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		<title>How to Make People Happy and Yourself Feel Great &#8211; The Science of Emotions</title>
		<link>https://www.towerofpower.com.au/how-to-make-people-happy-and-yourself-feel-great</link>
					<comments>https://www.towerofpower.com.au/how-to-make-people-happy-and-yourself-feel-great#comments</comments>
		
		<dc:creator><![CDATA[Joshua Uebergang aka "Tower of Power"]]></dc:creator>
		<pubDate>Thu, 11 Dec 2008 05:43:35 +0000</pubDate>
				<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Interpersonal Relationships]]></category>
		<category><![CDATA[Nonverbal Communication]]></category>
		<category><![CDATA[acceptance]]></category>
		<category><![CDATA[anger management]]></category>
		<category><![CDATA[argument]]></category>
		<category><![CDATA[body language]]></category>
		<category><![CDATA[brain]]></category>
		<category><![CDATA[Conflict Management]]></category>
		<category><![CDATA[Daniel Goleman]]></category>
		<category><![CDATA[depression]]></category>
		<category><![CDATA[emotional contagion]]></category>
		<category><![CDATA[emotions]]></category>
		<category><![CDATA[empathy]]></category>
		<category><![CDATA[feelings]]></category>
		<category><![CDATA[group]]></category>
		<category><![CDATA[Happiness]]></category>
		<category><![CDATA[high road]]></category>
		<category><![CDATA[impulse]]></category>
		<category><![CDATA[IQ]]></category>
		<category><![CDATA[likability]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[low road]]></category>
		<category><![CDATA[Neuro-Linguistic Programming]]></category>
		<category><![CDATA[neurons]]></category>
		<category><![CDATA[reframing]]></category>
		<category><![CDATA[science]]></category>
		<category><![CDATA[social intelligence]]></category>
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					<description><![CDATA[I just finished another midnight shift at a job I did not like. I smiled, my eyes were open, I felt good about myself. I said my usual goodbyes to a friend and sprung into my car. My friend reversed his car before I had the chance to leave my car park. He had beaten <!-- more-link -->[&#8230;] <a href="https://www.towerofpower.com.au/how-to-make-people-happy-and-yourself-feel-great" class="more more-link">Read more</a>]]></description>
										<content:encoded><![CDATA[<p><span class="dropcap">I</span> just finished another midnight shift at a job I did not like. I smiled, my eyes were open, I felt good about myself. I said my usual goodbyes to a friend and sprung into my car. My friend reversed his car before I had the chance to leave my car park. He had beaten me this time. It was an unspoken game that took place each time we left work. I waited for him to get out of the way before I reversed to make my way home.</p>
<p>As I drove, the open car park gave me an invitation to have a little fun with my car. If landscapes could talk, this one was whispering into my ear that I should spin the wheels. “Besides, it&#8217;s late at night. No one is around. It&#8217;s an open car park with no danger. Do it!” Like a vulnerable teenager succumbing to peer pressure, I accepted the invitation.</p>
<p>My foot pressed the accelerator as I spun the wheel left to get quick around the first corner. The rear tires lost their stability as the car slide side-ways. The car became an extension of my body as it mimicked my ecstatic mood. I entered the next turn and spun the wheel right. The sound of screeching tires was water fertilizing my increasing smile. Smoke filled the rims of my tires and a shot of adrenaline filled my body.</p>
<p>Following the two consecutive drifts, I straightened the car and approached a set of traffic lights on the main road that would take me home. Had this been during the daytime, about seven cars would be in front of me before the upcoming traffic lights.</p>
<p>My friend who had left before me had passed through the traffic lights three seconds ago so the lights were still green. Keeping in the mood, I put my foot down to catch the green light. I would safely make it. I turned around the corner with a soft screech of the tires. 20 meters in front of me on the side of the road were two police officers beside their vehicle. Lucky me.<span id="more-105"></span></p>
<p>The police pulled me over. Opposite to what you might be thinking, I was not concerned. I was still in my elevated state. I smiled. I wound down my window and an angry officer came charging at me, yelling, “What the hell are you thinking? What the hell is going through your mind?” I paused momentarily, unaffected by his aggressive state. I said smilingly, “I&#8217;m just happy, I guess.” Not a smart response. Not a smart response at all.</p>
<p>My happy mood seemed to pour fuel on his already raging fire. “Bloody hell mate! I could just give you a ticket right now!”</p>
<p>As I thought how to approach this difficult situation, I was still happy then it hit me. I knew I should have said something else. I gulped. My mind rushed to think of some communication techniques I could use as a life boat to save me from drowning in the conversation. All that came to mind were some techniques on getting out of a speeding-ticket. I annoyed the officer enough so surely it couldn&#8217;t get worse.</p>
<p>My smile began to lower. I no longer made eye contact with the officer. The officer&#8217;s raging mood began to infect me. He was making me feel angry. It was as if my body was overcome by an emotional virus from the officer who was the virus&#8217; host.</p>
<p>I thought of the techniques to get out of a speeding-ticket and realized I was already beginning to use them. It was too late to make the officer feel safe as he approached the car, but I needed to no longer act oblivious to my mistake. I needed to show respect as officers are in a clear position of authority and often experience disrespect throughout their day that only makes them more determined to convict guilty citizens. “You&#8217;re right,” I replied. “I was stupid and careless.”</p>
<p>The officer was still enraged and continued to threaten me with a ticket. I knew he could easily write me a ticket, but he was not writing one. I kept myself aligned with the officer&#8217;s reality by remaining in a “Yes I&#8217;m wrong, stupid, and shouldn&#8217;t have done that” mood. I continued to play psychological judo, and match my mood with his own, until two minutes later he said to drive away. And oh, no ticket!</p>
<p>I drove off – though feeling pleased I had beaten a reckless driving ticket – in an irritated state. The officer had destroyed my happy mood. It took two minutes of talking with the officer to completely transform my happy state into a joyless, gloomy mood, which I remained in for another two hours until I went to bed.</p>
<h2>The Science of Emotional Contagion – How Two Minds Infect One Another</h2>
<blockquote><p>People will forget what you said, people will forget what you did, but people will never forget how you made them feel.<cite>Maya Angelou, poet and actress</cite></p></blockquote>
<blockquote><p>Any emotion, if it is sincere, is involuntary.<cite>Mark Twain, highly quoted writer</cite></p></blockquote>
<blockquote><p>You can close your eyes to the things you do not want to see, but you cannot close your heart to the things you do not want to feel.<cite>Anonymous</cite></p></blockquote>
<blockquote><p>I am involved in all of mankind.<cite>John Donne, 16th century poet</cite></p></blockquote>
<p>My story depicts your reality with emotions. Everyday you interact with people in different moods. Sometimes you are happier than people; other times they are happier than you. Emotions transfer between people. This is a fascinating peculiarity with emotions. Have you ever noticed how we feel in our interactions is not only dependent on our internal state?</p>
<ul>
<li>How did you feel when someone really annoyed began talking to you? You became more annoyed.</li>
<li>How did you feel when someone unhappy began talking to you? You become unhappy.</li>
<li>How did you feel when a depressed person shared their misery with you? You felt depressed and miserable.</li>
<li>How did you feel when a charismatic person talked to you? You felt his energy and you began to feel happier.</li>
</ul>
<blockquote class="alignright" style="width: 30%;">You can catch an emotional cold.</blockquote>
<p>Psychologists call this phenomena “emotional contagion”. It is a psychological and physiological process – a transference of emotion that can occur from mimicking body language. Elaine Hatfield, a professor at the University of Hawaii, in a study with John Carlson and Christopher Hsee, had college students watch a videotape of a man describe two very emotional experiences: his life&#8217;s happiest and saddest events. While the college students watched the tape, they were taped so the researchers could record the students&#8217; emotional responses. The students were also asked what feelings they experienced for each story at the end of the video.</p>
<p>Researchers found that students showed and expressed the recorded person&#8217;s emotions. The student&#8217;s felt happy when they watched the man describe his happiest event. The students felt sad when they watched the man describe his saddest event.</p>
<p>Hatfield and her two colleagues, John Cacioppo and Richard Rapson, in their co-authored book <em>Emotional Contagion</em>, say the psychophysiological phenomena occurs from automatically matching facial expressions, vocalics, postures, and movements. Hatfield says, “People tend to experience emotions consistent with the facial, vocal, and postural expressions they adopt.”</p>
<p>When you really listen to a friend, empathy puts you in their shoes to experience what they talk about. The friend describes an argument with an ex-partner, the yelling, the misunderstandings. You vividly see what your friend talks about. The experience lets you feel the pain your friend feels. Well-known psychologist Albert Bandura says the shared experience results in a shared feeling. That is the price of listening: not only can you catch a cold, but you can catch an emotional cold.</p>
<h2>Mirror Neurons – The Mind&#8217;s Mirror</h2>
<p>There is a scientific explanation behind how our emotions – an experience of mind and body – transfer to somebody else. In 1980s, three Italian researchers made what is said to be one of the greatest neuroscience breakthroughs in recent times: discovering the mirror neuron. Three researchers in an experiment attached electrodes to a macaque monkey&#8217;s brain. This enabled the researchers to determine what movements caused what neurons to activate. As the monkey reached for food, the researchers took note of single neurons being fired.</p>
<p>One time when the electrodes were still attached to the monkey, the researchers grabbed a piece of food themselves, then handed it to the monkey. To their surprise, the researchers saw the monkey&#8217;s neurons fire! By accident, the researchers had discovered that when they grabbed a piece of food, the monkey had the same neurons light up as if it picked up the food. The researchers came to name these neurons “mirror neurons” because they were like the mind&#8217;s mirror. The mirror neurons reflected what the person or monkey saw.</p>
<p>The finding may appear insignificant, yet the breakthrough discovery has lead to researchers to better understand autism, empathy, altruism, and general learning. Mirror neurons are responsible for tuning-in to another person&#8217;s behavior. The neurons are responsible for an awareness and shared-feeling between two people. This one type of neuron is responsible for the significant role of learning, understanding, and feeling.</p>
<h2>How to Make Others Feel Great</h2>
<p>An amazing, almost mystical link takes place to connect the brains thanks to the mirror neuron. A signal sent from either individual in the psychological connection travels via the link to similarly affect the recipient. Hatfield says, “We reflect what they feel.”</p>
<p>Smile at a baby, or almost anyone for that matter, and the baby&#8217;s mirror neurons fire to trigger an automatic smile. That is why the age-old saying, “smiling causes the whole world to smile with you”, is true. Not only is emotional contagion a replication of another&#8217;s emotions, but it is a biological dance. It is an interlinking of mind and body.</p>
<p>The biological dance is an important part in group dynamics. Janice Kelly, a professor of psychological sciences at Purdue University, says emotional contagion causes people to converge into an affective homogeneous group. In other words, group members experience the same emotions overtime as their fellow members. Kelly says that people with highly expressive body language are more able to impose their emotions on others. The distinctive nonverbal signs allows individuals to pick up on the person&#8217;s emotions and become infected by their emotional state. Here we see another age-old saying, “monkey see, monkey do” proven.</p>
<h2>How to Be Great</h2>
<p>Another age-old theory of staying away from toxic people because they pull you down is now a physiological and psychological fact. Being around suppressing or uplifting people affects your body and mind. We were born for interaction and connection with one another. We are a social animal.</p>
<p>If you study self-help, you know the benefits of making friends with wealthy people if you want to be wealthy. If you want to be happy, you make friends with happy people. If you want to be confident, you make friends with confident people. If you want to be funny, you make friends with funny people. Observance creates transference.</p>
<blockquote class="alignleft" style="width: 30%;">Observance creates transference.</blockquote>
<p>Athletes often play their sport better after watching superior athletes excel in the same sport through the magic of transference. You come to pick the characteristics you see in others because they infect you with their style, knowledge, and emotions. <a href="https://www.towerofpower.com.au/on-achieving-goals-part-1-defining-what-you-truly-want">Being around people you want to be like</a> is a secret of self-transformation to stimulate that emotional desire needed for growth.</p>
<p>Whether you intend to be infected by someone or not is irrelevant to mirror neurons because they are responsible for imitating other people. You do not decide to take in the exposure – the adaption from mirror neurons is an automatic process. Our parents told us to avoid hanging out with the wrong people for a reason. “People are like dirt,” said the classical Greek philosopher Plato. “They can either nourish you and help you grow as a person or they can stunt your growth and make you wilt and die.” It is reality that you absorb the characteristics of people you observe.</p>
<p>Put yourself in a group where the individuals are depressed and you will become depressed. Put yourself in a group where the individuals blame others and you will blame others. Put yourself in a group where the individuals are prejudice against blacks and you will become prejudice against blacks. Or in my case: do something stupid on the road in front of a police officer to make him angry so you become angry.</p>
<blockquote class="alignright" style="width: 30%;">Really great people make you feel that you, too, can become great.</blockquote>
<p>Mirror neurons are not all bad news. In fact, they can be wonderful! Mirror neurons do not have to be the only source of influence on your mood or way of thinking. You can still be with depressed, blame-filled, or prejudiced individuals without taking on their characteristics. Therapists, social workers, and doctors are a few categories of professionals who need to work with people in the “don&#8217;t infect me with your emotional disease” category. Even so, people in such professions have a harder time making themselves immune from emotional diseases because mirror neurons are a part of the brain every moment of life.</p>
<p>Though you and I will always be around less-than-optimal people, we need to put ourselves around people who have the characteristics and emotions we want. We naturally gravitate towards these people. They have a <a href="https://www.towerofpower.com.au/secrets/">set of likable characteristics</a> that draw us to them to bring out the best in ourselves. As Mark Twain said, “Really great people make you feel that you, too, can become great.”</p>
<h2>The Brain&#8217;s Low Road and High Road: Brain Secrets to Smart Living</h2>
<p>While emotional contagion is an important variable of the formula to become who you want, it is also important you do not rely on other people to make you feel good. Letting the emotional parts of your brain (mostly the almond-shaped <a href="http://www.biopsychiatry.com/amygdala.htm" target="_blank" rel="noopener noreferrer">amygdala</a> located deeply beneath both sides of your temples) roam like a child on the street is dangerous. Neuroscientists say you can control emotional responses to a certain extent.</p>
<p>When our ancestors faced a dangerous predator, they had to make a quick decision, an emotional response void of time-consuming rationalization that puts the person&#8217;s life at risk. Their eyes would widen and pupils dilate to visually take in more information. They received a shot of adrenaline to increase the supply of oxygen and glucose to muscles for strength and speed. Unnecessary bodily functions like digestion became suppressed. In terms of brain functions, neurological signals detour the slow responding “high road” and take the “low road” to produce a quick response. (I recommend you grab Daniel Goleman&#8217;s <em><a href="https://www.towerofpower.com.au/review-of-social-intelligence-by-daniel-goleman">Social Intelligence</a></em> to better understand the neuroscience behind emotions).</p>
<p>In a low road response, the sensory signals bypass the cortex and go straight to the amygdala to produce a reflexive response. Going straight to the more primitive amygdala produces reflexive, unconscious decisions. Neuroscientists say these primitive parts of the brain are difficult to change.</p>
<p>One low road response could be your reaction to a loud bang. The ear-busting sound causes an adrenaline response like widened eyes, dilated pupils, and increased supply of oxygen all in the first few milliseconds you hear the sound. You quickly look towards the bang to rapidly calculate whether it signals danger. If you cannot see the source of the sound, you unconsciously resort to social proof by looking at people&#8217;s faces to see their reactions and how you should respond. These decisions take less than a second.</p>
<p>Babies are frightened by loud noises because they have yet to discover that loud noises can be safe. You would scream, cry, and sprint away from loud noises if your brain overtly emphasized the low road in everyday living. This is where the high road, a more analytical neurological path in your brain, comes in to better control your emotional responses.</p>
<p>The high road is a slower response path that uses the logical parts of the brain like the frontal cortex and the hippocampus (your memory) to respond appropriately to stimulus. These brain parts are vulnerable to neuroplasticity that describes physical change. The brain gradually shapes itself by learning that all loud bangs are not dangerous.</p>
<p>After the first seconds following a loud bang, your brain transitions over to the high road by analyzing the situation. While the low road is responsible for reflexive decisions beyond your control, the high road can jam a cognitive wedge in the low road to help you better adapt and survive. A cooking saucepan dropping on the hard kitchen floor does not trigger you to bash on a neighbor&#8217;s door for help.</p>
<h2>The Scientific Method to Be Happy and Likable</h2>
<p>Some neuroscientists say it is impossible to control all emotional responses due to the brain&#8217;s low road producing a quick response for survival. Researchers agree you can put your brain&#8217;s high road to better use. When you think about an emotional response, you use the logical prefrontal cortex to override the signals received by the emotional amygdala. This is where neuroscience meets personal development.</p>
<p>One of my favorite techniques that uses my high road to take me to happiness, stability, and understanding is <a href="https://www.towerofpower.com.au/review-of-mind-lines-by-michael-hall-and-bobby-bodenhamer">reframing</a>. In reframing, you manipulate your initial interpretation, often a quick-response, in a situation to produce a response that benefits you and your relationships.</p>
<p>A powerful reframe described in my <a href="https://www.towerofpower.com.au/secrets/">Communication Secrets of Powerful People</a> program is positive intention framing. In positive intention framing, you identify the positive intention relevant to the limiting situation. Let&#8217;s say you are in a serious argument with your spouse. Most people in such an argument let: 1) the low road control the argument as they react impulsively and later regret what they said during the heated disagreement and 2) emotional contagion infect themselves with a negative mood for hours following the argument. You can have a degree of control over impulsiveness and emotional infections by reframing.</p>
<p>A positive intention reframe could identify your spouse&#8217;s yelling as their need to be heard, understood, and received; instead of a personal attack. Alternatively, you could positively reframe your spouse&#8217;s yelling as a welcomed release of frustration so you can listen to what concerns him or her.</p>
<p>The purpose of positive intention reframing is to stop you from thinking your story is right and that hidden information exists. It does not directly manipulate your emotions, rather it opens your mind to empowering options, which alters your emotional state. Reframes use your prefrontal cortex to take the high road and interpret the situation in a way that lets you act resourcefully. Reframing is proven by research to be one of the most effective anger management techniques. (I give you six other specific, easy-to-use reframes for any situation in my program, which you can read about by <a href="https://www.towerofpower.com.au/secrets/">clicking here</a>.)</p>
<h2>The Shocking Truth About Happy People</h2>
<p>Happy people are experts at reframing initial interpretation (“He is a ****head for cutting me off in traffic!”) into empowerment (“He mustn&#8217;t have seen me”). They use their prefrontal cortex to take the brain&#8217;s high road. What happens outside does not matter because their mental attitude is what matters. “Happiness doesn&#8217;t depend on any external conditions,” said Dale Carnegie, “it is governed by our mental attitude.”</p>
<p>Contrary to what you may think when someone is angry, happy effective communicators do not think positively to stop themselves becoming angry. Let&#8217;s say an aggressive person talks to someone with effective communication skills. The effective communicator is able to defuse the aggression through their communication style even though the emotional aggression is still received. A good communicator feels the aggression, but they reframe their response, which enables them to control emotional contagion and a destructive low road reaction. They see it in frames such as, “He&#8217;s trying to get me to understand him.” or “I enjoy the problem coming to surface instead of it remaining hidden where it eats away the relationship.” These frames let the effective communicator efficiently respond.</p>
<p>The happy effective communicator does not avoid anger. The happiest people get angry, cry, and accept emotions. Happy effective communicators are so because they embrace all emotions and open their minds to other interpretations.</p>
<blockquote class="alignright" style="width: 30%;">Happy effective communicators embrace all emotions.</blockquote>
<p>Happy people express anger by owning it (“I am angry!”). The problem of emotional contagion in bad communication, therefore, is not the current emotion, but how it is expressed. Blaming someone for your anger (“You&#8217;re a ****en idiot!”) makes them angry. When you harmfully express anger, the emotional infection escalates. Alternatively, suppression of anger avoids reality as resentment builds and the relationship withers away to its death.</p>
<p>In terms of depression, emotional contagion and reframing is no different. Depressed individuals seek isolation to feel better about themselves. The isolation compounds their depression – an ironic effect. The solution to depression is too complex for discussion in this article, yet sufferers are better off interacting with happier people to beat depression than being in isolation. They need destructive interpretations (“I&#8217;m a loser”) reframed into ownership and empowerment (“I&#8217;m feeling down today”). Similarly, they should make mirror neurons benefit themselves by smiling – even if it feels artificial – as it forces the body to be happy.</p>
<p>Emotional contagion can work for you or against you. Its affect is decided by how you use the high road of your brain.</p>
<h2>The Best Technique to Change People&#8217;s Emotions: Emotional-Leveling</h2>
<p>We now see how reframing controls your responses to situations. What about other people&#8217;s responses? Should you let other people react in whatever way they happen to react? Can you use a technique to uplift other people and have emotional contagion help your relationships?</p>
<p>In general, do not worry about people&#8217;s responses because your response is what matters. Worrying over people&#8217;s responses is a powerless concern for the future. Trouble results the moment you try to directly manipulate a person&#8217;s emotions just like your own emotions.</p>
<blockquote class="alignleft" style="width: 30%;">Do not worry about people&#8217;s responses because your response is what matters.</blockquote>
<p>Forcing your happiness on someone unhappy, negative, or angry is counter-productive. When I was happy and smiling, the angry police officer became more infuriated.</p>
<p>The next time someone around you is angry, look them in the eye, smile, and tell them, “What a beautiful day!” The person will become more angry and say something like, “It&#8217;s a disgusting day.” At times your happy attitude may change someone&#8217;s unhappy perspective, but the technique is unreliable because it suppresses present emotions. What is an effective communicator to do when emotional contagion creates an ineffective, unproductive environment?</p>
<div class="bonusboxleft">
<p class="bonusboxheading">How Fights Escalate with Emotional Contagion</p>
<p>Emotionally out of control conversations (or monologues) start with one person injecting an emotion into their conversation partner. When the partner is a poor communicator who reacts impulsively, his mirror neurons mimic the person&#8217;s harmful state. The newly infected person becomes a carrier, reciprocating the infection to the original carrier who&#8217;s emotional disease worsens.</p>
<p>Once the emotional infection becomes too much for the individuals, they leave the conversation only to contaminate other people. An emotional infection outbreaks. A simple disagreement escalates into a large – sometimes life-threatening – conflict with innocent people.</p>
</div>
<p>On one level you need to prevent yourself from being a carrier. When you talk to a friend in need, you are faced with the challenge of empathizing with your friend&#8217;s pain. You draw yourself into your friend&#8217;s struggle and feel the same pain. (True empathy does not make you a carrier.) At another level you need to prevent other people from being carriers. Sometimes people go nowhere productive and you need to put them into an emotionally empowering state. These mood challenges exist when you want to bring the best out of people.</p>
<p>The technique of reframing minimizes the likelihood of you carrying a dangerous emotional virus, while a technique I call “emotional-leveling” helps you prevent people from remaining in states that do them and others harm. Doing these two things controls emotional contagion to build happiness, power, and healthy relationships.</p>
<p>The emotional-leveling technique firstly adjusts your emotions to reflect the other person&#8217;s emotional state. You then slowly raise your emotions and simultaneously theirs with emotional contagion and mirror neurons until the person enters the desired state. The technique does not try to manipulate the person&#8217;s emotions; it encourages them to feel one&#8217;s emotions and then move forward in healing. (I cannot emphasize enough that you must allow others to accept and express their emotions. Do not use the emotional-leveling technique to avoid emotions.)</p>
<p>Again, you firstly connect at their level. Do not fight anger with happiness nor should you reciprocate verbal aggression. If the person is aggressive or depressed, take on a similar emotional level to build empathy and understanding. If an aggressive person walks around, walk around with him or her. If someone talks fast, you should also talk fast. For a depressed person, show you are also feeling depressed without developing depression. Be slower in your movements, speak softer, and have similar facial expressions as the person. Your goal is to enter their state without escalating the problem.</p>
<p>Once you connect at the person&#8217;s level and let him or her process present emotions, you then raise your emotional state. Make a joke or use a reframe on the situation. How does the mindset of this technique differ to being an annoying happy person smiling at everyone? Instead of reaching down to pull the person out of their emotional hole only to have them reject your assistance, you jump in the hole and let them stand on your shoulders to climb out.</p>
<p>Your reframes get accepted because you are in the person&#8217;s emotional state! If you were happy and told an unhappy mate who recently broke up that he should lighten up, he will reject your reframe and dislike you. On the other hand – and this is where the power of emotional-leveling comes in – if you are also unhappy after communicating with him, such that he knows you share the same emotional state, he will accept a reframe like, “Break ups are painful, yet they allow you and I to meet future partners we will love.”</p>
<p>If you combine the reframing technique with the emotional-leveling technique, you control your emotions and thoughts and help other people control their emotions and thoughts. These two skills help you and others express, share, and manage emotions that otherwise harm relationships. You transform what would normally be a destructive emotional outbreak into a positive outbreak.</p>
<p>Emotional contagion is a fascinating topic. You can make the psychological and physiological phenomena work for you instead of feeling you are its victim. Interact with people you want to be like. Reframe situations to travel along the high road to happiness. Make people&#8217;s mirror neurons mimic your rising state and their biology will become like yours. It seems like magic, but it is science.</p>
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		<title>Dirty Tricks of Psychology to Read People&#8217;s Minds</title>
		<link>https://www.towerofpower.com.au/dirty-tricks-of-psychology-to-read-peoples-minds</link>
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		<dc:creator><![CDATA[Joshua Uebergang aka "Tower of Power"]]></dc:creator>
		<pubDate>Thu, 04 Dec 2008 06:08:12 +0000</pubDate>
				<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Interpersonal Relationships]]></category>
		<category><![CDATA[Nonverbal Communication]]></category>
		<category><![CDATA[body language]]></category>
		<category><![CDATA[Daniel Goleman]]></category>
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		<category><![CDATA[emotion]]></category>
		<category><![CDATA[empathy]]></category>
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		<category><![CDATA[intuition]]></category>
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		<category><![CDATA[logic]]></category>
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		<category><![CDATA[mind-reading]]></category>
		<category><![CDATA[Psychology Today]]></category>
		<category><![CDATA[separation anxiety]]></category>
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		<guid isPermaLink="false">https://www.towerofpower.com.au/?p=101</guid>

					<description><![CDATA[Let me tell you an interesting story you will relate to. One day I was walking the golf course, caddying for my older brother Nathan who is a professional golfer and playing in a regional qualifier for the Australian Open. He started the day strongly with a few shots under par, but the turning point <!-- more-link -->[&#8230;] <a href="https://www.towerofpower.com.au/dirty-tricks-of-psychology-to-read-peoples-minds" class="more more-link">Read more</a>]]></description>
										<content:encoded><![CDATA[<p><span class="dropcap">L</span>et me tell you an interesting story you will relate to. One day I was walking the golf course, caddying for my older brother <a href="http://www.nathanuebergang.com" target="_blank" rel="noopener noreferrer">Nathan</a> who is a professional golfer and playing in a regional qualifier for the Australian Open. He started the day strongly with a few shots under par, but the turning point came on the eleventh hole when he hit a bad two-iron from the tee on a par 4. Being a left-hander, he pulled the golf ball left where it ended out-of-bounds. Following that eradicate shot, his quality of play did not improve for the remainder of the day.</p>
<p>At the end of the round, he failed to qualify for the national tournament by two shots. In the clubhouse we had a drink then talked about what he did well and what he could have done better. “I was surprised by the quality of your chip shots and game around the greens,” I remarked. “Everything went within 2 meters of the pin.” Not to concerned about the disappointed day, Nathan replied, “Yeah, you&#8217;re right. My wedge game was strong today. Just&#8230;” to which I interrupted and said, “The eleventh 2-iron.” He echoed my words, “Spot on, the eleventh 2-iron.”</p>
<p>I let him continue to talk as his words almost perfectly described the words in my mind. Something happened between our minds. It was like a magic trick taking place. A mystical cable connected our minds, leading to strange psychological phenomena.<span id="more-101"></span></p>
<blockquote class="alignright" style="width: 30%;">The distance between two brains was removed as two minds overcame physical boundaries to connect with one another.</blockquote>
<p>It seemed we almost had psychic powers. He was not just reading my mind, I was also reading his. There was a shared connection, a relaying of thoughts exchanged between minds. The distance between two brains was removed as two minds overcame physical boundaries to connect with one another.</p>
<p>There was no two persons trying to talk to one another – frustrated in their misunderstandings. There was no interpretation, judgments, or confusion about what each other meant. We were attuned to one another that we did not have to say a word and we would understand what was in the other person&#8217;s mind.</p>
<p>What happened here? Was it a fluke, a lucky break? Were psychic powers at work? How does psychology explain this? How can you use this information to read someone&#8217;s mind and improve your communication skills?</p>
<h2>We Were Born to Connect: The Roots of Empathy Gave Us Innate Psychological and Physiological Connections</h2>
<p>In 328 BC, Aristotle said humans are social animals. Nowadays, evidence is showing that humans are born to connect with one another. Much fascinating research on psychology, sociology, neuroscience, and child development is revealing how we connect in our relationships.</p>
<p>From birth, a baby prefers his or her mother&#8217;s voice, sight, and smell than that of a stranger&#8217;s. The mother is more connected to the baby than an outsider. As the baby grows, other attachments form. Should a babysitter come over to look after the toddler as the mother leaves the house, the toddler experiences separation anxiety and clings to the mother&#8217;s leg. (The anxiety is important for survival and avoiding dangerous situations.) The child can be joyous 10 seconds prior to seeing the babysitter, but the sight of the stranger creates distress.</p>
<p>As the mother leaves the house, she feels her child&#8217;s anxiety. The child may say no words or cry no tears, yet the mother mind-reads her child&#8217;s emotional state. She is able to feel exactly what the child feels. There is a mind-to-mind and mind-to-body connection.</p>
<p>Interpersonal communication is not just about the direct channels of verbal and <a href="https://www.towerofpower.com.au/topic/nonverbal-communication">nonverbal communication</a> obvious to people. Though we can be aware of people&#8217;s words and body language, reading someone&#8217;s mind goes to the next level. When you know someone well enough, you pick-up on indirect channels that give you hunches about the other person. Nothing needs to be said or expressed nonverbally; it is your intuition – almost a sixth sense – that tells you what is on the person&#8217;s mind.</p>
<p>People connect not just through a topic of conversation they enjoy, but at a biological level. Our bodies adjust to match the body of someone else. When you deeply connect to someone in a conversation, your posture, movements, and heart rate match. (Do not confuse this with mirroring taught in <a href="https://www.towerofpower.com.au/topic/nlp">NLP</a>.)</p>
<p>This power gives you the ability to control a person&#8217;s mood. A mother can relieve her distressed baby only with her soothing voice. You literally change people&#8217;s bodies with your thoughts.</p>
<p>Social and emotional intelligence expert <a href="http://www.danielgoleman.info" target="_blank" rel="noopener noreferrer">Daniel Goleman</a> is a leader in the mind-to-mind and mind-to-body connections we share with each other. In a <em>New York Times</em> <a href="http://www.nytimes.com/2006/10/10/health/psychology/10essa.html" target="_blank" rel="noopener noreferrer">article</a>, Goleman discusses the powerful connection we share with people. He refers to one study that measured a female&#8217;s anxiety. Researchers had a group of females hold someone&#8217;s hand prior to receiving an electric shock. When a female held hands with a stranger, she remained distressed. When a woman held her husband&#8217;s hand, brain scans confirmed little activity in the emotional parts of her brain. She kept calm. The husband&#8217;s hand was a biological source of emotional rescue. Our psychological and physiological states affect ourselves and other people at astonishing levels.</p>
<h2>You Have Superpowers</h2>
<blockquote><p>Think twice before you speak, because your words and influence will plant the seed of either success or failure in the mind of another.<cite>Napoleon Hill (1883-1970), author of the classic <em><a href="https://www.towerofpower.com.au/review-of-think-and-grow-rich-by-napoleon-hill">Think and Grow Rich!</a></em></cite></p></blockquote>
<blockquote><p>The greatest reward is to know that one can speak and emit articulate sounds and utter words that describe things, events and emotions.<cite>Camilo Jose Cela, Spanish writer and recipent of the 1989 Nobel Prize in Literature</cite></p></blockquote>
<blockquote><p>The great gift of human beings is that we have the power of empathy.<cite>Meryl Streep (1949-present), American actress</cite></p></blockquote>
<p>Each of us has innate abilities to connect with others. Believe it or not, everyday we read each other&#8217;s minds. Whether a friend asks for your opinion on their clothes, a boss wants your input on a coworker&#8217;s performance, or a child asks for a gift, you receive what feels like a sixth sense that signals you how to respond. When a friend asks for your opinion on their clothes, you can guess what they think. You have memories, empathy, and gut-feelings about the person&#8217;s thoughts that tell you how to respond.</p>
<div class="bonusboxright">
<p class="bonusboxheading">The Sixth Sense</p>
<p>Philosophers, researchers, and lunatics talk of the sixth sense. It may take another century for the sixth sense to be accepted along side sight or rejected like the flat Earth theory.</p>
<p>While scientists and crazy theorists debate, you can build your intuitive powers with an attention to your five senses. You will notice things like Darwin who said his talents came from “noticing things which easily escape attention, and in observing them carefully.” Maybe the sixth sense is hyper-attention of the five senses?</p>
</div>
<p>You already have “superpowers”, an ability to determine another&#8217;s state. If you did not have such abilities, you would fail miserably in your relationships; you would fail to intimately connect with your partner; you would struggle to persuade others as your negotiation skills would be insufficient to determine what the other person really wants; you would be unable to sense when someone manipulates you. Without this “superpower” to read someone&#8217;s mind, you would struggle to cooperate and connect with people.</p>
<p>Unfortunately, the less time you spend with someone and the more distanced you are with them, you become less able to read a person&#8217;s mind. We have imperfect abilities to cue in on another person&#8217;s thoughts. If it were perfect, there would be little reason to communicate. We would know exactly what everyone thought.</p>
<p>Does this mean a couple intimately connected to one another should know what their partner thinks because time in a close relationship helps build the individual&#8217;s mind-to-mind connection? Married people might be laughing at that. Too many married couples can recall endless occasions when their partner had no clue what they thought – yet alone, what they were thinking when they tried to explain themselves.</p>
<blockquote class="alignleft" style="width: 30%;">You come to act as the person acts, feel as the person feels, and think as the person thinks.</blockquote>
<p>William Ickes, a psychologist at the University of Texas at Arlington, is the leading expert in empathic accuracy. Ickes says misunderstandings in marriages occurs from a lack of insight into the partner&#8217;s way of thinking. Insight happens through observing and listening. While you may be motivated to understand your partner early on in a relationship, says Ickes, people&#8217;s empathy for their partner during the first few years of marriage decreases because they become overly confident in understanding their partner.</p>
<p>Assumptions destroy your human powers to read someone&#8217;s mind, build understanding, and establish empathy. Reading someone&#8217;s mind is not about guessing or contriving information to arrive at a conclusion – it is about being immersed in the present as you allow yourself to be absorbed by the person&#8217;s reality. You come to act as the person acts, feel as the person feels, and think as the person thinks.</p>
<h2>Become a Better Superhero: Mind-Reading Tricks (Empathy Techniques)</h2>
<blockquote><p>The man who never looks into a newspaper is better informed than he who reads them, inasmuch as he who knows nothing is nearer the truth than he whose mind is filled with falsehoods and errors.<cite>Thomas Jefferson (1743-1826), third President of the United States</cite></p></blockquote>
<blockquote><p>In nature we never see anything isolated, but everything in connection with something else which is before it, beside it, under it and over it.<cite>Johann Wolfgang von Goethe (1749-1832), famed German writer</cite></p></blockquote>
<blockquote><p>Every reader, if he has a strong mind, reads himself into the book, and amalgamates his thoughts with those of the author.<cite>Johann Wolfgang von Goethe</cite></p></blockquote>
<p>You can smile and the whole world smiles with you. That is the <a href="https://www.towerofpower.com.au/how-to-make-people-happy-and-yourself-feel-great">magic of “emotional contagion”</a>, a term created by psychologists to describe the infectious nature of emotions. If you frown at work, you infect coworkers with your sour mood. This connection we have with one another is there for a reason: it connects us! Emotional contagion plays an important role in connecting people together.</p>
<p>We would be separate from each other without emotional contagion; we would have little concern for how people feel; we would be unable to read another&#8217;s mind. Intelligently taking on a person&#8217;s reality by allowing yourself to become infected with their emotions, lets you infer their thoughts. Some psychologists allow emotions to transfer from their client to themselves, which gives them the ability to peer into their client&#8217;s inner world. A psychologist can then discover a thought or feeling their client is not aware of.</p>
<blockquote class="alignright" style="width: 30%;">Emotional contagion connects us.</blockquote>
<p>Goleman in <em><a href="https://www.towerofpower.com.au/review-of-social-intelligence-by-daniel-goleman">Social Intelligence</a></em> discusses the amazing mind-to-mind connection, a connection that transcends physical boundaries. He says the intimacy of our communication controls the degree we can connect with others. When a couple are highly engaged with one another, Goleman says, “Such mental intimacy bespeaks an emotional closeness; the more satisfied and communicative a couple, the more accurate their mutual mind-reading.”</p>
<p>The intimacy of our communication that creates a psychic connection has a neurological justification explains Goleman. It is not some unexplained magical power, but neurological adjustment. As we communicate with someone and experience what other people experience, our neurons form pathways. These neural pathways unconsciously direct messages to form our sixth sense that gives us gut-feelings about what people think. “Our trains of association run on set tracks, circuits of learning and memory,” says Goleman. “Once any of these trains has been primed, even by a simple mention, that track stirs in the unconscious, beyond the reach of our active attention.”</p>
<p>Intimate communication that shapes the brain can only be achieved by intimately sharing another person&#8217;s reality. Quietening your inner dialog makes you more able to detect another&#8217;s emotions. Without inner silence, empathy becomes a difficult task because there is no two-way communication.</p>
<p>Think back to a time when you were angry with someone you talked to. Your anger was illogical as it caused you to do things you later regretted. You did not care what the other person felt, you were just concerned with releasing your anger. (The 10th chapter on emotions and logic in my <a href="https://www.towerofpower.com.au/secrets/">communication secrets program</a> can solve this problem for you.)</p>
<p>Better emotional management helps your mind-reading skills to improve your relationships. Four researchers in a study titled <em>Physiologic Correlates of Perceived Therapist Empathy and Social-Emotional Process During Psychotherapy</em> found that therapists and patients who felt the same had a more positive relationship. Similar feelings between people help their relationship.</p>
<p>The <a href="http://www.boston.com/yourlife/health/blog/2007/02/hold_for_monday.html" target="_blank" rel="noopener noreferrer">researchers from the study</a> say that talking uses a different part of the brain than emotional responses. Being a blabber-mouth kills your ability to emotionally connect with people and read their mind. Listening plays a huge role in connecting minds. By talking too much, you block your biological ability to feel what another person feels – and fail to build a connection akin to mind-reading.</p>
<p>As you quieten your inner dialog to tune into a person&#8217;s emotions, be aware that their thoughts and desires will be different to your thoughts and desires. Psychologists call this a “<a href="http://en.wikipedia.org/wiki/Theory_of_mind" target="_blank" rel="noopener noreferrer">theory of mind</a>. The theory of mind describes the ability to determine another&#8217;s mental state and at the same time acknowledge its differences to our own.</p>
<h2>How to Read Body Language</h2>
<div class="bonusboxleft">
<p class="bonusboxheading">The Body&#8217;s Language</p>
<p>Body language is an imperfect source of information but it communicates what someone is thinking and feeling. Here are some quick tips you can keep in mind to get inside someone&#8217;s mind:</p>
<ul>
<li>Dilated pupils can mean the person is interested</li>
<li>Crossed arms are defensive and can mean the person refuses to listen</li>
<li>Tapping of the feet can mean boredom</li>
<li>Widened eyes and an open mouth can signal surprise</li>
</ul>
</div>
<p>Body language and other nonverbal cues help us achieve seemingly psychic powers. Annie Murphy Paul, in a <em>Psychology Today</em> article titled “<a href="http://www.psychologytoday.com/articles/200708/mind-reading" target="_blank" rel="noopener noreferrer">Mind Reading</a>”, says that body language cues such as facial expressions are a good way to tap into people&#8217;s thoughts. Focus on little facial expressions to see what someone feels. “We tend to focus on others&#8217; eyes, and that helps us,” says Paul. “The many surrounding muscles make eyes a richer source of clues than other parts of the face: downcast in sadness, wide open in fright, dreamily unfocused, staring hard with jealousy, or glancing around with bored impatience.”</p>
<p>While the eyes play an important role in determining someone&#8217;s thoughts, as does other nonverbal signals like voice, “it&#8217;s the content of speech that contributes most to our success at mind reading” says Paul. <a href="https://www.towerofpower.com.au/the-greatest-15-myths-of-communication">Meaning is not always directly expressed through words</a>, but words give us insight into people&#8217;s way of thinking. It is next to impossible to mind-read someone speaking another language.</p>
<p>Another trick you can use to read a person&#8217;s mind is to keep learning about communication, personal development, and human psychology. As you learn more about yourself, you learn more about other people. You come to understand what people feel, how we act, and what we think in certain situations. It is crazy how good I am now at digging into someone&#8217;s mind and knowing what is going through their mind in a conversation. I know how people react to many statements, the feelings one has during certain moments, and how to shift all this around to make it work for me.</p>
<h2>Responsibility Comes with Power – Be Weary of the Dangers of Empathy</h2>
<p>There needs to be a word of warning about your mind-reading superpowers. Before you go out and use the magic tricks of mind-reading, a series of techniques that use our innate ability to connect with one another, use your powers wisely. Empathy expert Ickes, with his academic partner Jeffry Simpson, advise people against the surprising dangers of empathy. “Empathic accuracy and understanding can be bad for relationships,” writes Ickes and Simpson in their study <em>Managing Empathic Accuracy in Close Relationships</em>. “While accurate understanding should be good for relationships as a general rule, too much understanding in certain contexts may have deleterious consequences.”</p>
<p>Diagnosing is one such example of a poor application of mind-reading skills, which is discussed in my <a href="https://www.towerofpower.com.au/secrets/">communication secrets program</a>. We diagnose others when we express people&#8217;s intentions. We try to act above others. You can try to mind-read your partner by diagnosing them (“You&#8217;re just jealous”, “Why do you always try to argue with me?”, or “Liar, I know what you really mean”) and hurt the relationship as a result of your diagnosis.</p>
<p>As you learn more about communication, you may be tempted to use the communication barrier of diagnosing because you understand the human mind. Just as someone in marriage gets into relationship-trouble by assuming an understanding of his or her partner, the same happens when you are overly confident about understanding how our minds work.</p>
<p>The sad thing about diagnosing is its accuracy is irrelevant. Merely assuming or revealing someone&#8217;s intentions makes them defensive. Your superpowers and all the tricks you have been given to read someone&#8217;s mind that are suppose to connect people together, can separate you from people.</p>
<p>Use your mind powers wisely young Jedi. Know when to get into someone&#8217;s head and when to stay out. It is not your ability to read a person&#8217;s mind that gives you great power with people – that is a skill we all have. Rather, having the skill to keep on <a href="https://www.towerofpower.com.au/the-complete-nonviolent-communication-nvc-process">understanding people</a> gives you power. Understanding is after all the purpose of peering into someone&#8217;s mind.</p>
<p>(To discover cool mind-tricks used by popular magicians to “wow!” their audiences, check out <a href="https://www.towerofpower.com.au/r/master-mentalism.php?tid=topartdirty" target="_blank" rel="noopener noreferrer">this cool guide</a>.)</p>
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		<title>Review of Emotional Intelligence by Daniel Goleman</title>
		<link>https://www.towerofpower.com.au/review-of-emotional-intelligence-by-daniel-goleman</link>
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		<dc:creator><![CDATA[Joshua Uebergang aka "Tower of Power"]]></dc:creator>
		<pubDate>Mon, 10 Nov 2008 09:56:41 +0000</pubDate>
				<category><![CDATA[Emotional Intelligence]]></category>
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		<category><![CDATA[Daniel Goleman]]></category>
		<category><![CDATA[emotion versus logic]]></category>
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		<guid isPermaLink="false">https://www.towerofpower.com.au/?p=61</guid>

					<description><![CDATA[This is a book review of Daniel Goleman&#8217;s Emotional Intelligence: Why It Can Matter More Than IQ. I purchased the 10th anniversary edition of this “groundbreaking book that redefines what it means to be smart”. 10 years following the release of his book, Goleman&#8217;s development and popularization of emotional intelligence (EQ or EI) has built <!-- more-link -->[&#8230;] <a href="https://www.towerofpower.com.au/review-of-emotional-intelligence-by-daniel-goleman" class="more more-link">Read more</a>]]></description>
										<content:encoded><![CDATA[<p><span class="dropcap">T</span>his is a book review of Daniel Goleman&#8217;s <em>Emotional Intelligence: Why It Can Matter More Than IQ</em>.</p>
<p>I purchased the 10th anniversary edition of this “groundbreaking book that redefines what it means to be smart”. 10 years following the release of his book, Goleman&#8217;s development and popularization of <a href="https://www.towerofpower.com.au/topic/emotional-intelligence">emotional intelligence (EQ or EI)</a> has built this new field of study that assists with parenting, teaching, managing people, personal success, and general well-being. <em>Emotional Intelligence</em> is an insightful book in a new field that satisfies any curiosity to understand emotions.<span id="more-61"></span></p>
<p>The broad subject of emotional intelligence describes how you manage yourself and other people&#8217;s emotions. Emotional skills related to the self include, but not limited to: self-awareness, impulse control, handling stress and anxiety, self-motivation, and coping skills; while emotional skills related to relationships include, but not limited to: reading social and emotional cues, awareness of others&#8217; perspectives, sociability, motivating people, managing conflict, and listening. These skills influence your success and happiness.</p>
<p>Long gone are the days a person&#8217;s intelligence quotient (IQ) predicates his or her success. Research shows IQ to contribute only 20% to one&#8217;s success with the remaining majority accounted for by emotional and <a href="https://www.towerofpower.com.au/review-of-social-intelligence-by-daniel-goleman">social intelligence</a>. Book after book now emphasizes the importance of managing your emotions and knowing how to work with other people&#8217;s emotions. If you lack emotional intelligence, you bear the consequences in bad relationships and communication.</p>
<p>Goleman received his PhD from Harvard and reported on the brain and human behavior at the <em>New York Times</em> for twelve years. His eye-opening book is jammed with hundreds of studies related to emotional skills.</p>
<blockquote class="alignright" style="width: 30%;">&#8230;emotional intelligence describes how you manage yourself and other people&#8217;s emotions.</blockquote>
<p>Goleman begins the book with insight into the emotional and rational parts of the brain. He explains the neurology behind emotions, along with their evolutionary use, which lay the foundation for the book. Goleman sends a warning about the technicalities of this section – that it can be skipped because it&#8217;s not necessary to comprehend the book. (This section on neurology is fascinating though.)</p>
<p>The next section defines the nature of emotional intelligence. This section has discussions on: <a href="https://www.towerofpower.com.au/why-smart-people-have-poor-communication-skills-and-what-to-do-about-it">when smart is dumb</a>, the development of empathy, depression, anger, happiness, optimism, focus, and much more.</p>
<p>The third section titled “Emotional Intelligence Applied” deals with emotions in marriage, families, trauma, business teams, and the human body. The eleventh chapter, “Mind and Medicine”, will blow you away with the latest findings on how emotions affect different parts of the human body, such as the central nervous system, immune system, and heart.</p>
<p>The last few chapters of <em>Emotional Intelligence</em> advise how parents can teach their children and teachers educate their students on emotional skills. Any principal, teacher, parent, or person involved in a child&#8217;s life will find the book&#8217;s insights on the emotional intelligence of children shockingly real. From guaranteed ways to predict a child&#8217;s future temperament to the development of abusive, unsociable, or delinquent children, you will see the importance of emotional skills in life that schools and parents need to teach children.</p>
<p>I found the research on empathy and emotional development in babies amazing. The stories of babies and toddlers empathizing with young children by sharing blankets or comforting had my nose deep into the book.</p>
<p>Overall, if you&#8217;re after a book that explains how you can develop emotional skills, I weakly advise you to read this book. Though there are many skills buried in Goleman&#8217;s classic, the book is more about understanding the role emotions play in our personal lives and relationships than it is about developing emotional skills. With around 300 citations of research mostly from academic journals, <em>Emotional Intelligence</em> bridges the impact emotions have in our lives from academic studies to the general public.</p>
<p>I hope people continue to learn about emotional intelligence. It has monumental potential to shape social and worldly issues. You get a lot of powerful information on emotions in this well-written book. It flows smoothly and should have your life doing the same. You can grab your copy of Daniel Goleman&#8217;s <em>Emotional Intelligence</em> from Amazon today by <a href="http://www.amazon.com/gp/redirect.html?ie=UTF8&#038;location=http%3A%2F%2Fwww.amazon.com%2FEmotional-Intelligence-10th-Anniversary-Matter%2Fdp%2F055380491X&#038;tag=toptop-20&#038;linkCode=ur2&#038;camp=1789&#038;creative=9325" target="_blank" rel="noopener noreferrer">clicking here</a>.</p>
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<h2>Video</h2>
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<p class="caption">Goleman gives an overview of emotional intelligence</p>
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		<title>Review of Social Intelligence by Daniel Goleman</title>
		<link>https://www.towerofpower.com.au/review-of-social-intelligence-by-daniel-goleman</link>
					<comments>https://www.towerofpower.com.au/review-of-social-intelligence-by-daniel-goleman#comments</comments>
		
		<dc:creator><![CDATA[Joshua Uebergang aka "Tower of Power"]]></dc:creator>
		<pubDate>Mon, 10 Nov 2008 09:48:18 +0000</pubDate>
				<category><![CDATA[Emotional Intelligence]]></category>
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					<description><![CDATA[This is a book review of Daniel Goleman&#8217;s Social Intelligence: The New Science of Human Relationships. Goleman in his groundbreaking book reveals that human minds and bodies communicate with one another. The invisible bridges give us the ability to change people&#8217;s moods, emotions, and health – as people can do to us. Recent discoveries in <!-- more-link -->[&#8230;] <a href="https://www.towerofpower.com.au/review-of-social-intelligence-by-daniel-goleman" class="more more-link">Read more</a>]]></description>
										<content:encoded><![CDATA[<p><span class="dropcap">T</span>his is a book review of Daniel Goleman&#8217;s <em>Social Intelligence: The New Science of Human Relationships</em>.</p>
<p>Goleman in his groundbreaking book reveals that human minds and bodies communicate with one another. The invisible bridges give us the ability to change people&#8217;s moods, emotions, and health – as people can do to us.<span id="more-62"></span></p>
<p>Recent discoveries in neuroscience state that humans are wired to connect. This connection of influence instantaneously occurs upon human contact – sometimes without any contact at all. Relationships shape emotional states, general psychological experience, and another person&#8217;s physiology. Your interactions with people influence, for example, your immune system, circulation, hormones, and breathing.</p>
<p>Unlike <a href="https://www.towerofpower.com.au/topic/emotional-intelligence">emotional intelligence</a>, social intelligence focuses on the intimate connection between two human minds. Goleman&#8217;s <em><a href="https://www.towerofpower.com.au/review-of-emotional-intelligence-by-daniel-goleman">Emotional Intelligence</a></em> focuses on skills and capabilities within the individual – it deals with self-motivation, self-awareness, anxiety, and detecting social cues.</p>
<p><em>Social Intelligence</em> goes beyond the one-person psychology to a two-person psychology that looks at the connection shared between individuals. Goleman defines social intelligence as: 1) social awareness, which comprises of primal empathy, attunement, empathic accuracy, and social cognition, and 2) social facility, which includes synchrony, self-presentation, influence, and concern.</p>
<blockquote class="alignright" style="width: 30%;">Social intelligence is beyond the intelligence quotient (I.Q.) and emotional intelligence.</blockquote>
<p>Theories of social intelligence confine it to a cognitive context. Social intelligence tests ask participants what they would do in specific situations – a process that uses the brain&#8217;s “high road”, a slow neurological path used when we analyze and think. His model of social intelligence seeks to include the brain&#8217;s low-road, the neural circuitry hidden from consciousness that functions at incredible speeds, because an awareness of what people think or feel does not make you socially intelligent. As the book&#8217;s titles states: social intelligence is beyond the intelligence quotient (I.Q.) and emotional intelligence.</p>
<p><em>Social Intelligence</em> draws on hundreds of studies covering altruism, primal empathy, attachment, rapport, and compassion to name a few topics emerging from this new field of study. From the amygdala and prefrontal cortex to spindle cells and mirror neurons, like <em>Emotional Intelligence</em>, Goleman once again digs deep into neuroscience and vast studies. He provides many interesting anecdotes to demonstrate his principles in action, which to me gives the book more power for its application.</p>
<p>A standout for the book is chapter one. It reveals the emotional economy, a term that describes the give-take process of emotions. It discusses how a smile makes you happy and a worried face makes you unsure – the biological process of how <a href="https://www.towerofpower.com.au/how-to-make-people-happy-and-yourself-feel-great">emotions transmit through people like a virus</a>.</p>
<p>The fourth chapter looks at human instinct for altruism. While it touches on worldly altruistic behaviors seen through people like Mother Teresa, it focuses on empathy in small-scale relationships. We have instinctive compassion to help people we value like animals who assist a fellow member of its species in trouble. It is attention and empathy that bring forth this innate <a href="https://www.towerofpower.com.au/the-heart-of-effective-communication-how-to-love-people">desire to love</a>.</p>
<p>The last chapter I&#8217;ll mention in hope of motivating you to buy the book is chapter fifteen. It looks at the male and female brain and the connection they share. The research in this chapter, like all chapters, is amazing and provides insight into attraction, sexual desire, libido, narcissism, and more intimate – or not so intimate – topics. You&#8217;re sure to gain a lot of advice about the opposite sex as well as your own gender.</p>
<p>Without the jargon all too common in a professor&#8217;s books within emerging fields of study, <em>Social Intelligence</em> is a free-flowing read in layman&#8217;s terms made easy by Goleman&#8217;s enjoyable writing style. The emerging field of social intelligence has fascinating dynamics worth learning more about from Goleman. Just like my review of <em><a href="https://www.towerofpower.com.au/review-of-emotional-intelligence-by-daniel-goleman">Emotional Intelligence</a></em>, I recommend you read <em>Social Intelligence</em> if you&#8217;re after a book that provides interesting research and insights into human interactions; not if you&#8217;re after vast skills to use in your interactions. You can grab your copy of Daniel Goleman&#8217;s <em>Social Intelligence</em> from Amazon by <a href="http://www.amazon.com/gp/redirect.html?ie=UTF8&#038;location=http%3A%2F%2Fwww.amazon.com%2FSocial-Intelligence-Science-Human-Relationships%2Fdp%2F0553803522&#038;tag=toptop-20&#038;linkCode=ur2&#038;camp=1789&#038;creative=9325" target="_blank" rel="noopener noreferrer">clicking here</a> today.</p>
<h2>Videos</h2>
<p><iframe width="420" height="315" src="https://www.youtube.com/embed/nZskNGdP_zM?rel=0" frameborder="0" allowfullscreen></iframe></p>
<p class="caption">Goleman discusses his book, the foundations of social intelligence, and a few discoveries social neuroscientists have made that reveal our neural connections with one another.</p>
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		<title>Why Smart People Have Poor Communication Skills &#8211; and What to Do About It</title>
		<link>https://www.towerofpower.com.au/why-smart-people-have-poor-communication-skills-and-what-to-do-about-it</link>
					<comments>https://www.towerofpower.com.au/why-smart-people-have-poor-communication-skills-and-what-to-do-about-it#comments</comments>
		
		<dc:creator><![CDATA[Joshua Uebergang aka "Tower of Power"]]></dc:creator>
		<pubDate>Sat, 11 Oct 2008 06:59:21 +0000</pubDate>
				<category><![CDATA[Attraction]]></category>
		<category><![CDATA[Confidence and Fear]]></category>
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		<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[approach anxiety]]></category>
		<category><![CDATA[Daniel Goleman]]></category>
		<category><![CDATA[David DeAngelo]]></category>
		<category><![CDATA[ego]]></category>
		<category><![CDATA[emotion versus logic]]></category>
		<category><![CDATA[emotions]]></category>
		<category><![CDATA[genius-failure paradox]]></category>
		<category><![CDATA[Howard Gardner]]></category>
		<category><![CDATA[inferiority complex]]></category>
		<category><![CDATA[IQ]]></category>
		<category><![CDATA[Malcolm Gladwell]]></category>
		<category><![CDATA[Power of Now]]></category>
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		<guid isPermaLink="false">https://www.towerofpower.com.au/?p=45</guid>

					<description><![CDATA[On October 23, 1990, David Pologruto, a high school physics teacher, was stabbed by his smart student Jason Haffizulla. Jason was not a teenager you think would try to kill someone. He got straight A&#8217;s and was determined to study medicine at Harvard, yet this was his downfall. His physics teacher gave Jason a B, <!-- more-link -->[&#8230;] <a href="https://www.towerofpower.com.au/why-smart-people-have-poor-communication-skills-and-what-to-do-about-it" class="more more-link">Read more</a>]]></description>
										<content:encoded><![CDATA[<p><span class="dropcap">O</span>n October 23, 1990, David Pologruto, a high school physics teacher, was stabbed by his smart student Jason Haffizulla. Jason was not a teenager you think would try to kill someone. He got straight A&#8217;s and was determined to study medicine at Harvard, yet this was his downfall. His physics teacher gave Jason a B, a mark Jason believed would undermine his entrance to Harvard. After discovering his B, Jason took a butcher knife to school then stabbed his physics teacher before being reprimanded in a struggle.</p>
<p>Two years following the incident in a <em>New York Times</em> <a href="http://www.nytimes.com/1992/06/23/us/student-who-stabbed-teacher-has-a-warning.html" target="_blank" rel="noopener noreferrer">article</a>, it was reported Jason raised his grade average to 4.614 (exceeding the perfect average of 4) by taking advanced courses and graduated with highest honors. He was smart.</p>
<p>Jason got better than perfect grades and still emotionally lost himself by trying to wound or kill his teacher. He could never improve his grade by stabbing his teacher. How can someone as smart as Jason do something so dumb?<span id="more-45"></span></p>
<p>The answer? <em>Smart can be dumb</em>. Studies show there is little to no correlation between IQ and <a href="https://www.towerofpower.com.au/topic/emotional-intelligence">emotional intelligence</a> and that smart people are as likely to be good at communicating as “dumb people”. But I&#8217;ve observed smart people with poor communication skills make common mistakes in their communication. Intelligence can work against you.</p>
<h2>How to Be Successful and Smart</h2>
<p>I regard myself as an intelligent guy. I was no Einstein but got good marks in Mathematics, Physics, and other technical subjects. I graduated high school with the highest marks of my year level. I began a degree in Engineering, majoring in Mechatronics, an area of study that integrates mechanics, electronics, and computing. I would be able to design robotics and cybernetic systems – the wave of the future. Such skills would surely give me an edge in life.</p>
<p>After one year of study with decent marks, I began to see two major classes of students. The first category of student turned up to few lectures, partied every weekend, enjoyed a great social life, and did minimal work to pass courses. The second category of students were intelligent, hard workers, got good grades, and were very focused on their studies. Surely these intelligent, hard-working students would fill the great jobs before the lazier class of student?</p>
<p>Not so. Students are often shocked upon graduation that their technical qualifications are unimportant. Students in school are lead to believe their academic knowledge is the primary determinat of a great job and success. Howard Gardner in <em><a href="http://www.amazon.com/gp/redirect.html?ie=UTF8&#038;location=http%3A%2F%2Fwww.amazon.ca%2FFrames-Mind-Theory-Multiple-Intelligences%2Fdp%2F0465025102&#038;tag=toptop-20&#038;linkCode=ur2&#038;camp=1789&#038;creative=9325" target="_blank" rel="noopener noreferrer">Frames of Mind: The Theory of Multiple Intelligences</a></em> defines various types of intelligence and emphasizes that schools are too focused on logic and linguistic intelligence. Robert Kiyosaki in <em><a href="http://www.amazon.com/gp/redirect.html?ie=UTF8&#038;location=http%3A%2F%2Fwww.amazon.com%2FRich-Dad-Poor-Money-That-Middle%2Fdp%2F0446677450&#038;tag=toptop-20&#038;linkCode=ur2&#038;camp=1789&#038;creative=9325" target="_blank" rel="noopener noreferrer">Rich Dad, Poor Dad</a></em> is a more famous author that demotes the common belief that the government&#8217;s education system leads students to wealth and success. Malcom Gladwell&#8217;s <em><a href="http://www.amazon.com/gp/redirect.html?ie=UTF8&#038;location=http%3A%2F%2Fwww.amazon.com%2FOutliers-Story-Success-Malcolm-Gladwell%2Fdp%2F0316017922&#038;tag=toptop-20&#038;linkCode=ur2&#038;camp=1789&#038;creative=9325" target="_blank" rel="noopener noreferrer">Outliers</a></em> contains further proof that IQ has little correlation with achievement.</p>
<p>Daniel Goleman in his book <em><a href="https://www.towerofpower.com.au/review-of-emotional-intelligence-by-daniel-goleman">Emotional Intelligence</a></em>, says that IQ is too narrow to predicate success. The implications of emotional intelligence, which is summarized as an understanding of your emotions and the emotions of other people, are profound in communication and many areas of life. “Emotional Intelligence is a master aptitude, a capacity that profoundly affects all other abilities,” says Goleman, “either facilitating or interfering with them.”</p>
<p>Graduates enter the workforce only to realize that co-workers hate them, less intelligent people are the ones receiving promotions, and sucking up to the boss doesn&#8217;t help personal earnings. The students have “hard skills” such as technical know-how, but they lack the “soft skills” like conflict management and <a href="https://www.towerofpower.com.au/89-social-etiquette-rules">social etiquette</a>. The transition for intelligent people from being goal-oriented to process and people-oriented is usually realized through experience.</p>
<blockquote class="alignright" style="width: 30%;">It&#8217;s not that people dislike you because of your intelligence; it&#8217;s that people dislike you because you&#8217;re rude, not understanding, or annoying to be around.</blockquote>
<p>If you have experience in hiring people, you know the importance of people skills. A person&#8217;s knowledge can be useless in some industries when the person has no people skills. You can have great ideas, theories, and solve complex problems, but if you cannot effectively communicate that material in a persuasive and exciting manner by relating to your fellow human, you face an uphill battle in whatever challenges you encounter. It&#8217;s not that people dislike you because of your intelligence; it&#8217;s that people dislike you because you&#8217;re rude, not understanding, or annoying to be around. The intelligent person with poor communication skills is insensitive.</p>
<p>Hopefully I can reveal the elusive obvious to you in this little exercise. I want you to think back to primary school or high school. Perhaps even college. Select the most memorable class to you.</p>
<p>I want you to categorize, and roughly rank, class members based on two sets of criteria: intelligence and popularity. You don&#8217;t need to go through every class member, but recall those at the end of each spectrum. That is, remember the smartest few in the class and the most popular few in the class. On a scale of one to ten, with ten being the highest, give a person a rank of ten in intelligence if you feel they were the most intelligent in the class. For the students who had lots of friends, give them a ten in the popularity category. Try to categorize roughly six students. If you have problems remembering, quickly write the ranks down on paper.</p>
<p>Now, with the students you have ranked in one category, rank them in the other category. So if you have ranked the smartest student as a ten in the intelligence category, give the person a rank you feel is appropriate in the popularity category. Do the same for students you ranked in the popularity category.</p>
<p>Now that you have several people in each category, think about the difference between the student-types.</p>
<h2>Genius-Failure Paradox</h2>
<p>Did you noticed a distinguishable difference in the students you ranked during the exercise? No difference may exist, but most who do this exercise notice the intelligent lack friends. The smartest were generally not very popular because they had poor social skills. Presumptuous? Likely, no.</p>
<blockquote class="alignleft" style="width: 30%;">Smarter, wealthier, or generally people who have feelings of superiority, refuse to seek help in dealing with people.</blockquote>
<p>All intelligent people do not have poor people skills just like all unintelligent people do not have good people skills. You may think, “But I know someone who is smart and great with people.” Good. So do I. Intelligence and people skills are not mutually exclusive characteristics. Having one does not mean you cannot have the other.</p>
<p>Academically intelligent people fail in predictable areas of their lives for predictable reasons. What makes matters worse is they avoid solving the dilemma because of pride. The <em>genius-failure paradox</em> describes that people who want to feel smarter, wealthier, or generally superior to others refuse to seek help in dealing with people. You can feel <a href="https://www.towerofpower.com.au/inferiority-complex-and-the-self-image">inferior</a> learning a skill like communication that you believe should be natural. To learn such a skill is an admission to your weakness and stupidity.</p>
<h2>How the Problem Begins in Childhood</h2>
<p>A study titled <em>Reading Difficulties, Behavior, and Social Status</em> published in the <em>Journal of Educational Psychology</em>, found that 81% of children referred to aggression and social behaviour as the number one reason for disliking another child. As children age, the researchers found that a child&#8217;s academic performance increased their peer acceptance.</p>
<p>The study also found that achievement and other factors are influential to peer acceptance. We do need to keep in mind that peer acceptance does not equate to only social skills. Peer acceptance can increase due to one variable that is completely unrelated to communication. What we can take from this study is that right from the beginning of our social interactions, we are liked or dislike based on our behaviour and social skills.</p>
<p>Herpreet Kaur Grewal in an article titled <em>Lack of Social Skills Can Make Poor Even Poorer</em>, refers to a study done by the Institute for Public Policy Research. The study confirms that the economy makes interpersonal skills as important as academic skills. Grewal says, “Those with good social skills born into poor families are 14% more likely to be well-off by age 30 than a similarly under-privileged person with average social skills.” The study presents a few interesting points that are worth noting for the purpose of this article.</p>
<p>Firstly, social skills and other communication skills were found to be more important later in life. Maybe you&#8217;ve experienced the same thing. When you were young, you could get away with yelling at other kids. You could even fight with little or no repercussions. Should you punch someone at work in the face tomorrow (I hope I haven&#8217;t given you any ideas) because of your inability to resolve conflict, the quality of your professional and personal life will suffer.</p>
<p>A second finding of interest to us is that the best way children can develop the communication skills required for life are through organized activities. These groups should have children of diverse ages, experiences, and interests, as well as adult leaders that provide guidance to the young group. The adult leaders typically have a goal they want the children to achieve together. Team sports are a good example of activities that fit the described criteria to help children develop their social skills. Even for mature adults, interacting with diverse individuals improves their communication skills because it requires a person to adapt and understand different people.</p>
<p>The implications of these findings on this article are vague, but I present them to you for your curiosity. Do smarter people participate in fewer organized activities that fit the criteria of developing children&#8217;s social skills? Do smarter people participate in more singular extra-curricular activities like learning to play a musical instrument? Is their a trade-off between social interaction and increasing your intelligence? Do the less-intelligent individuals spend their time in these socially-beneficial activities instead of studying? </p>
<p>One thing we do know is that <a href="https://www.towerofpower.com.au">social skills</a> and other communication skills need to be frequently practiced. While people can naturally have the gift of the gab, be emotionally intelligent, or easily win friends, communication skills atrophy without use.</p>
<p>Poor communication skills can put you in a dangerous cyclic effect. Poor communication deters you from situations that require those skills, further decreasing your social skills. If a boy has poor communication skills during developmental years because he did not participate in activities like football that Grewal speaks of as important for social development, he can struggle to get out of the rut due to the cyclic effect of avoiding social situations.</p>
<h2>Common Mistakes Smart People Make in Communication</h2>
<p>Intelligent people solve problems with their superior logic. The individuals use rational thinking to eliminate problems. A dilemma arises when they attempt to solve an emotional problem with their logic.</p>
<p>The logic dilemma is partly given birth from an intelligent person&#8217;s love of information. Locating information makes life easier. With the Internet being a superhighway for information, intelligent people are inclined to read, learn, and analyse their issues via the World Wide Web. (Maybe that&#8217;s why you&#8217;re reading this article).</p>
<p>However, communication skills are <em>skills</em>. Communication skills are not information. Any skill develops through practice. If you are an intelligent person, I still want you to learn about communication skills, but know that acting on your knowledge is more likely to be a bottleneck in your personal development than gathering more information.</p>
<blockquote class="alignleft" style="width: 30%;">Intelligent people see problems and provide solutions – a harmful formula for human relations.</blockquote>
<p>Back to the logic dilemma, people are an illogical formula. If people were a formula they would be defined by 1 + 1 = 3. Logic and intelligence cannot explain the complexities of human emotion. Dale Carnegie, author of <em><a href="https://www.towerofpower.com.au/review-of-how-to-win-friends-and-influence-people-by-dale-carnegie">How to Win Friends and Influence People</a></em>, emphasizes the importance of emotion in human relations and the little influence logic has on our behavior. “When dealing with people,” says Carnegie, “remember you are not dealing with creatures of logic, but with creatures of emotion.” </p>
<p>In my <em><a href="https://www.towerofpower.com.au/secrets/">Communication Secrets of Powerful People</a></em> program, I define two distinguishing behaviors of people that fall into the logical trap. Firstly is a common mistake we all make: we point out the obvious. Stating the obvious is frustrating and emotionally ignorant. Some examples include:</p>
<ul>
<li>“Breaking up with a guy is tough. Don&#8217;t worry, there&#8217;s the right man for you out there somewhere.” This starts well, but then the person says the emotionally-ignorant obvious.</li>
<li>“I can&#8217;t believe you burned my toast. That&#8217;s stupid.” Do you really think he or she burned the toast on purpose?</li>
<li>“Wow. I&#8217;m so sorry to hear about the burglar breaking into your car. You really should have locked your doors.” Thanks for the advice&#8230; Idiot!</li>
</ul>
<p>The second common logical mistake is making factual statements. People make the factual statement mistake when they talk about an emotional issue with logic and rational. An indicator of this type of mistake is when the respondent says, “You don&#8217;t get it” or “You&#8217;re missing the point”.</p>
<p>As an example of the factual statement mistake, Jill is talking to her good friend Michael, an intelligent guy, about her recent break up. Jill begins to “open herself up” and discuss her broken relationship. The emotions she communicates are uncomfortable to Michael. As is common with smart people, Michael perceives Jill&#8217;s affliction and his own discomfort in clear terms. He does not see muddled emotions. He sees pain; not resentment and anguish; or hatred; not partial likeness and hatred.</p>
<p>Michael wants to resolve Jill&#8217;s hurt. In his black and white world, Michael sees clear emotions, problems, and provides a solution. He thinks giving her advice is best for her wellbeing. He may use his intelligence to give advice, provide reassurance, or create some other <a href="https://www.towerofpower.com.au/secrets/">communication barrier</a>. Intelligent people see problems and provide solutions – a harmful formula for human relations.</p>
<p>The logic-driven communication used by Michael frustrates Jill. Jill isn&#8217;t after a solution; she wants someone to empathize with her and understand what she feels. Michael is too intent on resolving problems and providing advice.</p>
<p>People want to emotionally connect with you. You cannot connect and make friends, however, when you erect an emotional barrier with advice and factual statements. To overcome this problem, I strongly recommend you get the <a href="https://www.towerofpower.com.au/secrets/">Communication Secrets of Powerful People</a> program then read chapters 9 and 10.</p>
<h2>Combating Emotions with Logic</h2>
<p>People today think they need to conquer their emotions. The smart, possibly think this more so because of their problem-solving habits and intellect. <a href="https://www.towerofpower.com.au/myths-and-dangers-of-self-help">Popular self-help myths</a> lead us to believe that emotions like depression and anger must be manipulated to achieve happiness. </p>
<p>Goleman says, “Even the most academically brilliant among us are vulnerable to being undone by unruly emotions.” Take for example, anxiety. The smart often try to suppress an emotion such as anxiety with self-talk (“I shouldn&#8217;t be worried about this”) to free themselves from what they do not want to feel. The secret <a href="https://www.towerofpower.com.au/social-anxiety-disorder-cure">cure to social anxiety</a>, however, is acceptance of anxiety and doing what you are afraid of. Through this action day-by-day you can live on purpose. Goleman says that our fears, anxieties, anger, and emotions guide our everyday lives.</p>
<p>When intelligent people cannot resolve an issue, they may complain and blame others for the outcome. Their knowledge and past experience in solving problems causes them to look beyond themselves to explain why the problem remains. Even when they blame outsiders, a smart person may conclude that because a problem in unsolved, it cannot be solved or it is not worth the effort to solve.</p>
<p>Pat Wagner from <em><a href="http://www.pattern.com" target="_blank" rel="noopener noreferrer">Pattern Research</a></em>, a Colorado company that provides organisations with a communication programs, says smart people tend to convert their self-diagnosed failings into virtues. They use their intellect to convert emotional weaknesses into strengths. Wagner terms them as <em>smart flaws</em>.</p>
<p>One particular smart flaw I used that Wagner mentioned was not starting a conversation because it would be a waste of time. The real reason I didn&#8217;t start a conversation was my fear. I was scared ****less. Now I am more aware of my most common smart flaws, I stop myself in my tracks when I use them then identify the real reason why I rationalize my behavior. Whenever I do not talk to someone because “it is a waste of time”, I now realize it could be because I am not dealing with my emotions. I maybe hiding: the fear of talking to strangers, feelings of unhappiness, or the anxiety that I will be boring.</p>
<p>Another emotional weakness with smart people – particularly guys when they want to approach a woman – is fear. “A smart guy&#8217;s strength is his mind,” says <a href="https://www.towerofpower.com.au/review-of-double-your-dating-by-david-deangelo">David DeAngelo</a>, a dating coach for men. “His weakness is often his emotions. Smart guys are often immobilized by fear.”</p>
<p>Women wonder why men struggle to walk up then talk with them even when a woman sends obvious signals of interest that she wants to chat. A guy&#8217;s analytical mind switches on immobilizing him from action. A thousand crazy scenarios and potential problems race through his head in psychological war.</p>
<blockquote class="alignright" style="width: 30%;">The problem for intelligent people who think a lot is they think a lot.</blockquote>
<p>The analytical mind has its purpose. The mind has served humanity well in the past to get us where we are today. It has identified predators, threats, and immediate dangers.</p>
<p>The problem for intelligent people who think a lot is they think a lot! They tend to plan everything before taking action, which causes them to lose spontaneity and be boring. Such behavior may result in neediness, validation, and indecisiveness.</p>
<p>In social situations, over-analysis is a killer mistake. Intelligent people try to <a href="https://www.towerofpower.com.au/how-to-not-care-what-people-think-of-you">mind-read people in conversations</a>. They micro-manage their interactions based on analytical feedback. This drives their fear and uncertainty in conversations.</p>
<p>The next time you catch yourself micro-managing your conversations and worrying what the other person thinks, remember the other person is likely to be more concerned with what you think about them. Remind yourself that you cannot mind-read – and trying to do so only creates anxiety. Live in the moment more often and you will notice people naturally attract to you.</p>
<p>A few last points I want to make on logical strength and emotional weakness deal with conversation. We hunger for emotional connection in conversations. We love drama, fun, and controversy. Facts, logic, and technical subjects are often boring and too complex. The emotional side of conversations engage people. Academically intelligent people may focus too much on logical topics. Women are especially interested in any type of drama. Watch their eyes light up when you talk about the latest celebrity fashion stuff ups and other popular dramas.</p>
<p>Another emotional weakness, in addition to the subject of conversations, is the vocabulary used. Academics often use technical vocabulary to prove their intelligence – a killer of rapport. Simple, duh-duh, language is more effective than technical linguistics and non-methodologically circumstantial language that homosapiens find distateful. The same goes for writing to keep people interested. I try to write in a casual way – similar to how a conversation goes; not technical stuff, things, and other types of stuff, you know? This last reason is why so many great findings in academic journals go hidden for years. The general public cannot be bothered reading jargon.</p>
<p>On that last point of being too technical for people, something that may interest you is how some people write emails to me. I teach communication, but that does not mean being technical, using complex vocabulary, and trying to be intelligent helps build rapport. You can tell the difference. Here&#8217;s one example of a technical email I received last week:</p>
<blockquote><p>Dear Joshua. Allow me to extend my formal gratitude in your beautiful array of teachings&#8230;</p></blockquote>
<p>The intent behind such emails is great. The problem when you speak in jargon is the person you talk or write to does not feel connected with you. Lots of organizations fail hard with this principle when handling complaints.</p>
<p>Let&#8217;s compare that email example with this one:</p>
<blockquote><p>Hey Joshua. Thanks heaps for the articles. I&#8217;ve learned that&#8230; You&#8217;ve helped me improve my relationship with my partner because&#8230;</p></blockquote>
<p>Can you sense the difference? The last example is more friendly, but not overly casual. The person in the first example who appears intelligent does not “connect” because they are too technical. Even if you are intelligent and have a complex vocabulary, use terminology the other person uses to build rapport. Do not try prove your intelligence. We want to improve your communication skills, not boost your ego.</p>
<h2>A Little-Known Secret to Learn Communication Skills</h2>
<p>Take a moment to imagine you have traveled back in time to the Stone Age with a smart friend. You and your friend arrive amongst a tribe when two saber-toothed tigers approach. What choice do you make: 1) Do you get help from your intelligent friend? or 2) Do you rely on tribe members that are intelligent as your dog back home, but you know they have spent their lifetime surviving and adapting to the environment?</p>
<p>Our trip in time to the Stone Age shows us that intelligence does not equate to survival and other important skills. Stone Age dwellers were far from the level of intelligence people have today. I remember hearing a strange statistic that the decisions we make when reading a newspaper (such as skimming sections, understanding an article, and selecting what to read) in one day exceeds the total decisions made by prehistoric people in their lifetime.</p>
<blockquote class="alignleft" style="width: 30%;">Intelligence doesn&#8217;t equate to effective communication skills.</blockquote>
<p>Intelligent people must acknowledge their expertise is limited. You cannot be an expert in everything. Intelligence does not equate to effective communication skills. A person from the Stone Age is sure to teach you something. Instead of being right, concede you do not know everything about communication.</p>
<p>Find the first steps you need to take to develop expertise in an area of your interest – even from someone of less intelligence. If you are interested in how to hold a conversation, the dumbass you hate may teach you a lot. Find what you need to do first then take the next step.</p>
<h2>The Attitude You Need to Develop an Amazing Life</h2>
<p>What happens to intelligent people who struggle in their social life? They keep quite. Intelligent people are habituated in solving problems, being an expert, and working things out themselves so they refuse to ask for help. They choose to freeze themselves with fear and uncertainty than ask someone about social skills. There are several interesting reasons for rationalization and smart flaws.</p>
<p>Not in all cases, but smart people look down on less intelligent people. No way will an intelligent person ask someone less intelligent for help. If the intelligent person is also wealthy, not in a million years. To seek help from someone with less intelligence is demeaning to the ego and a sign of weakness.</p>
<p>People of less intelligence are not inferior. Their friends are not weird or immature. These are smart flaws. I sometimes catch myself thinking that someone with less intelligence or less skill cannot teach me. What a dangerous lie that is. You can learn from someone with an IQ of 60. Accept it. You will be more desirable when humbling yourself.</p>
<div class="bonusboxleft">
<p class="bonusboxheading">Boost Your EQ</p>
<p>Follow this short cheat-sheet to boost your emotional intelligence and become better with people:</p>
<ol>
<li>Think emotions, not logic. Humans are emotional creatures. Putting emotions in your limelight enables you to deal with them.</li>
<li>Focus on people&#8217;s needs. That is how you manage emotional situations and persuade people.</li>
<li>Withhold advice. Give a listening ear instead.</li>
<li>Compliment people. Praise makes people feel great.</li>
<li>Develop self-awareness to be more people-aware. Tune into your anxiety, fear, anger, sadness, and joy.</li>
<li>Accept your emotions. Stop beating yourself over certain emotions.</li>
</ol>
</div>
<p>When helping an intelligent person improve their communication, it is good to explain how their expertise will strengthen when their communication skills strengthen. Dale Carnegie talks about appealing to those characteristics you want in others to create those characteristics. Intelligent people know they are smart. One such statement in appealing to those good characteristics for changing the intelligent person&#8217;s behavior would go along the lines of, “You and I know you&#8217;re an intelligent person. Improving your communication is another way of showing people your intelligence, expertise, and good skill-set.”</p>
<p>Another explanation of why smart people do not seek help is that social skills are assumed to be natural. People skills can be a laughable skill to develop. If you need to develop your people skills, you could be labeled as a “loser”. Intelligent people cannot risk humiliation when they ask for help. They need to maintain their feelings of importance.</p>
<p>It is easy to talk about the necessity of seeking help, but seeking help is tough. No one by their own can gather the life skills to overcome personal problems. There is no shame in seeking help; only shame in not seeking help.</p>
<p>Quietening your ego proves your expertise more than stubbornness. People will be attracted to you when you are not obsessed with being right. Asking for advice is a secret technique to make people feel important and increase your personal magnetism. Withholding your intelligence can win you friends, even if you do not play dumb like Arthur Schopenhauer suggests:</p>
<blockquote><p>It is a real recommendation to be stupid. For just as warmth is agreeable to the body, so it does the mind good to feel its superiority; and a man will seek company likely to give him this feeling, as instinctively as he will approach the fireplace or walk in the sun if he wants to get warm. But this means that he will be disliked on account of his superiority; and if a man is to be liked, he must really be inferior in point of intellect.</p></blockquote>
<p>There are millions of lessons waiting for you to be discovered in conversations. Listen, empathize, and make friends to discover the lessons. Then you will be smart.</p>
<p>(I have posted people&#8217;s comments from an older version of the article below.)</p>
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