16 Email Mistakes You Must Avoid: Email Etiquette
Poor email etiquette. You’re a victim of it – perhaps you’re a guilty criminal. From unknown abbreviations, forwarded chain emails, and unwanted messages, we’re all affected by bad email etiquette.
The number of untrained email users is staggering. Former Chief Solutions Officer of Yahoo! Tim Sanders estimates that 90% of business communication is email based and only 10% of email users receive adequate training. When this statistic is combined with data from a market research firm Radicati Group who say the 1.2 billion email users in 2007 will increase to 1.6 billion in 2011, an estimate of 1.44 billion people will be untrained in email by 2011. Your workplace and business likely suffers from poor email etiquette – and it isn’t going to get better anytime soon unless you doing something about it with the rules of email etiquette in this article.
Good Netiquette
Email etiquette, commonly referred to as “netiquette”, defines the rules of email communication. Netiquette is important because an email sent cannot be retrieved. You cannot reach through the computer cables to retrieve an email sent to your boss in a regretful emotional outlash where you swore to destroy his dictatorship.
Though you probably hate the thought of writing a grammatically correct email to a friend, netiquette in everyday email communication helps clarity, understanding, and productivity. Your emails will get the proper understanding they deserve. From having the right mindset when seated, to sending an email, here are the most important netiquette rules to follow so you’re one of the 160 million users in 2011 that know what they’re doing when they check their inbox: … Click to continue reading →
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