I’m going to teach you what to say and do to win a fight. Sticks and stones may break your bones, but words will never hurt you with this street-wise 15-tip guide to shield yourself from verbal brutality:

1. Use mental rehearsal. Psychologists for years have known the power of rehearsing an event in one’s mind before the real thing takes place. By visualizing a conversation before it occurs, you become strong, stubborn, and unmoving to the faults of another person’s illogical logic.

If you know your spouse will accuse you of always thinking about yourself, shout back a time your partner was selfish. If you know your laziness will be sniped, think of all the times you were busy and overworked. Visualize exactly how you’ll start the conversation and counter-attack their moves to corner the person and guarantee yourself victory.

2. The best defense is the best offense. Keep this in mind at all times. Whenever you’re cornered, vulnerable, and prone to damage, enter rampage mode. The mindset here is to steal the ball from the person’s hands and go hard, doing as much damage as you can to make your initial actions look good.

Did your partner spot you sneaking a peak at that young waiter? Tell your woman you wouldn’t oogle at hot women if she wasn’t so boring. The guilt you’ve established in her will make you the victor.

Did your friend accuse you of stealing his beer? Tell him he shouldn’t be a jerk all the time.

Did your boss catch you snooping around on his laptop? You better put your boss in a defensive position before he can fire you. Tell him to let you go free otherwise you’ll report him for the stash of drugs you placed found in his drawer.

3. Dodge like a butterfly… then sting like a bee. When you must be defensive, get ready to dodge. Change topics if you feel you’re losing the fight. Default phrases to help you slide in another topic for discussion include, “That reminds me… “Speaking of…” “Funny you should say that because…” Laughter is another good tool that releases your tension and shows you don’t care even though you’re collapsing inside.

Politicians are your idols at dodging bullets. Model your favorite evasive politician by slipping in random comments that shift the conversational subject to something you desire to speak more of.

4. Build allies. Not all relationships are bad. Relationships are useful when ally parties join to fight for your cause. Establish an ally of coworkers to single out the problematic coworker. Reinforce your point to a stranger by teaming with friends. Martial arguments can be easily won when the children are on your side. With people comes protection and strength.

5. Generalize, distort, and delete what you hear. Good listening is poison to good relationships. Should you accurately hear what someone says, you might discover the truth and start connecting with the person. Yuck.

It’s best you minimize good listening by manipulating information intake with these three tactics:

1. Generalize. Turn one statement into an overarching belief with exaggerations that disorient your victim. They ask, “Can you do the dishes?” You say: “You always make me do the dishes”, “You never do the dishes”, or “All-the-time you control me”.
2. Distort. Alter what they say so they’re the villain and you’re the victim. They say, “I need you to be home on the weekend.” You say: “You don’t want me to have fun”, “You’re trying hard to make me avoid friends”, or “Man, you hate me”.
3. Delete. Simply skip important information. Ignorance is key here. “To succeed in life,” said Mark Twain, “you need two things: confidence and ignorance.”

6. Be extraneously attentive. Just because you should generalize, distort, and delete information when listening, doesn’t mean you fully ignore someone. It’s best you adhere to what teacher of conscious living Richard Moss said: “The greatest gift you can give another is the purity of your attention.” Give people your well-developed attention if you want to win a fight. Your motto here is to “Know more about the enemy than he knows about himself”.

One way to do this is to pick on intricate details that display the person’s imperfection. If you know a girl is insecure about her front teeth, tell her she’s an ugly Bugs Bunny. If a guy mispronounces a word, point it out. If your spouse stumbles over the carpet during an argument, call your uncoordinated other “clumsy”. Be attentive to drill out flaws.

7. Always be right. You’re a perfect human being. Everyone else is a jerk. The moment others learn this, your life will be easy. Until then, you must criticize and complain about other people’s (incorrect) opinions.

Ignore the principle of consistency. You’re not weighed down by past decisions because you’re a clear, rational human being. If other people fail to see how you’re right, it’s because they’re dumb.

If you’re explaining what one plus one equals – and you get it wrong – your job is to contend why one plus one equals a window or how it equals three because of synergistic principles.

8. Never fix a problem you made. Remember, you’re always right, which means whatever you do is how destiny is suppose to play out. Anyone that makes you think otherwise must be verbally stoned. Since there’s no modern day option of a public stoning, you can publicly humiliate them by drawing attention to their faults like how the person has wronged you.

Did your friend accuse you of stealing his girlfriend? It was hardly his girlfriend if she cheated on him. Don’t apologize or amend a mistake because that concedes defeat and makes you look weak. Apologizing has no benefits. It’s in your best interest to leave forgiveness to religious followers.

9. Be your own person never dependent on others. Weak people depend on others, but not you. You’re strong and independent. When you know people are untrustworthy and it’s a dog-eat-dog world out there, the only person you can trust is yourself.

If you want something to get done, it’s up to you. Getting other people to do things is slow anyway. Successful, happy individuals like Bill Gates do everything themselves to ensure things get done the right way.

10. Block out emotion. You’re an unemotional being because emotions have thwarted your survival in the past. Darwin would be proud of your unique evolution.

Crazed females, asylum attendees, and the weak are the ones controlled by emotion. Smart people are the best communicators because they communicate with logic. If another person gets emotional, it’s best you feign ignorance as it’s an attempt to derail you from supremacy. The only time you want to be emotional is when you repeat words at a louder volume.

11. Use superior vocabulary. No one can win an argument against you when you pick apart their delusional misconstructions of rationale at present. Slotting in large words within your vocabulary gives you the added benefit of talking longer, making you more likely to convince another person against his or her will.

12. Be respectful only when you’re respected. When you’re verbally punched, break the rules of good relationships. Throw in a low jab then bite the persons ear because their actions justify your retaliation. Only treat people well when they treat you well. Relationships are an Enron investment to be avoided. Minimize your costs in relationships when possible.

13. Advanced name-calling. Children call others names like “Stupid-head” and “Big ears”. You’re more mature. Use degrading terms, but give them a righteous foundation with clear logic. Think through an insult to leave your opponent prone to follow-up attacks.

14. Start a meta argument. You may run dry on ammunition leaving you with little to attack someone. In these desperate times, shift the argument to a meta state by arguing about how they’re arguing.

If they’re slow to respond to a point, use a Major Payne line, “Ta, ta, ta, today junior!” If they don’t change their mind, call them “thick”. If they misunderstand you, tell them they’re “ignorance is laughable”. With this infinite supply of ammo, you’re guaranteed to shoot down your enemy.

15. Walk away. If all the mentioned techniques fail to win you the argument, give up in disgust and walk away. The person is stubborn, not you.

If you hadn’t figured it out already, this article was a fun jab at our bad habits amidst conflict. If you read just one tip nodding your head in agreement and planning your next conquest, your people skills are in need of serious surgery. Please for your own sake, get my Communication Secrets of Powerful People program.

Other Articles That Might Help You

1. How to Correctly Apologize
2. The Complete Nonviolent Communication (NVC) Process for Compassion, Understanding, and Peace

In the first three parts of the course you learned the power of apologizing, common mistakes and barriers in apologizing, and how to correctly apologize. We have nearly covered all you need to know for a successful apology to heal relationships from pain. In this part, it is time to learn the art of forgiveness to build the roof of emotional freedom to protect, empower, and encapsulate what you have learned in this course.

Let’s look at how apologizing and forgiveness work together. Up until now in the course, we have focused on apologizing and emotional healing. What do you do if a person is unwilling to forgive? Are there certain communication skills you can use to help the person forgive you or should you move on instead and accept the person’s unwillingness to forgive you as their problem? How can we forgive others and start experiencing more happiness, success, and enjoyable relationships as a result of forgiveness?

The Ugly Duckling: Dealing With Unforgiveness and the Odd One Out

There once was an ugly duckling who felt unrelated to his brothers and sisters. His difference frustrated him. While his brothers and sisters were a lovely white color, he was the odd one out with gray-colored feathers. To make him more different, he was large and clumsy. One day the duckling had enough of being rejected so he ran away from home.

One year later, the once ugly duckling – now a young swan – saw many white swans swimming in a pond. The young swan admired their beauty, waiting to be rejected like the other times in his life. To his surprise, the swans welcomed the young swan as part of their group. They declared him to be the most beautiful swan of them all.

Over the years I’ve come to notice that while there are laws and principles that govern how to get the most out of communication, quite a few times an ugly duckling exists. This ugly duckling is the exception to the group. I will read, learn, apply, change, and reapply skills in my life; yet there always appears to be the exception when a skill doesn’t work – a reaction doesn’t take place, for example, or words aren’t received the right way.

There are skills you can use to get a desired response, to get people doing what you want, and to build healthy relationships, but the skills often have an exception like the ugly duckling. Psychology is about categorization and understanding, but even psychologists know they cannot categorize humans. With the complexity of human behavior, it is impossible to establish unbreakable skills that work every time. The ugly duckling for you right now could be the person who is unwilling to forgive you or the circumstance where you are unwilling to forgive.

There will always be people who never accept your apology and refuse to forgive you. If you have planned, taken responsibility, used good timing, explained yourself, and sympathized (as taught in the earlier lesson on how to correctly apologize) and the person does not forgive you, move on. You can only do so much. I still encourage you to put the following skills to use that will help the person find forgiveness, but be prepared to move on and not expect anything in return. Life is too short to be burdened by people’s miseries and resentment.

Provided you’ve done everything in your power and the person is yet to forgive, the person’s unforgiveness is his or her problem. He or she will be burdened by the grudge more than you. Moreover, if you move on, the person maybe willing to accept your apology at a later time.

Where’s Your Awareness?

It is easy to blame others for not doing something they should have done, but this is an illusion. We all think, feel, and behave the best we possibly can at any point in time. Whether you lose a peaceful attitude as you lash out in an argument or miss an easy goal in soccer, hockey, or football, you always achieve your best. You may feel you could have done better in past situations, but the truth is: you did your best.

I once struggled to agree with this principle. When I learned this the first time, I was astounded and felt compelled to disagree with it due to my conditioning from sport coaches, family, and others who use to tell me, “Come on. You can do better than that!” This is partly true.

Your best performance is based on your present level of awareness. A sports coach who revs up his players about not doing their best is still right, yet this is misinterpreted. The sports coach who yells at his players stimulates a new awareness that they are not trying their hardest. While the players underperformed, they still did their best. What the coach does is create a new awareness in the players, which allows them to do better than their prior performance.

Applying this law of awareness to our communication and relationships, we have different perceptions, understandings, and experiences – which forms our current awareness – than one another. This creates conflict as someone gets frustrated over someone else not having similar awareness.

Forgiveness and healing is impossible if one’s level of awareness is not high enough. No one can act beyond their present awareness. Awareness applies in being conscious of the fault at hand and knowing the art of forgiveness. A greater awareness can be created from learning the skills and mindset one must have to forgive, which leads to problem identification and a solution.

Someone may not forgive you because they are unaware of the secret art of forgiveness you are discovering in this article. By shifting their awareness, you can transition them into forgiveness, opening their mind with what could occur from emotional healing.

Effects of Not Forgiving

Forgiveness is not limited to religion (though religious individuals probably see a lot similarities and power with the advice in this article). Forgiving others and giving an effective apology to be forgiven creates emotional freedom – one reason forgiveness is seen by many in spiritual terms.

The root of evil, negative actions, grudges, anger, resentment, hatred, and envy begin with unforgiveness. It may seem religious to you, but rejecting someone else’s apology and not forgiving them leads to these effects. Anger is not bad, for example, but you can easily feel angry by resenting something from the past.

Should not forgive someone over one issue, there is enough potential in the resentment and anger generated from that problem to damage your life. That’s right. Just one, single, solo, individual, lone grudge is enough to ruin someone’s life. You can live in anger, misery, and resentment because one grudge causes other things in your life to crumble around you.

To demonstrate how one issue can damage a person’s whole life, I’ll use an example many people struggle to handle: their upbringing. You may have never talked about this problem with anybody your entire life. You may have been abused by your parents at an early age or perhaps they made some wrong decisions that negatively affected you. Let’s say you have experienced such a problem from your parents.

The mistake they (or your mother or father alone) made hurts you deeply, generating severe emotional pain. You hold this mistake against your parents. Even though you forgive everybody else – and your parents on other problems – you cannot forgive your parents for this one problem. Though you are now someone who forgives everyone because you have learned from this course that you need to forgive others, you have been unable to forgive your parents for how they raised you. As a result, you constantly live in anger and resentment. One issue is enough to make your entire life unhappy.

You cannot afford to let this happen by not forgiving others. Do not be that person who cannot forgive. Clear your mind by clearing the other person’s slate of mistakes. Forgive every person, on every issue, every time – or suffer the negative effects of resentment. To do this, there is one principle in the secret art of forgiveness I live by that changed my life and will change yours as it allows you to forgive others over issues you thought were insurmountable.

The Secret Art of Forgiveness – Whose Canvas is It?

I believe there is one true life-changing secret in finding the art of forgiveness. There is one mindset that changed my life forever and allowed me to start forgiving, healing pain, overcoming problems, letting go, eliminating the blame-game from my life, and truly getting on with life.

Are you interested in creating a master piece by forgiving others? Are you ready to begin painting your life and taking control of how you feel? Are you willing to no longer let the past mistakes of other people make you angry, frustrated, and resentful? Are you interested in teaching others how they can apply this secret art of forgiveness so they can forgive you?

When you do not forgive, you probably think your resentment hurts the person who hurt you. You hold unhappiness and painful memories against people who inflicted pain on you in an effort to reciprocate their damage.

The art of forgiveness lies in knowing your hurtful attachment to the past does people no harm – it only hurts your wellbeing. Throw your grudges on the ground by acknowledging that what you do to make people unhappy only makes you unhappy. The gun you fire is off target and the recoil blasts into your face. You are not messing up somebody’s piece of art; you are scribbling on your masterpiece. Once you acknowledge the resentment you hold hurts you more than it hurts others, you change your life.

You can only forgive someone when you make the choice to be happy instead of right. If you see the person as having done wrong and you are right, you will forever be tied to painful emotions. The art of forgiveness is not about who is right and who is wrong – it is about making the choice of happiness over righteousness. Only then do you become free from a painful past. You will at last paint your life the way you want.

Forgiving a person does not “let them off the hook”. It doesn’t mean you accept or condone the person’s behavior, or trust the person. What forgiveness does mean is a clean future in the face of a dirty past. In part three of this course I said:

“If another person holds the bitter memories and resentment of your mistake against you, the person has not forgiven. It is almost humanly impossible, however, to forget another’s mistake. Forgiveness heals the past releasing ill will against the person. Not forgetting provides a memory of the pain that guides future actions. Forgiveness and forgetting are closely knit together, yet define entirely different things.

“An apology is successful when it is accepted and the mistake no longer is held against you. The person may not forget your mistake, but he or she forgives you and no longer resents you for the mistake or uses it to manipulate you. Resentment, frustration, anger, gossip, bitterness, ill will, and other outward manifestations of hatred are erased upon a successful apology. Someone with these emotions possibly signals the person has yet to forgive.”

Forgiveness is not easy, but by acknowledging the only person you hurt with resentment is yourself, you relinquish pain and relish the happiness you were born to experience – which may lead the person to forgive you for your mistakes.

If someone is yet to forgive you, make sure you have entirely forgiven them then communicate that you thought you were hurting them by not forgiving, but you only hurt yourself. What you are doing with this technique is educating the person in an indirect manner about the art of forgiveness so your passive advice is not rejected. It will increase the person’s awareness of forgiveness so they more likely accept your apology and forgive you. “To forgive is the highest, most beautiful form of love,” said Robert Muller, a well-known advocate of world peace. “In return, you will receive untold peace and happiness.”

More Materials to Create the Art of Forgiveness

The information I have given so far is enough to help some people forgive others, apologize, and encourage others to forgive, but here are additional sources and tips to find the art of forgiveness:

• Check out the many powers of apologizing. Doing this will create massive amounts of pleasure to motivate yourself to apologize, forgive, and free yourself from resentment.
• “I know what you said Josh, but I can’t forgive my enemies. What do I do?” You only hurt yourself when you fail to forgive. You don’t have to forget the past, but you need to release resentment. Cry about it to purge resentment. You hurt enemies more by forgiving them than bottling up your resentment. Nothing makes your enemies more satisfied than seeing you beat yourself over an issue you inaccurately think hurts them. Oscar Wilde was quoted in saying, “Always forgive your enemies. Nothing annoys them so much.”
• We are full of mistakes. Acknowledging this helps you see someone’s mistake as them being a typical human. A mistake-filled life is natural so we all need forgiveness to heal our past.
• Are your expectations of the person too high? Expectations determine satisfaction. If your expectations in the person are too high, you set yourself for a hard fall. Unreasonable expectations lead to unreasonable circumstances where it can be difficult to forgive the person for not meeting your expectations.

As you apply parts of the course, the skills will become more natural to you. Where you once would hide beneath your pride, guilt, or resentment as you fail to apologize and forgive, you will now create emotional freedom. Even when an ugly duckling arrives in your life, you can now forgive and encourage others to forgive.

People you apologize to will feel loved by you from the open communication. You will experience happiness and inner peace, freeing yourself from guilt, anger, resentment, and other forms of bitterness. You will at last take advantage of the powers of apologizing. Put away your pride, bring out your apologies, and forgive people.

Links to all four parts of this course, “Freeing Yourself From Mistakes and Pain: A Four Part Course On Apologizing and Emotional Freedom”:

1. Power of Apologizing
2. Barriers and Mistakes in Apologizing
3. How to Correctly Apologize
4. Finding the Art of Forgiveness: How to Forgive and Be Forgiven

Other Articles That Might Help You

1. The Power of Apologizing
2. How to Correctly Apologize
3. Barriers and Mistakes in Apologizing
4. The Heart of Effective Communication: How to Love People
5. Getting Over a Relationship Break Up

Part three of this course provides you with many tips, techniques, and pieces of advice to help you correctly apologize. The advice I’m about to share with you will help you in ways beyond an apology. The tips can be applied to many areas of your life and communication as you will soon see.

What It Means to Correctly Apologize: To Be Forgiven and Forgotten?

Some people think apologizing correctly is as simple as saying “sorry” for a mistake. This is a shallow understanding of what you need to achieve in an apology. The goal of apologizing – and what I define as “apologizing correctly” – is when the person you hurt accepts your apology and forgives you. The person neither rejects your apology by saying something like “no need to apologize” nor holds the mistake against you. Things do not necessarily return to the way they were before.

It is beyond the purpose of an apology to make your relationship stronger, indifferent, or worse because these outcomes depend on the severity of the mistake. If you keep screwing up by making mistake after mistake, you’ll have successfully apologized when the person forgives you – but it doesn’t mean your relationship is the same as it were before the mistake.

There is a lot of confusion about the old phrase “We must not forget; but we must forgive”. We know forgiveness is a must. Without it, the person unwilling to forgive emotionally suffers – often leaving the person who did the damage unscathed. But where does forgetting sit in a successful apology? Should we aim to have our mistakes forgotten by those we hurt?

If another person holds the bitter memories and resentment of your mistake against you, the person has not forgiven. It is almost humanly impossible, however, to forget another’s mistake. Forgiveness heals the past releasing ill will against the person. Not forgetting provides a memory of the pain that guides future actions. Forgiveness and forgetting are closely knit together, yet define entirely different things.

An apology is successful when it is accepted and the mistake no longer is held against you. The person may not forget your mistake, but he or she forgives you and no longer resents you for the mistake or uses it to manipulate you. Resentment, frustration, anger, gossip, bitterness, ill will, and other outward manifestations of hatred are erased upon a successful apology. Someone with these emotions possibly signals the person has yet to forgive.

Now that a successful apology is defined, I feel it’s important to note that apologizing correctly can only do so much. There is no iron-clad, fool-proof, guaranteed technique to successfully apologize. Sometimes you need to suffer through your mistakes and bear the punishment. Apologizing can sometimes be a bandage on a wound to help heal the pain. If the wound is repeatedly reopened, it is not the bandage’s fault, but the person who inflicted the pain. Most people can forgive you so many times before they lose trust in your. They cannot forget the pain you have caused them. A reoccurring problem needs to be dealt with instead of expecting an apology to make amends.

Though apologizing correctly can be difficult, use the following tips. You will fix your mistakes, repair your relationships, and initiate emotional healing and freedom. Master these tips and you will be equipped with the tools to repair emotional damage from your mistakes.

Plan

Plan what you’re about to say by thinking your apology through beforehand. Prepare yourself to give a sincere apology. You can also write down your apology to clarify your thoughts so you increase the chances of it being a success.

When intense emotions fly everywhere in a situation, such as in a heated argument, it’s hard to think of what you want to express – yet alone say it in a constructive manner. Intense emotions blind you to constructively express your thoughts. Plan your thoughts before going “live” with your apology to increase the likelihood of a successful apology. A plan gives you guidelines to act from – helping you remain on track and not deviate with relationship damaging statements too common in emotionally intense situations.

The same lesson in planning carries over to help you achieve life goals. Success stems from the seeds planted with planning. Don’t take this advice lightly. Planning nurtures golden relationships.

Responsibility

Admit you hurt the person. Your innate social intelligence will give you an intuition or feeling when you hurt someone. If you hurt the person by saying something offensive, admit that you made the mistake. Don’t say, “You shouldn’t be offended by what I said.” Avoid a non-apology (from part two on barriers and mistakes made in apologizing), which involves blaming the other person while simultaneously giving a poor apology. Here are non-apology examples:

• “I apologize to those I hurt because of their loss.”
• “I’m deeply sorry for those who I may have offended.”
• “Please take my apology if you were offended by what I said.”

These examples appear to be apologies, yet are attempts to avoid responsibility. Own up to the mistake and take responsibility regardless of your intentions and whether it truly hurt the person. The little voice that tries to take you away from accepting responsibility and apologizing is your ego. Egos are filled with deceitful lies and pride trying to deter you from responsibility.

Timing

For a little problem you need to apologize straight away and prevent it from growing into a big one. It’s very simple. If you accidentally step on someone’s foot, obviously you should say “sorry” straight away instead of apologizing at a later time. (I’m sure the person will think you’ve got some serious problems if you write an apology for stepping on their foot.)

For a more serious problem, take the time to get in a good environment where you can honestly apologize and they can safely respond. Don’t cause more pain by “going into a boiling room” by trying to apologize when the two of you have red-hot emotions.

In addition, it may be necessary to give the person time after your apology. You can have all the right ingredients for a meal, but time is needed to cook the ingredients. Provide the person with extra space to let him or her come to terms with what happened. Letting your apology seep in could be what makes your apology successful.

Explain

Why did you make the mistake? You are not justifying what you did, rather you are to Let the person know about your faults. Become vulnerable. Explain to the person that you didn’t see them there, you let your anger get the better of you, you were ignorant, you should have understood them better – whatever the mistake maybe.

Explain why you did what you did without blaming the mistake on external circumstances. It is tempting when explaining your mistake to shift the explanation onto the other person. You start off by saying, “I’m sorry for not taking out the garbage…” then your selfishness can kick in as you say “…but I always take out the rubbish and you don’t ever do it!” Explain the problem, but don’t convert it into someone else’s problem through a non-apology.

Use the who, what, why, when, and how to get you started in explaining your mistake. You don’t need to explain everything – just say what you think will help clear up the understanding between the two of you.

One last point about explaining is to avoid going overboard with your apologies and make a big issue over something small. It’s annoying to have someone constantly say “sorry” or use other forms of apologizing when you have forgiven the person and moved on. When the person has forgiven you, move on.

Sympathy – Display Your Social Emotions

Sympathy, a powerful “social emotion”, is an expression of pain felt by the person you hurt. This is important because social emotions, in general, create cooperation and understanding. We don’t learn in school how to feel another person’s pain, yet we have innate social emotions that make us feel, behave, and act in a way that complies with social codes. Remorse, embarrassment, and guilt are important emotions to display in your verbal and nonverbal communication when giving an apology. A guilty individual showing remorse is more likely to give a successful apology than someone that hides their social emotions. (If social emotions fascinate you, I discuss them in-depth in the tenth chapter of my Communication Secrets of Powerful People Program.)

Display sorrow for your actions. Communicate sympathy to show you understand the person’s pain and your mistakes. If you want, you can go one step further than sympathy by showing empathy, which involves psychologically and physiologically experiencing what the person feels. (See here for a more detailed discussion on sympathy versus empathy.) The pain connects the two of you to build understanding and harmony.

Share the person’s pain by reflecting your feelings about the mistake with something as simple as:

• “I’m sorry I lied to you. I feel guilty that I’ve let you down.”
• “Having scratched the car, I feel ashamed that something so careless will hurt our finances.”
• “I feel I have let you down and hurt our relationship by yelling at you.”

A common misunderstanding with sympathy is you focus on yourself, diverting attention from the hurt person. Sympathy, however, shows the person you are also suffering from your blunder. The person will be more understanding and willing to discuss their feelings because you have expressed yours. The person may even be happy to receive this little bit of secret revenge. If someone hurts us, we get a little kick of happiness seeing them also suffer from their actions.

How Did It Go?

Was your apology a failure? If an apology failed, do not take it personally. Failure is a result, not a person. If your apology failed and you are certain you successfully applied all these tips, try alternative forms of apologizing, such as writing an apology or getting someone else to apologize for you. Do not forget that letting time pass could make your apology a success.

On the other hand, if your apology was successful, congratulations! Be grateful for the person’s forgiveness and for a second chance. Learn from your mistake and move on.

Do not dwell on the past. You have a great future ahead of you. Make use of it by putting your attention on what you can do in this very moment to improve the relationship. You are now ready to complete emotional healing and freedom with forgiveness.

Links to all four parts of this course, “Freeing Yourself From Mistakes and Pain: A Four Part Course On Apologizing and Emotional Freedom”:

1. Power of Apologizing
2. Barriers and Mistakes in Apologizing
3. How to Correctly Apologize
4. Finding the Art of Forgiveness: How to Forgive and Be Forgiven

Other Articles That Might Help You

1. Barriers and Mistakes in Apologizing
2. The Power of Apologizing
3. Finding the Art of Forgiveness: How to Forgive and Be Forgiven
4. The Complete Nonviolent Communication (NVC) Process for Compassion, Understanding, and Peace
5. How to Fight and Win Any Argument Fast

The second part of this course reveals the common barriers, problems, and mistakes we face when we apologize and ask for forgiveness. Learning the correct actions and methods to apologize is not enough – it helps your understanding and success if you also know what not to do.

You are also going to discover something called a “non-apology apology”. That is no typo. I’m certain you have heard a non-apology apology given by a politician. You likely have used this poor habit to escape a situation where you wanted to avoid an apology.

Barriers to Apologizing

You know how important apologizing is after reading the first part of the course, but let’s assume you still cannot bring yourself to apologize. The benefits of apologizing have not built enough reason for you to pursue the pleasure and avoid the pain of an apology. Maybe you are experiencing excessive workloads and stress. Maybe you don’t have the courage to confront the person face-to-face. If this is the case, I encourage you to build your confidence and throw away your pride. You will be glad you did.

As explained in part one, we often avoid an apology because of fear. The primary fear I think people have when apologizing is the idea that apologizing puts down your protective shield, which leaves you vulnerable for an attack by the other person. You fear the ramifications of your actions. People with this fear think the problem is best left in the dark because an apology puts the problem under a light to amplify the issue.

A part of this fear may actually be real because the topic you should discuss could be bottled inside of you and your would-be conversational partner. An apology could open a bottle of soft drink. Depending on the severity each of you have been shaken, a lot of fizz could spurt out. Anger, confrontation, and frustration will shoot out when either of you are shaken up and previously unopened to the other person.

Be humble, calm, and lose a self-centered approach to control this fear. If the fear is minor, you simply tell the person your fear and why you have it before giving your apology. That itself can open up communication.

When you apologize, it helps to remember that being scared of confrontation with the person comes from wanting to protect yourself. You fear responsibility for your actions. However, don’t expect the person to treat you like an angel. After all, you screwed up otherwise an apology would be unnecessary.

Another likely barrier to you apologizing is a fear that it signals weakness. You think the person receives a superior power over you. “I’m better than you! I win! You apologized!” Yeah right. A failure to apologize communicates to yourself that you are weak weak because there is an imbalance between your courage and your ego.

When you admit a mistake and ask to be forgiven, your self-centeredness lowers, your courage rises, and balance exists with you and the other person. Weakness and vulnerability is a misnomer about apologizing. “It takes a great deal of character strength to apologize quickly out of one’s heart rather than out of pity,” said Stephen Covey, author of the bestselling The 7 Habits of Highly Effective People. “A person must possess himself and have a deep sense of security in fundamental principles and values in order to genuinely apologize.”

Your goal in apologizing is not to keep your pride alive or to let the other person “win”. Aim to develop a good relationship. There is no winners or losers. The two of you play on the same team and must work together towards a quality relationship.

The Most Common Mistake: A Non-Apology Apology

We are taught early in life to say “please” and “thank you” to please mum or dad. Most of us never understood the full intent behind gratitude. At the same time, we are taught to apologize by saying, “I’m sorry” because our parents made us. We miss the true reason for an apology.

From a young age we continue to shy away from true apologies by using a bad habit called a non-apology apology. A non-apology apology is a forced apology to the offended person, because it’s the right thing to do, without any realization or belief about one’s mistake. It’s an extension of the forced apology our parents made us give when we were young – except we say the non-apology apology to please the other person.

If you’re after some examples of non-apologies, look no further than politicians. These adorable people are filled with this poor apology. One example is Bill Clinton’s remarks regarding the Lewinsky scandal. President Clinton confessed his relationship with Lewinsky was “wrong”, but failed to experience guilt. It was said about his talk that Clinton aimed to protect what he had done. We see Clinton detached from his sorrow when he said, “It is important to me that everybody who has been hurt know that the sorrow I feel is genuine: first and most important, my family; also my friends, my staff, my Cabinet, Monica Lewinsky and her family, and the American people.”

Another non-apology I came across was in the NFL. Detroit Lion’s president Matt Millen used an inappropriate term for gays when he confronted a fellow NFL player. “He made an inappropriate remark,” said Millen, “and I reacted inappropriately. I said something I shouldn’t have, which was wrong, and I apologize for that. And I apologize to anybody that I offended with that remark.” That is filled with non-apology apologies.

Another example I found of many was Pierre Boivin, Montreal Canadiens’ President, when he apologized for fans booing the American national anthem. Boivin said, “We apologize to anyone who may have been offended by this incident.”

It is a growing trend to say sorry on the condition you hurt someone – instead of admitting your mistake regardless of someone’s pain that compels you to apologize. The non-apology apology requires someone to be hurt and implies offended people are partially to blame for their reaction. Some more examples:

• “I’m sorry for not mowing the lawn even though it does not require cutting.”
• “I apologize if I hurt anyone.”
• “Please take my apology if you were offended by what I said.”
• Jim Buzinski over at Out Sports is trying to discourage the non-apology apology. He has plenty of good examples of this mistake in his article, Apology Not Accepted.

To show you the delicacy of apologizing, see this apology: “I’m sorry I lied to you. I feel guilty that I’ve let you down.” All you do is insert an “if” into the first sentence (“I’m sorry if I lied to you”) to destroy a good apology with a non-apology apology.

We use non-apology apologies to take the heat off ourselves to keep the offended person quite. It puts the onus on those we upset by implying the victim is wrong. There is no remorse and sorrow like an unregretful child apologizing. A non-apology apology is said to please a person while protecting yourself. You shy away from guilt and responsibility with a non-apology apology.

An awareness of these common barriers and mistakes will have you ready to successfully apologize. Knowing what not to do will guide you with what to do.

You are now ready to improve your relationship by learning how to correctly apologize to heal the damage that set the two of you apart.

Links to all four parts of this course, “Freeing Yourself From Mistakes and Pain: A Four Part Course On Apologizing and Emotional Freedom”:

1. Power of Apologizing
2. Barriers and Mistakes in Apologizing
3. How to Correctly Apologize
4. Finding the Art of Forgiveness: How to Forgive and Be Forgiven

Other Articles That Might Help You

1. The Power of Apologizing
2. Top 15 Dumb Mistakes People Make in Relationships
3. How to Correctly Apologize
4. 16 Email Mistakes You Must Avoid: Email Etiquette
5. Finding the Art of Forgiveness: How to Forgive and Be Forgiven

To begin the course, what is your reaction to learning about apologizing and forgiveness? Take a few seconds to think about it.

Once you’ve answered that simple question, you’re probably unwilling to learn more if you’re like most people. This is the unfortunate reality we face with most new topics we learn. We assume a shallow understanding of a powerfully deep topic. A closed mind literally steals our ability to grasp new powerful information to change our lives.

Why do people avoid learning about apologizing when it has tremendous powers? I believe many people think like this for three reasons:

1. They think they know how to apologize. Just like the many people who have yet to start learning effective communication skills, so are these people with apologizing. They think they have the necessary skills, but in reality their thoughts blind themselves from opportunities to improve their lives and relationships. Don’t trick yourself into thinking you “know it all”. When you say you know what is right, you use the number one technique to destroy learning: ignorance. You close your mind because it’s too full to accommodate further information.
2. They think it isn’t relevant enough. These people think apologizing is not worth it and a waste of time to learn. Like point one, you need to be aware of, and willing to learn, what topics such as apologizing can really do for your life.
3. They are too lazy. These people cannot be bothered to learn. Hopefully, you don’t fit in this category. But if you do, there’s nothing I can do about it. It is your choice and your life. Don’t blame other people for the events in your life because of your decision to avoid responsibility for who you become.

These excuses to avoid emotional healing are sadly limiting because we always make mistakes. Mistake after mistake. It doesn’t stop. Your mistakes will never stop. I’m not only talking about physical accidents, but mistakes we make with our relationships. We say things that hurt others. We can be ignorant in loving our family. We can be emotionally blind to those in need.

Take a momentary leap of faith to expand your awareness and grasp the powers of apologizing and forgiveness to free yourself from mistakes and pain. Accept a level of awareness and openness to change. Having done this, you have two decisions to make in dealing with your mistakes.

Firstly, you need reduction. You will never eliminate mistakes, but you can reduce the number by learning more about yourself and developing your communication like you’re doing with my newsletter, articles, and this course. Characters in Soap Operas are the worst role models to learn from to improve your communication because the characters continue to screw up, fight, make up, and repeat the process (it is drama after all). Communicate more effectively to avoid relationship blunders that create emotional pain.

Secondly, you need to cope. Because of the first, you will always be making mistakes that hurt people. Learn to live with your mistakes as they will always exist. Coping can be ignorance or passive acceptance, but for our purpose it is learning to better manage ourselves with inevitable events.

Because the first decision of reduction is an ongoing process achieved through continual learning, this course focuses on the coping component of emotional healing. One of the best ways to do this to experience a more enjoyable life is through an apology. A successful apology is not just saying “sorry” – it is a radical movement from pain to empowerment.

What Happens When You Fail to Apologize

A large barrier faces each of us in emotional healing: the difficulty of an apology. We get ensnared in thoughts about ourselves by holding onto pride. We can be selfish and not willing to admit our most obvious mistakes. Pride eats away at us as we argue or, at the other end of the continuum, ignore the mistake to defend even an obvious wrongdoing. Pride ensnares us in its cage of lies as we defend our self-centered minds, ignoring guilt that would restore harmony.

It has happened to me. I once had too much pride and selfishness to apologize to a loved one I hurt. When I did want to apologize, I couldn’t bring myself to face the person. The result was a hurt relationship and less happiness for me because I ignored the guilt that could have lead me to apologizing, forgiveness, and emotional restoration.

In shifting the focus on apologizing away from you, what does avoiding an apology do to other people? They feel hurt that you are unwilling to communicate your mistake. They lose trust in you as you hide behind your mistake. They become angry towards you, wondering why you will not tell them the truth. They may begin to counter your lack of apologies by not apologizing themselves as the relationship goes downhill with the two of you get caught in a power struggle.

Communicate your mistakes. Show your guilt. Tell the person how bad you feel. A mistake you make is like a scratch on the skin – by not apologizing you deepen the wound and rub salt into it. Stop hurting the other person and yourself, and learn to apologize. There is real power in apologizing and emotional healing.

Powerful Benefits in Apologizing

If you feel I haven’t given you enough reasons to start apologizing already, here are more reasons and the amazing power of apologizing:

1. The healing process begins when you apologize. This is the most powerful benefit of apologizing. People hold grudges and resentment against those who fail to apologize and admit their mistakes. By apologizing, you put yourself on the same wavelength as those hurt by your mistakes. You see the wrongdoing they see in you. Their resentment diminishes as they become more capable of moving on and freeing themselves from the past.
2. While emotional healing in other people can be initiated from apologizing, it can also start self-healing as you feel free from your past burdens. The next time you apologize, notice how free it feels to admit your wrongdoing. It is liberating to set yourself free from guilt that would otherwise plague you for days, weeks, and sometimes years to come. Don’t let yourself become a person who’s past weighs them down until the day they die.
3. When you admit your mistakes and reveal your weaknesses, people are more willing to copy you. People feel safe when you admit your wrongdoings. Their courage builds to practice the power of apologizing because they see it is the better choice to follow. Apologizing produces guilt in people for the better. They may become aware of their mistake, which produces guilt and possibly leads them to an apology. Apologizing has a chain-reaction effect.
4. We are all extremely flawed. If we were cars, we’d breakdown every 50 miles. We always make mistakes regardless of our intentions to do good. Apologies are necessary to balance our lives.
5. If someone hurts you, it is justice to have them apologize to you. For some reason this is not the case when we hurt someone. The hurting person desires your sympathy as much as you desire their sympathy when they hurt you.
6. Apologizing gives back what you took. You restore the victim’s feeling of worthiness and self-esteem. They no longer feel burdened nor responsible for your mistake. This benefit of apologizing is especially true in children.
7. By having complete responsibility for your actions, you possess an enormous amount of self-control. You don’t become a victim of others. You stop blaming people for what you can control. You become your own person. You create your own destiny.
8. A sincere apology shows effort in a relationship. It shows you care for the person. That’s an entire different approach to avoiding mistakes in an attempt to “secretly get by”. By not apologizing you sweep dirt under a rug. An avoided problem is likely to reappear and bite you when you least expect it – at the worst possible time.
9. You build courage and become a confident person. When apologizing and asking for forgiveness, you rise above the destructive compulsion to avoid remorse. You no longer cover up your behavior, you have brought it into the light. This takes courage! Your new-found courage will roll into other areas of your life as you begin to address other difficult issues you have avoided in the past.

Who would have thought there is this much power in apologizing! In fact, there is a lot more to emotional healing than what has been discussed. There is true power in freeing yourself from the past with emotional healing. Be sure to read the rest of this free course to receive the many powers of apologizing.

Links to all four parts of this course, “Freeing Yourself From Mistakes and Pain: A Four Part Course On Apologizing and Emotional Freedom”:

1. Power of Apologizing
2. Barriers and Mistakes in Apologizing
3. How to Correctly Apologize
4. Finding the Art of Forgiveness: How to Forgive and Be Forgiven

Other Articles That Might Help You

1. Barriers and Mistakes in Apologizing
2. Finding the Art of Forgiveness: How to Forgive and Be Forgiven
3. Review of Voice Power by Renee Grant-Williams
4. Review of The 48 Laws of Power by Robert Greene
5. Change Your Words to Change People: Persuasive Power Words