<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>ToP &#187; conflict avoidance</title>
	<atom:link href="http://www.towerofpower.com.au/tag/conflict-avoidance/feed" rel="self" type="application/rss+xml" />
	<link>http://www.towerofpower.com.au</link>
	<description>Building Powerful People</description>
	<lastBuildDate>Thu, 10 Nov 2011 07:03:42 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.3.1</generator>
		<item>
		<title>How and When to End a Long-Term Relationship</title>
		<link>http://www.towerofpower.com.au/how-and-when-to-end-a-long-term-relationship</link>
		<comments>http://www.towerofpower.com.au/how-and-when-to-end-a-long-term-relationship#comments</comments>
		<pubDate>Tue, 25 Oct 2011 08:40:37 +0000</pubDate>
		<dc:creator>Joshua Uebergang aka "Tower of Power"</dc:creator>
				<category><![CDATA[Assertiveness]]></category>
		<category><![CDATA[Interpersonal Relationships]]></category>
		<category><![CDATA[assertive techniques]]></category>
		<category><![CDATA[boredom]]></category>
		<category><![CDATA[conflict avoidance]]></category>
		<category><![CDATA[marriage]]></category>
		<category><![CDATA[reassurance]]></category>
		<category><![CDATA[relationship break up]]></category>
		<category><![CDATA[respect]]></category>
		<category><![CDATA[responsibility]]></category>
		<category><![CDATA[say no]]></category>

		<guid isPermaLink="false">http://www.towerofpower.com.au/?p=253</guid>
		<description><![CDATA[There&#8217;s likely a long-term relationship in your life you&#8217;re better off ending right now. It could be your marriage, but more likely a partner you&#8217;ve been seeing or a toxic friend. But how do you know when you should end a long-term relationship? When you know it&#8217;s best to finish it, what can you do [...]]]></description>
			<content:encoded><![CDATA[<p><span class="dropcap">T</span>here&#8217;s likely a long-term relationship in your life you&#8217;re better off ending right now. It could be your marriage, but more likely a partner you&#8217;ve been seeing or a toxic friend.</p>
<p>But how do you know when you should end a long-term relationship? When you know it&#8217;s best to finish it, what can you do to cut off a long-term relationship without having the person burn your house down? This article answers these questions.<span id="more-253"></span></p>
<h2>The Most Common Mistake Made in Ending a Relationship – and What to Do Instead</h2>
<p>The normal way to determine if you should end a relationship is a pro-con scale. You analyze what&#8217;s good and bad then weigh the points against each other. This creates the dilemma and confusion of when to terminate a long-term relationship. “No connection is there, but he&#8217;s so nice to me.”</p>
<p>Mira Kirshenbaum, in her book <em><a href="http://www.amazon.com/exec/obidos/ASIN/0452275350?_encoding=UTF8&#038;tag=toptop-20&#038;linkCode=ur2&#038;camp=1789&#038;creative=9325" target="_blank">Too Good to Leave, Too Bad to Stay</a></em>, describes the “ambivalence” we experience in relationships. There&#8217;s the good side of a relationship where you&#8217;re financially looked after or you&#8217;re not beaten. Then there&#8217;s the bad side where your needs are ignored, you&#8217;re emotionally degraded, or you&#8217;re with an addict. Positives exist but so do negatives causing the pro-con scale to not be of help in your final decision.</p>
<div class="pullqright"><span class="pullqstart">&#8220;</span>&#8230;use a diagnostic method much like a doctor uses symptoms to diagnose a disease.<span class="pullqend">&#8221;</span></div>
<p>The correct approach Mira suggests is to use a diagnostic method much like a psychologist uses criteria to classify mental disorders or a doctor uses symptoms to diagnose a disease. If your relationship exhibits certain symptoms – notably something like abuse – it&#8217;s diseased and your better off ending it.</p>
<h2>Advice For the Married Reader</h2>
<p>Nearly every book and article I discovered on this topic helps you decide if you should end a relationship from a selfish standpoint. The summary is: if you&#8217;re not happy, end it. A healthy marriage is more complex than that.</p>
<p>Marriages around the world end because men and women are unhappy then unwilling to honor their vows working through the inevitable challenges. One man thought he should end his marriage because he no longer loved his wife. “I just don&#8217;t love you” is not a sign the relationship should end. Love is a skill. You can learn <a href="http://www.towerofpower.com.au/the-heart-of-effective-communication-how-to-love-people">how to love people</a> to rebuild a relationship.</p>
<p>I believe marriage is another ballpark to what&#8217;s discussed here. What&#8217;s revealed is not intended to apply fully to marriage. I don&#8217;t want the signs of an ending relationship revealed below be reason for you to get out when things get tough. That&#8217;s selfish. The self doesn&#8217;t always precede others.</p>
<p>Two become one in marriage – your unhappiness doesn&#8217;t justify divorce. No marriage exists without the couple changing and working through problems.</p>
<h2>10 Signs of an Ending Relationship</h2>
<p>How do you know if your friendship or date is on the brink of finishing? Below are some symptoms of a dying relationship. If you spot several signs of an ending relationship, that alone is not enough reason to terminate it. The signs are just indicators of the current relationship condition:</p>
<ol>
<li>You break their boundaries. Respect is absent.</li>
<li>You&#8217;re more resentful than usual. This shows up in irritability and fighting over little things.</li>
<li>You fight less. Whatever happens, happens because you no longer care.</li>
<li>You jump to harsh conclusions. For example, your partner is late to arrive home from work so the thought of an affair crosses your mind.</li>
<li>You describe the person to someone in unflattering words. Similarly, if someone else belittles the person, you agree and feel satisfied.</li>
<li>You find yourself spending less and less time together.</li>
<li>You have chronic boredom. This means you do little together, aren&#8217;t having fun, and don&#8217;t enjoy each other&#8217;s company.</li>
<li>Promises aren&#8217;t kept.</li>
<li>The two of you remain at emotional opposite ends. This signals no rapport, a disconnect, and a lack of love. The relationship is weak when it doesn&#8217;t bother you the person is hurting.</li>
<li>You&#8217;re concerned you&#8217;ll find signs here that apply to your relationship.</li>
</ol>
<p>If you saw one or two signs in your relationship, don&#8217;t freak out, call the person up, and say it&#8217;s over in a crying mess. Let the signs be red flags for you to address. We all make <a href="http://www.towerofpower.com.au/top-15-dumb-mistakes-people-make-in-relationships">relationship mistakes</a> that can be solved.</p>
<p>What&#8217;s not a sign of an ending relationship is fighting. Conflict is healthy to have so it&#8217;s important you <a href="http://www.towerofpower.com.au/ways-to-resolve-conflict-when-others-avoid-it">resolve conflict when others avoid it</a>.</p>
<h2>7 Questions for When to End a Long-Term Relationship</h2>
<p>For our diagnosis, ask yourself the following seven questions. These are filters that indicate you should end the relationship:</p>
<ol>
<li><em>Has there been multiple occasions of physical violence in the relationship?</em> All violence is inexcusable. If you answered yes, get support, be safe, and leave. You deserve better than abuse.</li>
<li><em>Does the person have a behavior like an addiction that makes the relationship difficult to be in and they&#8217;re unwilling to change?</em> Most people are addicted to something. The questions to consider are: What? How destructive is it? And are they seeking help?</li>
<li><em>Were times ever good together?</em> The relationship may have been doomed from the start. The question gives you a higher perspective that current problems can be worked through. Keep in mind the cliché that people change so don&#8217;t forever clasp the past trying to recreate it.</li>
<li><em>Do you want to bring up important issues?</em> It&#8217;s good if you actually do it, but a desire to address an important issue is enough indication you care for the relationship.</li>
<li><em>Have you chosen a goal like a career move that must exclude the person?</em> There&#8217;s no reason to keep a relationship going when you&#8217;ve already decided the person being in your life is not viable. Be honest to yourself and them.</li>
<li><em>Aside from positive traits and current problems, do you and the person like each other?</em> Not an easy question to answer because it&#8217;s difficult to see through resentment.</li>
<li><em>If I told you it&#8217;s okay to leave, would you feel responsible for your decision, say yes, and be relieved?</em></li>
</ol>
<p>Having gone through the seven questions, do you think you should end the relationship? You may want to postpone cutting the relationship and instead correct the problem pulling you two apart. If the person behaves destructively, consider expressing what you expect from the person.</p>
<div class="pullqleft"><span class="pullqstart">&#8220;</span>Some less important relationships aren&#8217;t worth fixing.<span class="pullqend">&#8221;</span></div>
<p>Some less important relationships aren&#8217;t worth fixing. These are the ones you don&#8217;t care about. You&#8217;ll have dying relationships where the investment of time and emotional energy to revive the relationship is better spent elsewhere.</p>
<p>Another point to consider when ending a relationship is treating a new relationship as a separate issue. If you&#8217;re holding onto the person because you don&#8217;t want to be alone, you&#8217;ve got issues with single-dom that need to be faced. You can learn <a href-="http://www.towerofpower.com.au/topic/attraction">how to attract someone</a> so don&#8217;t let it blur judgment of your current relationship status. If you should end it, end it. Here&#8217;s how to do it.</p>
<h2>8 Steps to End a Long-Term Relationship</h2>
<p>Leslie Baxter from the University of Iowa in her <em>Strategies for Ending Relationships: Two Studies</em> paper analyzed how people end relationships. The communication researcher found that how you&#8217;ll end a relationship depends on relationship closeness and your perception of what caused the relationship to rot. Dating for one week and got cheated on? You may dump via an angry text and leave it at.</p>
<div class="bonusboxright">
<p class="bonusboxheading">10 Ways We End Relationships</p>
<p>Here are 10 ways we end relationships based on the research of Leslie Baxter:</p>
<ol>
<li>Evasion. Dumping your new date 101.</li>
<li>Direct dump. “It&#8217;s over. Bye.”</li>
<li>Justification. “Here&#8217;s why it&#8217;s bad&#8230;”</li>
<li>Betterment. “Here&#8217;s why we&#8217;ll benefit from splitting&#8230;”</li>
<li>Dating someone else.</li>
<li>Gossip. “I don&#8217;t like how he&#8230;”</li>
<li>Threats.</li>
<li>Blame. “I&#8217;m not the problem, you are.”</li>
<li>Mutual decision.</li>
<li>Time. Natural decay.</li>
</ol>
</div>
<p>If you don&#8217;t know how to end a relationship, I&#8217;ll give you a simple eight-step process. Most of the difficulty in doing so comes from you not wanting to hurt the person. Here you take responsibility for their feelings – a toxic trait. You need to release yourself of controlling other&#8217;s emotions and instead focus on being responsible for yours.</p>
<p>You can choose from the indirect and direct options. The indirect option is letting nature pull you apart. You stop doing nice things, you skip deep conversation, and time causes you to split. The direct option of splitting up face-to-face is more difficult. Use this process:</p>
<ol>
<li>Think through what the person will say. This isn&#8217;t to make you a rigid robot, but aims to put your best foot forward.</li>
<li>Get into a quiet place alone.</li>
<li>Begin by saying, “This isn&#8217;t easy for me to bring up because I know it&#8217;ll hurt you, but I need to do it.”</li>
<li>State your reasons without rambling. If the person wants more detail, they&#8217;ll ask for it. When you clearly give reason as to why you&#8217;ve ended the relationship, you help the two of you move on. Not understanding the justification for splitting up is possibly the number one reason someone fails to <a href="http://www.towerofpower.com.au/getting-over-a-relationship-break-up">get over a relationship break up</a>.</li>
<li>Be specific where possible (“The other day when you&#8230;” instead of “You don&#8217;t care for me anymore.”)</li>
<li>Expect and accept strong feelings from the person. He or she will feel rejected and likely deal with the emotion by making you feel guilt. Don&#8217;t let their game alter your stance.</li>
<li>Avoid reassurance (“Things will work out for you”). It&#8217;s a frustrating <a href="http://www.towerofpower.com.au/secrets/?sid=top-253">communication barrier</a> to hear and an attempt to stop the person from feeling hurt. Nothing you say will change their hurt.</li>
<li>Learn some techniques of <a href="http://www.towerofpower.com.au/how-to-say-no">how to say no</a> so you stand your ground.</li>
</ol>
<p>Stop driving yourself crazy. You know the signs of when to end a long-term relationship and how to do it so get off the fence and pick a side. If you choose to leave, you&#8217;ll look back in 1 year and be happy you made the decision.</p>
<p>If times are tough and you&#8217;ve decided to try make the relationship work, keep learning and developing your <a href="http://www.towerofpower.com.au/topic/interpersonal-relationships">relationship skills</a> and eliminating the <a href="http://www.towerofpower.com.au/secrets/?sid=top-253">12 communication barriers</a>. Relationships aren&#8217;t easy. That&#8217;s why they&#8217;re so satisfying.</p>
<img src="http://www.towerofpower.com.au/?ak_action=api_record_view&id=253&type=feed" alt="" /><h3>Other Articles That Might Help You</h3>
<ol>
		<li><a href="http://www.towerofpower.com.au/getting-over-a-relationship-break-up" rel="bookmark">Getting Over a Relationship Break Up</a><!-- (11.3)--></li>
		<li><a href="http://www.towerofpower.com.au/how-to-manage-stress-in-relationship-communication" rel="bookmark">How to Manage Stress in Relationship Communication: Keep Calm with Scientific Stress Management</a><!-- (10.8)--></li>
	</ol>

]]></content:encoded>
			<wfw:commentRss>http://www.towerofpower.com.au/how-and-when-to-end-a-long-term-relationship/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Ways to Resolve Conflict When Others Avoid It</title>
		<link>http://www.towerofpower.com.au/ways-to-resolve-conflict-when-others-avoid-it</link>
		<comments>http://www.towerofpower.com.au/ways-to-resolve-conflict-when-others-avoid-it#comments</comments>
		<pubDate>Mon, 30 Nov 2009 04:09:48 +0000</pubDate>
		<dc:creator>Joshua Uebergang aka "Tower of Power"</dc:creator>
				<category><![CDATA[Conflict Management]]></category>
		<category><![CDATA[Big Talk]]></category>
		<category><![CDATA[body language]]></category>
		<category><![CDATA[Carl Jung]]></category>
		<category><![CDATA[conflict avoidance]]></category>
		<category><![CDATA[criticism]]></category>
		<category><![CDATA[feelings]]></category>
		<category><![CDATA[Gary Harper]]></category>
		<category><![CDATA[nice]]></category>
		<category><![CDATA[personality test]]></category>
		<category><![CDATA[positive reinforcement]]></category>
		<category><![CDATA[praise]]></category>
		<category><![CDATA[proactive]]></category>
		<category><![CDATA[punishment]]></category>
		<category><![CDATA[quiz]]></category>
		<category><![CDATA[shadow image]]></category>
		<category><![CDATA[Thomas Crum]]></category>

		<guid isPermaLink="false">http://www.towerofpower.com.au/?p=204</guid>
		<description><![CDATA[If you want to resolve conflict instead of avoiding it, you&#8217;re a rare individual. Based on my observations and experiences, most people are conflict avoiders. To survive and thrive in the workplace, at business, and around family you must know how to deal with people who prefer to negate “negative feelings”; overlook the reality of [...]]]></description>
			<content:encoded><![CDATA[<p><span class="dropcap">I</span>f you want to resolve conflict instead of avoiding it, you&#8217;re a rare individual. Based on my observations and experiences, most people are conflict avoiders.</p>
<p>To survive and thrive in the workplace, at business, and around family you must know how to deal with people who prefer to negate “negative feelings”; overlook the reality of tension, disagreement, and resentment; and put a rosy-glow on everything. Conflict is unavoidable even to those who avoid it because our differences in culture, values, needs, and perspectives make us human.</p>
<p>If you or others aim for conflict avoidance, it isn&#8217;t avoided or somehow solved. Problems escalate, resentment builds, and relationships die. What gets avoided is a healthy workplace, a happy family, the true depths of human beings, and reality. You must therefore learn effective ways to resolve conflict when others prefer to pretend perfection.<span id="more-204"></span></p>
<h2>Why We Fear Fights, Feuds, and Fall Outs</h2>
<p><!--adsense--></p>
<p>The primary reason we avoid conflict is it&#8217;s scary. Why? By definition conflict is opposition, incompatibility, struggle. Not very sexy.</p>
<p>Avoidance is just one way to deal with a scary situation. Conflict creates a stressful environment that invokes primal responses of freeze, fight, fright, and flight for survival. We freeze to go undetected, fight to kill, respond with fright to intensify awareness, and take flight to live another day. Most responses in these categories lead to destructive interactions.</p>
<p>Your past experiences with conflict are likely the most painful moments of your life. Maybe conflict made you divorce, <a href="http://www.towerofpower.com.au/getting-over-a-relationship-break-up">break up with your partner</a>, quit work. It may even have lead to death because someone couldn&#8217;t handle a problem any longer. Is it any wonder people avoid conflict? Our hatred towards conflict is strong and real!</p>
<p>Conflict is often destructive, other times disruptive. Projects at work get delayed when disputes exist. A group momentarily stops enjoying a party when friends fight. A family shuts each other out for the remainder of the night after a disagreement over dinner.</p>
<h2>The Surprising Importance of Conflict Resolution</h2>
<div class="pullqright"><span class="pullqstart">&#8220;</span>Conflict is often destructive, other times disruptive.<span class="pullqend">&#8221;</span></div>
<p>The purpose of conflict resolution isn&#8217;t to avoid it. Conflict resolution aims to solve problems to met the needs and interests of each party to stop destruction, minimize disruption, and enhance the relationship. With this in mind, you can frame conflict in an inviting manner unlike the fear and frustration we normally associate with conflict.</p>
<p>“Conflict can be seen as a gift of energy,” said conflict resolution trainer and Aikido teacher Thomas Crum, “in which neither side loses and a new dance is created.” It can be a gift you love to receive. My friend and conflict mediator Gary Harper even has a great book titled <em><a href="http://www.amazon.com/gp/redirect.html?ie=UTF8&#038;location=http%3A%2F%2Fwww.amazon.com%2FJoy-Conflict-Resolution-Transforming-Workplace%2Fdp%2F0865715157&#038;tag=toptop-20&#038;linkCode=ur2&#038;camp=1789&#038;creative=9325" target="_blank">The Joy of Conflict Resolution</a></em>.</p>
<p>When you take the step of courage to resolve conflict, you enter a moment to understand another human at a deep level. Self-understanding occurs, creativity is stimulated, and relationships deepen in the face of conflict resolution.</p>
<p>Conflict rarely solves itself so you must be proactive about its resolution. I wish there were a way to totally avoid conflict and still get the benefits of resolution, yet there&#8217;s no such route. You can get a <a href="http://onlineprograms.lcu.edu/mshs/human-services-degree-masters-degree.asp" target="_blank">human services degree</a><!-- 18-10-2012 --> and make significant money solving family conflict because it&#8217;s difficult process to handle. What you need are the following <a href="http://www.towerofpower.com.au/topic/conflict-management">effective conflict management techniques</a> that transform fear, fights, feuds, and fall outs into resolution when others (and sometimes yourself) avoid conflict:</p>
<h2>1. Make it Known Problems Are Okay</h2>
<p>Perfection shuts down workplace and family communication fast. In response, managers and parents want small talk tactics to open up communication, but that&#8217;s like trying to light up a dark sewer with a match stick.</p>
<p>A core part of my <a href="http://www.towerofpower.com.au/bigtalk/?sid=top-204">Big Talk Training Course</a> helps you uncover what&#8217;s called the “shadow image” to truly open up group conversation. Once you know how to talk about the things people prefer to avoid, conversation effortlessly flows.</p>
<p>“<a href="http://www.towerofpower.com.au/why-people-remain-quiet-shy-and-non-assertive-the-benefits-of-passive-behavior-and-communication">Nice people</a>” block out their dark side where the shadow image resides. They suffer with communication by not feeling anger, sadness, or fear. Resentment, frustration, and an inability to deal with conflict surfaces because they refuse to deal with what they block out. They literally avoid parts of themselves by avoiding conflict.</p>
<p>An effective technique to bring the shadow image into the light is to let others know mistakes, problems, disagreement, and expression are not “okay”, but <em>needed</em>.  Mention differences, misunderstandings, and unmet needs will forever exist so it&#8217;s vital each of you talk about what you&#8217;re afraid to discuss. Tell them it&#8217;s normal to be in conflict, yet what&#8217;s rare is the healthy ability to face conflict.</p>
<p>You can say, “Problems, mistakes, and imperfections are good. We learn from them. They make us human. I need to know what you see and feel otherwise what affects you is ignored. Will you help each other with that?”</p>
<h2>2. Encourage Open Communication</h2>
<p>One way to encourage open communication is to make it known problems are okay. Other ways popular in the workplace, which can also be used with families and friends, are feedback channels.</p>
<p>A feedback channel I like is having a session each week or month where praise is shared and problems must be mentioned. Goals can be made where each coworker or family member must praise one thing and mention another subject that concerns him or her. Everyone is to share, <a href="http://www.towerofpower.com.au/topic/listening-skills">listen</a>, and avoid criticism to create a safe environment for expression.</p>
<p>Open communication is a good habit to practice. When an important issue rises, you are then prepared to face it and minimize conflict.</p>
<h2>3. Observe Body Language</h2>
<p>An effective technique to encourage open communication and face conflict when someone avoids it is to observe people&#8217;s body language. Emotions show through attitude, behavior, or expression. All three are nonverbally communicated.</p>
<div class="pullqleft"><span class="pullqstart">&#8220;</span>Even when a person avoids conflict, their emotions are visible through bodily expressions.<span class="pullqend">&#8221;</span></div>
<p><a href="http://www.towerofpower.com.au/topic/nonverbal-communication">Nonverbal communication</a> doesn&#8217;t just hint at what&#8217;s going on inside a person, it is what&#8217;s going on inside a person. Even when a person avoids conflict, their emotions are visible through bodily expressions. If a guy doesn&#8217;t say what he feels (“I am angry”), you&#8217;ll see the emotion in more potentially harmful ways of attitude and behavior like sarcasm, avoidance, gossip, and forms of addiction.</p>
<p>Comment on the specific body language signals you pick up on. If you just say, “You look frustrated. Is there something you want to tell me?”, the nice conflict avoider will reply, “No”. Be specific by saying, “When I said I need you to work overtime, you turned your head then rolled your eyes. It seems you were bothered by my request. That&#8217;s okay. Share with me what&#8217;s on your mind.”</p>
<h2>4. Lighten the Moment</h2>
<p>Life can get too serious. Lighten conflict when appropriate and people can more openly face differences.</p>
<p>Humor is one-way to reduce tension. In fact, humor is often a release of tension. One company owner in a meeting observed the secretary verbally dominate the marketing director Jim over a tactic to acquire customers. The owner interrupted his secretary: “Okay. We could settle this in the boxing ring, but the board of directors will probably fire me for employee abuse&#8230; What do you think Jim, about the tactic to acquire customers?”</p>
<p>Another way to lighten conflict is with a tactic from the first chapter of my <em><a href="http://www.towerofpower.com.au/secrets/?sid=top-204">Communication Secrets of Powerful People</a></em> program: use padded words. The technique softens what can be harsh. Examples of padded words include: “I feel there&#8217;s a small issue to face&#8230;”, “It&#8217;s not much, but I&#8217;d like to&#8230;”, and “Maybe we can&#8230;”</p>
<p>Do not overuse padded words otherwise it blurs the issue and causes your message to lose its intended meaning. Be aware that softening up conflict can be another form of avoidance. Balance the two by keeping it light yet be sure to address the issue.</p>
<h2>5. Provide Positive Reinforcement</h2>
<div class="bonusboxright">
<p class="bonusboxheading">Are You a Conflict Avoider?</p>
<p>Take the short quiz below to see if you avoid conflict. Do you:</p>
<ol>
<li>Think positively to solve problems?</li>
<li>Not talk about things you disagree over?</li>
<li>Hide feelings?</li>
<li>Depend on religion to solve relationship problems?</li>
<li>Believe talking about disagreements worsens a problem?</li>
</ol>
<p>If you answered “yes” to most questions, you&#8217;re probably a conflict avoider. Use the advice in this article to help you face conflict.</p>
</div>
<p>Conflict is avoided because of negative reinforcement. Attempts to change are met with defensive behavior resulting in learned hopelessness. Name-calling, ignorance of feelings, shouting, abusive tactics, and violence act as punishment to unconsciously tell someone, “Avoid similar situations in the future otherwise suffer again.”</p>
<p>The way to solve this using Skinner&#8217;s behavioral theory is to provide positive reinforcement. Do what you can to consciously and unconsciously make someone want to address conflict.</p>
<p>When someone takes the step into the scary unknown of open communication by confronting conflict, it&#8217;s important to reinforce the desired behavior with <a href="http://www.towerofpower.com.au/topic/conflict-management">effective conflict management techniques</a>. In the absence of these methods, you could end up making the conflict destructive and further reinforce the person&#8217;s patterns of avoidance.</p>
<p>You can also welcome different perspectives by asking for the person&#8217;s opinion. Listen then thank the person for expressing himself or herself. Everyone loves to feel listened to, understood, and appreciated.</p>
<p>Conflict avoidance doesn&#8217;t have to destroy your workplace, marriage, or family when you use the above five ways to deal with conflict. Just be sure to not avoid what I&#8217;ve given you.</p>
<img src="http://www.towerofpower.com.au/?ak_action=api_record_view&id=204&type=feed" alt="" /><h3>Other Articles That Might Help You</h3>
<ol>
		<li><a href="http://www.towerofpower.com.au/40-ways-to-make-a-good-first-impression" rel="bookmark">40 Ways to Make a Good First Impression</a><!-- (11.4)--></li>
		<li><a href="http://www.towerofpower.com.au/10-almost-guaranteed-ways-to-fail-in-life" rel="bookmark">10 Almost Guaranteed Ways to Fail in Life</a><!-- (9.4)--></li>
		<li><a href="http://www.towerofpower.com.au/16-email-mistakes-you-must-avoid-email-etiquette" rel="bookmark">16 Email Mistakes You Must Avoid: Email Etiquette</a><!-- (9.1)--></li>
		<li><a href="http://www.towerofpower.com.au/principles-and-tips-to-deal-with-difficult-people" rel="bookmark">Principles and Tips to Deal with Difficult People</a><!-- (7.5)--></li>
		<li><a href="http://www.towerofpower.com.au/controlling-people" rel="bookmark">Controlling People &#8211; Signs of a Controlling Person and How to Deal with Them</a><!-- (4)--></li>
	</ol>

]]></content:encoded>
			<wfw:commentRss>http://www.towerofpower.com.au/ways-to-resolve-conflict-when-others-avoid-it/feed</wfw:commentRss>
		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>How to Manage Stress in Relationship Communication: Keep Calm with Scientific Stress Management</title>
		<link>http://www.towerofpower.com.au/how-to-manage-stress-in-relationship-communication</link>
		<comments>http://www.towerofpower.com.au/how-to-manage-stress-in-relationship-communication#comments</comments>
		<pubDate>Wed, 18 Mar 2009 22:46:19 +0000</pubDate>
		<dc:creator>Joshua Uebergang aka "Tower of Power"</dc:creator>
				<category><![CDATA[Conflict Management]]></category>
		<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Parenting and Children]]></category>
		<category><![CDATA[Public Speaking]]></category>
		<category><![CDATA[aggressive]]></category>
		<category><![CDATA[anxiety]]></category>
		<category><![CDATA[binaural beats]]></category>
		<category><![CDATA[blame-game]]></category>
		<category><![CDATA[breathing]]></category>
		<category><![CDATA[conflict avoidance]]></category>
		<category><![CDATA[feelings]]></category>
		<category><![CDATA[react and respond]]></category>
		<category><![CDATA[relaxation]]></category>
		<category><![CDATA[responsibility]]></category>
		<category><![CDATA[stress]]></category>
		<category><![CDATA[workplace communication]]></category>

		<guid isPermaLink="false">http://www.towerofpower.com.au/?p=139</guid>
		<description><![CDATA[Not enough time to exercise, boss pushing for work to be completed, children are loud, bills to pay, shopping to be done, housework to do, partner asking for your help. To top it all off you&#8217;re suppose to be nice to people by communicating effectively with them in a confrontation? Yikes! Why It&#8217;s Hard to [...]]]></description>
			<content:encoded><![CDATA[<p><span class="dropcap">N</span>ot enough time to exercise, boss pushing for work to be completed, children are loud, bills to pay, shopping to be done, housework to do, partner asking for your help. To top it all off you&#8217;re suppose to be nice to people by communicating effectively with them in a confrontation? Yikes!</p>
<h2>Why It&#8217;s Hard to Communicate Well in Conflict When Stressed</h2>
<p>If you&#8217;re like me, you find it hard to communicate in stressful moments. Scientifically, it is impossible to communicate well when under stress. The body experiences a primal response that agitates people in conflict.<span id="more-139"></span> A stressed guy will tense his facial expressions, breathe shallowly, raise his voice, respond faster, and not think clearly. (If you controlled these, you wouldn&#8217;t be stressed). Not only does the tension hurt your communication, it also creates a viral effect as the emotional rigidity <a href="http://www.towerofpower.com.au/the-magical-science-of-emotions-emotional-contagion-mirror-neurons-and-the-high-road-to-happiness">infects those you talk to</a>.</p>
<p><!--adsense--></p>
<p>Conflict is probably synonymous for you with stress. To be in conflict with someone is to be stressed. For me, however, I can have my mental and physical tension under control so I can communicate effectively to improve my relationships. If I don&#8217;t manage my stress, it inevitably gets the better of me, as it will to you.</p>
<p>Stress makes us mentally ill. A psychiatrist could diagnose you with depression, mania, psychosis, bipolar disorder, or another mental illness when you are stressed. The difference between you and someone diagnosed with one of these mental health problems is the time you and they spend in those states. A person diagnosed with depression feels down for most of the day while you may temporarily be depressed only when you are under loads of stress. No wonder it&#8217;s difficult to communicate well when stressed.</p>
<h2>Fight, Flight, or Freeze Response</h2>
<p>Stress in conflict evokes the fight, flight, or freeze responses. An argument, disagreement, or confrontation elevates tension as you yell, withdraw, stand confused. You do things you later regret.</p>
<p>Aggressive behavior towards another person temporarily feels okay, but then reality kicks in as you feel even more stressed from hurting the person. When you are submissive as you try your best to hide the tension, your suppressed emotions eat at you, which then hurts your relationships.</p>
<div class="pullqright"><span class="pullqstart">&#8220;</span>A psychiatrist could diagnose you with a series of mental illness when stressed. No wonder it&#8217;s difficult to communicate well when stressed.<span class="pullqend">&#8221;</span></div>
<p>When under stress, your communication style will change in response to the situation. You can go from a cool, collected person one moment, yet when a stressful situation impinges your tolerable threshold your calm style can quickly shift to aggressive or submissive behaviors. What behavior you fall back on in stressful situations is the one comfortable to you in the past that offered momentary protection.</p>
<p>When someone has surpassed their tolerable degree of tension, telling them to get their act together or how ineffective their current communication is, does not work. It won&#8217;t work for you either. It&#8217;s human extinct to block out external factors, such as other people&#8217;s feelings, and listen to internal ones as your interpersonal communication skills decline. Better communication in intense conflict is a matter of managing stress otherwise it is next to impossible to deal with conflict.</p>
<h2>“What Did I Say?” – Memory Loss and Other Dangers of Stress</h2>
<p>Stress motivates us to take action, but it too often works against us. We yell, withdraw, or shut-down in tense communication. Our bodies produce cortisol, known as the “stress hormone”, to compel us into action. Without this double-edged hormone, we would accomplish little. If you are completely relaxed in conflict and untrained in good communication skills, you could overlook the problematic issue or give an unsympathetic response.</p>
<div class="bonusboxleft">
<p class="bonusboxheading">Signs of Stress</p>
<ul>
<li>Irritability</li>
<li>Depression</li>
<li>Poor judgment</li>
<li>Frequent worrying</li>
<li>Exhaustion</li>
<li>Ineffectiveness</li>
<li>Aches and pains</li>
<li>Inconsistent eating or sleeping</li>
</ul>
</div>
<p>Research has shown cortisol to improve cognitive functioning. Too much cortisol, however, causes impairment. If you have ever forgotten what you said in a verbal fight, cortisol has literally shut off short-term memory. Cortisol obtrudes neurotransmitters that are chemicals responsible for communication between neurons and other cells. That is why you can memorize a speech 50 times and forget it when you present it. A stressful crisis temporarily results in a blank mind.</p>
<p>Stanford neuroscience professor Robert Sapolsky found that cortisol also causes long-term memory loss. When the receptors for cortisol located in the hippocampus, the part of the brain responsible for long-term memory, gets flooded overtime, it melts like microwaved Swiss cheese. </p>
<p>The <a href="http://www.fi.edu/learn/brain/stress.html" target="_blank">affects of stress</a> are too numerous to list here. From rapid aging of the body and heart disease, to poor sleep and skin conditions, the effects are real. You need to learn techniques to manage your stress; not just for your communication, but also for your health.</p>
<h2>Stress Reduction Tips: 9 Key Lessons for Intelligent Stress Management</h2>
<p>Because we have primal responses that arise deep from within our neurology, we need to attack the issue at that level. Thinking positively or talking yourself through stress isn&#8217;t going to reduce tension. I have developed nine effective ways and techniques to manage stress that you can use to keep calm in stressful moments so you can communicate better and live a happier life:</p>
<p>1. <em>Prevention is the best cure</em>. The best technique to deal with stress is to stop it before it begins. Create the appropriate measures, boundaries, and strategies to interrupt rising tensions. If the tension between two people rises beyond a safe level, one strategy is to pause, walk away, punch a pillow, and take slow deep breathes before commencing the conversation. You can incorporate other stress management techniques listed below into your plan to be more calm in conflict.</p>
<p>2. <em>Accept your feelings</em>. Never tell yourself you shouldn&#8217;t feel what you do. Do not say, “I shouldn&#8217;t be feeling stressed right now.” You must accept your feelings otherwise they will persist or repress into forms that severely affect your mental health and ability to effectively communicate. When you accept your stress, you move one step forward to taking personal responsibility.</p>
<p>3. <em>Accept responsibility for how you feel</em>. It is tempting and too easy to release your stress on other people. Do not treat people inappropriately. If you treat people in a way they don&#8217;t want to be treated, you make them tense, which they will be happy to put back on you.</p>
<p>Blame can only make you more stressed because anxiety is directly related to events within your control. What is beyond your reach makes you anxious. If you blame a spouse for making you angry by yelling, the only visible solution to you is for your spouse to lower his or her voice. Your anxiety and stress will continue to rise because you have little direct influence over your spouse&#8217;s voice.</p>
<p>When you accept responsibility, you eliminate blame. You live in truth. You do not become a victim of others. You take control of your feelings. Your new levels of responsibility cause you to do something about how you feel.</p>
<p>If someone causes you stress, address the person. Explain to them how you feel, why you feel that way, and what can be done to fix the problem. Do not worsen the problem by blaming them for how you feel, but focus on the problem. Be problem-oriented; not person-oriented.</p>
<p>4. <em>Breathe</em>. When tension in your body rises, you automatically take shallow breathes. This is one of the first stages prior to full fight, flight, or freeze responses that hurt effective communication. When your stress levels rise, take several deep, slow breathes and you will instantly reduce your stress levels.</p>
<div class="pullqleft"><span class="pullqstart">&#8220;</span>Accept stress. Never tell yourself you shouldn&#8217;t feel what you do.<span class="pullqend">&#8221;</span></div>
<p>5. <em>Take time out</em>. A walk away is guaranteed to refresh your mind. Don&#8217;t call for the travel agent to book a Caribbean cruise though, because a temporary break is all you need. Go for a walk or workout at the gym. Be active to release hormones that counter stress. Exercise is the body&#8217;s emotional reset button.</p>
<p>Absence from the situation that created the tension takes your mind off the problem and gives you clearer thoughts to attack the problem. Be sure to address the problem after your time out, however, otherwise you will only have temporarily avoided the real issue.</p>
<p>6. <em>Be flexible</em>. Stress is like the sunrise and sunset. It is inevitable. It is a part of your human body. Therefore, the best way to deal with it is to change your behavior and communication.</p>
<p>Be soft; not brittle. Recognize signals of stress by reading people&#8217;s verbal and nonverbal language, then adjust yourself accordingly. Be flexible by going a bit out of your way for them to assist their temporary needs and wants. Don&#8217;t run around the world for them, but do be more aware and respondent of them. This can lead you to less stress.</p>
<p>7. <em>Discuss the problem afterwards</em>. Combine this tip with the prior tip of remaining flexible and you have two keys to manage tense people. You need to address the problem following the stressful moment otherwise destructive, repetitious behavior occurs. Also, if there is someone you know that finds it difficult to manage their stress in communication, you can refer them to this article by clicking the “ShareThis” link at the bottom of this article.</p>
<div class="bonusboxright">
<p class="bonusboxheading">Chemical Stress</p>
<p>Eliminate these four common substances that stress the body to give your body the best chance of relaxation in difficult times:</p>
<ol>
<li>Alcohol: In the short-term alcohol may relax; in the long-term, it can damage the body. Excessive amounts disrupt sleep.</li>
<li>Nicotine: Another temporary fix that causes long-term damage. Though a smoke may relax you, it raises your heart rate, creates shallow breathes, and causes additional harm that far outweighs its quick benefits.</li>
<li>Caffeine: Stay away from this stimulant. Substitute coffee for a drink containing less or zero caffeine like tea.</li>
<li>Sugar: Foods high in sugar spike glucose levels. Eat low GI foods like wholegrain breads instead of white bread.</li>
</ol>
</div>
<p>8. <em>Ask others about your responses in stressful moments</em>. You are to do this because you cannot provide an accurate self-assessment when stressed. Your short-term memory loss makes it impossible to recall information.</p>
<p>Also, an awareness of your behavior can trigger a pattern interrupt. If the person says you consistently yell when stressed, raising your voice can trigger an awareness that your stress needs to reduce before the conversation continues.</p>
<p>9. <em>Listen to binaural beats</em>. Discovered by Heinrich Wilhelm Dove in 1839, binaural beats describes the low-frequency pulsations in the brain created by different frequencies played into each ear. The brain integrates the two sounds to form a third sound that relaxes the mind.</p>
<p>In terms of stress, binaural beats is a miracle. A correctly made binaural beat will scientifically make your brain produce alpha waves, which is the same brain wave you have when resting. That wonderful feeling you have when lying in bed almost asleep can be produced by binaural beats. Imagine how better your life would be by simply putting on a headphone the next time you&#8217;re stressed as you enter a relaxed state at will!</p>
<p>If you&#8217;re after binaural beats, Paul Kleinmeulman has a good program that includes a series of binaural beats for different purposes. You can check out his program <a href="http://www.towerofpower.com.au/r/my-mind-shift-12-binaural-beats-audios.php?tid=topartstress" target="_blank">here</a>, where you will learn more about the proven science behind binaural beats, which can make you motivated, sleep better, intensify your focus, learn efficiently, and keep relaxed.</p>
<p>Conflict does not need to be synonymous with stress. Neither has to make you miserable. Stress can be a good thing – just like conflict is good for creativity, openness, and growth – when it is controlled with the above tips.</p>
<p>Your body experiences stress because it is threatened in conflict. Do something about it. You don&#8217;t want to feel the same way in a fight as you do when watching the Simpsons. Harness this primal response and you will be communicating more effectively in your next confrontation.</p>
<img src="http://www.towerofpower.com.au/?ak_action=api_record_view&id=139&type=feed" alt="" /><h3>Other Articles That Might Help You</h3>
<ol>
		<li><a href="http://www.towerofpower.com.au/how-to-manage-and-deal-with-an-aggressive-boss" rel="bookmark">How to Manage and Deal with an Aggressive Boss</a><!-- (15.6)--></li>
		<li><a href="http://www.towerofpower.com.au/the-complete-nonviolent-communication-nvc-process" rel="bookmark">The Complete Nonviolent Communication (NVC) Process for Compassion, Understanding, and Peace</a><!-- (14.2)--></li>
		<li><a href="http://www.towerofpower.com.au/the-benefits-of-communication-skills" rel="bookmark">The Benefits of Communication Skills</a><!-- (12.9)--></li>
		<li><a href="http://www.towerofpower.com.au/how-and-when-to-end-a-long-term-relationship" rel="bookmark">How and When to End a Long-Term Relationship</a><!-- (12.4)--></li>
		<li><a href="http://www.towerofpower.com.au/getting-over-a-relationship-break-up" rel="bookmark">Getting Over a Relationship Break Up</a><!-- (12.3)--></li>
	</ol>

]]></content:encoded>
			<wfw:commentRss>http://www.towerofpower.com.au/how-to-manage-stress-in-relationship-communication/feed</wfw:commentRss>
		<slash:comments>7</slash:comments>
		</item>
		<item>
		<title>Principles and Tips to Deal with Difficult People</title>
		<link>http://www.towerofpower.com.au/principles-and-tips-to-deal-with-difficult-people</link>
		<comments>http://www.towerofpower.com.au/principles-and-tips-to-deal-with-difficult-people#comments</comments>
		<pubDate>Mon, 23 Feb 2009 02:18:58 +0000</pubDate>
		<dc:creator>Joshua Uebergang aka "Tower of Power"</dc:creator>
				<category><![CDATA[Conflict Management]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Negotiation]]></category>
		<category><![CDATA[Parenting and Children]]></category>
		<category><![CDATA[active listening skills]]></category>
		<category><![CDATA[Big Talk]]></category>
		<category><![CDATA[blame-game]]></category>
		<category><![CDATA[Carl Jung]]></category>
		<category><![CDATA[communication barriers]]></category>
		<category><![CDATA[complaining]]></category>
		<category><![CDATA[conflict avoidance]]></category>
		<category><![CDATA[criticism]]></category>
		<category><![CDATA[dependency]]></category>
		<category><![CDATA[Difficult Conversations]]></category>
		<category><![CDATA[Edward Whitmont]]></category>
		<category><![CDATA[interdependent]]></category>
		<category><![CDATA[moralizing]]></category>
		<category><![CDATA[needs]]></category>
		<category><![CDATA[Nonverbal Communication]]></category>
		<category><![CDATA[power]]></category>
		<category><![CDATA[proactive]]></category>
		<category><![CDATA[responsibility]]></category>
		<category><![CDATA[Robert Greene]]></category>
		<category><![CDATA[sending solutions]]></category>
		<category><![CDATA[shadow image]]></category>
		<category><![CDATA[stubborn]]></category>

		<guid isPermaLink="false">http://www.towerofpower.com.au/?p=115</guid>
		<description><![CDATA[The investigative in-law. The bossy boss. The crying child. The nasty neighbor. The cranky colleague. You may prefer to categorize them all as “jerks”. The list of “jerks” that make life miserable go on. Fortunately, there are principles and tips to help you deal with difficult people. Principles do not change. Water is two hydrogen [...]]]></description>
			<content:encoded><![CDATA[<p><span class="dropcap">T</span>he investigative in-law. The <a href="http://www.towerofpower.com.au/how-to-manage-and-deal-with-an-aggressive-boss">bossy boss</a>. The crying child. The nasty neighbor. The cranky colleague. You may prefer to categorize them all as “jerks”. The list of “jerks” that make life miserable go on. Fortunately, there are principles and tips to help you deal with difficult people.</p>
<p>Principles do not change. Water is two hydrogen atoms and one oxygen atom – this will not change. The North poles of two magnets repel – this will not change. Gravity rips you down to Earth – this will not change. The unchanging laws of science are parallel to the unchanging principles and laws of communication to deal with difficult people.</p>
<p>If you have a difficult person in your life, you may think he or she is impossible to deal with, yet the person is not an impenetrable rock. It&#8217;s human! And humans follow laws of psychology and behavior you can benefit from. This article will provide you with judo-like principles to convert seemingly impossible forces of a difficult person into tips to effectively deal with them.<span id="more-115"></span></p>
<p><!--adsense--></p>
<p>The world is filled with stubborn people. The difficult people – and not so difficult – even think you&#8217;re at times difficult. Learn the following tips (taken from my <a href="http://www.towerofpower.com.au/secrets/?sid=top-115">Communication Secrets of Powerful People Program</a>) to deal with difficult people in your everyday life:</p>
<h2>What Doesn&#8217;t Work</h2>
<p><strong>Sending solutions</strong>. Common phrases that indicate solving include: “What if you&#8230;” “Stop doing&#8230; and start&#8230;” and “Why don&#8217;t you&#8230;” Telling people what to do does not work. <a href="http://www.towerofpower.com.au/4-reasons-advice-and-other-solutions-kill-relationships">Solutions are the problem</a>. The more you push solutions on people, the more they pull away from you and your suggestion. Real solutions, commitment, and desire for change come from participation.</p>
<p><strong>Moralizing</strong>. Common phrases that indicate moralizing include: “You should&#8230;.” “It would be good for you to&#8230;” and “Stop doing wrong&#8230;” Chapter eight of my program defines moralizing words as “using what is right and wrong, good and bad, black and white to further your logic.” Manipulation from guilt and other emotions that arise from moral words do not change difficult people – yet alone anyone.</p>
<p><strong>Complaints</strong>. “I wish Bill wasn&#8217;t so damn annoying.” Bickering is mental masturbation. Creation comes from being proactive. If you complain, you&#8217;re the difficult person. You become no better than the person you try to change.</p>
<p><strong>Criticism</strong>. People criticize to build change. “I&#8217;m results-focused. I criticize people to get things done.” Similar lines of thinking drive the <a href="http://www.towerofpower.com.au/secrets/?sid=top-115">12 communication barriers</a> (criticism, labeling, diagnosing, praise, orders, threats, questions, moralizing, advice, reason, reassurance, and deflecting). Avoid criticism because it is not charismatic persuasion. Criticism intensifies conflict. Criticized individuals feel diminished, unworthy, and less important.</p>
<h2>What Does Work: 10 Principles and Tips to Deal with a Difficult Person</h2>
<p>The following principles and tips are not short-term tricks to transform an annoying person. Endless articles have been written on the Internet that provide frivolous advice on this topic. When the core problem is addressed, however, colds get skipped and the cancer is cut out. The advice in this article gets down to the core of what really matters when dealing with a difficult person and does not change from situation because the advice is timeless.</p>
<p><strong>1. You see the world as you are</strong>. Stephanie Rosenbloom for <em>The New York Times</em> hit the heart of difficult people; or rather the people who think someone is difficult. Rosenbloom says the issue “is not the difficult people themselves. It is you.”</p>
<div class="pullqright"><span class="pullqstart">&#8220;</span>Problems transmute from your perception, then your reaction.<span class="pullqend">&#8221;</span></div>
<p>Most articles that provide tips to deal with difficult people focus on difficult individuals (“They&#8217;re the problem”); hence they miss the real problem (“You&#8217;re part of the problem”). You play a role in a difficult person&#8217;s behavior. Problems transmute from your perception, then your reaction. Carl Jung said we repress certain characteristics often due to our attempts to <a href="http://www.citypsychotherapy.org/2011/news/the-untouchable-within-jung-shadow-and-the-c-of-e-on-youtube" target="_blank">fit in with people</a>, which manifest in discomfort around people we repulse. Jungian psychoanalyst Edward Whitmont writes:</p>
<blockquote><p>“Ask someone to give a description of the personality type which he finds most despicable, most unbearable and hateful, and most impossible to get along with, and he will produce a description of his own repressed characteristics – a self-description which is utterly unconscious and which therefore always and everywhere tortures him as he receives its effect from the other person. These very qualities are so unacceptable to him precisely because they represent his own repressed side; only that which he cannot accept without ourselves do we find impossible to live with in others.”</p>
</blockquote>
<p>What characteristics in people do you hate most? What do these characteristics say about you? Who doesn&#8217;t find the person difficult? What can you learn from people who don&#8217;t find the person hard to face?</p>
<p>A chronically difficult person is rare. Your self-image makes people difficult. I strongly encourage you to notice as often as possible what you deny in yourself because this could be a repressed image, a shadow you see in others, that you have ignored in the past. “In the end,” says Rosenbloom, “the specialists say, we cannot control other people, only our response to them.” (The first chapter of my <em><a href="http://www.towerofpower.com.au/bigtalk/?sid=top-115">Big Talk</a></em> training course taps into this deep, dark psychological theory that stops us from enjoyable conversation. When you connect with your full self, it becomes easy to connect with people and make friends. This is cutting-edge material you can discover more about <a href="http://www.towerofpower.com.au/bigtalk/?sid=top-115">here</a>.)</p>
<p><strong>2. Lose the need to be right</strong>. When you enter a conversation with the intent to fix someone, you become difficult. Stephen Covey in <em><a href="http://www.towerofpower.com.au/review-of-the-7-habits-of-highly-effective-people-by-stephen-covey">The 7 Habits of Highly Effective People</a></em> says you must open yourself to be influenced to influence. Quit thinking you&#8217;re right because this drives your resistance to be changed and change people.</p>
<p><strong>3. Clear your heart, open your mind</strong>. Too often our experiences with people hurt our current conversations with them. It takes time for someone in your negative light to shift under a positive spotlight – even when the person hasn&#8217;t been difficult for a while.</p>
<p><a href="http://www.towerofpower.com.au/finding-the-art-of-forgiveness-how-to-forgive-and-be-forgiven">Forgive</a> to clean your heart then keep an open mind as to why someone is difficult. Stop hopping to conclusions by portraying the problem as the person&#8217;s difficulty. You blockade truth with judgments and fear of self-analysis.</p>
<p>Perhaps you are the problem, their father was diagnosed with cancer, or they are in financial trouble. Acknowledge that you do not – and will never – know all reasons why someone is difficult. An open mind that welcomes a person&#8217;s point of view to enter possible explanations for their behavior creates a cushion to soften harsh judgments.</p>
<p>Listen to the difficult person and let them express their point of view – it will help you see why they are difficult. This tip alone can be enough to deal with the person as you see the reason for their behavior. Listen honestly, actively, and empathically.</p>
<p><strong>4. Want difficult people</strong>. It&#8217;s scary, but wanting a bothersome person helps you. Difficult people create conflict – and this creates change. If organisms faced no challenges, they would have no reason to evolve. Difficulties challenge you, compelling you to evolve into a superior being.</p>
<p>Does this mean you can be difficult? No. There is people who find you difficult enough. The diversity of human nature brings with it differences that catapult humanity through difficulties.</p>
<p><strong>5. Be proactive, not reactive</strong>. Reactive persons blame circumstances for their reality. They reciprocate bad behavior. They reason other people need to change.</p>
<div class="pullqleft"><span class="pullqstart">&#8220;</span>The diversity of human nature brings with it differences that catapult humanity through difficulties.<span class="pullqend">&#8221;</span></div>
<p>Proactive persons create what they want regardless of constricting circumstances. Create a value in yourself to be proactive and treat people with respect. Once you stop reciprocating bad behavior, you feel proud, empowered, and in control of your life – regardless of whether you successfully handle the situation. Make the fundamental decision to commit to the advice given in this article.</p>
<p><strong>6. Be responsible, not a victim</strong>. Don&#8217;t blame people for how they make you feel. The degree you&#8217;re a victim of someone&#8217;s behavior controls the impact it has on you.</p>
<p>Take responsibility for how you feel. Prevent people from entering and exiting your emotional state at will. Eliminate blame to free yourself from a person&#8217;s difficult behavior.</p>
<p>You don&#8217;t have to be burdened by people&#8217;s problems. You will work towards a solution faster and be less emotionally exasperated when you lose the victim mentality and stop thinking people are villains. My friend Gary Harper has a <a href="http://www.joyofconflict.com/Articles/taming_the_dragon_lady.pdf" target="_blank">good article</a> on this where he also discusses similar principles to this article.</p>
<p><strong>7. Be problem-oriented, not person-oriented</strong>. Difficult people have a difficult problem and are trying to fulfill a need the only way they know possible. It seems elusive, but even they want to live in harmony.</p>
<p>People are not the problem. Focus on the problem and not the person. A helpful tip for this is to disassociate the problem from the person. Their behavior, even you, or something else is the problem.</p>
<p><strong>8. Find the unmet need</strong>. Difficult people have an unmet need. Whether somebody is angry, unhappy, depressed, loud, or anxious, they try to fulfill a need – though it is often done poorly. Notice a hidden need beneath someone&#8217;s difficult behavior, and you will see another human being. This will allow you to compassionately communicate. <a href="http://www.towerofpower.com.au/the-complete-nonviolent-communication-nvc-process">The Nonviolent Communication Process</a> is a model that gets you focused on, and fulfilling, other people&#8217;s needs and your own.</p>
<p><strong>9. Be interdependent</strong>. Dependency is unhealthy. To overcome this, self-help experts teach independence. According to most people, independence is health, freedom, and power. By itself, nothing could be further from the truth.</p>
<p>According to Robert Greene, author of <em><a href="http://www.towerofpower.com.au/review-of-the-48-laws-of-power-by-robert-greene">48 Laws of Power</a></em>, a powerful individual living in isolation destroys his power. John O&#8217;Neil in <em><a href="http://www.amazon.com/gp/redirect.html?ie=UTF8&#038;location=http%3A%2F%2Fwww.amazon.com%2FParadox-Success-John-R-ONeil%2Fdp%2F0874777720&#038;tag=toptop-20&#038;linkCode=ur2&#038;camp=1789&#038;creative=9325" target="_blank">The Paradox of Success</a></em> confirms Greene&#8217;s remarks. O&#8217;Neil says leaders and other individuals in powerful positions destroy their success and happiness with overt independence. Such persons do it all, have chronic obsessions with work and difficulties getting their mind off work, and easily become irritated by others who disagree with their decision-making. </p>
<p>A powerful communicator knows <a href="http://www.towerofpower.com.au/the-decision-tree-of-effective-leadership-to-create-freedom-and-independence">how to distribute decision-making for freedom</a>. He or she knows how to seek help because the person is not afraid to admit failure and learn. This is the interdependent standpoint you need beyond solitude. “When we try to pick out anything by itself,” said famed conservationist John Muir, “we find it hitched to everything else in the Universe.”</p>
<p>You don&#8217;t need to solve all problems by yourself. It sounds simple, but talking to a parent, manager, or human resource department is helpful. Other people bring knowledge, skills, and persuasive power to handle a difficult person. However, be beware of risks associated with making a private problem public. It&#8217;s your responsibility to respect a person&#8217;s privacy concerns, but at the same time you need to request another&#8217;s help when necessary.</p>
<p><strong>10. Be detached from an outcome.</strong></p>
<p>If the above tips and principles fail you, it&#8217;s not because they don&#8217;t work – it&#8217;s because you disobeyed them. The principles and tips given to you cannot fail because they are the foundations for good communication.</p>
<div class="pullqright"><span class="pullqstart">&#8220;</span>When you attach to an outcome, your rigidity causes resistance.<span class="pullqend">&#8221;</span></div>
<div class="bonusboxleft">
<p class="bonusboxheading">The Key Skill to Manage Difficult People</p>
<p>Listening is the most important skill to manage a difficult person. When you <a href="http://www.towerofpower.com.au/topic/listening-skills">actively listen</a>, you immediately implement many of the principles discussed in this article. Here are some key points to keep in mind to effectively listen that summarize principles of dealing with difficult people:</p>
<ol>
<li>Enter the present moment. Focus on the now, not the past or future.</li>
<li>Stop judging their words. Avoid solutions, criticism, and moral statements – even if you don&#8217;t verbalize them – because thinking such patterns affect your behavior.</li>
<li>Name the difficult behavior without judgmental evaluation. “You are angry” is right as opposed to “You are annoying”. This creates awareness to initiate change.
<li>Encourage emotional expression: “Tell me about what made you angry”. Resisting emotions causes them to persist and makes a difficult person more stubborn.</li>
</ol>
</div>
<p>If you lose the need to be right while remaining proactive, for example, you deal with the difficult person. Stop thinking the only way to deal with a difficult person is to change them, such desire only makes you difficult.</p>
<p>When you attach to an outcome by seeking a specific result from an interaction at all costs, your rigidity causes resistance. The most common outcome people attach to when they converse with a difficult person is their need to be right and change the person  (principle #2). Going into a conversation with the righteous intent to change a person guarantees failure. You must detach from an outcome.</p>
<p>If the principles and tips do not bring you the result you&#8217;re after, be prepared to walk away. Give the two of you some space to think the problems through. By doing this, you clear your heart and open your mind, remain proactive, and keep problem-oriented. A tough issue can be solved at a later time. Another day can bring different possibilities. Emotions, thoughts, and attitudes change all the time.</p>
<p>Unsuccessful <a href="http://www.towerofpower.com.au/topic/conflict-management">conflict resolution</a> of an issue with a difficult person can often escalate the problem, but adhere to these principles and tips to deal with a difficult person to make the difficult more manageable. “Many are stubborn in pursuit of the path they have chosen,” said Friedrich Nietzsche, “few in pursuit of the goal.”</p>
<p>(If you are reading this and found the above principles and tips to deal with difficult people helpful, you will enjoy my “Communication Secrets of Powerful People Program” where the principles for this article were extracted. <a href="http://www.towerofpower.com.au/secrets/?sid=top-115">Click here</a> to learn more about the program and how you can develop your communication skills to charismatically have cold-hearted persons wanting to change. You can also discover more about <em>Big Talk</em>, my training course that lets two persons openly and freely talk with one another, <a href="http://www.towerofpower.com.au/bigtalk/?sid=top-115">here</a>.)</p>
<img src="http://www.towerofpower.com.au/?ak_action=api_record_view&id=115&type=feed" alt="" /><h3>Other Articles That Might Help You</h3>
<ol>
		<li><a href="http://www.towerofpower.com.au/controlling-people" rel="bookmark">Controlling People &#8211; Signs of a Controlling Person and How to Deal with Them</a><!-- (20.9)--></li>
		<li><a href="http://www.towerofpower.com.au/review-of-difficult-conversations-by-douglas-stone-bruce-patton-and-sheila-heen" rel="bookmark">Review of Difficult Conversations by Douglas Stone, Bruce Patton, and Sheila Heen</a><!-- (13.6)--></li>
		<li><a href="http://www.towerofpower.com.au/how-to-manage-and-deal-with-an-aggressive-boss" rel="bookmark">How to Manage and Deal with an Aggressive Boss</a><!-- (11.3)--></li>
		<li><a href="http://www.towerofpower.com.au/how-to-not-care-what-people-are-thinking-about-you" rel="bookmark">How to Not Care What People Are Thinking About You &#8211; and Release Your People-Magnetic Self Into the Conversation</a><!-- (10.1)--></li>
		<li><a href="http://www.towerofpower.com.au/review-of-the-7-habits-of-highly-effective-people-by-stephen-covey" rel="bookmark">Review of The 7 Habits of Highly Effective People by Stephen Covey</a><!-- (9.8)--></li>
	</ol>

]]></content:encoded>
			<wfw:commentRss>http://www.towerofpower.com.au/principles-and-tips-to-deal-with-difficult-people/feed</wfw:commentRss>
		<slash:comments>18</slash:comments>
		</item>
		<item>
		<title>5 Truths About Fear: What Fear Doesn&#8217;t Want You To Know</title>
		<link>http://www.towerofpower.com.au/5-truths-about-fear-what-fear-doesnt-want-you-to-know</link>
		<comments>http://www.towerofpower.com.au/5-truths-about-fear-what-fear-doesnt-want-you-to-know#comments</comments>
		<pubDate>Sat, 13 Dec 2008 04:30:36 +0000</pubDate>
		<dc:creator>Joshua Uebergang aka "Tower of Power"</dc:creator>
				<category><![CDATA[Confidence and Fear]]></category>
		<category><![CDATA[Public Speaking]]></category>
		<category><![CDATA[action]]></category>
		<category><![CDATA[anxiety]]></category>
		<category><![CDATA[conflict avoidance]]></category>
		<category><![CDATA[fear of failure]]></category>
		<category><![CDATA[fear of rejection]]></category>
		<category><![CDATA[fear of success]]></category>
		<category><![CDATA[self-esteem]]></category>
		<category><![CDATA[social anxiety]]></category>
		<category><![CDATA[survival]]></category>
		<category><![CDATA[Susan Jeffers]]></category>

		<guid isPermaLink="false">http://www.towerofpower.com.au/?p=109</guid>
		<description><![CDATA[We fear being alone; we fear being crowded. We fear the doctor; we fear bad health. We fear the opposite sex; we fear not knowing the opposite sex. We fear making decisions; we fear not making an impact. We fear problems; we fear opportunities. We fear failure; we fear success. We fear job interviews; we [...]]]></description>
			<content:encoded><![CDATA[<p><span class="dropcap">W</span>e fear being alone; we fear being crowded. We fear the doctor; we fear bad health. We fear the opposite sex; we fear not knowing the opposite sex. We fear making decisions; we fear not making an impact. We fear problems; we fear opportunities. We fear failure; we fear success. We fear job interviews; we fear unemployment. We fear asserting ourselves; we fear not being heard. We fear being pushed; we fear being pulled. We fear breaking up a relationship; we fear staying in the relationship. We fear meeting someone; we fear meeting no one.</p>
<p>Wow! Talk about a crazy list of contrasting fears! The truth about fears is they are crazy and irrational. What fears do you experience that you think are unique? What fears drive you crazy?</p>
<p><!--adsense--></p>
<p>You can fear one side of the story and the other at the same time. It is possible to simultaneously fear talking to someone new and not meeting new people because fear hides the truth. I will reveal the truth about fear to you in this article.<span id="more-109"></span></p>
<p>The experiences fear gives you is a smoke screen. It makes you irrational. The acronym for fear is False Evidence Appearing Real. Fear does not want you to know the truth about itself and yourself.</p>
<p>Fear can immobilize your body. It paralyzes you from action and achieving what you want. You can want something, but fear sends what seems like a massive electromagnetic pulse through your body to shut down your ability to function. Unless you suffer from poor health, this is a facade, a survival mechanism to protect you from something that will not hurt you.</p>
<p>According to Susan Jeffers, Ph.D. in <em><a href="http://www.towerofpower.com.au/review-of-feel-the-fear-and-do-it-anyway-by-susan-jeffers">Feel the Fear and Do It Anyway</a></em>, there are five truths about fear. Whatever it is you fear, provided the fear is not physically dangerous like doing drugs, the following five truths apply:</p>
<h2>Truth #1</h2>
<p><em>The fear will never go away as long as I continue to grow.</em></p>
<p>Fear is a survival mechanism hardwired into the human mind that makes you think danger and pain resides in the darkness of the unknown. Our ancestors feared when they ventured into new lands because the environments were unfamiliar and potentially life-endangering. Fear will continue to <a href="http://www.towerofpower.com.au/how-to-not-care-what-people-are-thinking-about-you">protect you</a> as long as you grow emotionally and mentally. Do not want a fearless life if you desire to grow. As Thomas Leonard so bluntly put it: “Fear is natural. Be with it.”</p>
<div class="pullqright"><span class="pullqstart">&#8220;</span>It is far more comforting and exciting to experience growth and live in fear than to live paralyzed by fear.<span class="pullqend">&#8221;</span></div>
<p>Once you explore territory unknown to you, new fears arise. I know it is uncomfortable to hear that, but I am hear to tell you the truth about fear that it does not want you to know. It is more comforting and exciting to experience growth and live in fear than to live paralyzed by fear. Be excited to know that fear will exist if you live a life worth living.</p>
<h2>Truth #2</h2>
<p><em>The only way to get rid of the fear of doing something is to go out and do it.</em></p>
<p>Truth number two sounds contradictory to truth number one, but be assured that both truths are still truths. You fear because uncertainty looms over your ability to handle the situation. “Fear comes from uncertainty,” said William Congreve. “When we are absolutely certain, whether of our worth or worthlessness, we are almost impervious to fear.”</p>
<p>Fear will always exist in your life, but it does not have to exist in the things you do. When you do the thing you fear, whether it was a facade or not, you build confidence in your ability to handle the situation. Personal development expert Anthony Robbins said, “Do what you fear, and the death of fear is certain.” Action will conquer fear any day of the week, month, and year of your life. By acting in the face of fear, you transform the uncertain into the certain as the unknown becomes known.</p>
<h2>Truth #3</h2>
<p><em>The only way to feel better about myself is to go out and do it.</em></p>
<p>When ridden with fear, we reason that we will take action once we feel better about ourselves. “When I&#8217;m ready, I&#8217;ll&#8230;” “If I can&#8230; then I&#8217;ll&#8230;” “I&#8217;ll wait till I&#8217;m&#8230;”</p>
<p>You will not feel like a better person or build more self-belief in your ability until you do what you fear. Stop waiting for whatever it is you want to change! Change your ability to take action.</p>
<p>While self-esteem boosts you ability to take action, go the quicker and more direct route: take action to boost your self-esteem. Confidence builds on itself like a good financial investment leading to more positive feelings about yourself. You feel good about yourself when you dive into action. Stop wanting to be a fearless public speaker before speaking in public, for example. Do public speaking to become a <a href="http://www.towerofpower.com.au/topic/public-speaking">fearless public speaker</a>.</p>
<h2>Truth #4</h2>
<p><em>Not only am I going to experience fear whenever I&#8217;m on unfamiliar territory, but so is everyone else.</em></p>
<div class="pullqleft"><span class="pullqstart">&#8220;</span>We fear because uncertainty looms in our ability to handle what gets delivered to us.<span class="pullqend">&#8221;</span></div>
<p>It is comforting to hear truth number four. Reassuring statements have a danger to delude one from reality and the hard truth. Nonetheless, it is truth that everyone fears unfamiliar territory.</p>
<div class="bonusboxright">
<p class="bonusboxheading">Feel the Reality of Fear</p>
<p>Fear is not a tumor to be cut from your body. You will avoid doing what you&#8217;re afraid of as long as you reject fear and try to not feel it. Accept fear is your human response to the unknown.</p>
<p>To discover more about how you can overcome shyness and social fear in conversations, checkout my <a href="http://www.towerofpower.com.au/bigtalk/?sid=top-109">Big Talk</a></em> course. It is a groundbreaking course that teaches you the only way to deal with fear in conversations is to accept it.</p>
</div>
<p>Every public speaker and writer I know suffers, or suffered, from fears and insecurities over the judgments of other people. These are strong, powerful people who do not let their fears stop them from reaching their life&#8217;s mission.</p>
<p>Fear wants you to think it is a unique psychological problem, but it really is an educational problem. Those around you and those you envy also experience, or once experienced, what you fear. The insecurities you feel are unique to you, unites you with everyone.</p>
<h2>Truth #5</h2>
<p><em>Pushing through fear is less frightening than living with the underlying fear that comes from a feeling of helplessness.</em></p>
<p>Although fear encompasses uncertainty, the certainty of living a fearful life is scarier. The fear of being ill is scarier than seeing a doctor. The fear of having a divorce is scarier than addressing a tough relationship problem. The fear of having no friends is scarier than approaching someone.</p>
<p><!--adsense#articleright--></p>
<p>When you have a purpose greater than fear, you become courageous. “Courage is not the absence of fear,” said Ambrose Redmoon, “but rather the judgment that something else is more important than fear.” Create a life mission that is more important than fear to compel yourself to face things you previously were scared to confront.</p>
<p>Repeat each of these truths at least 20 times every morning and night. When you continually affirm the truth, you will accept it as truth. You will no longer be tricked by fear.</p>
<p>I am excited to finally reveal the truth about fear to you and how fear is False Evidence Appearing Real. Follow the five truths in this article and you will see the light that fear hides from your eyes. The truth exists, you just need to see it. Live a fear-filled life!</p>
<img src="http://www.towerofpower.com.au/?ak_action=api_record_view&id=109&type=feed" alt="" /><h3>Other Articles That Might Help You</h3>
<ol>
		<li><a href="http://www.towerofpower.com.au/review-of-feel-the-fear-and-do-it-anyway-by-susan-jeffers" rel="bookmark">Review of Feel the Fear and Do It Anyway by Susan Jeffers</a><!-- (16.1)--></li>
		<li><a href="http://www.towerofpower.com.au/how-to-not-care-what-people-are-thinking-about-you" rel="bookmark">How to Not Care What People Are Thinking About You &#8211; and Release Your People-Magnetic Self Into the Conversation</a><!-- (6.1)--></li>
		<li><a href="http://www.towerofpower.com.au/what-women-want-in-men" rel="bookmark">What Women Want in Men</a><!-- (4.2)--></li>
		<li><a href="http://www.towerofpower.com.au/inferiority-complex-and-the-self-image" rel="bookmark">Inferiority Complex and the Self-Image</a><!-- (4.1)--></li>
	</ol>

]]></content:encoded>
			<wfw:commentRss>http://www.towerofpower.com.au/5-truths-about-fear-what-fear-doesnt-want-you-to-know/feed</wfw:commentRss>
		<slash:comments>9</slash:comments>
		</item>
		<item>
		<title>Why People Remain Quiet, Shy, and Non-Assertive: The Benefits of Passive Behavior and Communication</title>
		<link>http://www.towerofpower.com.au/why-people-remain-quiet-shy-and-non-assertive-the-benefits-of-passive-behavior-and-communication</link>
		<comments>http://www.towerofpower.com.au/why-people-remain-quiet-shy-and-non-assertive-the-benefits-of-passive-behavior-and-communication#comments</comments>
		<pubDate>Fri, 21 Nov 2008 03:51:38 +0000</pubDate>
		<dc:creator>Joshua Uebergang aka "Tower of Power"</dc:creator>
				<category><![CDATA[Assertiveness]]></category>
		<category><![CDATA[Confidence and Fear]]></category>
		<category><![CDATA[Listening Skills]]></category>
		<category><![CDATA[aggressive]]></category>
		<category><![CDATA[approval]]></category>
		<category><![CDATA[conflict avoidance]]></category>
		<category><![CDATA[emotions]]></category>
		<category><![CDATA[guilt]]></category>
		<category><![CDATA[love]]></category>
		<category><![CDATA[nice]]></category>
		<category><![CDATA[passive]]></category>
		<category><![CDATA[passive-aggressive]]></category>
		<category><![CDATA[quiet]]></category>
		<category><![CDATA[responsibility]]></category>
		<category><![CDATA[selfish]]></category>
		<category><![CDATA[shame]]></category>
		<category><![CDATA[shy]]></category>
		<category><![CDATA[submissive]]></category>

		<guid isPermaLink="false">http://www.towerofpower.com.au/?p=71</guid>
		<description><![CDATA[I use to suffer from severe passive behavior and communication. I would not say what I wanted, escape confrontation because it was uncomfortable, dodge responsibility because I could be blamed, and generally sidestepped who I truly was as a person. I compromised my character. People interacted with a mask of behavior that protected my vulnerable [...]]]></description>
			<content:encoded><![CDATA[<p><span class="dropcap">I</span> use to suffer from severe passive behavior and communication. I would not say what I wanted, escape confrontation because it was uncomfortable, dodge responsibility because I could be blamed, and generally sidestepped who I <em>truly</em> was as a person. I compromised my character. People interacted with a mask of behavior that protected my vulnerable self.</p>
<p>Passiveness, otherwise known as submissiveness, is the opposite to aggression. Passiveness literally means detachment and acceptance. It is acted upon rather than acts on something. Passive communication involves “keeping under the radar”, “not sticking up for yourself”, saying yes when you really <a href="http://www.towerofpower.com.au/how-to-say-no">want to say no</a>, and overly “selfless behaviors”. While it is different to being shy or quiet, shy or quiet individuals are often passive.</p>
<p><!--adsense--></p>
<p>Amongst my reasons for passive behavior, is the benefits of passive behavior and communication, and why it is such a severe problem in families, the workplace, and human interactions. I want to share with you the deep reasons behind why people avoid “sticking up for themselves” and many other passive behaviors in this article. I believe once you understand this behavior, a powerful world is revealed before your eyes that would otherwise have remained hidden.<span id="more-71"></span> Like all the <a href="http://www.towerofpower.com.au/secrets/?sid=top-71">communication secrets</a> in my “Communication Secrets of Powerful People Program”, the things once hidden become visible to empower you to communicate powerfully with people.</p>
<h2>Adults&#8217; Contribution to Weak Behavior</h2>
<p>Parents, teachers, and adults in general are partly responsible for passive behavior and communication in children. At a young age – and continually in life – adults condition passive individuals to continue their submissive behavior through verbal rewards. Passive individuals receive praise for their selfless actions, keeping quiet, and not voicing their concerns.</p>
<div class="pullqright"><span class="pullqstart">&#8220;</span>Passiveness literally means detachment and acceptance. It is acted upon rather than acts on something.<span class="pullqend">&#8221;</span></div>
<p>A bully steals a toy from a young girl who does nothing about it. An adult observing the girl tells her she is nice for not doing anything and making the bully angry. A student sits in the classroom, not answering any questions. The teacher at a parent-teacher interview says to the child&#8217;s parents that the child is nice and quiet. A young boy is asked what he wants for dinner, but his brothers and sisters interrupt him by saying what they want. The young boy then says, “I&#8217;m happy with what the others want” to which his parent praise him for compliance and selfless.</p>
<p>These three examples demonstrate how people are trained to continue passive behavior. Overtime, the person&#8217;s occasional passive behavior shapes into a stringent passive personality. Soon enough, the person doesn&#8217;t defend his space, participate, or state his desires. What appears “nice” transforms into a severe, habitual communication and behavioral problem that sucks the life from the person and his relationships. It&#8217;s no wonder many people struggle to learn <a href="http://www.towerofpower.com.au/topic/assertiveness">assertive communication skills</a>.</p>
<h2>Behaviors in Conflict</h2>
<p>Conflict contains several reasons for passive behavior and communication. Passive individuals avoid conflict by remaining quiet as they avoid expressing their point of view.</p>
<p>A failure to express their point of view occurs outside of conflict – it is frequent in conversations and social interactions. When they are asked what they&#8217;d like, where they want to go, or what they want to do, they passively respond: “I&#8217;m happy with whatever you want”. Rarely are they truly happy with what the other person wants. While they say “I&#8217;m happy with whatever you want”, the truth of the matter is their decision (or indecision) comes from a <a href="http://www.towerofpower.com.au/how-to-not-care-what-people-are-thinking-about-you">fear of disapproval</a>.</p>
<div class="pullqleft"><span class="pullqstart">&#8220;</span>Passive individuals are praised for their selfless actions.<span class="pullqend">&#8221;</span></div>
<div class="bonusboxright">
<p class="bonusboxheading">Are You a “People-Pleaser”?</p>
<p>Virgina Satir, the mother of family therapy, coined the term “People-Pleaser” to describe individuals obsessed with making others happy. People-pleasers have toxic amounts of shame covered by being well-liked. They do this so others cannot see their defects.</p>
<p>Kelly Bryson over at Nonviolent Communication has a superb article to help people-pleasers that you can read <a href="http://www.nonviolentcommunication.com/pdf_files/people_pleasers_kbryson.pdf" target="_blank">here</a>. (It is in pdf format so you need <a href="http://get.adobe.com/reader/" target="_blank">Adobe Acrobat</a> to view the document.)</p>
</div>
<p>Another reason passive behavior is beneficial for people who disconnect themselves from conflict and conversations is blame-avoidance. A person that says, “I&#8217;m fine with anything you decide”, puts the final decision on somebody else. The passive person leaves the other person to select an option. When the option is undesirable, the passive person can readily and easily blame the decision-maker for their choice.</p>
<p>Yet another reason someone can behave passively and <a href="http://www.towerofpower.com.au/ways-to-resolve-conflict-when-others-avoid-it">avoid conflict</a> is their protection from others. Other people fight for the person, which often gets them what they want. Some people laugh, get angry, or ignore an aggressive person, but when someone cries, most people stop what they&#8217;re doing to give the crying person what they want to wipe away their tears. A habitual crier can be more manipulative than an aggressor.</p>
<h2>See the Price of Nice to Breaks Its Vice</h2>
<p>So far you have seen the beneficial reasons for passive behavior and communication. Up until now, it seems to be an attractive way of behaving. Fortunately, it is not because the behavior has many destructive outcomes. By learning the negatives of passive behavior, you can help yourself break free from submissiveness and become motivated to help other people assert themselves.</p>
<p>Common problems with passiveness include:</p>
<ul>
<li><em>Unsatisfying relationships</em>. Passive individuals are detached from their communication and relationships. They are completely disengaged from intimacy. They avoid intimacy because their authentic self is protected with the “nice guy” or “nice girl” mask.</li>
<li><em>Growth is thwarted</em>. Passive individuals create an environment where authentic feedback is not given or received. To critique a “nice person” makes the criticizer a guilt-ridden, bad person. Similarly, the nice person does not give feedback to other people, which limits their growth.</li>
<li><em>Induces shame in others</em>. Nice guys and girls manipulate others with guilt and shame. They avoid responsibility and giving feedback, making others feel shameful for their feelings towards the nice person. For example, the would-be receiver of a nice person&#8217;s feedback feels angry for not getting feedback then becomes shameful for feeling angry at the nice person. (The person is nice after all and it&#8217;s wrong to be mad at nice people.)</li>
<li><em>Others get irritated</em>. A guy, for example, forgoes his needs by molding himself into his lover&#8217;s ideal image. He thinks focusing on his partner is the relationship-healthy thing to do. The passive individual overtime, however, frustrates his partner with high compliance. His overt agreeableness leads to pity and irritation. It&#8217;s frustrating to be with someone who does not tell you what he or she feels or wants.</li>
<li><em>Selfishness</em>. Selflessness is selfish because the “selfless person” doesn&#8217;t have the capacity to act beyond oneself. It may sound contradictory to passive behavior, but the passive individual who lets others have their way robs oneself of happiness and love. The person is <a href="http://www.towerofpower.com.au/the-heart-of-effective-communication-how-to-love-people">unable to love others</a> because he or she holds resentment and frustration against those the person is selfless towards. People who give up their own lives to be loved by someone are often shocked when they discover the other person dislikes them for their plasticity approach to life.</li>
<li><em>Volcanic build up of resentment</em>. Forgo your own needs, avoid voicing your concerns, do not talk about yourself, and dodge confrontation – that&#8217;s a potent recipe for a life filled with resentment. All that pressure inside of you cannot remain hidden. Emotional eruptions eventually burst forth as seen in passive-aggressive behavior.</li>
<li><em>Passive-aggressive behavior</em>. I&#8217;ve heard marriage counselors incorrectly refer to passive-aggressive behavior as passive behavior, but behaviors like resentment and secret sabotaging can manifest from passiveness. Passive-aggressive behaviors include sarcasm, lying, and blaming. These behaviors are often expressed in sporadic outbursts to temporarily release the frustration of bottled emotions. Passive individuals are prone to flares of aggression. Momentary aggressive outbursts can occur because suppressed emotions suddenly gush to the surface. When I was overly passive, sarcasm was my common way of releasing anger from an inability to assert myself and express my feelings.</li>
<li><em>Lack of emotional control</em>. This is another paradoxical effect of passive behavior. Passive individuals think they manage their emotions through suppression, but the opposite results. Suppressed anger shows in many ways more harmful than if the person dealt with the emotion upfront. Suicide is the ultimate outcome of emotional suppression.</li>
</ul>
<div class="pullqright"><span class="pullqstart">&#8220;</span>Passive individuals are prone to flares of aggression. Momentary aggressive outbursts often occur because the person&#8217;s suppressed emotions suddenly erupt, gushing to the surface.<span class="pullqend">&#8221;</span></div>
<p>As you can see, there are many negative outcomes for passive behavior. While it can feel like an attractive behavior, it is very destructive for relationships and makes the passive person miserable. Passive behavior like aggression creates a win-loss or loss-loss outcome.</p>
<p>The powerful person, as outlined in my “<a href="http://www.towerofpower.com.au/secrets/?sid=top-71">Communication Secrets of Powerful People Program</a>” is not passive nor aggressive. The powerful person is assertive. The powerful person does not need to get his way on every occasion. He is occasionally aggressive and occasionally lets others have their own way, but when his personal space is trampled on, he does something to regain his space. While passive individuals don&#8217;t protect themselves, their possessions, or other people, the powerful person self-protects. A powerful person knows how to get what he wants while giving others what they want – this attracts people into his life.</p>
<p>You can become a powerful woman or man instead of living at the helms of other people and your circumstances. If you want to break through passive behavior, I encourage you to get my “Communication Secrets of Powerful People Program”. I have overcome the same problem of submissiveness, shyness, and quietness you&#8217;re trying to defeat. You can release your powerful self into the conversation and gain the respect you want by learning more about the program <a href="http://www.towerofpower.com.au/secrets/?sid=top-71">here</a>. If you want to defeat shyness forever, learn about my Big Talk course <a href="http://www.towerofpower.com.au/bigtalk/?sid=top-71">here</a>.</p>
<img src="http://www.towerofpower.com.au/?ak_action=api_record_view&id=71&type=feed" alt="" /><h3>Other Articles That Might Help You</h3>
<ol>
		<li><a href="http://www.towerofpower.com.au/the-four-parenting-styles-in-passive-aggressive-and-assertive-behavior" rel="bookmark">The Four Parenting Styles in Passive, Aggressive, and Assertive Behavior</a><!-- (38.7)--></li>
		<li><a href="http://www.towerofpower.com.au/the-benefits-of-communication-skills" rel="bookmark">The Benefits of Communication Skills</a><!-- (21.2)--></li>
		<li><a href="http://www.towerofpower.com.au/why-smart-people-have-poor-communication-skills-and-what-to-do-about-it" rel="bookmark">Why Smart People Have Poor Communication Skills &#8211; and What to Do About It</a><!-- (15.2)--></li>
		<li><a href="http://www.towerofpower.com.au/the-heart-of-effective-communication-how-to-love-people" rel="bookmark">The Heart of Effective Communication: How to Love People</a><!-- (14.4)--></li>
		<li><a href="http://www.towerofpower.com.au/how-to-not-care-what-people-are-thinking-about-you" rel="bookmark">How to Not Care What People Are Thinking About You &#8211; and Release Your People-Magnetic Self Into the Conversation</a><!-- (12)--></li>
	</ol>

]]></content:encoded>
			<wfw:commentRss>http://www.towerofpower.com.au/why-people-remain-quiet-shy-and-non-assertive-the-benefits-of-passive-behavior-and-communication/feed</wfw:commentRss>
		<slash:comments>21</slash:comments>
		</item>
	</channel>
</rss>

