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	<title>ToP &#187; Daniel Goleman</title>
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		<title>The Magical Science of Emotions: Emotional Contagion, Mirror Neurons, and the High Road to Happiness</title>
		<link>http://www.towerofpower.com.au/the-magical-science-of-emotions-emotional-contagion-mirror-neurons-and-the-high-road-to-happiness</link>
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		<pubDate>Thu, 11 Dec 2008 05:43:35 +0000</pubDate>
		<dc:creator>Joshua Uebergang aka "Tower of Power"</dc:creator>
				<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Happiness]]></category>
		<category><![CDATA[Interpersonal Relationships]]></category>
		<category><![CDATA[Nonverbal Communication]]></category>
		<category><![CDATA[acceptance]]></category>
		<category><![CDATA[anger management]]></category>
		<category><![CDATA[argument]]></category>
		<category><![CDATA[body language]]></category>
		<category><![CDATA[brain]]></category>
		<category><![CDATA[Conflict Management]]></category>
		<category><![CDATA[Daniel Goleman]]></category>
		<category><![CDATA[depression]]></category>
		<category><![CDATA[emotional contagion]]></category>
		<category><![CDATA[emotions]]></category>
		<category><![CDATA[empathy]]></category>
		<category><![CDATA[feelings]]></category>
		<category><![CDATA[group]]></category>
		<category><![CDATA[high road]]></category>
		<category><![CDATA[impulse]]></category>
		<category><![CDATA[IQ]]></category>
		<category><![CDATA[likability]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[low road]]></category>
		<category><![CDATA[Neuro-Linguistic Programming]]></category>
		<category><![CDATA[neurons]]></category>
		<category><![CDATA[reframing]]></category>
		<category><![CDATA[science]]></category>
		<category><![CDATA[social intelligence]]></category>

		<guid isPermaLink="false">http://www.towerofpower.com.au/?p=105</guid>
		<description><![CDATA[I just finished another midnight shift at a job I did not like. I smiled, my eyes were open, I felt good about myself. I said my usual goodbyes to a friend and sprung into my car. My friend reversed his car before I had the chance to leave my car park. He had beaten [...]]]></description>
			<content:encoded><![CDATA[<p><span class="dropcap">I</span> just finished another midnight shift at a job I did not like. I smiled, my eyes were open, I felt good about myself. I said my usual goodbyes to a friend and sprung into my car. My friend reversed his car before I had the chance to leave my car park. He had beaten me this time. It was an unspoken game that took place each time we left work. I waited for him to get out of the way before I reversed to make my way home.</p>
<p>As I drove, the open car park gave me an invitation to have a little fun with my car. If landscapes could talk, this one was whispering into my ear that I should spin the wheels. “Besides, it&#8217;s late at night. No one is around and you&#8217;re feeling great. It&#8217;s an open car park with no danger. Do it!” Like a vulnerable teenager succumbing to peer pressure, I accepted the invitation.</p>
<p><!--adsense--></p>
<p>The car became an extension of my body as it began to mimic my ecstatic mood. I put my foot down hard on the accelerator as I spun the wheel left around the first corner. As the rear tires lost their stability and the car went side-ways, I entered the next turn and spun the wheel right. The sound of screeching tires was water fertilizing my increasing smile. Smoke filled the rims of my tires and a shot of adrenaline filled my body.</p>
<p>Following the two consecutive drifts, I straightened the car and approached a set of traffic lights on the main road that would take me home. Had this been during the daytime, about seven cars would be in front of me before the upcoming traffic lights.</p>
<p>My friend who had left before me had passed through the traffic lights three seconds ago so the lights were still green. Keeping in the mood, I put my foot down on the accelerator to catch the green light. I would safely make it. I turned around the corner with a soft screech of the tires. 20 meters in front of me on the side of the road were two police officers beside their vehicle. Lucky me.<span id="more-105"></span></p>
<p>The police pulled me over. Opposite to what you might be thinking, I was not concerned. I was still in my elevated state. I smiled. I wound down my window and an angry officer came charging at me, yelling, “What the hell are you thinking? What the hell is going through your mind?” I paused momentarily, unaffected by his aggressive state. I said smilingly, “I&#8217;m just happy, I guess.” Not a smart response. Not a smart response at all.</p>
<p>It hit me I was out of it. I knew I should have said something else. I gulped. My mind rushed to think of some communication techniques I could use as a life boat to save me from drowning in the conversation. The moment was intense and all that came to mind were some techniques on getting out of a speeding-ticket. I thought to myself that I will give the techniques a shot. I had annoyed the officer enough. Surely it couldn&#8217;t get worse.</p>
<p>As I was thinking how to approach this difficult situation, I was still happy. My happy mood seemed to pour fuel on his already raging fire. “Bloody hell mate! I could just give you a ticket right now!” My smile began to lower. I no longer made eye contact with the officer. The officer&#8217;s raging mood began to infect me. He was making me feel angry. It was as if my body was overcome by an emotional virus from the officer who was the virus&#8217; host.</p>
<p>I thought of the techniques to get out of a speeding-ticket and realized I was already beginning to use them. It was too late to make the officer feel safe as he approached the car, but I needed to no longer act oblivious to my mistake. I needed to show respect as officers are in a clear position of authority and often experience disrespect throughout their day that only makes them more determined to convict guilty citizens. “You&#8217;re right,” I replied. “I was stupid and careless.”</p>
<p>The officer was still enraged and continued to threaten me with a ticket. I knew he could easily write me a ticket, but he was not writing one possibly because officers hate the paperwork created from citizens breaking the law. I kept myself aligned with the officer&#8217;s reality by remaining in a “Yes I&#8217;m wrong, stupid, and shouldn&#8217;t have done that” mood. I continued to play psychological judo, and match my mood with his own, until two minutes later he said to drive away. And oh, no ticket!</p>
<p>I drove off – though feeling pleased I had beaten a reckless driving ticket – in an irritated state. The officer had destroyed my happy mood. It took two minutes of talking with the officer to completely transform my happy state into a joyless, gloomy mood, which I remained in for another two hours until I went to bed.</p>
<h2>Emotional Contagion: When Two Minds Infect One Another</h2>
<blockquote><p>&#8220;People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” &#8211; Maya Angelou, poet and actress</p>
<p>&#8220;Any emotion, if it is sincere, is involuntary.&#8221; &#8211; Mark Twain, highly quoted writer</p>
<p>&#8220;You can close your eyes to the things you do not want to see, but you cannot close your heart to the things you do not want to feel.&#8221; &#8211; Anonymous</p>
<p>&#8220;I am involved in all of mankind.&#8221; &#8211; John Donne, 16th century poet</p>
</blockquote>
<p>My story I described is probably a perfect depiction of your reality with emotions. Everyday you interact with people in different moods. Sometimes you are happier than people; other times they are happier than you. Whatever the case, emotions transfer between people. This is a fascinating peculiarity with emotions. Have you ever noticed how we feel in our interactions is not only dependent on our internal state?</p>
<ul>
<li>How did you feel when someone really annoyed began talking to you? You became more annoyed.</li>
<li>How did you feel when someone unhappy began talking to you? You began to be unhappy.</li>
<li>How did you feel when a depressed person shared their misery with you? You felt depressed and miserable.</li>
<li>How did you feel when a charismatic person talked to you? You felt his energy and you began to feel happier.</li>
</ul>
<div class="pullqright"><span class="pullqstart">&#8220;</span>You can catch an emotional cold.<span class="pullqend">&#8221;</span></div>
<p>Psychologists call this phenomena “emotional contagion”. It is a psychological and physiological process – a transference of emotion that can occur from mimicking body language. Elaine Hatfield, a professor at the University of Hawaii, in a study with John Carlson and Christopher Hsee, had college students watch a videotape of a man describe two very emotional experiences: his life&#8217;s happiest and saddest events. While the college students watched the tape, they were taped so the researchers could record the students&#8217; emotional responses. The students were also asked what feelings they experienced for each story at the end of the video.</p>
<p>The researchers found that students showed and expressed the recorded person&#8217;s emotions. The student&#8217;s felt happy when they watched the man describe his happiest event. The students felt sad when they watched the man describe his saddest event.</p>
<p><!--adsense#articleright--></p>
<p>Hatfield and her two colleagues, John Cacioppo and Richard Rapson, in their co-authored book <em>Emotional Contagion</em>, say the psychophysiological phenomena occurs from automatically matching facial expressions, vocalics, postures, and movements. Hatfield says, “People tend to experience emotions consistent with the facial, vocal, and postural expressions they adopt.”</p>
<p>When you empathetically listen to a friend, true empathy puts you in their shoes to experience the discussed events. The friend describes an argument with an ex-partner, the yelling, the misunderstandings. You can vividly see what your friend talks about. The experience lets you feel the pain your friend feels. Well-known psychologist Albert Bandura says the shared experience results in a shared feeling. That is the price of listening: not only can you catch a cold, but you can catch an emotional cold.</p>
<img src="http://www.towerofpower.com.au/?ak_action=api_record_view&id=105&type=feed" alt="" /><h3>Other Articles That Might Help You</h3>
<ol>
		<li><a href="http://www.towerofpower.com.au/review-of-emotional-intelligence-by-daniel-goleman" rel="bookmark">Review of Emotional Intelligence by Daniel Goleman</a><!-- (19.5)--></li>
		<li><a href="http://www.towerofpower.com.au/dirty-tricks-of-psychology-for-mind-reading-and-the-roots-of-empathy" rel="bookmark">Dirty Tricks of Psychology for Mind-Reading and the Roots of Empathy</a><!-- (9)--></li>
		<li><a href="http://www.towerofpower.com.au/the-complete-nonviolent-communication-nvc-process" rel="bookmark">The Complete Nonviolent Communication (NVC) Process for Compassion, Understanding, and Peace</a><!-- (7)--></li>
		<li><a href="http://www.towerofpower.com.au/review-of-social-intelligence-by-daniel-goleman" rel="bookmark">Review of Social Intelligence by Daniel Goleman</a><!-- (6.1)--></li>
		<li><a href="http://www.towerofpower.com.au/the-greatest-15-myths-of-communication" rel="bookmark">The Greatest 15 Myths of Communication</a><!-- (5)--></li>
	</ol>

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		<item>
		<title>Dirty Tricks of Psychology for Mind-Reading and the Roots of Empathy</title>
		<link>http://www.towerofpower.com.au/dirty-tricks-of-psychology-for-mind-reading-and-the-roots-of-empathy</link>
		<comments>http://www.towerofpower.com.au/dirty-tricks-of-psychology-for-mind-reading-and-the-roots-of-empathy#comments</comments>
		<pubDate>Thu, 04 Dec 2008 06:08:12 +0000</pubDate>
		<dc:creator>Joshua Uebergang aka "Tower of Power"</dc:creator>
				<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Interpersonal Relationships]]></category>
		<category><![CDATA[Nonverbal Communication]]></category>
		<category><![CDATA[body language]]></category>
		<category><![CDATA[Daniel Goleman]]></category>
		<category><![CDATA[diagnosing]]></category>
		<category><![CDATA[emotion]]></category>
		<category><![CDATA[empathy]]></category>
		<category><![CDATA[eyes]]></category>
		<category><![CDATA[intuition]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[logic]]></category>
		<category><![CDATA[mentalism]]></category>
		<category><![CDATA[mind-reading]]></category>
		<category><![CDATA[Psychology Today]]></category>
		<category><![CDATA[separation anxiety]]></category>
		<category><![CDATA[social intelligence]]></category>
		<category><![CDATA[theory of mind]]></category>

		<guid isPermaLink="false">http://www.towerofpower.com.au/?p=101</guid>
		<description><![CDATA[Let me tell you an interesting story you no doubt will relate to. One day I was walking the golf course, caddying for my older brother Nathan, a professional golfer, who was playing a regional qualifier for the Australian Open. He started the day strongly with a few shots under par, but the turning point [...]]]></description>
			<content:encoded><![CDATA[<p><span class="dropcap">L</span>et me tell you an interesting story you no doubt will relate to. One day I was walking the golf course, caddying for my older brother <a href="http://www.nathanuebergang.com" target="_blank">Nathan</a>, a professional golfer, who was playing a regional qualifier for the Australian Open. He started the day strongly with a few shots under par, but the turning point came on the eleventh hole when he hit a bad two-iron from the tee on a par 4. Being a left-hander, he pulled the golf ball left where it ended out-of-bounds. Following that eradicate shot, his quality of play did not improve for the remainder of the day.</p>
<p>At the end of the round, he had failed to qualify for the national tournament by two shots. In the clubhouse where we had a drink, we talked about what he did well and what he could have done better. “I was surprised by the quality of your chip shots and game around the greens,” I remarked. “Everything went within 2 meters of the pin.” Not to concerned about the disappointed day, Nathan replied, “Yeah, you&#8217;re right. My wedge game was strong today. Just&#8230;” to which I interrupted and said, “The eleventh 2-iron.” He echoed my words, “Spot on, the eleventh 2-iron.”</p>
<p><!--adsense--></p>
<p>I let him continue to talk as his words almost perfectly described the words in my mind. Something happened between our minds. It was like a magic trick taking place. A mystical cable connected our minds, leading to strange psychological phenomena.<span id="more-101"></span></p>
<p>It seemed we almost had psychic powers. He was not just reading my mind, I was also reading his. There was a shared connection, a relaying of thoughts exchanged between minds. The distance between two brains was removed as two minds overcame physical boundaries to connect with one another.</p>
<div class="pullqright"><span class="pullqstart">&#8220;</span>The distance between two brains was removed as two minds overcame physical boundaries to connect with one another.<span class="pullqend">&#8221;</span></div>
<p>There was no two persons trying to talk to one another – frustrated in their misunderstandings. There was no interpretation, judgments, or confusion about what each other meant. We were so attuned to one another that we did not even have to say a word and we would have understood what was in the other person&#8217;s mind.</p>
<p>What happened here? Was it just a fluke, a lucky break? Were psychic powers at work? How does psychology explain this? How can you use this information to read someone&#8217;s mind and improve your communication skills?</p>
<h2>We Were Born to Connect: The Roots of Empathy Gave Us Innate Psychological and Physiological Connections</h2>
<p>In 328 BC, Aristotle said humans are social animals. Nowadays, more and more evidence is showing that humans are born to connect with one another. Much fascinating research on psychology, sociology, neuroscience, and child development is revealing how we connect in our relationships.</p>
<p>From birth, a baby prefers his or her mother&#8217;s voice, sight, and smell than that of a stranger&#8217;s. The mother is more connected to the baby than an outsider. As the baby grows, other attachments form. Should a babysitter come over to look after the toddler as the mother leaves the house, the toddler experiences separation anxiety and clings to the mother&#8217;s leg. (The anxiety is important for survival and avoiding dangerous situations.) The child can be joyous 10 seconds prior to seeing the babysitter, but the sight of the stranger creates fear in the child and leads to large amounts of distress.</p>
<p>As the mother leaves the house, she feels her child&#8217;s anxiety. The child may say no words or cry no tears, yet the mother mind-reads her child&#8217;s emotional state. She is able to feel exactly what the child is feeling. There is a mind-to-mind and mind-to-body connection taking place.</p>
<p>Interpersonal communication is not just about direct channels – the channels like verbal and nonverbal communication obvious to people. Though we are often aware of people&#8217;s words and body language, reading someone&#8217;s mind goes to the next level. When you know another person well enough, you pick-up on indirect channels that give you hunches about the other person. Nothing needs to be said or expressed nonverbally; it is your intuition – almost a sixth sense – that tells you what is on the person&#8217;s mind.</p>
<p>We do not just connect through words, we connect at a biological level. Our bodies can adjust to match someone else&#8217;s body. When you deeply connect to someone during a conversation, your posture, movements, and heart rate match the other person. This power gives you the ability to control another&#8217;s mood. (It isn&#8217;t fake rapport you see in most people&#8217;s attempts to use <a href="http://www.towerofpower.com.au/topic/nlp">NLP</a>.) A mother can relieve her distressed baby with her soothing voice. Our psychology and physiology can affect someone else&#8217;s psychology and physiology. You literally change people&#8217;s bodies with your thoughts.</p>
<p>Social and emotional intelligence expert <a href="http://danielgoleman.info" target="_blank">Daniel Goleman</a> is a leader in the mind-to-mind and mind-to-body connections we share with each other. In a <em>New York Times</em> <a href="http://www.nytimes.com/2006/10/10/health/psychology/10essa.html" target="_blank">article</a>, Goleman discusses the powerful connection we share with people. He refers to one study that measured a female&#8217;s anxiety. Researchers had a group of females hold someone&#8217;s hand prior to receiving an electric shock. When a female held hands with a stranger, she remained distressed. When a woman held her husband&#8217;s hand, however, brain scans confirmed little activity in the emotional parts of her brain. She kept calm. The husband&#8217;s hand was a biological source of emotional rescue. Our psychological and physiological states affect ourselves and other people at astonishing levels.</p>
<h2>You Have Superpowers</h2>
<blockquote><p>“Think twice before you speak, because your words and influence will plant the seed of either success or failure in the mind of another.” &#8211; Napoleon Hill (1883-1970), author of the classic <em><a href="http://www.towerofpower.com.au/review-of-think-and-grow-rich-by-napoleon-hill">Think and Grow Rich!</a></em></p>
<p>“The greatest reward is to know that one can speak and emit articulate sounds and utter words that describe things, events and emotions.” &#8211; Camilo Jose Cela, Spanish writer and recipent of the 1989 Nobel Prize in Literature</p>
<p>“The great gift of human beings is that we have the power of empathy.” &#8211; Meryl Streep (1949-present), American actress
</p>
</blockquote>
<p>Because we were born to connect with one another, each of us has innate abilities to connect with others. Believe it or not, everyday we read each other&#8217;s minds. Whether a friend asks for your opinion on their clothes, a boss wants your input on a coworker&#8217;s performance, or a child asks for a gift, you receive what feels like sixth sense signals that tell you how to respond. When a friend asks for your opinion on their clothes, you can almost determine what they are thinking. You have memories, empathy, and gut-feelings about the person&#8217;s thoughts that tell you how to respond.</p>
<div class="bonusboxright">
<p class="bonusboxheading">The Sixth Sense</p>
<p>Philosophers, researchers, and lunatics talk of the sixth sense. It may take another century for the sixth sense to be accepted beside sight and smell or rejected like the flat Earth theory.</p>
<p>While scientists and crazy theorists debate, you can build your intuitive powers with an attention to your five senses. You will notice things like Darwin who said his talents came from “noticing things which easily escape attention, and in observing them carefully.” Maybe the sixth sense is hyper-attention of the five senses?</p>
</div>
<p>You already have “superpowers”, an ability to determine another&#8217;s state. If you did not have such abilities, you would fail miserably in your relationships; you would fail to intimately connect with your partner; you would struggle to persuade others as your negotiation skills would be insufficient to determine what the other person really wants; you would be unable to sense when someone manipulates you. Without this “superpower” to read someone&#8217;s mind, you would struggle to cooperate and connect with people.</p>
<p>Unfortunately, the less time you spend with someone and the more distanced you are with them, you become less able to read a person&#8217;s mind. As I am sure you know, we do not have perfect abilities to cue into another person&#8217;s thoughts. If it were that perfect, there would be little reason to communicate. We would know exactly what everyone is thinking.</p>
<p>It seems that a couple intimately connected to one another should know what their partner is thinking because time in a close relationship helps build the individual&#8217;s mind-to-mind connection. Married people might be laughing at reading that. Too many married couples can recall endless occasions when their partner had no clue what they thought – yet alone, what they were thinking when they tried to explain themselves.</p>
<div class="pullqleft"><span class="pullqstart">&#8220;</span>You come to act as the person acts, feel as the person feels, and think as the person thinks.<span class="pullqend">&#8221;</span></div>
<p>William Ickes, a psychologist at the University of Texas at Arlington, is the leading expert in empathic accuracy. Ickes says misunderstandings in marriages occurs from a lack of insight into their partner&#8217;s way of thinking. While you may be motivated to understand your partner early on in a relationship, says Ickes, during the first few years of marriage most people&#8217;s empathy for their partner decreases because they become overly confident in understanding their partner.</p>
<p>It may seem contradictory, but assumptions destroy your ability to read someone&#8217;s mind. Reading someone&#8217;s mind is not about guessing or contriving information to arrive at a conclusion; it is about being immersed in the present as you allow yourself to be absorbed by the person&#8217;s reality. You come to act as the person acts, feel as the person feels, and think as the person thinks. Assuming information destroys your human powers to read someone&#8217;s mind, build understanding, and establish empathy.</p>
<h2>Become a Better Superhero: Mind-Reading Tricks – Empathy Techniques</h2>
<blockquote><p>“The man who never looks into a newspaper is better informed than he who reads them, inasmuch as he who knows nothing is nearer the truth than he whose mind is filled with falsehoods and errors.” &#8211; Thomas Jefferson (1743-1826), third President of the United States</p>
<p>“In nature we never see anything isolated, but everything in connection with something else which is before it, beside it, under it and over it.” &#8211; Johann Wolfgang von Goethe (1749-1832), famed German writer</p>
<p>“Every reader, if he has a strong mind, reads himself into the book, and amalgamates his thoughts with those of the author.” &#8211; Johann Wolfgang von Goethe</p>
</blockquote>
<p>You can smile and the whole world smiles with you. That is the <a href="http://www.towerofpower.com.au/the-magical-science-of-emotions-emotional-contagion-mirror-neurons-and-the-high-road-to-happiness">magic of “emotional contagion”</a>, a term created by psychologists to describe the infectious nature of emotions. If you frown as you walk around at work, you will infect coworkers with your sour mood. This connection we have with one another is there for a reason: it connects us! Emotional contagion plays a very important role in connecting people together.</p>
<p>We would be separate from each other without emotional contagion; we would have little concern for how people feel; we would be unable to read another&#8217;s mind. Intelligently taking on a person&#8217;s reality by allowing yourself to become infected with their emotions, lets you infer their thoughts. Some psychologists allows emotions to transfer from their client to themselves, which gives them the ability to peer into their client&#8217;s inner world. A psychologist can then discover a thought or feeling their client is not yet aware of.</p>
<div class="pullqright"><span class="pullqstart">&#8220;</span>Emotional contagion connects us.<span class="pullqend">&#8221;</span></div>
<p>Goleman in <em><a href="http://www.towerofpower.com.au/review-of-social-intelligence-by-daniel-goleman">Social Intelligence</a></em> discusses the amazing mind-to-mind connection, a connection that transcends physical boundaries. He says the intimacy of our communication controls the degree we can connect with others. When a couple are highly engaged with one another, Goleman says, “Such mental intimacy bespeaks an emotional closeness; the more satisfied and communicative a couple, the more accurate their mutual mind-reading.”</p>
<p>The intimacy of our communication that creates a psychic connection has a neurological justification explains Goleman. It is not some unexplained magical power, but neurological adjustment. As we communicate with someone and experience what other people experience, our neurons form pathways. These neural pathways unconsciously direct messages to form our sixth sense that gives us gut-feelings about what people are thinking. “Our trains of association run on set tracks, circuits of learning and memory,” says Goleman. “Once any of these trains has been primed, even by a simple mention, that track stirs in the unconscious, beyond the reach of our active attention.”</p>
<p>Intimate communication that shapes the brain can only be achieved by intimately sharing another person&#8217;s reality. Quietening your inner dialog makes you more able to detect another&#8217;s emotions. Without inner silence, empathy becomes a difficult task because there is no two-way communication.</p>
<p>Think back to a time when you were angry with someone you were talking to. Your anger was illogical as it caused you to do things you later regretted. You did not care what the other person felt, you were just concerned with releasing your anger and telling him or her how you felt. (The 10th chapter on emotions and logic in my <a href="http://www.towerofpower.com.au/secrets/?sid=top-101">communication secrets program</a> can solve this problem for you.)</p>
<p>Better emotional management helps your mind-reading skills to improve your relationships. Four researchers in a study titled <em>Physiologic Correlates of Perceived Therapist Empathy and Social-Emotional Process During Psychotherapy</em> found that therapists and patients who felt the same had a more positive relationship. Similar feelings between people helps their relationship.</p>
<p>The <a href="http://www.boston.com/yourlife/health/blog/2007/02/hold_for_monday.html" target="_blank">researchers from the study</a> say that talking uses a different part of the brain than emotional responses. Being a blabber-mouth kills your ability to emotionally connect with people and read their mind. Listening plays a huge role in connecting minds. By talking too much, we block our biological ability to feel what another person feels – and fail to build a connection akin to mind-reading.</p>
<p>As you quieten your inner dialog to tune into a person&#8217;s emotions, be aware that their thoughts and desires will not be the same as your thoughts and desires. Psychologists call this a “<a href="http://en.wikipedia.org/wiki/Theory_of_mind" target="_blank">theory of mind</a>, which describes the ability to determine another&#8217;s mental state and at the same time acknowledge the differences to our own.</p>
<div class="bonusboxleft">
<p class="bonusboxheading">The Body&#8217;s Language</p>
<p>Body language can communicate what is happening inside of a person even though it is an imperfect source of information. Here&#8217;s some quick tips you can keep in mind to get inside someone&#8217;s mind:</p>
<ul>
<li>Dilated pupils can mean the person is interested</li>
<li>Crossed arms are defensive and can mean the person refuses to hear what you are saying</li>
<li>Tapping of the feet can mean boredom</li>
<li>Widened eyes and an open mouth can signal surprise</li>
</ul>
</div>
<p>Body language and other nonverbal cues helps us achieve seemingly psychic powers. Annie Murphy Paul, in a <em>Psychology Today</em> article titled “<a href="http://www.psychologytoday.com/articles/200708/mind-reading" target="_blank">Mind Reading</a>”, says that body language cues such as facial expressions are a good way to tap into people&#8217;s thoughts. “We tend to focus on others&#8217; eyes, and that helps us,” says Paul. “The many surrounding muscles make eyes a richer source of clues than other parts of the face: downcast in sadness, wide open in fright, dreamily unfocused, staring hard with jealousy, or glancing around with bored impatience.”</p>
<p>While the eyes play an important role in determining someone&#8217;s thoughts, as does other nonverbal signals like voice, “it&#8217;s the content of speech that contributes most to our success at mind reading” says Paul. <a href="http://www.towerofpower.com.au/the-greatest-15-myths-of-communication/3">Meaning is not always directly expressed through words</a>, but words give us insight into people&#8217;s way of thinking. It is next to impossible to mind-read someone speaking another language.</p>
<p>Another trick you can use – which is one of the biggest tricks – to read a person&#8217;s mind is to keep learning about communication, personal development, and human psychology. As you learn more about yourself, you learn more about other people. You come to understand what people feel, how we act, and what we think in certain situations. It is crazy how good I am now at digging into someone&#8217;s mind and knowing what is going through their mind in a conversation. I know how people react to many statements, the feelings one has during certain moments, and how to shift all this around to make it work for me.</p>
<h2>Responsibility Comes with Power – Be Weary of the Dangers of Empathy</h2>
<p>There needs to be a word of warning about your mind-reading superpowers. Before you go out and use the magic tricks of mind-reading, a series of techniques that use our innate ability to connect with one another, use your powers wisely. Empathy expert Ickes, with his academic partner Jeffry Simpson, advise people against the surprising dangers of empathy. “Empathic accuracy and understanding can be bad for relationships,” writes Ickes and Simpson in their study <em>Managing Empathic Accuracy in Close Relationships</em>. “While accurate understanding should be good for relationships as a general rule, too much understanding in certain contexts may have deleterious consequences.”</p>
<p>Diagnosing is one such example of a poor application of mind-reading skills, which is discussed in my <a href="http://www.towerofpower.com.au/secrets/?sid=top-101">communication secrets program</a>. We diagnose others when we express people&#8217;s intentions. We try to act above others. You can try to mind-read your partner by diagnosing them (“You&#8217;re just jealous”, “Why do you always try to argue with me?”, or “Liar, I know what you really mean”) and hurt the relationship as a result of your diagnosis.</p>
<p>As you learn more about communication, you may be tempted to use the communication barrier of diagnosing because you will understand the human mind. Just as a partner in a marriage gets into relationship-trouble by assuming they understand their partner, the same happens when you are overly confident about understanding how our minds work.</p>
<p><!--adsense#articleright--></p>
<p>The sad thing about diagnosing is its accuracy is irrelevant. Merely assuming or revealing someone&#8217;s intentions makes them defensive. Your superpowers and all the tricks you have been given to read someone&#8217;s mind that are suppose to connect people together, can separate you from people.</p>
<p>Use your mind powers wisely young Jedi. Know when to get into someone&#8217;s head and when to stay out. It is not the power to read another person&#8217;s mind that will give you great power with people, for that is a skill we all have; rather, having the skill to keep on <a href="http://www.towerofpower.com.au/the-complete-nonviolent-communication-nvc-process">understanding people</a> is what will give you power. Understanding is, after all, the purpose of peering into someone&#8217;s mind.</p>
<p>(To discover cool mind-tricks used by popular magicians to “wow!” their audiences, <a href="http://www.towerofpower.com.au/r/master-mentalism.php?tid=topartdirty" target="_blank">click here</a>.)</p>
<img src="http://www.towerofpower.com.au/?ak_action=api_record_view&id=101&type=feed" alt="" /><h3>Other Articles That Might Help You</h3>
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		<li><a href="http://www.towerofpower.com.au/review-of-mind-lines-by-michael-hall-and-bobby-bodenhamer" rel="bookmark">Review of Mind-Lines by Michael Hall and Bobby Bodenhamer</a><!-- (11.1)--></li>
		<li><a href="http://www.towerofpower.com.au/the-magical-science-of-emotions-emotional-contagion-mirror-neurons-and-the-high-road-to-happiness" rel="bookmark">The Magical Science of Emotions: Emotional Contagion, Mirror Neurons, and the High Road to Happiness</a><!-- (9)--></li>
		<li><a href="http://www.towerofpower.com.au/review-of-emotional-intelligence-by-daniel-goleman" rel="bookmark">Review of Emotional Intelligence by Daniel Goleman</a><!-- (6)--></li>
		<li><a href="http://www.towerofpower.com.au/review-of-social-intelligence-by-daniel-goleman" rel="bookmark">Review of Social Intelligence by Daniel Goleman</a><!-- (6)--></li>
		<li><a href="http://www.towerofpower.com.au/the-greatest-15-myths-of-communication" rel="bookmark">The Greatest 15 Myths of Communication</a><!-- (5)--></li>
	</ol>

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		<title>Review of Emotional Intelligence by Daniel Goleman</title>
		<link>http://www.towerofpower.com.au/review-of-emotional-intelligence-by-daniel-goleman</link>
		<comments>http://www.towerofpower.com.au/review-of-emotional-intelligence-by-daniel-goleman#comments</comments>
		<pubDate>Mon, 10 Nov 2008 09:56:41 +0000</pubDate>
		<dc:creator>Joshua Uebergang aka "Tower of Power"</dc:creator>
				<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Interpersonal Relationships]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Daniel Goleman]]></category>
		<category><![CDATA[emotion versus logic]]></category>
		<category><![CDATA[emotions]]></category>
		<category><![CDATA[impulse]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[neuroscience]]></category>
		<category><![CDATA[review]]></category>
		<category><![CDATA[self-awareness]]></category>
		<category><![CDATA[self-motivation]]></category>
		<category><![CDATA[social intelligence]]></category>

		<guid isPermaLink="false">http://www.towerofpower.com.au/?p=61</guid>
		<description><![CDATA[This is a book review of Daniel Goleman&#8217;s Emotional Intelligence: Why It Can Matter More Than IQ. I purchased the 10th anniversary edition of this “groundbreaking book that redefines what it means to be smart”. 10 years following the release of his book, Goleman&#8217;s development and popularization of emotional intelligence (EQ or EI) has built [...]]]></description>
			<content:encoded><![CDATA[<p><span class="dropcap">T</span>his is a book review of Daniel Goleman&#8217;s <em>Emotional Intelligence: Why It Can Matter More Than IQ</em>.</p>
<p>I purchased the 10th anniversary edition of this “groundbreaking book that redefines what it means to be smart”. 10 years following the release of his book, Goleman&#8217;s development and popularization of <a href="http://www.towerofpower.com.au/topic/emotional-intelligence">emotional intelligence (EQ or EI)</a> has built this new field of study that assists with parenting, teaching, managing people, personal success, and general wellbeing. <em>Emotional Intelligence</em> is an insightful book in a new field that&#8217;ll satisfy any curiosity to understand emotions.<span id="more-61"></span></p>
<p>The broad subject of emotional intelligence describes how you manage yourself and other people&#8217;s emotions. Emotional skills related to the self include, but not limited to: self-awareness, impulse control, handling stress and anxiety, self-motivation, and coping skills; while emotional skills related to relationships include, but not limited to: reading social and emotional cues, awareness of others&#8217; perspectives, sociability, motivating people, managing conflict, and listening. Nearly all these skills play an influential role in success and happiness.</p>
<p><!--adsense--></p>
<p>Long gone are the days a person&#8217;s intelligence quotient (IQ) predicates his or her success. Research shows IQ to contribute only 20% to one&#8217;s success with the remaining majority accounted for by emotional and <a href="http://www.towerofpower.com.au/review-of-social-intelligence-by-daniel-goleman">social intelligence</a>. Book after book now emphasizes the importance of managing your emotions and knowing how to work with other people&#8217;s emotions. If you lack emotional intelligence, you bear the consequences in bad relationships and communication.</p>
<p>Goleman, having received his PhD from Harvard and reported on the brain and human behavior at the <em>New York Times</em> for twelve years, has jammed his eye-opening book with research and hundreds of studies related to emotional skills. At the beginning of the book, for example, Goleman provides insight into the emotional and rational parts of the brain. He explains the neurology behind emotions, along with their evolutionary use, which lay the foundation for the book. Goleman sends a warning about the technicalities of this section – that it can be skipped because it&#8217;s not necessary to comprehend the book. (This section on neurology is fascinating nonetheless.)</p>
<p>The next section defines the nature of emotional intelligence. This section has discussions on: <a href="http://www.towerofpower.com.au/why-smart-people-have-poor-communication-skills-and-what-to-do-about-it">when smart is dumb</a>, the development of empathy, depression, anger, happiness, optimism, focus, and much more.</p>
<p>The third section titled “Emotional Intelligence Applied” deals with emotions in marriage, families, trauma, business teams, and the human body. The eleventh chapter, “Mind and Medicine”, will blow you away with the latest findings on how emotions affect different parts of the human body, such as the central nervous system, immune system, and heart.</p>
<p>The last few chapters of <em>Emotional Intelligence</em> advise how parents can teach their children and teachers educate their students on emotional skills. Any principal, teacher, parent, or person involved in a child&#8217;s life will find the book&#8217;s research and insights on children&#8217;s emotional intelligence shockingly real. From guaranteed ways to predict a child&#8217;s future temperament to the development of abusive, unsociable, or delinquent children, you will learn a lot about the emotional intelligence of children. I found the research on empathy and emotional development in babies amazing. The stories of babies and toddlers empathizing with young children by sharing blankets or comforting had my nose deep into the book.</p>
<div class="pullqright"><span class="pullqstart">&#8220;</span>&#8230;emotional intelligence describes how you manage yourself and other people&#8217;s emotions.<span class="pullqend">&#8221;</span></div>
<p>Overall, if you&#8217;re after a book that explains how you can develop emotional skills, I weakly advise you to read this book. Though there are many skills buried in Goleman&#8217;s classic, the book is more about understanding the role emotions play in our personal lives and relationships than it is about developing emotional skills. With around 300 citations of research mostly from academic journals, <em>Emotional Intelligence</em> bridges the impact emotions have in our lives from academic studies to the general public.</p>
<p>Lastly, I hope for emotional intelligence to continue broadening in people&#8217;s lives. It&#8217;s a field of study with monumental potential to shape social and worldly issues. After reading the book, you will see the importance of emotional skills in life that schools need to teach children.</p>
<p>Because emotional intelligence largely determines happiness, success, and the quality of relationship communication, you are sure to get a lot of powerful information on emotions in this well-written book. The book flows smoothly and should have your life doing the same. You can grab your copy of Daniel Goleman&#8217;s <em>Emotional Intelligence</em> from Amazon by <a href="http://www.amazon.com/gp/redirect.html?ie=UTF8&#038;location=http%3A%2F%2Fwww.amazon.com%2FEmotional-Intelligence-10th-Anniversary-Matter%2Fdp%2F055380491X&#038;tag=toptop-20&#038;linkCode=ur2&#038;camp=1789&#038;creative=9325" target="_blank">clicking here</a> today.</p>
<img src="http://www.towerofpower.com.au/?ak_action=api_record_view&id=61&type=feed" alt="" /><h3>Other Articles That Might Help You</h3>
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		<li><a href="http://www.towerofpower.com.au/review-of-social-intelligence-by-daniel-goleman" rel="bookmark">Review of Social Intelligence by Daniel Goleman</a><!-- (45.2)--></li>
		<li><a href="http://www.towerofpower.com.au/the-magical-science-of-emotions-emotional-contagion-mirror-neurons-and-the-high-road-to-happiness" rel="bookmark">The Magical Science of Emotions: Emotional Contagion, Mirror Neurons, and the High Road to Happiness</a><!-- (18.9)--></li>
		<li><a href="http://www.towerofpower.com.au/dirty-tricks-of-psychology-for-mind-reading-and-the-roots-of-empathy" rel="bookmark">Dirty Tricks of Psychology for Mind-Reading and the Roots of Empathy</a><!-- (6.4)--></li>
		<li><a href="http://www.towerofpower.com.au/review-of-how-to-win-friends-and-influence-people-by-dale-carnegie" rel="bookmark">Review of How to Win Friends and Influence People by Dale Carnegie</a><!-- (6)--></li>
		<li><a href="http://www.towerofpower.com.au/review-of-the-7-habits-of-highly-effective-people-by-stephen-covey" rel="bookmark">Review of The 7 Habits of Highly Effective People by Stephen Covey</a><!-- (6)--></li>
	</ol>

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		<title>Review of Social Intelligence by Daniel Goleman</title>
		<link>http://www.towerofpower.com.au/review-of-social-intelligence-by-daniel-goleman</link>
		<comments>http://www.towerofpower.com.au/review-of-social-intelligence-by-daniel-goleman#comments</comments>
		<pubDate>Mon, 10 Nov 2008 09:48:18 +0000</pubDate>
		<dc:creator>Joshua Uebergang aka "Tower of Power"</dc:creator>
				<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[altruism]]></category>
		<category><![CDATA[Daniel Goleman]]></category>
		<category><![CDATA[emotional contagion]]></category>
		<category><![CDATA[empathy]]></category>
		<category><![CDATA[libido]]></category>
		<category><![CDATA[male and female communication]]></category>
		<category><![CDATA[narcissism]]></category>
		<category><![CDATA[neuroscience]]></category>
		<category><![CDATA[Nonverbal Communication]]></category>
		<category><![CDATA[review]]></category>
		<category><![CDATA[social intelligence]]></category>

		<guid isPermaLink="false">http://www.towerofpower.com.au/?p=62</guid>
		<description><![CDATA[This is a book review of Daniel Goleman&#8217;s Social Intelligence: The New Science of Human Relationships. Goleman in his groundbreaking book reveals that human minds and bodies communicate with one another. The invisible bridges give us the ability to change people&#8217;s moods, emotions, and health – as people can do to us. Recent discoveries in [...]]]></description>
			<content:encoded><![CDATA[<p><span class="dropcap">T</span>his is a book review of Daniel Goleman&#8217;s <em>Social Intelligence: The New Science of Human Relationships</em>.</p>
<p>Goleman in his groundbreaking book reveals that human minds and bodies communicate with one another. The invisible bridges give us the ability to change people&#8217;s moods, emotions, and health – as people can do to us.<span id="more-62"></span></p>
<p>Recent discoveries in neuroscience state that humans are wired to connect. This connection of influence instantaneously occurs upon human contact – sometimes without any contact at all. Relationships not only shape emotional states and general psychological experience – but also another person&#8217;s physiology. For example, your interactions with people influences your immune system, circulation, hormones, and breathing.</p>
<p>Unlike <a href="http://www.towerofpower.com.au/topic/emotional-intelligence">emotional intelligence</a>, social intelligence focuses on the intimate connection between two human minds. Goleman&#8217;s <em><a href="http://www.towerofpower.com.au/review-of-emotional-intelligence-by-daniel-goleman">Emotional Intelligence</a></em> focuses on skills and capabilities within the individual – it deals with self-motivation, self-awareness, anxiety, and detecting social cues.</p>
<p><!--adsense--></p>
<p><em>Social Intelligence</em> goes beyond the one-person psychology to a two-person psychology that looks at the connection shared between individuals. More specifically, Goleman defines social intelligence as: 1) social awareness, which comprises of primal empathy, attunement, empathic accuracy, and social cognition, and 2) social facility, which includes synchrony, self-presentation, influence, and concern.</p>
<p>Goleman says many theories of social intelligence confine it to a cognitive context. Social intelligence tests ask participants what they would do in specific situations – a process that uses the brain&#8217;s “high road”, a slow neurological path used when we analyze and think. His model of social intelligence seeks to include the brain&#8217;s low-road, the neural circuitry hidden from consciousness that functions at incredible speeds, because an awareness of what people think or feel does not make you socially intelligent. As the book&#8217;s titles states: social intelligence is beyond the intelligence quotient (I.Q.) and emotional intelligence.</p>
<p><em>Social Intelligence</em> draws on hundreds of studies as it looks into altruism, primal empathy, attachment, rapport, and compassion to name a few topics emerging from this new field of study. From the amygdala and prefrontal cortex to spindle cells and mirror neurons, like <em>Emotional Intelligence</em>, Goleman once again digs deep into neuroscience and vast studies. Again, he provides many interesting anecdotes to demonstrate his principles in action, which to me gives the book more power for its application.</p>
<p>A standout for the book is chapter one, which reveals the emotional economy, a term that describes the give-take process of emotions. It discusses how a smile makes you happy and a worried face makes you unsure – the biological process of how <a href="http://www.towerofpower.com.au/the-magical-science-of-emotions-emotional-contagion-mirror-neurons-and-the-high-road-to-happiness">emotions transmit through people like a virus</a>.</p>
<div class="pullqright"><span class="pullqstart">&#8220;</span>Social intelligence is beyond the intelligence quotient (I.Q.) and emotional intelligence.<span class="pullqend">&#8221;</span></div>
<p>The fourth chapter looks at human instinct for altruism. While it touches on worldly altruistic behaviors seen through people like Mother Teresa, it focuses on empathy in small-scale relationships. Like animals with instinctive compassion to assist a fellow member of its species in trouble, we have instinctive compassion to help people in our relationships. It is attention and empathy that bring forth this innate <a href="http://www.towerofpower.com.au/the-heart-of-effective-communication-how-to-love-people">desire to love</a>.</p>
<p>The last chapter I&#8217;ll mention in hope of motivating you to buy the book is chapter fifteen, which looks at the male and female brain, and the connection they share. The research in this chapter, like all chapters, is amazing and provides insight into attraction, sexual desire, libido, narcissism, and more intimate – or not so intimate – topics. You&#8217;re sure to gain a lot of advice about the opposite sex – as well as your own gender.</p>
<p>Without the jargon all too common in a professor&#8217;s books and within emerging fields of study, <em>Social Intelligence</em> is a free-flowing read in layman&#8217;s terms made easy by Goleman&#8217;s enjoyable writing style. The emerging field of social intelligence has fascinating dynamics worth learning more about from Goleman. Just like my review of <em><a href="http://www.towerofpower.com.au/review-of-emotional-intelligence-by-daniel-goleman">Emotional Intelligence</a></em>, I recommend you read <em>Social Intelligence</em> if you&#8217;re after a book that provides interesting research and insights into human interactions; not if you&#8217;re after vast skills to use in your interactions. You can grab your copy of Daniel Goleman&#8217;s <em>Social Intelligence</em> from Amazon by <a href="http://www.amazon.com/gp/redirect.html?ie=UTF8&#038;location=http%3A%2F%2Fwww.amazon.com%2FSocial-Intelligence-Science-Human-Relationships%2Fdp%2F0553803522&#038;tag=toptop-20&#038;linkCode=ur2&#038;camp=1789&#038;creative=9325" target="_blank">clicking here</a> today.</p>
<h2>Videos</h2>
<div class="videowrap">
<object width="425" height="355"><param name="movie" value="http://www.youtube.com/v/nZskNGdP_zM&#038;hl=en"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/nZskNGdP_zM&#038;hl=en" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed></object></div>
<p class="videocaption">Goleman discusses his book, the foundations of social intelligence, and a few discoveries social neuroscientists have made that reveal our neural connections with one another.</p>
<img src="http://www.towerofpower.com.au/?ak_action=api_record_view&id=62&type=feed" alt="" /><h3>Other Articles That Might Help You</h3>
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		<li><a href="http://www.towerofpower.com.au/dirty-tricks-of-psychology-for-mind-reading-and-the-roots-of-empathy" rel="bookmark">Dirty Tricks of Psychology for Mind-Reading and the Roots of Empathy</a><!-- (6.9)--></li>
	</ol>

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		<title>Why Smart People Have Poor Communication Skills &#8211; and What to Do About It</title>
		<link>http://www.towerofpower.com.au/why-smart-people-have-poor-communication-skills-and-what-to-do-about-it</link>
		<comments>http://www.towerofpower.com.au/why-smart-people-have-poor-communication-skills-and-what-to-do-about-it#comments</comments>
		<pubDate>Sat, 11 Oct 2008 06:59:21 +0000</pubDate>
		<dc:creator>Joshua Uebergang aka "Tower of Power"</dc:creator>
				<category><![CDATA[Attraction]]></category>
		<category><![CDATA[Confidence and Fear]]></category>
		<category><![CDATA[Conversation Skills]]></category>
		<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[approach anxiety]]></category>
		<category><![CDATA[Daniel Goleman]]></category>
		<category><![CDATA[David DeAngelo]]></category>
		<category><![CDATA[ego]]></category>
		<category><![CDATA[emotion versus logic]]></category>
		<category><![CDATA[emotions]]></category>
		<category><![CDATA[genius-failure paradox]]></category>
		<category><![CDATA[Howard Gardner]]></category>
		<category><![CDATA[inferiority complex]]></category>
		<category><![CDATA[IQ]]></category>
		<category><![CDATA[Malcolm Gladwell]]></category>
		<category><![CDATA[Power of Now]]></category>
		<category><![CDATA[rapport]]></category>
		<category><![CDATA[soft skills]]></category>
		<category><![CDATA[superiority]]></category>

		<guid isPermaLink="false">http://www.towerofpower.com.au/?p=45</guid>
		<description><![CDATA[On October 23, 1990, David Pologruto, a high school physics teacher, was stabbed by his smart student Jason Haffizulla. Jason was not a teenager you think would try to kill someone. He got straight A&#8217;s and was determined to study medicine at Harvard, yet this was his downfall. His physics teacher gave Jason a B, [...]]]></description>
			<content:encoded><![CDATA[<p><span class="dropcap">O</span>n October 23, 1990, David Pologruto, a high school physics teacher, was stabbed by his smart student Jason Haffizulla. Jason was not a teenager you think would try to kill someone. He got straight A&#8217;s and was determined to study medicine at Harvard, yet this was his downfall. His physics teacher gave Jason a B, a mark Jason believed would undermine his entrance to Harvard. After receiving his B, Jason took a butcher knife to school and stabbed his physics teacher before being reprimanded in a struggle.</p>
<p>Two years following the incident in a <em>New York Times</em> <a href="http://www.nytimes.com/1992/06/23/us/student-who-stabbed-teacher-has-a-warning.html" target="_blank">article covering this story</a>, it was reported that Jason raised his grade average to 4.614, which exceeds the perfect average of 4, by taking advanced courses. He graduated with highest honors.</p>
<p>How can someone as smart as Jason do something so dumb? Jason received above perfect grades and still emotionally lost himself by trying to severely wound his teacher. The answer? <em>Smart can be dumb</em>. Smart is not communication-dumb because studies show there is little or no correlation between IQ and <a href="http://www.towerofpower.com.au/topic/emotional-intelligence">emotional intelligence</a>, but in this article we&#8217;ll look at how logical intelligence can hurt a person&#8217;s emotional life.</p>
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<p>This article may generate controversy, but I feel I give a balanced discussion in sharing my experience, knowledge, and getting you to think deeply about the topic. Whether you are intelligent, “mentally-challenged”, or curious about this topic in understanding those smart people in your life, I am sure you will get a lot of useful advice from this article.<span id="more-45"></span></p>
<p>Being a somewhat smart guy myself, it is painful to hear that intelligence – such a useful characteristic to possess – may be harmful. It is tough to imagine a quality highly praised by society is detrimental to communication. For this reason, take a deep breathe now, relax, and open your mind to the possibilities of bettering your communication to improve your life.</p>
<p>During my early university years, I regarded myself as an intelligent guy. I was no Einstein, but I got good marks in Mathematics, Physics, and other technical subjects. This lead me to start a degree in Engineering, majoring in Mechatronics, an area of study that integrates mechanics, electronics, and computing. I would be able to design robotics and cybernetic systems – the wave of the future. I thought such skills would surely give me an edge in life.</p>
<p>After one year of study with decent marks, I began to see two major classes of students. The first category of student turned up to few lectures, partied every weekend, enjoyed a great social life, and did minimal work to pass courses. The second category of students were intelligent, hard workers, got good grades, and were very focused on their studies. Surely these intelligent and hard-working students would fill the great jobs before the other, more lazier, class of student?</p>
<p>Not so. Students are often shocked upon graduation that their qualifications are not as important as they once thought. In school, students are lead to believe their academic knowledge is the primary determinat of a great job and success. Howard Gardner in <em><a href="http://www.amazon.com/gp/redirect.html?ie=UTF8&#038;location=http%3A%2F%2Fwww.amazon.ca%2FFrames-Mind-Theory-Multiple-Intelligences%2Fdp%2F0465025102&#038;tag=toptop-20&#038;linkCode=ur2&#038;camp=1789&#038;creative=9325" target="_blank">Frames of Mind: The Theory of Multiple Intelligences</a></em> defines various types of intelligence and emphasizes that schools are too focused on logic and linguistic intelligence. Robert Kiyosaki in <em><a href="http://www.amazon.com/gp/redirect.html?ie=UTF8&#038;location=http%3A%2F%2Fwww.amazon.com%2FRich-Dad-Poor-Money-That-Middle%2Fdp%2F0446677450&#038;tag=toptop-20&#038;linkCode=ur2&#038;camp=1789&#038;creative=9325" target="_blank">Rich Dad, Poor Dad</a></em> is a more famous author that demotes the common belief that the government&#8217;s education system leads students to wealth and success. Malcom Gladwell&#8217;s <em><a href="http://www.amazon.com/gp/redirect.html?ie=UTF8&#038;location=http%3A%2F%2Fwww.amazon.com%2FOutliers-Story-Success-Malcolm-Gladwell%2Fdp%2F0316017922&#038;tag=toptop-20&#038;linkCode=ur2&#038;camp=1789&#038;creative=9325"  target="_blank">Outliers</a></em> contains further proof that IQ has very little correlation with achievement.</p>
<p>Graduates enter the workforce only to realize that co-workers hate them, less intelligent people are the ones receiving promotions, and sucking up to the boss doesn&#8217;t help their personal earnings. The students have the “hard skills” such as technical know-how, but they lack the “soft skills” such as conflict management and other human relational skills. The transition for intelligent people from being goal-oriented to process and people-oriented is usually realized through the hard school of knocks, experience.</p>
<div class="pullqright"><span class="pullqstart">&#8220;</span>It&#8217;s not that people dislike you because of your intelligence; it&#8217;s that people dislike you because you&#8217;re rude, not understanding, or annoying to be around.<span class="pullqend">&#8221;</span></div>
<p>If you have experience in hiring people, you know the importance of people skills. Educational skills are useless in some industries when people skills are absent. You can have great ideas, theories, and solve complex problems, but if you cannot effectively communicate that material in a persuasive and exciting manner by relating to your fellow human, you face an uphill battle in whatever challenges you encounter. It&#8217;s not that people dislike you because of your intelligence; it&#8217;s that people dislike you because you&#8217;re rude, not understanding, or annoying to be around. The intelligent person with poor communication skills is insensitive or unaware of other&#8217;s emotions.</p>
<p>Hopefully I can reveal the elusive obvious to you in this little exercise. I want you to think back to primary school or high school. Perhaps even college. Select the most memorable class to you.</p>
<p>I want you to categorize, and roughly rank, class members based on two sets of criteria: intelligence and popularity. You don&#8217;t need to go through every class member, but recall those at the end of each spectrum. That is, remember the smartest few in the class and the most popular few in the class. On a scale of one to ten, with ten being the highest, give a person a rank of ten in intelligence if you feel they were the most intelligent in the class. For the students who had lots of friends, give them a ten in the popularity category. Try to categorize roughly six students. If you have problems remembering, quickly write the ranks down on paper.</p>
<p>Now, with the students you have ranked in one category, I want you to rank them in the other category. So if you have ranked the smartest student as a ten in the intelligence category, give the person a rank you feel is appropriate in the popularity category. Do the same for the students you ranked in the popularity category.</p>
<p>Now that you have got several people in each of the two categories, think about the difference between each student. The purpose of doing this exercise is to help you see the contrast between intelligence and people skills.</p>
<h2>Genius-Failure Paradox</h2>
<p>Chances are if you are like most people and myself, you would have noticed something distinguishable from the exercise. Those who were smartest in the class were generally not very popular due to poor social skills. (I know there are other measurements of communication than only popularity). They did not have good people skills. Presumptuous? Likely, no.</p>
<div class="pullqleft"><span class="pullqstart">&#8220;</span>Smarter, wealthier, or generally people who have feelings of superiority, refuse to seek help in dealing with people.<span class="pullqend">&#8221;</span></div>
<p>All intelligent people do not have poor people skills nor does all unintelligent people have good people skills. I know people will say, “But I know someone who is smart and great with people.” Good. So do I. Intelligence and people skills are not mutually exclusive characteristics! Having one does not mean you cannot have the other.</p>
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<p>What I&#8217;m proposing, which has been touched on and backed by a couple of authors and teachers, is that academically intelligent people fail in predictable areas of their lives – and they don&#8217;t want to solve the dilemma. The <em>genius-failure paradox</em> describes that people who must feel smarter, wealthier – or generally superior – to others refuse to seek help in dealing with people. (You can read more about <a href="http://www.towerofpower.com.au/inferiority-complex-and-the-self-image">superiority, inferiority, and the self-image</a>.) </p>
<p>It is nothing new to say that intelligence does not equal success. Daniel Goleman in his book <em><a href="http://www.towerofpower.com.au/review-of-emotional-intelligence-by-daniel-goleman">Emotional Intelligence</a></em>, says that IQ is too narrow to predicate success. The implications of emotional intelligence, which is summarized as an understanding of your emotions and the emotions of other people, are profound in communication and many areas of life. “Emotional Intelligence is a master aptitude, a capacity that profoundly affects all other abilities,” says Goleman, “either facilitating or interfering with them.”</p>
<img src="http://www.towerofpower.com.au/?ak_action=api_record_view&id=45&type=feed" alt="" /><h3>Other Articles That Might Help You</h3>
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