Discover 14 other simple adjustments you can make to your body language that get people attracted to you by checking out my Big Talk program.)

Goleman in his groundbreaking book reveals that human minds and bodies communicate with one another. The invisible bridges give us the ability to change people’s moods, emotions, and health – as people can do to us.

Recent discoveries in neuroscience state that humans are wired to connect. This connection of influence instantaneously occurs upon human contact – sometimes without any contact at all. Relationships shape emotional states, general psychological experience, and another person’s physiology. Your interactions with people influence, for example, your immune system, circulation, hormones, and breathing.

Unlike emotional intelligence, social intelligence focuses on the intimate connection between two human minds. Goleman’s Emotional Intelligence focuses on skills and capabilities within the individual – it deals with self-motivation, self-awareness, anxiety, and detecting social cues.

Social Intelligence goes beyond the one-person psychology to a two-person psychology that looks at the connection shared between individuals. Goleman defines social intelligence as: 1) social awareness, which comprises of primal empathy, attunement, empathic accuracy, and social cognition, and 2) social facility, which includes synchrony, self-presentation, influence, and concern.

Social intelligence is beyond the intelligence quotient (I.Q.) and emotional intelligence.

Theories of social intelligence confine it to a cognitive context. Social intelligence tests ask participants what they would do in specific situations – a process that uses the brain’s “high road”, a slow neurological path used when we analyze and think. His model of social intelligence seeks to include the brain’s low-road, the neural circuitry hidden from consciousness that functions at incredible speeds, because an awareness of what people think or feel does not make you socially intelligent. As the book’s titles states: social intelligence is beyond the intelligence quotient (I.Q.) and emotional intelligence.

Social Intelligence draws on hundreds of studies covering altruism, primal empathy, attachment, rapport, and compassion to name a few topics emerging from this new field of study. From the amygdala and prefrontal cortex to spindle cells and mirror neurons, like Emotional Intelligence, Goleman once again digs deep into neuroscience and vast studies. He provides many interesting anecdotes to demonstrate his principles in action, which to me gives the book more power for its application.

A standout for the book is chapter one. It reveals the emotional economy, a term that describes the give-take process of emotions. It discusses how a smile makes you happy and a worried face makes you unsure – the biological process of how emotions transmit through people like a virus.

The fourth chapter looks at human instinct for altruism. While it touches on worldly altruistic behaviors seen through people like Mother Teresa, it focuses on empathy in small-scale relationships. We have instinctive compassion to help people we value like animals who assist a fellow member of its species in trouble. It is attention and empathy that bring forth this innate desire to love.

The last chapter I’ll mention in hope of motivating you to buy the book is chapter fifteen. It looks at the male and female brain and the connection they share. The research in this chapter, like all chapters, is amazing and provides insight into attraction, sexual desire, libido, narcissism, and more intimate – or not so intimate – topics. You’re sure to gain a lot of advice about the opposite sex as well as your own gender.

Without the jargon all too common in a professor’s books within emerging fields of study, Social Intelligence is a free-flowing read in layman’s terms made easy by Goleman’s enjoyable writing style. The emerging field of social intelligence has fascinating dynamics worth learning more about from Goleman. Just like my review of Emotional Intelligence, I recommend you read Social Intelligence if you’re after a book that provides interesting research and insights into human interactions; not if you’re after vast skills to use in your interactions. You can grab your copy of Daniel Goleman’s Social Intelligence from Amazon by clicking here today.

Videos

Goleman discusses his book, the foundations of social intelligence, and a few discoveries social neuroscientists have made that reveal our neural connections with one another.