The investigative in-law. The bossy boss. The crying child. The nasty neighbor. The cranky colleague. You may prefer to categorize them all as “jerks”. The list of “jerks” that make life miserable go on. Fortunately, there are principles and tips to help you deal with difficult people.

Principles do not change. Water is two hydrogen atoms and one oxygen atom – this will not change. The North poles of two magnets repel – this will not change. Gravity rips you down to Earth – this will not change. The unchanging laws of science are parallel to the unchanging principles and laws of communication to deal with difficult people.

If you have a difficult person in your life, you may think he or she is impossible to deal with, yet the person is not an impenetrable rock. It’s human! And humans follow laws of psychology and behavior you can benefit from. This article will provide you with judo-like principles to convert seemingly impossible forces of a difficult person into tips to effectively deal with them. … Click to continue reading →

Posted on Monday, February 23, 200916 Comments

“Getting rid of a delusion makes us wiser than getting hold of a truth.” – Karl Ludwig Borne (1786-1837)

“Myth is an attempt to narrate a whole human experience, of which the purpose is too deep, going too deep in the blood and soul, for mental explanation or description.” – David Herbert Lawrence (1885-1930), English writer who often criticized modern living’s negative influence on humans

“Few people have the imagination for reality.” – Johann Wolfgang von Goethe (1749-1832), famous German writer

Lies, deception, misunderstandings, illusions, distortions, and deceit is easier to accept than the truth. We are creatures of denial. Ignorance has a cushioning effect to soften the harshness of reality.

While you may ignore the truth because it is uncomfortable to face, other times you accept myths over truth because you don’t know the difference. A relationship expert, counselor, psychologist, or even a communication trainer may have mislead you to believe a communication myth is truth. Whatever the case maybe, this article is sure to shake up your communication beliefs and shock you into reality, allowing you to communicate more effectively. … Click to continue reading →

Posted on Monday, December 1, 20088 Comments

This is a book review of Susan Scott’s Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time.

If you’ve ever felt the need to have an important conversation, but couldn’t bring yourself to it, this book is for you. Author Susan Scott details the exact methods to have conversations we know will change our life and other people’s life, but we procrastinate having usually because of fear. It’s important to overcome whatever barriers we face in communication because a conversation is not about the relationship – it is the relationship. … Click to continue reading →

Posted on Monday, November 24, 2008No Comments

This is a review of Douglas Stone, Bruce Patton, and Sheila Heen’s Difficult Conversations: How to Discuss what Matters Most.

Have you ever struggled to negotiate something important to you like a pay raise? Have you ever felt anxious about talking something over with your partner? Are there issues you ignore because you’re too afraid to talk about it? Are you sick of arguing, feeling ignored, and getting no where in a tough conversation? Difficult Conversations is a solution to these many conversational problems. … Click to continue reading →

Posted on Friday, October 10, 2008No Comments